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Team performance in health care: Assessment and development

https://cwslc.andornot.com/en/permalink/catalog112022
Heinemann, Gloria D. (ed.), Zeiss, Antonette M. (ed.). New York, NY: Kluwer Academic/Plenum Publishers , 2002.
Material Type
Book
Call Number
REF AA 75 HEI 2002
Availability
1 copy, 1 available
This book presents the work of clinical health care teams and natural work groups, quality improvement teams, committees, and task forces comprising employees in health care settings. It discusses the importance of collaboration and interactive problem-solving among professionals from diverse disci…
Author
Heinemann, Gloria D. (ed.)
Zeiss, Antonette M. (ed.)
Place of Publication
New York, NY
Publisher
Kluwer Academic/Plenum Publishers
Publication Date
2002
Physical Description
Hardcover: 404 p.
Subject
Leadership/Coaching
Abstract
This book presents the work of clinical health care teams and natural work groups, quality improvement teams, committees, and task forces comprising employees in health care settings. It discusses the importance of collaboration and interactive problem-solving among professionals from diverse disciplines, and interdependence in health care as necessary for health professionals to provide quality treatment and care to patients with complex, chronic problems.
This text also covers the evaluation of quality in the delivery of care and services. It discusses proven multidimensional instruments that measure team performance along with future needs for measuring team performance.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
ISBN
0-306-46707-0
Language
English
Material Type
Book
Call Number
REF AA 75 HEI 2002

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Lean six sigma: Combining six sigma quality with lean speed

https://cwslc.andornot.com/en/permalink/catalog112913
George, Michael L. New York, NY: McGraw-Hill , 2002.
Material Type
Book
Call Number
REF AA 120 GEO 2002
Availability
1 copy, 1 available
"Lean Six Sigma" integrates Lean Production with the cost and tools of Six Sigma and provides a roadmap of implementation so that results are seen in less than a year.
Author
George, Michael L.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2002
Physical Description
Hardcover: 322 p.
Subject
Lean Leader Development
Abstract
"Lean Six Sigma" integrates Lean Production with the cost and tools of Six Sigma and provides a roadmap of implementation so that results are seen in less than a year.
ISBN
9780071385213
Language
English
Material Type
Book
Call Number
REF AA 120 GEO 2002

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The six sigma memory jogger II: A pocket guide of tools for six sigma improvement teams

https://cwslc.andornot.com/en/permalink/catalog112922
Brassard, Michael, Finn, Lynda, Ginn, Dana, Ritter, Diane. Salem, NH: COAL/QPC , 2002. First.
Material Type
Other
Call Number
REF AA 120 BRA 2002
Availability
2 copies, 2 available
This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
Author
Brassard, Michael
Finn, Lynda
Ginn, Dana
Ritter, Diane
Edition
First
Place of Publication
Salem, NH
Publisher
COAL/QPC
Publication Date
2002
Physical Description
Spiral bound pocket guide: 266 p.
Subject
Lean Leader Development
Abstract
This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
ISBN
9781576810446
Language
English
Material Type
Other
Call Number
REF AA 120 BRA 2002

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Mayo clinic family health book

https://cwslc.andornot.com/en/permalink/catalog108537
Litin, Scott C. (editor in chief). New York, NY: HarperResource , 2003. 3rd ed.
Material Type
Book
Call Number
REF AB 20 LIT 2003
Availability
1 copy, 1 available
From prevention to treatment and from infancy to old age, this reference book offers information on living well, common conditions and concerns through life's stages, making sense of symptoms, first aid and emergency care, diseases and disorders, and tests and treatments. It also presents a medicat…
Author
Litin, Scott C. (editor in chief)
Corporate Author
Mayo Foundation for Medical Education and Research
Edition
3rd ed.
Place of Publication
New York, NY
Publisher
HarperResource
Publication Date
2003
Physical Description
Hardcover; xvi, 1448 p.
Subject
Medical Encyclopedias
Abstract
From prevention to treatment and from infancy to old age, this reference book offers information on living well, common conditions and concerns through life's stages, making sense of symptoms, first aid and emergency care, diseases and disorders, and tests and treatments. It also presents a medication guide that covers more than 500 prescription and over-the-counter drugs, as well as a listing of additional resources for more information.
ISBN
0060002506
Language
English
Material Type
Book
Call Number
REF AB 20 LIT 2003

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Encyclopedia & dictionary of medicine, nursing, & allied health

https://cwslc.andornot.com/en/permalink/catalog112703
O'Toole, Marie T. (ed.), Allegrante, John (ed.), Cortese, Bernard (ed.), Hamric, Ann B. (ed.), Hinojosa, Jim (ed.), Jones, Patricia S. (ed.), Kay, Elizabeth (ed.), Nussbaum, Burton (ed.), O'Donnell, Edmond F. (ed.). Philadelphia, PA: Saunders , 2003. 7th ed.
Material Type
Book
Call Number
REF AB 20 OTO 2003
Availability
1 copy, 1 available
Encyclopedic entries are included for significant topics, such as diseases, disorders, or conditions. These encyclopedic entries include the definition along with an overview of the most important information related to Symptoms, Treatment, Patient Care, Prevention, etc.
Author
O'Toole, Marie T. (ed.)
Allegrante, John (ed.)
Cortese, Bernard (ed.)
Hamric, Ann B. (ed.)
Hinojosa, Jim (ed.)
Jones, Patricia S. (ed.)
Kay, Elizabeth (ed.)
Nussbaum, Burton (ed.)
O'Donnell, Edmond F. (ed.)
Edition
7th ed.
Place of Publication
Philadelphia, PA
Publisher
Saunders
Publication Date
2003
Physical Description
Hardcover: 2259 p.
Subject
Medical Encyclopedias
Medical Dictionaries. Medical Thesauri. Medical Terminology
Abstract
Encyclopedic entries are included for significant topics, such as diseases, disorders, or conditions. These encyclopedic entries include the definition along with an overview of the most important information related to Symptoms, Treatment, Patient Care, Prevention, etc.
ISBN
9780721697918
Language
English
Material Type
Book
Call Number
REF AB 20 OTO 2003

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Lean six sigma for service: How to use lean speed and six sigma quality to improve services and transactions

https://cwslc.andornot.com/en/permalink/catalog112918
George, Michael L. New York, NY: McGraw-Hill , 2003.
Material Type
Book
Call Number
REF AA 120 GEO 2003
Availability
1 copy, 1 available
"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
Author
George, Michael L.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2003
Physical Description
Hardcover: 386 p.
Subject
Lean Leader Development
Abstract
"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
ISBN
9780071418218
Language
English
Material Type
Book
Call Number
REF AA 120 GEO 2003

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Hardwiring excellence: Purpose, worthwhile work, making a difference

https://cwslc.andornot.com/en/permalink/catalog113022
Studer, Quint. Gulf Breeze, FL: Fire Starter Publishing , 2003.
Material Type
Book
Call Number
REF AA 75 STU 2003
Availability
1 copy, 1 available
For many who work in health care today, overwhelming business pressures and perceived barriers to change have nearly extinguished their flame of passion to help others. In this book, author Quint Studer shares his personal story and provides specific prescriptive tools and practices to create and s…
Author
Studer, Quint
Place of Publication
Gulf Breeze, FL
Publisher
Fire Starter Publishing
Publication Date
2003
Physical Description
Softcover: 265 p.
Subject
Hospitals
Abstract
For many who work in health care today, overwhelming business pressures and perceived barriers to change have nearly extinguished their flame of passion to help others. In this book, author Quint Studer shares his personal story and provides specific prescriptive tools and practices to create and sustain a world-class organization.
ISBN
9780974998602
Language
English
Material Type
Book
Call Number
REF AA 75 STU 2003

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Lean lexicon: A graphical glossary for lean thinkers

https://cwslc.andornot.com/en/permalink/catalog112889
Lean Enterprise Institute, Marchwinski, Chet (editor), Shook, John (editor), Ferror, Jose (foreward), Jones, Dan (foreward), Womack, Jim (foreward). Cambridge, MA: The Lean Enterprise Institute, Inc. , 2004.
Material Type
Book
Call Number
REF AA 120 MAR 2004
Availability
1 copy, 1 available
The Lexicon provides definitions, examples, and lots of illustrations to clarify the special language lean thinkers use and sometimes confuse. The Lexicon contains more than 145 definitions and 55 graphics, plus four appendices with additional terms, illustrations, and references.
Author
Lean Enterprise Institute
Marchwinski, Chet (editor)
Shook, John (editor)
Ferror, Jose (foreward)
Jones, Dan (foreward)
Womack, Jim (foreward)
Place of Publication
Cambridge, MA
Publisher
The Lean Enterprise Institute, Inc.
Publication Date
2004
Physical Description
Softcover: 102 p.
Subject
Lean Leader Development
Abstract
The Lexicon provides definitions, examples, and lots of illustrations to clarify the special language lean thinkers use and sometimes confuse. The Lexicon contains more than 145 definitions and 55 graphics, plus four appendices with additional terms, illustrations, and references.
ISBN
9780966784367
Language
English
Material Type
Book
Call Number
REF AA 120 MAR 2004

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The toyota way: 14 management principles from the world's greatest manufacturer

https://cwslc.andornot.com/en/permalink/catalog112901
Liker, Jeffrey K. [Toronto, ON]: McGraw-Hill , 2004.
Material Type
Book
Call Number
REF AA 120 LIK 2004
Availability
22 copies, 22 available
The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.
Author
Liker, Jeffrey K.
Place of Publication
[Toronto, ON]
Publisher
McGraw-Hill
Publication Date
2004
Physical Description
Hardcover: 330 p.
Subject
Lean Leader Development
Abstract
The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.
ISBN
9780071392310
Language
English
Material Type
Book
Call Number
REF AA 120 LIK 2004

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The goal: A process of ongoing improvement

https://cwslc.andornot.com/en/permalink/catalog112903
Goldratt, Eliyahu M., Cox, Jeff. Great Barrington, MA: The North River Press , 2004.
Material Type
Book
Call Number
REF AA 120 GOL 2004
Availability
1 copy, 1 available
A business book disguised as a novel, a love story about the manufacturing process, and an exhilarating adventure in human potential, The Goal is changing how America does business.
Author
Goldratt, Eliyahu M.
Cox, Jeff
Place of Publication
Great Barrington, MA
Publisher
The North River Press
Publication Date
2004
Physical Description
Softcover: 384 p.
Subject
Lean Leader Development
Abstract
A business book disguised as a novel, a love story about the manufacturing process, and an exhilarating adventure in human potential, The Goal is changing how America does business.
ISBN
9780884271789
Language
English
Material Type
Book
Call Number
REF AA 120 GOL 2004

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The design for six sigma memory jogger: Desktop guide of tools and methods for robust processes and products

https://cwslc.andornot.com/en/permalink/catalog112909
Ginn, Dana, Varner, Evelyn, Streibel, Barbara. Salem, NH: GOAL/QPC , 2004.
Material Type
Book
Call Number
REF AA 120 GIN 2004
Availability
1 copy, 1 available
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
Author
Ginn, Dana
Varner, Evelyn
Streibel, Barbara
Place of Publication
Salem, NH
Publisher
GOAL/QPC
Publication Date
2004
Physical Description
Paperback: 264 p.
Subject
Lean Leader Development
Abstract
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
ISBN
9781576810583
Language
English
Material Type
Book
Call Number
REF AA 120 GIN 2004

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Hoshin kanri: Policy deployment for successful TQM

https://cwslc.andornot.com/en/permalink/catalog120089
Akao, Yoji. Boca Raton, Fla.: CRC Press , 2004. 1st ed.
Material Type
Book
Call Number
AA 120 AKA 2004
Availability
1 copy, 1 available
This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced pro…
Author
Akao, Yoji
Edition
1st ed.
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2004
Physical Description
Paperback, 207 p., ill
Subject
Lean Leader Development
Abstract
This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced process planning are reviewed and include: a five-year vision; one-year plan; deployment to departments; execution; monthly audit; and annual audit. The practice of Hoshin Kanri will enable you to:
Align all departmental and individual project goals to corporate goals and eliminate duplication of effort.
Communicate to every employee his or her role in achieving the company vision.
Closely monitor performance using carefully devised measures of progress.
ISBN
9781563273117
Language
English
Material Type
Book
Call Number
AA 120 AKA 2004

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Six sigma for dummies

https://cwslc.andornot.com/en/permalink/catalog112888
Gygi, Craig, DeCarlo, Neil, Williams, Bruce, Covey, Steven R. (foreword). Indianapolis, IN: Wiley Publishing, Inc. , 2005.
Material Type
Book
Call Number
REF AA 120 GYG 2005
Availability
1 copy, 0 available
Six Sigma For Dummies teaches the reader all the foundation principles, methods, and tools of this magnificent problem-solving system.
Author
Gygi, Craig
DeCarlo, Neil
Williams, Bruce
Covey, Steven R. (foreword)
Place of Publication
Indianapolis, IN
Publisher
Wiley Publishing, Inc.
Publication Date
2005
Physical Description
Softcover: 344 p.
Subject
Lean Leader Development
Abstract
Six Sigma For Dummies teaches the reader all the foundation principles, methods, and tools of this magnificent problem-solving system.
ISBN
9780764567988
Language
English
Material Type
Book
Call Number
REF AA 120 GYG 2005

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Health literacy from A to Z: Practical ways to communicate your health message

https://cwslc.andornot.com/en/permalink/catalog110644
Osborne, Helen. Sudbury, MA: Jones & Bartlett Publishers , 2005.
Material Type
Book
Call Number
REF IA 850 OSB 2005
Availability
2 copies, 2 available
An easy-to-use resource guide on ways to effectively convey health information. Whether you are a health provider, public health specialist, health educator, practice manager, literacy teacher, professor, student, or librarian, this book is for you.
Author
Osborne, Helen.
Place of Publication
Sudbury, MA
Publisher
Jones & Bartlett Publishers
Publication Date
2005
Physical Description
Paperback, 293 p.
Subject
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Abstract
An easy-to-use resource guide on ways to effectively convey health information. Whether you are a health provider, public health specialist, health educator, practice manager, literacy teacher, professor, student, or librarian, this book is for you.
ISBN
0763745502
Language
English
Material Type
Book
Call Number
REF IA 850 OSB 2005

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Patient education in health and illness

https://cwslc.andornot.com/en/permalink/catalog110647
Rankin, Sally H., Stallings, Karen Duffy, London, Fran. Philadelphia, PA: Lippincott Williams & Wilkins , 2005. 5th ed.
Material Type
Book
Call Number
REF IA 850 RAN 2005
Availability
1 copy, 1 available
This practical text/reference provides theory-based approaches to teaching patients of all ages and their families in a variety of healthcare settings.--Table of Contents: Principles of Contemporary Patient Education;; Patient Education in Nursing Practice;; Health Promotion: Models and Application…
Author
Rankin, Sally H.
Stallings, Karen Duffy
London, Fran
Edition
5th ed.
Place of Publication
Philadelphia, PA
Publisher
Lippincott Williams & Wilkins
Publication Date
2005
Physical Description
Paperback, 368 p.
Subject
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Medical Directories. Resource Guides
UBC MD Undergrad
Abstract
This practical text/reference provides theory-based approaches to teaching patients of all ages and their families in a variety of healthcare settings.--Table of Contents: Principles of Contemporary Patient Education;
Patient Education in Nursing Practice;
Health Promotion: Models and Applications to Patient Education;
Integration of Cultural Systems and Beliefs;
Educational Theories for Teaching and Motivating Patients;
Staff Development in Patient Education: Meeting JCAHO Standards and Beyond;
Community Health Promotion: Assessment and Intervention;
Application of the Principles in Nursing Practice;
Assessment for Patient Education;
Planning: Shared Goals for Patient Education;
Educational Interventions for Patients and Families;
Patient Education Resources on the Internet;
Evaluating Patient Education Outcomes;
Case Management and Patient Education;
Community-Based Patient Education Programs
ISBN
0781748496
Language
English
Material Type
Book
Call Number
REF IA 850 RAN 2005

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Immigrant & refugee women's cultural health practices: A guide for health care professionals

https://cwslc.andornot.com/en/permalink/catalog111214
Kongnetiman, Linda. Calgary, AB: Southern Alberta Child & Youth Health Network (SACYHN) , 2005.
Material Type
Book
Call Number
REF GN 300 KON 2005
Availability
1 copy, 1 available
A manual to provide health care professionals with information that will support them in their kowledge, and skill building in providing cuturally competent services to first generation immigrant and refugee women, including; Ante-partum with focus on pregnancy, intra-partum with focus on labour an…
Author
Kongnetiman, Linda
Place of Publication
Calgary, AB
Publisher
Southern Alberta Child & Youth Health Network (SACYHN)
Publication Date
2005
Physical Description
Spriral bound paperback: 50 p.
Subject
Cross-Cultural Health Care
Pregnancy/Childbirth. Obstetrics
Perspectives in Health Care
Patient Relations
Abstract
A manual to provide health care professionals with information that will support them in their kowledge, and skill building in providing cuturally competent services to first generation immigrant and refugee women, including; Ante-partum with focus on pregnancy, intra-partum with focus on labour and delivery, post-partum with a focus on delivery and care, post-partum depression, and gynecology with a focus on sexuality, breast health, menopause, papanicolaou, and abortion. Presents cutural summaries on five ethnic groups: Chinese, South Asian, Middle Eastern Sudanese, and Ethiopian women.
Language
English
Material Type
Book
Call Number
REF GN 300 KON 2005

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Lean solutions: How companies and customers can create value and wealth together

https://cwslc.andornot.com/en/permalink/catalog112896
Womack, James P., Jones, Daniel T. New York, NY: Free Press , 2005.
Material Type
Book
Call Number
REF AA 120 WOM 2005
Availability
1 copy, 1 available
James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. Lean Solutions will inspire managers to take the first steps toward perfecting their company's process of giving consumers what they really want.
Author
Womack, James P.
Jones, Daniel T.
Place of Publication
New York, NY
Publisher
Free Press
Publication Date
2005
Physical Description
Hardcover: 355 p.
Subject
Lean Leader Development
Abstract
James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. Lean Solutions will inspire managers to take the first steps toward perfecting their company's process of giving consumers what they really want.
ISBN
9780743277785
Language
English
Material Type
Book
Call Number
REF AA 120 WOM 2005

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Quiet leadership: Help people think better -- don't tell them what to do: Six steps to transforming performance at work

https://cwslc.andornot.com/en/permalink/catalog109531
Rock, David. New York, NY: Collins , 2006. 1st edition.
Material Type
Book
Call Number
REF AA 75 ROC 2006
Availability
37 copies, 34 available
Discusses the key principles of leadership that promote effective thinking and positive change, offering a simple five-step program to help managers bring out the best in their colleagues and create high-performance teams.
Author
Rock, David
Edition
1st edition
Place of Publication
New York, NY
Publisher
Collins
Publication Date
2006
Physical Description
Hardcover: 262 p.
Softcover: 262 p.
Subject
Administration
Leadership/Coaching
Abstract
Discusses the key principles of leadership that promote effective thinking and positive change, offering a simple five-step program to help managers bring out the best in their colleagues and create high-performance teams.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
March 24/14 - Item 011999 marked as missing
March 24/14 - Item 012190 marked as missing
ISBN
0060835907
Language
English
Material Type
Book
Call Number
REF AA 75 ROC 2006

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Pain in children and adults with developmental disabilities

https://cwslc.andornot.com/en/permalink/catalog109533
Oberlander, Tim F., Symons, Frank J. (Eds). Baltimore, MD: Paul H. Brookes Publishing Co. , 2006.
Material Type
Book
Call Number
REF FM 800 OBE 2006
Availability
3 copies, 3 available
For clinicians working with patients who have disabilities and may not be able to self-report, recognizing and correctly interpreting expressions of pain can be a challenge. This book, the first to synthesize research about pain in children and adults with a range of developmental disabilities, wil…
Author
Oberlander, Tim F.
Symons, Frank J. (Eds).
Place of Publication
Baltimore, MD
Publisher
Paul H. Brookes Publishing Co.
Publication Date
2006
Physical Description
Paperback, 246 p. : ill.
Subject
Pain
Developmental Disability
Abstract
For clinicians working with patients who have disabilities and may not be able to self-report, recognizing and correctly interpreting expressions of pain can be a challenge. This book, the first to synthesize research about pain in children and adults with a range of developmental disabilities, will help to ensure that health care professionals are better prepared to assess and manage pain and deliver timely, appropriate health care.
ISBN
1557668698
Language
English
Material Type
Book
Call Number
REF FM 800 OBE 2006

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Pandemic influenza: Prepare for the worst, hope for the best (a health guide for pandemic preparedness)

https://cwslc.andornot.com/en/permalink/catalog111216
[Vancouver, BC?]: The British Columbia Centre for Disease Control , 2006.
Material Type
Video
Call Number
REF FG 340 PAN 2006
Availability
1 copy, 1 available
This DVD brings together experts from across Canada to provide basic information about influenza and to discuss the threat of a pandemic and how we can all work together to prepare. Using 3D animation and news coverage of a simulated pandemic the video paints a realistic portrayal of what to expec…
Place of Publication
[Vancouver, BC?]
Publisher
The British Columbia Centre for Disease Control
Publication Date
2006
Physical Description
1 DVD (33 mins.)
Subject
Influenza
Viral Diseases
Abstract
This DVD brings together experts from across Canada to provide basic information about influenza and to discuss the threat of a pandemic and how we can all work together to prepare. Using 3D animation and news coverage of a simulated pandemic the video paints a realistic portrayal of what to expect and is based on the six essential elements of pandemic preparedness planning including: surveillance and monitoring, antivirals, communications, emergency management and coordination, clinical health services and vaccines.
Language
English
Material Type
Video
Call Number
REF FG 340 PAN 2006

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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