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Great preceptors need great support: An education development program for nurse preceptors: Facilitator's guide

https://cwslc.andornot.com/en/permalink/catalog108782
McDougall, Debbie, Van Stolk, Dori. [Vancouver, BC?]: Children's & Women's Health Centre of BC , 2001. Rev. Ed.
Material Type
Book
Call Number
REF JC 500 MCD 2001
Availability
1 copy, 1 available
This comprehensive guide provides educators with the resources needed to implement a Preceptor Development Program in your organization. A series of six workshops, each four hours or less, addresses the learning needs of both beginning and experienced nurse preceptors, learners and hospital staff s…
Author
McDougall, Debbie
Van Stolk, Dori
Edition
Rev. Ed.
Place of Publication
[Vancouver, BC?]
Publisher
Children's & Women's Health Centre of BC
Publication Date
2001
Physical Description
3 ring binder: 210 pages; incl. 7 reproducible handouts
Subject
Nursing. Registered Nurse. RN
Nursing
Abstract
This comprehensive guide provides educators with the resources needed to implement a Preceptor Development Program in your organization. A series of six workshops, each four hours or less, addresses the learning needs of both beginning and experienced nurse preceptors, learners and hospital staff supporting the learning experience. Once workshop focuses on development of "Preceptorship Pathways". This is a unit-specific took to assist in planning day-to-day learning for the preceptorship experience. All workshops are based on experiential learning model and are highly interactive. The package includes learning objectives, lesson plans, participant handouts and evaluation forms. These basic resources can be adapted to fit the specific education needs of preceptors in any health care setting.
Language
English
Material Type
Book
Call Number
REF JC 500 MCD 2001

Copies

Copy 2 BC Children's and Women's Study and Learning Commons REF Available
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Employee's Survival Guide to Change:: The Complete Guide to Surviving and Thriving During Organizational Change

https://cwslc.andornot.com/en/permalink/catalog125214
Hiatt, Jeffrey M. London, UK: Prosci Research , 2004.
Material Type
Book
Call Number
REF AA 510 HIA 2004
Availability
1 copy, 1 available
rom the author of "Change Management: the people side of change" comes a book just for employees.; After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why…
Author
Hiatt, Jeffrey M
Place of Publication
London, UK
Publisher
Prosci Research
Publication Date
2004
Physical Description
Paperback: 102 p.
Subjects
Leadership
Subject
Leadership/Coaching
Abstract
rom the author of "Change Management: the people side of change" comes a book just for employees.
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's changing workplace.
ISBN
978-1930885202
Language
English
Material Type
Book
Call Number
REF AA 510 HIA 2004

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Newborn assessment: Full and preterm infant

https://cwslc.andornot.com/en/permalink/catalog109319
Clough, Leslie. [Vancouver, BC?]: Children's & Women's Health Centre of BC , 2005. 3rd Edition.
Material Type
Book
Call Number
REF GH 100 CLO 2005
Availability
1 copy, 0 available
This self-directed module is designed for health care professionals caring for full and preterm infants. The module explains what you should know and do when assessing a newborn. The focus is on the transition period from intrauterine to extrauterine life.
Author
Clough, Leslie
Corporate Author
Learning and Development
Edition
3rd Edition
Place of Publication
[Vancouver, BC?]
Publisher
Children's & Women's Health Centre of BC
Publication Date
2005
Physical Description
Spiral bound paperback: 87 pages
Subject
Pregnancy/Childbirth. Obstetrics
Nursing
Abstract
This self-directed module is designed for health care professionals caring for full and preterm infants. The module explains what you should know and do when assessing a newborn. The focus is on the transition period from intrauterine to extrauterine life.
Language
English
Material Type
Book
Call Number
REF GH 100 CLO 2005

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF On Loan, due Tuesday, March 17, 2015
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Fentanyl in labour

https://cwslc.andornot.com/en/permalink/catalog109320
Newson, Wendy, Peters, Elizabeth. [Vancouver, BC?]: Children’s & Women’s Health Center of BC , 2005.
Material Type
Book
Call Number
REF GH 100 NEW 2005
Availability
1 copy, 1 available
This self-directed learning module will acquaint health care professionals with the indications and method of use of IV Fentanyl in labour in the management of labour pain
Author
Newson, Wendy
Peters, Elizabeth
Place of Publication
[Vancouver, BC?]
Publisher
Children’s & Women’s Health Center of BC
Publication Date
2005
Physical Description
Spiral bound: 21 p.
Subject
Women's Health. Gynecology
Obstetrical Nursing. Maternity Nursing
Pregnancy/Childbirth. Obstetrics
Abstract
This self-directed learning module will acquaint health care professionals with the indications and method of use of IV Fentanyl in labour in the management of labour pain
Language
English
Material Type
Book
Call Number
REF GH 100 NEW 2005

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Intrapartum and postpartum care of a woman with an epidural: A self-directed learning module

https://cwslc.andornot.com/en/permalink/catalog109653
Woodward, Jennifer. [Vancouver, BC?]: BC Women's Hospital & Health Centre , 2005. Rev. Ed.
Material Type
Book
Call Number
REF EA 930 WOO 2005
Availability
1 copy, 1 available
This self-directed learning module has been developed to ensure that registered nurses have the knowledge and skills to safely care for women receiving epidural analgesia. The module will cover basic anatomy and physiology as well as indications and contraindications for epidurals. The module will …
Author
Woodward, Jennifer
Edition
Rev. Ed.
Place of Publication
[Vancouver, BC?]
Publisher
BC Women's Hospital & Health Centre
Publication Date
2005
Physical Description
Spiral bound paperback: 110 p.
Subject
Epidural Anesthetic
Nursing. Registered Nurse. RN
Abstract
This self-directed learning module has been developed to ensure that registered nurses have the knowledge and skills to safely care for women receiving epidural analgesia. The module will cover basic anatomy and physiology as well as indications and contraindications for epidurals. The module will help you become familiar with the epidural insertion; the pharmacological agents; the nursing care prior to, during and after the procedure; possible complications and treatment.
Language
English
Material Type
Book
Call Number
REF EA 930 WOO 2005

Copies

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Abdominal palpation

https://cwslc.andornot.com/en/permalink/catalog109457
Basso, Melanie, Kubinowa, Faith, Tier, Tina, Birthing Program Educators. [Vancouver, BC?]: Children's & Women's Health Center of BC , 2006.
Material Type
Book
Call Number
REF GH 100 BAS 2006
Availability
11 copies, 11 available
This self-study module is designed to assist health care professionals working with pregnant women with the skills necessary to perform an abdominal palpation. Although designed for nurses, the information may also be useful for other clinicians such as physicians, midwives, residents and clinical…
Author
Basso, Melanie
Kubinowa, Faith
Tier, Tina
Birthing Program Educators
Place of Publication
[Vancouver, BC?]
Publisher
Children's & Women's Health Center of BC
Publication Date
2006
Physical Description
Spiral bound: 28 p.
Subject
Pregnancy/Childbirth. Obstetrics
Nursing. Registered Nurse. RN
Nursing
Abstract
This self-study module is designed to assist health care professionals working with pregnant women with the skills necessary to perform an abdominal palpation. Although designed for nurses, the information may also be useful for other clinicians such as physicians, midwives, residents and clinical clerks.
Language
English
Material Type
Book
Call Number
REF GH 100 BAS 2006

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Perinatal nursing: Professional development guidebook

https://cwslc.andornot.com/en/permalink/catalog108787
McDougall, Debbie, BC Women's Perinatal Educators. [Vancouver, BC?]: BC Women's Hospital + Health Centre , 2008.
Material Type
Book
Call Number
REF JC 500 MCD 2008
Availability
1 copy, 1 available
This guide provides a framework for competency-based education for perinatal nurses. It is adaptable to many perinatal nursing specialties and settings and provides practical information and tools to enable nurses to take charge of their orientation, ongoing education and continuing professional d…
Author
McDougall, Debbie
BC Women's Perinatal Educators
Place of Publication
[Vancouver, BC?]
Publisher
BC Women's Hospital + Health Centre
Publication Date
2008
Physical Description
3 ring binder: 410 pages; incl. 10 x 14 cm learning journal
Subject
Nursing. Registered Nurse. RN
Abstract
This guide provides a framework for competency-based education for perinatal nurses. It is adaptable to many perinatal nursing specialties and settings and provides practical information and tools to enable nurses to take charge of their orientation, ongoing education and continuing professional development. This comprehensive resource will help with orientation planning as well as the implementation of staff development programs. Perinatal competencies are articulated in the form of a CAPE tool (Competence Assessment, Planning and Evaluation) for basic, advanced and complex levels.
Language
English
Material Type
Book
Call Number
REF JC 500 MCD 2008

Copies

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Perinatal curriculum based on: Growing babies... Growing parents, an evidence-based perinatal educational resource

https://cwslc.andornot.com/en/permalink/catalog110868
BC Women's Hospital + Health Centre. [Vancouver, BC?]: BC Women's Hospital + Health Centre , 2008.
Material Type
Book
Call Number
REF GH 100 GRO 2008a
Availability
1 copy, 1 available
This curriculum uses the professional resource, Growing Babies...Growing Parents (the resource) to provide women and their partners' classes or groups throughout the perinatal period. This curriculum is woman and family centered.
Corporate Author
BC Women's Hospital + Health Centre
Place of Publication
[Vancouver, BC?]
Publisher
BC Women's Hospital + Health Centre
Publication Date
2008
Physical Description
3 ring binder
Subject
Pregnancy/Childbirth. Obstetrics
Nursing. Registered Nurse. RN
Perinatal/Newborn Education
Abstract
This curriculum uses the professional resource, Growing Babies...Growing Parents (the resource) to provide women and their partners' classes or groups throughout the perinatal period. This curriculum is woman and family centered.
Language
English
Material Type
Book
Call Number
REF GH 100 GRO 2008a

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Start with why: How great leaders inspire everyone to take action

https://cwslc.andornot.com/en/permalink/catalog112839
Sinek, Simon. New York, NY: Penguin Group , 2009.
Website
http://www.startwithwhy.com/Portals/0/Downloads/StartWithWHYChapter.pdf
Material Type
Book
Call Number
REF AA 75 SIN 2009
Availability
4 copies, 3 available
This book offers an unconventional perspective that explains why some people and organizations are more innovative, more profitable, command greater loyalties from customers and employees alike and, most importantly, are able to repeat their success over and over.
  1 image     1 website  
Website
http://www.startwithwhy.com/Portals/0/Downloads/StartWithWHYChapter.pdf
Author
Sinek, Simon
Place of Publication
New York, NY
Publisher
Penguin Group
Publication Date
2009
Physical Description
Paperback: 246 pages
Subject
Leadership/Coaching
Abstract
This book offers an unconventional perspective that explains why some people and organizations are more innovative, more profitable, command greater loyalties from customers and employees alike and, most importantly, are able to repeat their success over and over.
ISBN
9781591846444
Language
English
Material Type
Book
Call Number
REF AA 75 SIN 2009

Copies

Copy 2 BC Children's and Women's Study and Learning Commons REF On Loan, due Friday, April 3, 2020
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Infusion Nursing:: An Evidence-Based Approach

https://cwslc.andornot.com/en/permalink/catalog125213
McGee, Steven R.;. Philadelphia: Elsevier , 2009. 3rd.
Material Type
Book
Call Number
REF WB 200 ALE 2009
Availability
1 copy, 1 available
With a new focus on evidence-based practice, the 3rd edition of this authoritative reference covers every aspect of infusion therapy and can be applied to any clinical setting. Completely updated content brings you the latest advances in equipment, technology, best practices, guidelines, and patien…
Author
McGee, Steven R.;
Edition
3rd
Place of Publication
Philadelphia
Publisher
Elsevier
Publication Date
2009
Physical Description
624 pp Hardcover
Subjects
Evidence-Based Medicine
Infusion nursing
Evidence Based
Abstract
With a new focus on evidence-based practice, the 3rd edition of this authoritative reference covers every aspect of infusion therapy and can be applied to any clinical setting. Completely updated content brings you the latest advances in equipment, technology, best practices, guidelines, and patient safety. Other key topics include quality management, ethical and legal issues, patient education, and financial considerations. Ideal as a practical clinical reference, this essential guide is also a perfect review tool for the CRNI examination.
ISBN
978-1416064107
Material Type
Book
Call Number
REF WB 200 ALE 2009

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Insulin adjustment for pregnancy: Self-directed learning module

https://cwslc.andornot.com/en/permalink/catalog108807
Kozak, Sharon, Learning & Development, Children's & Women's Health Centre of BC. [Vancouver, BC?]: Children's & Women's Health Centre of BC , 2010.
Material Type
Book
Call Number
REF GH 100 KOZ 2010
Availability
1 copy, 1 available
Written by a Prenatal Clinical Ecucator, this module assists registered nurses working in the Diabetes in Pregnancy Clinic to acquire the necessary knowledge in order to perform insulin adjustment in pregnancy. This is intended as an introduction, and must be complemented by supervised clinical exp…
Author
Kozak, Sharon
Learning & Development, Children's & Women's Health Centre of BC
Place of Publication
[Vancouver, BC?]
Publisher
Children's & Women's Health Centre of BC
Publication Date
2010
Physical Description
Spiral bound paperback: 88 pages
Subject
Pregnancy/Childbirth. Obstetrics
Insulin
Diabetes Mellitus
Diabetes
Nursing
Abstract
Written by a Prenatal Clinical Ecucator, this module assists registered nurses working in the Diabetes in Pregnancy Clinic to acquire the necessary knowledge in order to perform insulin adjustment in pregnancy. This is intended as an introduction, and must be complemented by supervised clinical experience, as per hospital policy.
Language
English
Material Type
Book
Call Number
REF GH 100 KOZ 2010

Copies

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The Leader Who Had No Title: A Modern Fable on Real Success in Business and in Life

https://cwslc.andornot.com/en/permalink/catalog123251
Sharma, Robin. Free Press , 2010.
Material Type
Book
Call Number
REF AA 75 SHA 2010
Availability
1 copy, 1 available
For more than fifteen years, Robin Sharma has been quietly sharing with Fortune 500 companies and many of the super-rich a success formula that has made him one of the most sought-after leadership advisers in the world. Now, for the first time, Sharma makes his proprietary process available to you,…
Author
Sharma, Robin.
Publisher
Free Press
Publication Date
2010
Physical Description
xi, 201 pages
Subject
Leadership/Coaching
Conflict Resolution
Abstract
For more than fifteen years, Robin Sharma has been quietly sharing with Fortune 500 companies and many of the super-rich a success formula that has made him one of the most sought-after leadership advisers in the world. Now, for the first time, Sharma makes his proprietary process available to you, so that you can get to your absolute best while helping your organization break through to a dramatically new level of winning in these wildly uncertain times.
ISBN
9781439109137
Language
English
Material Type
Book
Call Number
REF AA 75 SHA 2010

Copies

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The Happiness Advantage: The Seven Principles of Positive Psychology That Fuel Success and Performance at Work

https://cwslc.andornot.com/en/permalink/catalog123896
Achor, Shawn. New York, NY: Currency , 2010.
Material Type
Book
Call Number
REF AA 75 ACH 2010
Availability
2 copies, 1 available
Happiness is not the belief that we don?t need to change; it is the realization that we can.; Our most commonly held formula for success is broken. Conventional wisdom holds that once we succeed, we?ll be happy; that once we get that great job, win that next promotion, lose those five pounds, happi…
Author
Achor, Shawn
Place of Publication
New York, NY
Publisher
Currency
Publication Date
2010
Physical Description
Paperback, 236 pages
Subject
Leadership/Coaching
Work Performance
Psychology
Abstract
Happiness is not the belief that we don?t need to change; it is the realization that we can.
Our most commonly held formula for success is broken. Conventional wisdom holds that once we succeed, we?ll be happy; that once we get that great job, win that next promotion, lose those five pounds, happiness will follow. But the science reveals this formula to be backward: Happiness fuels success, not the other way around.
Research shows that happy employees are more productive, more creative, and better problem solvers than their unhappy peers. And positive people are significantly healthier and less stressed and enjoy deeper social interaction than the less positive people around them.
Drawing on original research?including one of the largest studies of happiness ever conducted?and work in boardrooms and classrooms across forty-two countries, Shawn Achor shows us how to rewire our brains for positivity and optimism to reap the happiness advantage in our lives, our careers, and even our health.
ISBN
9780-307-591548
Language
English
Material Type
Book
Call Number
REF AA 75 ACH 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF On Loan, due Tuesday, May 14, 2024
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Training on Trial: How Workplace Learning Must Reinvent Itself to Remain Relevant

https://cwslc.andornot.com/en/permalink/catalog123898
Kirkpatrick, Jim D, Kayser, Wendy. New York: AMACOM , 2010.
Material Type
Book
Call Number
REF AA 83 KIR 2010
Availability
1 copy, 1 available
While upbeat lingo abounds about ?complementing strategic objectives? and ?driving productivity,? the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added to the bottom…
Author
Kirkpatrick, Jim D
Kayser, Wendy
Place of Publication
New York
Publisher
AMACOM
Publication Date
2010
Physical Description
Paperback, 239 pages
Subject
Leadership/Coach
Mindful Change
Workplace Learning
Abstract
While upbeat lingo abounds about ?complementing strategic objectives? and ?driving productivity,? the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added to the bottom line. The vaunted ?business partnership model? has yet to be realized―and in tough economic times, when the training budget is often the first to be cut, training is on trial for its very existence. Using a courtroom trial as a metaphor, Training on Trial seeks to get to the truth about why training fails and puts the business partnership model to work for real. Readers on both sides of the ?courtroom? will learn how to stop viewing training as a cost center, and bridge the gulf between what learning functions deliver and what business units need to execute their strategies. A thought-provoking read for trainers and business unit leaders alike, Training on Trial provides a new application of the Kirkpatrick Four-Level Evaluation Model and a multitude of tips and techniques that allow lessons learned to be put into action now.
Challenging leaders to cultivate both their inner and outer skills necessary for success, Still Moving weaves together the ?being? and ?doing? states of leading change and emphasises the importance of a mindful stance and deep systemic perception within a leader. With the goal of collaborative, sustainable change, the book delves into a variety of important topics, including present-moment awareness, intentional response, edge and tension and emergent change. Compelling and provocative, Still Moving questions the conventional wisdom of much change theory and asks that leaders first work on their inner source in order to more effortlessly change the world around them.
ISBN
9780-8144-38145
Language
English
Material Type
Book
Call Number
REF AA 83 KIR 2010

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Vaginal examination: A self-directed learning module

https://cwslc.andornot.com/en/permalink/catalog108806
Basso, Melanie, Learning & Development, Children's & Women's Health Centre of BC. [Vancouver, BC?]: Children's & Women's Health Centre of BC , 2011.
Material Type
Book
Call Number
REF GH 100 BAS 2004
Availability
1 copy, 1 available
This self-directed learning module assists health care professionals working with pregnant women to learn about the knowledge and skills necessary to perform safe and accurate vaginal assessment.
Author
Basso, Melanie
Learning & Development, Children's & Women's Health Centre of BC
Place of Publication
[Vancouver, BC?]
Publisher
Children's & Women's Health Centre of BC
Publication Date
2011
Physical Description
Spiral bound paperback; 37 pages
Subject
Women's Health. Gynecology
Pregnancy/Childbirth. Obstetrics
Nursing
Abstract
This self-directed learning module assists health care professionals working with pregnant women to learn about the knowledge and skills necessary to perform safe and accurate vaginal assessment.
ISBN
0000000000007
Language
English
Material Type
Book
Call Number
REF GH 100 BAS 2004

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Innovative Performance Support: Strategies and Practices for Learning in the Workflow

https://cwslc.andornot.com/en/permalink/catalog121468
Gottfredson, Conrad, Mosher, Bob. [United States]: McGraw Hill , 2011.
Call Number
REF KT 100 GOT 2011
Availability
2 copies, 2 available
Offers you a concise and comprehensive overview of performance support (PS) practices - ongoing, job specific resources, that ensure employees perform effectively on the job.
Author
Gottfredson, Conrad
Mosher, Bob
Place of Publication
[United States]
Publisher
McGraw Hill
Publication Date
2011
Physical Description
255 pp
Subject
Learning
Abstract
Offers you a concise and comprehensive overview of performance support (PS) practices - ongoing, job specific resources, that ensure employees perform effectively on the job.
ISBN
9780071703116
Language
English
Call Number
REF KT 100 GOT 2011

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Health Inequities in Canada: Intersectional Frameworks and Practices

https://cwslc.andornot.com/en/permalink/catalog123857
Vancouver: UBC Press , 2011.
Material Type
Book
Call Number
ET 100 HAN 2011
Availability
1 copy, 1 available
There is a growing recognition that existing theories on, and approaches to, health inequities are limited in their ability to capture how they are produced through changing, co-constituted, and intersecting effects of multiple forms of oppression. Intersectionality considers the interactions and c…
Editor
Hanikivsky, Olena
Place of Publication
Vancouver
Publisher
UBC Press
Publication Date
2011
Physical Description
Paperback 398pp
Subject
Diversity
Health
Ethics
health inequities
Abstract
There is a growing recognition that existing theories on, and approaches to, health inequities are limited in their ability to capture how they are produced through changing, co-constituted, and intersecting effects of multiple forms of oppression. Intersectionality considers the interactions and combined impacts of social locations and structural processes on the creation and perpetuation of inequities. This volume brings together activists, scholars, and community-based researchers to apply interpretations of intersectionality to health and organizational governance cases. By addressing specific health issues, it demonstrates that inequities cannot be understood without the interrogation of power and diverse social locations and structures that shape lives and experiences of health.
ISBN
9780-7748-1976-3
Material Type
Book
Call Number
ET 100 HAN 2011

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Wong's Nursing Care of Infants and Children

https://cwslc.andornot.com/en/permalink/catalog125209
Hockenberry, Marilyn J. St. Louis, Missouri: Elsevier , 2011. 9th.
Material Type
Book
Call Number
CA 210 HOC 2011
Availability
1 copy, 1 available
The most trusted authority in pediatric nursing, Wong's Nursing Care of Infants and Children provides unmatched, comprehensive coverage of pediatric growth, development, and conditions. Its unique 'age and stage' approach covers child development and health promotion as well as specific health prob…
Author
Hockenberry, Marilyn J
Edition
9th
Place of Publication
St. Louis, Missouri
Publisher
Elsevier
Publication Date
2011
Physical Description
1809 pp Hardcover
Subjects
Pediatrics
Nursing
Subject
Nursing Education
Infants
Children
Abstract
The most trusted authority in pediatric nursing, Wong's Nursing Care of Infants and Children provides unmatched, comprehensive coverage of pediatric growth, development, and conditions. Its unique 'age and stage' approach covers child development and health promotion as well as specific health problems organized by age groups and body systems. Leading pediatric experts Dr. Marilyn Hockenberry and David Wilson provide an evidence-based, clinical perspective based on nearly 30 years of hands-on experience. Easy to read and extensively illustrated, this edition focuses on patient-centered outcomes and includes updates on topics such as the late preterm infant, immunizations, the H1N1 virus, and childhood obesity.
ISBN
978-0-323-244425-1
Language
English
Material Type
Book
Call Number
CA 210 HOC 2011

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Being buddha at work: 108 ancient truths on change, stress, money & success

https://cwslc.andornot.com/en/permalink/catalog112929
Metcalf, Franz, Gallagher, BJ. San Francisco, CA: Berrett-Koehler , 2012.
Material Type
Book
Call Number
REF AA 75 MET 2012
Availability
2 copies, 2 available
"Being Buddah at Work" explores and answers 101 dilemmas that we encounter at work, with topics ranging from time management, goal-setting, conflict to job dissatisfaction, unemployment, and even workplace trysts. The authors emphasize practical learning and coping, not esoteric insights or metaphy…
Author
Metcalf, Franz
Gallagher, BJ
Place of Publication
San Francisco, CA
Publisher
Berrett-Koehler
Publication Date
2012
Physical Description
Paperback: 176 p.
Subject
Leadership/Coaching
Abstract
"Being Buddah at Work" explores and answers 101 dilemmas that we encounter at work, with topics ranging from time management, goal-setting, conflict to job dissatisfaction, unemployment, and even workplace trysts. The authors emphasize practical learning and coping, not esoteric insights or metaphysics, applying concrete solutions from Buddhist teachings to real problems.
ISBN
9781609942922
Language
English
Material Type
Book
Call Number
REF AA 75 MET 2012

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Crucial Conversations: Tools for Talking When Stakes are High

https://cwslc.andornot.com/en/permalink/catalog123899
Rowland, Deborah. New York: McGraw Hill , 2012. 2nd.
Material Type
Book
Call Number
REF AA 84 PAT 2012
Availability
1 copy, 1 available
The book that revolutionized business communications has been updated for today?s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches read…
Author
Rowland, Deborah
Edition
2nd
Place of Publication
New York
Publisher
McGraw Hill
Publication Date
2012
Physical Description
Paperback, 243 pages
Subject
Leadership/Coach
Mindful Change
Workplace Learning
Abstract
The book that revolutionized business communications has been updated for today?s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
ISBN
978007-1771320
Language
English
Material Type
Book
Call Number
REF AA 84 PAT 2012

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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