Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
This classic book uses words and diagrams, rather than formulas and equations, to help readers understand what statistics is, and how to think statistically.
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In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut t…
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Important text offers lucid explanation of how to regulate variables and maintain control over statistics in order to achieve quality control over manufactured products, crops and data. Topics include statistical control, establishing limits of variability, measurements of physical properties and c…
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Taichii Ohno, the inventory of the Toyota Production System and Lean manufacturing, explains how Lean principles can improve any production endeavour.
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Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the conte…
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Although Outcome Measurement has become an important tool in the evaluation of health promotion, patient education and other health services interventions, there remain problems in locating reliable measurements and scales. This book provides a compilation of more than 50 self-administered scales f…
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The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
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What is a "World Class Production System"? The many lessons in this slim book form the basis of an answer to that question. John Black presents the reader with powerful JIT (Just-In-Time) concepts that can be applied to any business and how those concepts can be the basis of a change strategy for d…
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In Getting Things Done, veteran coach and management consultant David Allen shares the breakthrough methods for stress-free performance. From core principles to proven tricks, Getting Things Done can transform the way you work, showing you how to pick up the pace without wearing yourself down.
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Jim Collins looked to answer how good companies might become great companies, and how they went about doing so. In his research, he selected 11 companies that matched a number of criteria and studied them in depth, comparing them to competitors in their fields.
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Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
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"Lean Six Sigma" integrates Lean Production with the cost and tools of Six Sigma and provides a roadmap of implementation so that results are seen in less than a year.
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This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
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"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
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The book Lean Six Sigma in Sickness and in Health seeks to explain, using a healthcare illustration, Beyond Lean Six Sigma techniques in a thorough but entertaining and easy-to-understand way. The easy-to-digest format is perfect for executive managers scanning for the right management initiative, …
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The Lexicon provides definitions, examples, and lots of illustrations to clarify the special language lean thinkers use and sometimes confuse. The Lexicon contains more than 145 definitions and 55 graphics, plus four appendices with additional terms, illustrations, and references.
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The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.
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A business book disguised as a novel, a love story about the manufacturing process, and an exhilarating adventure in human potential, The Goal is changing how America does business.
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A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
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This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced pro…
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