Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
Steve Hoeft tells the stories he learned from his Toyota Production System (TPS) master teachers. "Stories From My Sensei" provides insight into how and how-not-to implement TPS principles.
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This guide serves as a reference for professionals who are counselling those at risk from inherited disorders. It contains information on: developments in common disease genetics, new molecular techniques and genetic counselling, non invasive prenatal diagnosis, the molecular basis of congenital ma…
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"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
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Part case study, part manifesto, this ground-breaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable.; In On…
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This handbook is written for individuals who are serious about their own development and want to make a targeted, focused effort to build the core dimensions of their Emotional Intelligence (EQ) and thereby enhance their capacity to enjoy a wide range of relationships. If offers a brief description…
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In The Gifts of Imperfection, Brené Brown, PhD, a leading expert on shame, authenticity and belonging, shares what she's learned from a decade of research on the power of Wholehearted Living - a way of engaging with the world from a place of worthiness.; In her ten guideposts, Brown engages our min…
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New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budget…
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This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
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The manufacturing industry has employed the Toyota Production System to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its vision to become The…
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In "Gemba Walks", Jim Womack shares his experiences of visiting companies and observing how people work together to create value. He offers insight on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for new way …
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In this DVD, you will see ThedaCare's leading lean practices at their system-level boardroom (the "visual room") and at multiple locations throughout Appleton Medical Center. You will hear directly from the leading figures in the development of the ThedaCare Improvement System: Dr. John Toussaint, …
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This book is written by trainees in internal medicine who understand the need for rapid access to accurate and concise clinical information. It has a practical approach to clinical problem solving.
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Text provides 15 best practices to enhance individual frontline staff investment in organizational goals and elevate institutional performance. The authors recommend a three-part framework to instill frontline accountability: 1) Enhance frontline staff members' line-of-sight between their discrete,…
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Offers you a concise and comprehensive overview of performance support (PS) practices - ongoing, job specific resources, that ensure employees perform effectively on the job.
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There is a growing recognition that existing theories on, and approaches to, health inequities are limited in their ability to capture how they are produced through changing, co-constituted, and intersecting effects of multiple forms of oppression. Intersectionality considers the interactions and c…
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The I2I is a how-to guide for driving change using KT activities. It is built around the concept of innovation: products, actions, services or relationships that have the potential to enhance health outcomes. The guide illustrates how to move from innovation to implementation in a thoughtful manner…
Based on research and experience, Dr. Duchscher describes the Stages of Transition theory and model of Transition Shock. She offers insights into what it is like to transition from being a student to being a professional practitioner in the nursing discipline. The theory contained within this book …
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Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and…
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The Nursing Executive Center's holistic strategy for improving the patient experience has three parts: cultivating caregiver empathy, overcoming universal process barriers to a patient- and family- centered experience, and diagnosing institution-specific process barriers. This book provides 20 best…
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The "primes" are universal and unavoidable patterns of group behavior that emerge whenever people attempt to transform systems or collaborate to solve complex problems. Every change agent has felt their effect, but few can recognize, anticipate, and manage them. Unacknowledged, the primes can put a…
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