Skip header and navigation
C&W Library Catalogue

Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.

Revise Search

20 records – page 1 of 1.

In search of excellence: Lessons from America's best-run companies

https://cwslc.andornot.com/en/permalink/catalog113143
Peters, Thomas J., Waterman, Robert H. Jr. New York, NY: Warner Books , 1982.
Material Type
Book
Call Number
REF AA 130 PET 1982
Availability
1 copy, 1 available
In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut t…
Author
Peters, Thomas J.
Waterman, Robert H. Jr.
Place of Publication
New York, NY
Publisher
Warner Books
Publication Date
1982
Physical Description
Softcover: 349 p.
Subject
Change Management
Abstract
In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut through time and distance - a testament to why some of the top companies studied in this book are still at the top of their industry.
ISBN
0446383902
Language
English
Material Type
Book
Call Number
REF AA 130 PET 1982

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Show Less

Outcome measures for health education and other health care interventions

https://cwslc.andornot.com/en/permalink/catalog110651
Lorig, Kate. et al. Thousand Oaks, Calif.: Sage Publications , 1996.
Material Type
Book
Call Number
REF JK 160 LOR 1996
Availability
1 copy, 1 available
Although Outcome Measurement has become an important tool in the evaluation of health promotion, patient education and other health services interventions, there remain problems in locating reliable measurements and scales. This book provides a compilation of more than 50 self-administered scales f…
Author
Lorig, Kate. et al.
Place of Publication
Thousand Oaks, Calif.
Publisher
Sage Publications
Publication Date
1996
Physical Description
Paperback, 99 p.
Subject
Outcomes Management
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Abstract
Although Outcome Measurement has become an important tool in the evaluation of health promotion, patient education and other health services interventions, there remain problems in locating reliable measurements and scales. This book provides a compilation of more than 50 self-administered scales for measuring health behaviours, health status, self-efficacy, and health-care utilization.
ISBN
0761900675
Language
English
Material Type
Book
Call Number
REF JK 160 LOR 1996

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Show Less

The new rational manager: An updated edition for a new world

https://cwslc.andornot.com/en/permalink/catalog112891
Kepner, Charles H., Tregoe, Benjamin B. Princeton, NJ: Kepner-Tregoe, Inc. , 1997.
Material Type
Book
Call Number
REF AA 130 KEP 1997
Availability
1 copy, 1 available
The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
Author
Kepner, Charles H.
Tregoe, Benjamin B.
Place of Publication
Princeton, NJ
Publisher
Kepner-Tregoe, Inc.
Publication Date
1997
Physical Description
Softcover: 242 p.
Subject
Change Management
Abstract
The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
ISBN
9780971562714
Language
English
Material Type
Book
Call Number
REF AA 130 KEP 1997

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Show Less

Understanding the nursing process in a changing care environment

https://cwslc.andornot.com/en/permalink/catalog113142
Murray, Mary Ellen, Atkinson, Leslie D. [Toronto, ON]: McGraw-Hill , 2000. 6th Ed.
Material Type
Book
Call Number
REF JC 500 MUR 2000
Availability
1 copy, 1 available
Generations of nursing students have discovered the scope, the importance, and the fundamental processes of their chosen profession with this one-of-a-kind, reader-friendly text. Using a helpful building-block approach, and filled with many thought-provoking historical and cultural vignettes, Under…
Author
Murray, Mary Ellen
Atkinson, Leslie D.
Edition
6th Ed.
Place of Publication
[Toronto, ON]
Publisher
McGraw-Hill
Publication Date
2000
Physical Description
Softcover: 233 p. includes 1 pocketbook
Subject
Nursing. Registered Nurse. RN
Health Professions/Careers-General
Abstract
Generations of nursing students have discovered the scope, the importance, and the fundamental processes of their chosen profession with this one-of-a-kind, reader-friendly text. Using a helpful building-block approach, and filled with many thought-provoking historical and cultural vignettes, Understanding the Nursing Process in a Changing Care Environment breaks the nursing process into logically organized steps for ease of comprehension. Newly updated, the sixth edition considers the nursing process against the backdrop of today’s transforming issues--such as managed care, multicultural patient populations, home health care, and illness prevention
ISBN
0071350780
Language
English
Material Type
Book
Call Number
REF JC 500 MUR 2000

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Show Less

Getting things done: The art of stress-free productivity

https://cwslc.andornot.com/en/permalink/catalog112906
Allen, David. [Toronto, ON]: Penguin Group , 2001.
Material Type
Book
Call Number
REF AA 74 ALL 2001
Availability
1 copy, 1 available
In Getting Things Done, veteran coach and management consultant David Allen shares the breakthrough methods for stress-free performance. From core principles to proven tricks, Getting Things Done can transform the way you work, showing you how to pick up the pace without wearing yourself down.
Author
Allen, David
Place of Publication
[Toronto, ON]
Publisher
Penguin Group
Publication Date
2001
Physical Description
Softcover: 267 p.
Subject
Time Management
Abstract
In Getting Things Done, veteran coach and management consultant David Allen shares the breakthrough methods for stress-free performance. From core principles to proven tricks, Getting Things Done can transform the way you work, showing you how to pick up the pace without wearing yourself down.
ISBN
9780142000281
Language
English
Material Type
Book
Call Number
REF AA 74 ALL 2001

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Show Less
Collins, Jim. New York, NY: HarperCollins , 2001.
Material Type
Book
Call Number
REF AA 130 COL 2001
Availability
5 copies, 4 available
Jim Collins looked to answer how good companies might become great companies, and how they went about doing so. In his research, he selected 11 companies that matched a number of criteria and studied them in depth, comparing them to competitors in their fields.
Author
Collins, Jim
Place of Publication
New York, NY
Publisher
HarperCollins
Publication Date
2001
Physical Description
Hardcover: 300 p.
Subject
Change Management
Abstract
Jim Collins looked to answer how good companies might become great companies, and how they went about doing so. In his research, he selected 11 companies that matched a number of criteria and studied them in depth, comparing them to competitors in their fields.
ISBN
9780066620992
Language
English
Material Type
Book
Call Number
REF AA 130 COL 2001

Copies

Copy 5 BC Children's and Women's Study and Learning Commons REF On Loan, due Wednesday, October 4, 2023
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 4 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Show Less

How the way we talk can change the way we work: Seven languages for transformation

https://cwslc.andornot.com/en/permalink/catalog113139
Kegan, Robert, Lahey, Lisa Laskow. San Francisco, CA: Jossey-Bass: A Wiley Company , 2001.
Material Type
Book
Call Number
REF AA 130 KEG 2001
Availability
1 copy, 1 available
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
Author
Kegan, Robert
Lahey, Lisa Laskow
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Publication Date
2001
Physical Description
Softcover: 231 p.
Subject
Language/Communication
Change Management
Abstract
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to demonstrate their complex concept of the role of language in transformational learning, they offer this book, in part, as an instruction manual for collaborative exercises in self-assessment. They identify seven languages that one should adopt to overcome both internal and organization resistance to change.
ISBN
9780787963781
Language
English
Material Type
Book
Call Number
REF AA 130 KEG 2001

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Show Less

Who moved my cheese? An a-mazing way to deal with change in your work and in your life

https://cwslc.andornot.com/en/permalink/catalog109638
Johnson, Spencer. New York, NY: G.P. Putnam's Sons , 2002.
Material Type
Book
Call Number
REF BD 620 JOH 2002
Availability
1 copy, 1 available
This is a brief tale of two mice and two humans who live in a maze and one day are faced with change: someone moves their cheese. Reactions vary from quick adjustment to waiting for the situation to change by itself to suit their needs. This story is about adjusting attitudes toward change in life,…
Author
Johnson, Spencer
Place of Publication
New York, NY
Publisher
G.P. Putnam's Sons
Publication Date
2002
Physical Description
Hardcover, 96 pages
Subject
Work Behaviour
Abstract
This is a brief tale of two mice and two humans who live in a maze and one day are faced with change: someone moves their cheese. Reactions vary from quick adjustment to waiting for the situation to change by itself to suit their needs. This story is about adjusting attitudes toward change in life, especially at work. Change occurs whether a person is ready or not, but the author affirms that it can be positive. His principles are to anticipate change, let go of the old, and do what you would do if you were not afraid.
ISBN
0399144463
Language
English
Material Type
Book
Call Number
REF BD 620 JOH 2002

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Show Less

Team performance in health care: Assessment and development

https://cwslc.andornot.com/en/permalink/catalog112022
Heinemann, Gloria D. (ed.), Zeiss, Antonette M. (ed.). New York, NY: Kluwer Academic/Plenum Publishers , 2002.
Material Type
Book
Call Number
REF AA 75 HEI 2002
Availability
1 copy, 1 available
This book presents the work of clinical health care teams and natural work groups, quality improvement teams, committees, and task forces comprising employees in health care settings. It discusses the importance of collaboration and interactive problem-solving among professionals from diverse disci…
Author
Heinemann, Gloria D. (ed.)
Zeiss, Antonette M. (ed.)
Place of Publication
New York, NY
Publisher
Kluwer Academic/Plenum Publishers
Publication Date
2002
Physical Description
Hardcover: 404 p.
Subject
Leadership/Coaching
Abstract
This book presents the work of clinical health care teams and natural work groups, quality improvement teams, committees, and task forces comprising employees in health care settings. It discusses the importance of collaboration and interactive problem-solving among professionals from diverse disciplines, and interdependence in health care as necessary for health professionals to provide quality treatment and care to patients with complex, chronic problems.
This text also covers the evaluation of quality in the delivery of care and services. It discusses proven multidimensional instruments that measure team performance along with future needs for measuring team performance.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
ISBN
0-306-46707-0
Language
English
Material Type
Book
Call Number
REF AA 75 HEI 2002

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Missing Available
Show Less

The 7 habits of highly effective people: Powerful lessons in personal change

https://cwslc.andornot.com/en/permalink/catalog113327
Covey, Stephen. New York, NY: Simon & Schuster , 2004. 2nd ed. [25th Anniversary].
Material Type
Book
Call Number
REF AA 75 COV 2004
Availability
5 copies, 2 available
A leading management consultant outlines seven organizational rules for improving effectiveness and increasing productivity at work and at home.
Author
Covey, Stephen
Edition
2nd ed. [25th Anniversary]
Place of Publication
New York, NY
Publisher
Simon & Schuster
Publication Date
2004
Subject
Leadership/Coaching
Abstract
A leading management consultant outlines seven organizational rules for improving effectiveness and increasing productivity at work and at home.
ISBN
9781451639612
Language
English
Material Type
Book
Call Number
REF AA 75 COV 2004

Copies

Copy 3 BC Children's and Women's Study and Learning Commons REF On Loan, due Wednesday, April 22, 2015
Copy 5 BC Children's and Women's Study and Learning Commons REF On Loan, due Wednesday, January 3, 2018
Copy 1 BC Children's and Women's Study and Learning Commons REF On Loan, due Friday, July 3, 2015
Copy 4 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Show Less

Employee's Survival Guide to Change:: The Complete Guide to Surviving and Thriving During Organizational Change

https://cwslc.andornot.com/en/permalink/catalog125214
Hiatt, Jeffrey M. London, UK: Prosci Research , 2004.
Material Type
Book
Call Number
REF AA 510 HIA 2004
Availability
1 copy, 1 available
rom the author of "Change Management: the people side of change" comes a book just for employees.; After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why…
Author
Hiatt, Jeffrey M
Place of Publication
London, UK
Publisher
Prosci Research
Publication Date
2004
Physical Description
Paperback: 102 p.
Subjects
Leadership
Subject
Leadership/Coaching
Abstract
rom the author of "Change Management: the people side of change" comes a book just for employees.
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's changing workplace.
ISBN
978-1930885202
Language
English
Material Type
Book
Call Number
REF AA 510 HIA 2004

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Images
Show Less

Newborn assessment: Full and preterm infant

https://cwslc.andornot.com/en/permalink/catalog109319
Clough, Leslie. [Vancouver, BC?]: Children's & Women's Health Centre of BC , 2005. 3rd Edition.
Material Type
Book
Call Number
REF GH 100 CLO 2005
Availability
1 copy, 0 available
This self-directed module is designed for health care professionals caring for full and preterm infants. The module explains what you should know and do when assessing a newborn. The focus is on the transition period from intrauterine to extrauterine life.
Author
Clough, Leslie
Corporate Author
Learning and Development
Edition
3rd Edition
Place of Publication
[Vancouver, BC?]
Publisher
Children's & Women's Health Centre of BC
Publication Date
2005
Physical Description
Spiral bound paperback: 87 pages
Subject
Pregnancy/Childbirth. Obstetrics
Nursing
Abstract
This self-directed module is designed for health care professionals caring for full and preterm infants. The module explains what you should know and do when assessing a newborn. The focus is on the transition period from intrauterine to extrauterine life.
Language
English
Material Type
Book
Call Number
REF GH 100 CLO 2005

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF On Loan, due Tuesday, March 17, 2015
Images
Show Less

Good to great and the social sectors: A monograph to accompany good to great

https://cwslc.andornot.com/en/permalink/catalog113846
Collins, Jim. New York, NY: HarperCollins , 2005.
Material Type
Book
Call Number
REF AA 130 COL 2005
Availability
1 copy, 1 available
Building upon the concepts introduced in Good to Great, Jim Collins answers the most commonly asked questions raised by his readers in the social sectors. Using information gathered from interviews with over 100 social sector leaders, Jim Collins shows that his "Level 5 Leader" and other good-to-gr…
Author
Collins, Jim
Place of Publication
New York, NY
Publisher
HarperCollins
Publication Date
2005
Physical Description
Softcover: 36 p.
Subject
Change Management
Abstract
Building upon the concepts introduced in Good to Great, Jim Collins answers the most commonly asked questions raised by his readers in the social sectors. Using information gathered from interviews with over 100 social sector leaders, Jim Collins shows that his "Level 5 Leader" and other good-to-great principles can help social sector organizations make the leap to greatness.
ISBN
9780977326402
Language
English
Material Type
Book
Call Number
REF AA 130 COL 2005

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Show Less

Business of kindness: Creating work environments where people thrive

https://cwslc.andornot.com/en/permalink/catalog109719
McIvor, Olivia. Lions Bay, BC: Fairwinds Press , 2006.
Material Type
Book
Call Number
REF BD 620 MCI 2006
Availability
1 copy, 1 available
The Business of Kindness™ is a leading-edge approach aimed at enhancing wellness and sustainability for employees throughout the organization as well as for the organization itself.
Author
McIvor, Olivia
Place of Publication
Lions Bay, BC
Publisher
Fairwinds Press
Publication Date
2006
Physical Description
Paperback, 241 p.
Subject
Work Behaviour
Job Satisfaction
Abstract
The Business of Kindnessâ„¢ is a leading-edge approach aimed at enhancing wellness and sustainability for employees throughout the organization as well as for the organization itself.
ISBN
0968214991
Language
English
Material Type
Book
Call Number
REF BD 620 MCI 2006

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Images
Show Less

ADKAR: A model for change in business, government and our community: How to implement successful change in our personal lives and professional careers

https://cwslc.andornot.com/en/permalink/catalog112880
Hiatt, Jeffrey M. Loveland, Colorado: Prosci Learning Center Publications , 2006.
Material Type
Book
Call Number
REF AA 130 HIA 2006
Availability
27 copies, 24 available
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing h…
Author
Hiatt, Jeffrey M.
Place of Publication
Loveland, Colorado
Publisher
Prosci Learning Center Publications
Publication Date
2006
Physical Description
Softcover: 144 p.
Subject
Change Management
Abstract
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.
Notes
A= Awareness
D= Desire
K= Knowledge
A= Ability
R= Reinforcement
ISBN
9781930885509
Language
English
Material Type
Book
Call Number
REF AA 130 HIA 2006

Copies

Copy 10 BC Children's and Women's Study and Learning Commons REF On Loan, due Wednesday, June 5, 2024
Copy 6 BC Children's and Women's Study and Learning Commons REF On Loan, due Wednesday, May 8, 2024
Copy 22 BC Children's and Women's Study and Learning Commons REF On Loan, due Wednesday, April 11, 2018
Copy 11 BC Children's and Women's Study and Learning Commons REF Available
Copy 12 BC Children's and Women's Study and Learning Commons REF Available
Copy 9 BC Children's and Women's Study and Learning Commons REF Available
Copy 8 BC Children's and Women's Study and Learning Commons REF Available
Copy 14 BC Children's and Women's Study and Learning Commons REF Available
Copy 7 BC Children's and Women's Study and Learning Commons REF Available
Copy 15 BC Children's and Women's Study and Learning Commons REF Available
Copy 19 BC Children's and Women's Study and Learning Commons REF Available
Copy 18 BC Children's and Women's Study and Learning Commons REF Available
Copy 17 BC Children's and Women's Study and Learning Commons REF Available
Copy 16 BC Children's and Women's Study and Learning Commons REF Available
Copy 20 BC Children's and Women's Study and Learning Commons REF Available
Copy 4 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
Copy 13 BC Children's and Women's Study and Learning Commons REF Available
Copy 5 BC Children's and Women's Study and Learning Commons Missing Available
Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 24 BC Children's and Women's Study and Learning Commons REF Available
Copy 23 BC Children's and Women's Study and Learning Commons REF Available
Copy 25 BC Children's and Women's Study and Learning Commons REF Available
Copy 26 BC Children's and Women's Study and Learning Commons REF Available
Copy 27 BC Children's and Women's Study and Learning Commons REF Available
Copy 28 BC Children's and Women's Study and Learning Commons REF Available
Show Less

Fifth discipline: The art and practice of the learning organization

https://cwslc.andornot.com/en/permalink/catalog113890
Senge, Peter M. New York: Doubleday , 2006. Rev. ed.
Material Type
Book
Call Number
REF AA 500 SEN 2006
Availability
2 copies, 2 available
The Fifth Discipline, is based on fifteen years of experience in putting the book's ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization's ability to learn faster than the competition. The leadership stories in the book demonstra…
Author
Senge, Peter M.
Edition
Rev. ed.
Place of Publication
New York
Publisher
Doubleday
Publication Date
2006
Physical Description
Softcover, 445 p.
Subject
Management
Efficiency
Abstract
The Fifth Discipline, is based on fifteen years of experience in putting the book's ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization's ability to learn faster than the competition. The leadership stories in the book demonstrate the many ways that the core ideas in The Fifth Discipline, many of which seemed radical when first published in 1990, have become deeply integrated into people's ways of seeing the world and their managerial practices.
ISBN
9780385517256
Language
English
Material Type
Book
Call Number
REF AA 500 SEN 2006

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Show Less

5S for the office: Organizing the workplace to eliminate waste

https://cwslc.andornot.com/en/permalink/catalog120126
Fabrizio, Thomas A., Tapping, Don. New York, NY: Productivity Press , 2006. 1st ed.
Material Type
Book
Call Number
AA 74 FAB 2006
Availability
1 copy, 1 available
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…
Author
Fabrizio, Thomas A.
Tapping, Don
Edition
1st ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2006
Physical Description
Paperback, 188 p., ill
Subject
Time Management
Communication
Abstract
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency.
In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique.
This book is a blueprint for building a Lean foundation for your office
Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits.
To introduce the 5S system and sell its use to executives as well as workers, consider purchasing
ISBN
9781563273186
Language
English
Material Type
Book
Call Number
AA 74 FAB 2006

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
Show Less

In a blink: Awareness, assessment, and adapting to patient communication needs

https://cwslc.andornot.com/en/permalink/catalog110641
Woods, Michael. Oak Brook, IL: Joint Commission Resources , 2007.
Material Type
Book
Call Number
REF IA 400 WOO 2007
Availability
1 copy, 1 available
Health care providers often overestimate their ability to communicate effectively in a way that ensures a patient's understanding. This puts compliance, safety, and outcomes at risk. This book aims to raise awareness, improve assessment, and help practitioners to adapt to patients' communication ne…
Author
Woods, Michael.
Place of Publication
Oak Brook, IL
Publisher
Joint Commission Resources
Publication Date
2007
Physical Description
Paperback, 145 p.
Subject
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Abstract
Health care providers often overestimate their ability to communicate effectively in a way that ensures a patient's understanding. This puts compliance, safety, and outcomes at risk. This book aims to raise awareness, improve assessment, and help practitioners to adapt to patients' communication needs.
ISBN
9781599401102
Language
English
Material Type
Book
Call Number
REF IA 400 WOO 2007

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Show Less

The change handbook: The definitive resource on today's best methods for engaging whole systems

https://cwslc.andornot.com/en/permalink/catalog112620
Holman, Peggy, Devane, Tom, Cady, Steven. San Francisco, CA: Berrett-Koehler Publishers, Inc. , 2007. 2nd ed, revised and expanded.
Material Type
Book
Call Number
REF AA 130 HOL 2007
Availability
2 copies, 2 available
Originators and practitioners of such change methods as Future Search, Real Time Strategic Change, Gemba Kaizen, and Open Space Technology outline the distinctive aspects of their approaches, detail roles and responsibilities, share stories illustrating their use, and answer frequently asked questi…
Author
Holman, Peggy
Devane, Tom
Cady, Steven
Edition
2nd ed, revised and expanded.
Place of Publication
San Francisco, CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2007
Physical Description
Softcover: 706 p.
Subject
Change Management
Abstract
Originators and practitioners of such change methods as Future Search, Real Time Strategic Change, Gemba Kaizen, and Open Space Technology outline the distinctive aspects of their approaches, detail roles and responsibilities, share stories illustrating their use, and answer frequently asked questions. A comparative chart allows readers to evaluate the methods to find the one that seems best for them.
ISBN
1576753794
Language
English
Material Type
Book
Call Number
REF AA 130 HOL 2007

Copies

Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Show Less

Unclutter your life in one week

https://cwslc.andornot.com/en/permalink/catalog120104
Doland, Erin Rooney. New York, NY: Simon & Schuster, Inc. , 2009. 1st ed.
Material Type
Book
Call Number
AA 74 DOL 2009
Availability
1 copy, 0 available
Organization expert and founder of Unclutterer.com Erin Rooney Doland shows you how to declutter and simplify your surroundings, and create the stress-free life you deserve?in just one week.; Simplicity is revolutionary! Doland's down-to-earth approach and useful, innovative suggestions for tacklin…
Author
Doland, Erin Rooney
Edition
1st ed.
Place of Publication
New York, NY
Publisher
Simon & Schuster, Inc.
Publication Date
2009
Physical Description
Paperback, 240 p., no ill
Subject
Time Management
Leadership
Abstract
Organization expert and founder of Unclutterer.com Erin Rooney Doland shows you how to declutter and simplify your surroundings, and create the stress-free life you deserve?in just one week.
Simplicity is revolutionary! Doland's down-to-earth approach and useful, innovative suggestions for tackling the physical, mental, and systemic distractions in your home and office will help you:
-Part with sentimental clutter
-Organize your closet based on how you process information
-Build an effective and personalized filing system
-Avoid the procrastination that often hinders the process
-Maintain your harmonious home and work environments with minimal daily effort
-And much more!
ISBN
9781439150474
Language
English
Material Type
Book
Call Number
AA 74 DOL 2009

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Missing On Loan, due Monday, October 14, 2019
Show Less

20 records – page 1 of 1.