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Best practices in change management: 822 participants share lessons and best practices in change management

https://cwslc.andornot.com/en/permalink/catalog112961
Loveland, Colorado: Prosci Inc , 2014. 2014 ed.
Material Type
Book
Call Number
REF AA 130 BES 2014
Availability
1 copy, 1 available
This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.
Edition
2014 ed.
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2014
Physical Description
Softcover: 258 p.
Subject
Change Management
Abstract
This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.
ISBN
9781930885646
Language
English
Material Type
Book
Call Number
REF AA 130 BES 2014

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The Chief Learning Officer

https://cwslc.andornot.com/en/permalink/catalog123900
Elkeles, Tamar, Phillips, Jack. London: Routledge , 2010.
Material Type
Book
Call Number
AA 85 ELK 2011
Availability
1 copy, 1 available
New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budget…
Author
Elkeles, Tamar
Phillips, Jack
Place of Publication
London
Publisher
Routledge
Publication Date
2010
Physical Description
Paperback 334pp
Subject
Learning
Development
Abstract
New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs provide their strategies on each of these issues.
This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided.
ISBN
9780-7506-79251
Material Type
Book
Call Number
AA 85 ELK 2011

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Creating a lean culture: Tools to sustain lean conversions

https://cwslc.andornot.com/en/permalink/catalog112917
Mann, David. New York, NY: Taylor & Francis Group , 2010. 2nd.
Material Type
Book
Call Number
REF AA 120 MAN 2010
Availability
4 copies, 4 available
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
Author
Mann, David
Edition
2nd
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2010
Physical Description
Softcover: 296 p.
Subject
Lean Leader Development
Abstract
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
ISBN
9781439811412
Language
English
Material Type
Book
Call Number
REF AA 120 MAN 2010

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Creating a lean culture: Tools to sustain lean conversions

https://cwslc.andornot.com/en/permalink/catalog120122
Mann, David. New York, NY: Taylor & Francis Group , 2015. 3rd ed.
Material Type
Book
Call Number
REF AA 120 MAN 2015
Availability
1 copy, 1 available
The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organization…
Author
Mann, David
Edition
3rd ed.
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2015
Physical Description
Softcover, 367 p., ill.
Subject
Lean Leader Development
Abstract
The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organizational chart involved and invested in the outcome. It teaches you how to successfully navigate the politics in cross-functional process improvement projects, and to engage executives in ways that are personally meaningful to them. If you are a leader at any level in an organization undergoing or considering a Lean transformation, this is where you should start and finish ? and start again.
ISBN
9781482243239
Language
English
Material Type
Book
Call Number
REF AA 120 MAN 2015

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Decolonizing trauma work: Indigenous stories and strategies

https://cwslc.andornot.com/en/permalink/catalog114281
Linklater, Renee. Halifax, NS: Fernwood Publishing , 2014.
Material Type
Book
Call Number
REF GN 400 LIN 2014
Availability
1 copy, 1 available
In Decolonizing Trauma Work, Renee Linklater explores healing and wellness in Indigenous communities on Turtle Island. Drawing on a decolonizing approach, which puts the soul wound of colonialism at the centre, Linklater engages ten Indigenous health care practitioners in a dialogue regarding Indig…
Author
Linklater, Renee
Place of Publication
Halifax, NS
Publisher
Fernwood Publishing
Publication Date
2014
Physical Description
Paperback, 175 p.
Subject
Aboriginal Health
Community Health Services
Leadership/Coaching
Abstract
In Decolonizing Trauma Work, Renee Linklater explores healing and wellness in Indigenous communities on Turtle Island. Drawing on a decolonizing approach, which puts the soul wound of colonialism at the centre, Linklater engages ten Indigenous health care practitioners in a dialogue regarding Indigenous notions of wellness and wholistic health, critiques of psychiatry and psychiatric diagnoses, and Indigenous approaches to helping people through trauma, depression and experiences of parallel and multiple realities. Through stories and strategies that are grounded in Indigenous worldviews and embedded with cultural knowledge, Linklater offers purposeful and practical methods to help individuals and communities that have experienced trauma. Decolonizing Trauma Work, one of the first books of its kind, is a resource for education and training programs, health care practitioners, healing centres, clinical services and policy initiatives."
ISBN
9781552666586
Language
English
Material Type
Book
Call Number
REF GN 400 LIN 2014

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EQ fitness handbook: You in relationship: 300 daily practices to build EQ fitness

https://cwslc.andornot.com/en/permalink/catalog113680
Johnson, Jan. Seattle, WA: Learning in Action Technologies , 2010. Rev.
Material Type
Book
Call Number
REF AA 75 JOH 2010
Availability
20 copies, 18 available
This handbook is written for individuals who are serious about their own development and want to make a targeted, focused effort to build the core dimensions of their Emotional Intelligence (EQ) and thereby enhance their capacity to enjoy a wide range of relationships. If offers a brief description…
Author
Johnson, Jan
Edition
Rev.
Place of Publication
Seattle, WA
Publisher
Learning in Action Technologies
Publication Date
2010
Physical Description
221 p.
Subject
Emotional Health
Personal Development
Abstract
This handbook is written for individuals who are serious about their own development and want to make a targeted, focused effort to build the core dimensions of their Emotional Intelligence (EQ) and thereby enhance their capacity to enjoy a wide range of relationships. If offers a brief description of each of the the three core capacities that characterize emotional intelligence - self-reflection, empathy, and self-regulation - and specific practices that can be incorporated into our daily lives to increase our emotional intelligence in different key dimensions.
ISBN
9780578045917
Language
English
Material Type
Book
Call Number
REF AA 75 JOH 2010

Copies

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From One to Many: Best Practices for Team and Group Coaching

https://cwslc.andornot.com/en/permalink/catalog125183
Britton, Jennifer J. Mississauga, Canada: Wiley Brand , 2013. 1st.
Material Type
Book
Call Number
REF AA 510 BRI 2013
Availability
2 copies, 2 available
Practical tips, tools, and insight on successful team and group coaching engagements; As professional development budgets at many organizations remain flat or even shrink due to financial pressures, coaches and human resources leaders are looking for new ways to do more with less funding. Team coac…
Author
Britton, Jennifer J
Edition
1st
Place of Publication
Mississauga, Canada
Publisher
Wiley Brand
Publication Date
2013
Physical Description
352 pp Hardcover
Subjects
Leadership
Coaching
Subject
Leadership/Coaching
Abstract
Practical tips, tools, and insight on successful team and group coaching engagements
As professional development budgets at many organizations remain flat or even shrink due to financial pressures, coaches and human resources leaders are looking for new ways to do more with less funding. Team coaching―which may span intact teams, project teams and virtual teams―and group coaching―spanning both organizational and public contexts―offer a solution to this developmental puzzle. Unfortunately, there are few practical resources available that address the best practices for team and group coaching. From One to Many fills that gap for coaches, leaders, and human resources professionals. The book explains how to integrate the practice into an organization and how to maximize it to full effect.
One of the only books on the market that explores in-depth the related topics of team and group coaching
Written by the founder of a performance improvement consultancy who is also a popular speaker on the subject
Features new content specifically for practitioners in coaching, human resources, performance improvement and related fields
ISBN
978-1118549278
Language
English
Material Type
Book
Call Number
REF AA 510 BRI 2013

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From surviving to thriving: Navigating the first year of professional nursing practice

https://cwslc.andornot.com/en/permalink/catalog112040
Duchscher, Judy E. Boychuck. Saskatoon, SK: Nursing The Future , 2012. 2nd ed.
Material Type
Book
Call Number
REF JC 500 BOY 2012
Availability
29 copies, 26 available
Based on research and experience, Dr. Duchscher describes the Stages of Transition theory and model of Transition Shock. She offers insights into what it is like to transition from being a student to being a professional practitioner in the nursing discipline. The theory contained within this book …
Author
Duchscher, Judy E. Boychuck
Edition
2nd ed.
Place of Publication
Saskatoon, SK
Publisher
Nursing The Future
Publication Date
2012
Physical Description
Softcover: 290 pp.
Subject
Leadership/Coaching
Nursing. Registered Nurse. RN
Abstract
Based on research and experience, Dr. Duchscher describes the Stages of Transition theory and model of Transition Shock. She offers insights into what it is like to transition from being a student to being a professional practitioner in the nursing discipline. The theory contained within this book illustrates the experience of thousands of newly graduated nurses, and reveals that experience through hundreds of poignant and sometimes humorous stories of new nurses themselves.
-
This book is helpful to new nurses; experienced nurses wanting to support and mentor new nurses; as well to educators and managers.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
March 24/14 - Item 012164 marked as missing
March 24/14 - Item 012175 marked as missing
March 24/14 - Item 012169 marked as missing
ISBN
978-0-9877783-1-4
Language
English
Material Type
Book
Call Number
REF JC 500 BOY 2012

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Womack, Jim. Cambridge, MA: Lean Enterprise Institute, Inc , 2011.
Material Type
Book
Call Number
REF AA 120 WOM 2011
Availability
5 copies, 5 available
In "Gemba Walks", Jim Womack shares his experiences of visiting companies and observing how people work together to create value. He offers insight on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for new way …
Author
Womack, Jim
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute, Inc
Publication Date
2011
Physical Description
Paperback: 348 p.
Subject
Lean Leader Development
Abstract
In "Gemba Walks", Jim Womack shares his experiences of visiting companies and observing how people work together to create value. He offers insight on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for new way of creating value.
ISBN
9781934109151
Language
English
Material Type
Book
Call Number
REF AA 120 WOM 2011

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Health care information systems: A practical approach for health care management

https://cwslc.andornot.com/en/permalink/catalog113337
Wager, Karen, Wickham Lee, Frances, Glaser, John P. San Francisco, CA: Jossey-Bass , 2013. 3rd ed.
Material Type
Book
Call Number
REF AA 150 WAG 2013
Availability
1 copy, 1 available
This text offers an understanding of health care information systems that helps readers work effectively with and support information systems design, as well as the development and implementation. It covers current and developing information systems of interest to managers in health services organi…
Author
Wager, Karen
Wickham Lee, Frances
Glaser, John P.
Edition
3rd ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2013
Subject
Computerized Information Systems
Abstract
This text offers an understanding of health care information systems that helps readers work effectively with and support information systems design, as well as the development and implementation. It covers current and developing information systems of interest to managers in health services organizations; health care information systems architecture; security and privacy issues; uses of health care information for clinical and strategic analysis and decision support; techniques for developing and evaluating an information system request for proposal; and information on the future.
ISBN
9781118173534
Language
English
Material Type
Book
Call Number
REF AA 150 WAG 2013

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Innovation to implementation: A practical guide to knowledge translation in health care

https://cwslc.andornot.com/en/permalink/catalog112435
Bilsker, Dan, Petermann, Lisa, Elliot M. Goldner. Calgary, Alberta: Mental Health Commission of Canada , 2012.
Material Type
Book
Online
The I2I is a how-to guide for driving change using KT activities. It is built around the concept of innovation: products, actions, services or relationships that have the potential to enhance health outcomes. The guide illustrates how to move from innovation to implementation in a thoughtful manner…
Website Notes
Click on the link to view/print.
Author
Bilsker, Dan
Petermann, Lisa
Elliot M. Goldner
Place of Publication
Calgary, Alberta
Publisher
Mental Health Commission of Canada
Publication Date
2012
Physical Description
PDF file: 30 pages
Subject
Perspectives in Health Care
Abstract
The I2I is a how-to guide for driving change using KT activities. It is built around the concept of innovation: products, actions, services or relationships that have the potential to enhance health outcomes. The guide illustrates how to move from innovation to implementation in a thoughtful manner to achieve the desired outcomes of a project or initiative. The I2I is not meant to replace KT frameworks such as the PARiHS framework, the Knowledge Exchange Model or the Knowledge-to-Action process, but rather to facilitate an increase in their application through the development of a practical, action-oriented guide. The I2I is a practical, step-by-step guide to achieving successful KT. It highlights the importance of bringing a wide range of participants to the table, respecting both diversity and uniqueness, where knowledge is jointly identified, created or applied. It also stresses the importance of incorporating various knowledge perspectives.
Language
English
Material Type
Book
Online
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Innovative Performance Support: Strategies and Practices for Learning in the Workflow

https://cwslc.andornot.com/en/permalink/catalog121468
Gottfredson, Conrad, Mosher, Bob. [United States]: McGraw Hill , 2011.
Call Number
REF KT 100 GOT 2011
Availability
2 copies, 2 available
Offers you a concise and comprehensive overview of performance support (PS) practices - ongoing, job specific resources, that ensure employees perform effectively on the job.
Author
Gottfredson, Conrad
Mosher, Bob
Place of Publication
[United States]
Publisher
McGraw Hill
Publication Date
2011
Physical Description
255 pp
Subject
Learning
Abstract
Offers you a concise and comprehensive overview of performance support (PS) practices - ongoing, job specific resources, that ensure employees perform effectively on the job.
ISBN
9780071703116
Language
English
Call Number
REF KT 100 GOT 2011

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Insulin adjustment for pregnancy: Self-directed learning module

https://cwslc.andornot.com/en/permalink/catalog108807
Kozak, Sharon, Learning & Development, Children's & Women's Health Centre of BC. [Vancouver, BC?]: Children's & Women's Health Centre of BC , 2010.
Material Type
Book
Call Number
REF GH 100 KOZ 2010
Availability
1 copy, 1 available
Written by a Prenatal Clinical Ecucator, this module assists registered nurses working in the Diabetes in Pregnancy Clinic to acquire the necessary knowledge in order to perform insulin adjustment in pregnancy. This is intended as an introduction, and must be complemented by supervised clinical exp…
Author
Kozak, Sharon
Learning & Development, Children's & Women's Health Centre of BC
Place of Publication
[Vancouver, BC?]
Publisher
Children's & Women's Health Centre of BC
Publication Date
2010
Physical Description
Spiral bound paperback: 88 pages
Subject
Pregnancy/Childbirth. Obstetrics
Insulin
Diabetes Mellitus
Diabetes
Nursing
Abstract
Written by a Prenatal Clinical Ecucator, this module assists registered nurses working in the Diabetes in Pregnancy Clinic to acquire the necessary knowledge in order to perform insulin adjustment in pregnancy. This is intended as an introduction, and must be complemented by supervised clinical experience, as per hospital policy.
Language
English
Material Type
Book
Call Number
REF GH 100 KOZ 2010

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Knowledge Translation in Health Care: Moving from Evidence to Practice

https://cwslc.andornot.com/en/permalink/catalog121469
[United Kingdom]: Wiley Blackwell , 2013. 2nd Ed.
Call Number
REF KT 100 STR 2013
Availability
2 copies, 2 available
Knowledge Translation in Health Care is a practical introduction to knowledge translation for everyone working and learning within health policy and funding agencies, and as researchers, clinicians and trainees. Using everyday examples, it explains how to use research findings to improve health car…
Editor
Straus, Sharon E
Tetroe, Jacqueline
Graham, Ian D
Edition
2nd Ed
Place of Publication
[United Kingdom]
Publisher
Wiley Blackwell
Publication Date
2013
Subjects
Knowledge
Health
Practice Guideline
Abstract
Knowledge Translation in Health Care is a practical introduction to knowledge translation for everyone working and learning within health policy and funding agencies, and as researchers, clinicians and trainees. Using everyday examples, it explains how to use research findings to improve health care in real life.
This new second edition defines the principles and practice of knowledge translation and outlines strategies for successful knowledge translation in practice and policy making. It includes relevant real world examples and cases of knowledge translation in action that are accessible and relevant for all stakeholders including clinicians, health policy makers, administrators, managers, researchers, clinicians and trainees.
From an international expert editor and contributor team, and fully revised to reflect current practice and latest developments within the field, Knowledge Translation in Health Care is the practical guide for all health policy makers and researchers, clinicians, trainee clinicians, medical students and other healthcare professionals seeking to improve healthcare practice.
ISBN
9781118413548
Language
English
Call Number
REF KT 100 STR 2013

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Leading the lean healthcare journey: Driving culture change to increase value

https://cwslc.andornot.com/en/permalink/catalog112907
Wellman, Joan, Hagan, Patrick, Jeffries, Howard. New York, NY: Taylor & Francis Group , 2011.
Material Type
Book
Call Number
REF AA 120 WEL 2011
Availability
27 copies, 26 available
This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
Author
Wellman, Joan
Hagan, Patrick
Jeffries, Howard
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2011
Physical Description
Paperback: 279 p.
Subject
Lean Leader Development
Abstract
This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
ISBN
9781439828656
Language
English
Material Type
Book
Call Number
REF AA 120 WEL 2011

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The lean turnaround: How business leaders use lean principles to create value and transform their company

https://cwslc.andornot.com/en/permalink/catalog120120
Byrne, Art. New York, NY: McGraw-Hill Companies, Inc. , 2013. 1st ed.
Material Type
Book
Call Number
AA 120 BYR 2013
Availability
1 copy, 1 available
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present p…
Author
Byrne, Art
Edition
1st ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Publication Date
2013
Physical Description
Hardcover, 201 p., no ill.
Subject
Leadership/Coaching
Lean Leader Development
Abstract
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present position at a private equity firm.
Whatever type of company you run, Lean can be used to improve virtually every aspect of operations, from training and leading employees to accounting and payroll issues. The Lean Turnaround explains all the ins and outs of applying Lean strategy to:
Eliminate waste in every value-added operation
Deliver consistent value to customers
Stimulate growth and add jobs
Increase wealth for all your stakeholders
Build a company culture of continuous improvement (kaizen)
Instead of attempting to get customers to conform to your way of doing things--which is, sadly, what most managers are taught to do--you need to configure your company to be responsive to the customers. This is at the core of Byrne's method--and it always works.
ISBN
9780071800679
Language
English
Material Type
Book
Call Number
AA 120 BYR 2013

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Learning everywhere: How mobile content strategies are transforming training

https://cwslc.andornot.com/en/permalink/catalog112731
Udell, Chad. Nashville, TN: Rockbench Publishing , 2012.
Material Type
Book
Call Number
REF AA 320 UDE 2012
Availability
1 copy, 1 available
This text demystifies the many choices involved in developing mobile learning content, and provides real-world experience on how to get down to the business of creating mobile learning. The author's goal is to explain mobile design and development to learning professionals in the context of creatin…
Author
Udell, Chad
Place of Publication
Nashville, TN
Publisher
Rockbench Publishing
Publication Date
2012
Physical Description
Hardcover, 287 pages
Subject
Learning
Abstract
This text demystifies the many choices involved in developing mobile learning content, and provides real-world experience on how to get down to the business of creating mobile learning. The author's goal is to explain mobile design and development to learning professionals in the context of creating best of breed mobile experiences, while leveraging superior user interface design and development techniques. A framework of four content types gives instructional designers, learning developers, and managers a solid grounding in the exciting possibilities for learning using mobile phones, tablets and other devices.
ISBN
978-1-60544-017-0
Language
English
Material Type
Book
Call Number
REF AA 320 UDE 2012

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Leaving ADDIE for SAM: An agile model for developing the best learning experiences

https://cwslc.andornot.com/en/permalink/catalog112732
Allen, Michael, Sites, Richard. Alexandria, VA: ASTD Press , 2012.
Material Type
Book
Call Number
REF AA 320 ALL 2013
Availability
1 copy, 1 available
The ADDIE process is past its prime.; It was developed long before Agile and other iterative processes that have introduced greater efficiencies in design and development, fostered more creativity, and addressed effective stakeholder involvement. Leaving ADDIE for SAM introduces two new concepts - …
Author
Allen, Michael
Sites, Richard
Place of Publication
Alexandria, VA
Publisher
ASTD Press
Publication Date
2012
Physical Description
Paperback, 202 pages
Subject
Learning
Abstract
The ADDIE process is past its prime.
It was developed long before Agile and other iterative processes that have introduced greater efficiencies in design and development, fostered more creativity, and addressed effective stakeholder involvement. Leaving ADDIE for SAM introduces two new concepts - SAM, the Successive Approximation Model, and the Savvy Start. Together, they incorporate contemporary design and development processes that reduce the complexity of instructional design and development, yielding more energetic and effective learning experiences.
ISBN
978-1-56286-711-9
Language
English
Material Type
Book
Call Number
REF AA 320 ALL 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Measuring ROI in Healthcare:: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs

https://cwslc.andornot.com/en/permalink/catalog125204
Nussbaumer-Knaflic, Cole. New York, NY: McGraw Hill , 2019. 1st.
Material Type
Book
Call Number
REF AA 120 BUZ 2013
Availability
1 copy, 1 available
Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.; Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the na…
Author
Nussbaumer-Knaflic, Cole
Edition
1st
Place of Publication
New York, NY
Publisher
McGraw Hill
Publication Date
2019
Physical Description
368 pp Hardcover
Subjects
Data practice
Storyteller
Subject
Lean Leader Development
Abstract
Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.
Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the nation itself--has been waiting for.
In this groundbreaking book that is sure to heavily impact the healthcare industry, four ROI experts show you how to measure what was previously unmeasurable and place accurate dollar signs on what was formerly impossible to value.
Whatever healthcare improvement projects you plan to introduce--from systemwide medical procedures, technology implementations, and systems integration to nurse retention, risk management, and leadership development-- Measuring ROI in Healthcare provides the tools you need to prove the worth of your project to decision makers.
ISBN
978-11978-0071812719
Language
English
Material Type
Book
Call Number
REF AA 120 BUZ 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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My Grandmother's Hands: Racialized Trauma and the Pathway to Mending Our Hearts and Bodies

https://cwslc.andornot.com/en/permalink/catalog124054
Menakem, Resmaa. Las Vegas: Central Recovery Press , 2017.
Material Type
Book
Call Number
REF NR 100 MEN 2017
Availability
1 copy, 1 available
In this groundbreaking book, therapist Resmaa Menakem examines the damage caused by racism in America from the perspective of trauma and body-centered psychology.; The body is where our instincts reside and where we fight, flee, or freeze, and it endures the trauma inflicted by the ills that plague…
Author
Menakem, Resmaa
Place of Publication
Las Vegas
Publisher
Central Recovery Press
Publication Date
2017
Physical Description
310pp
Subjects
Anti-Racism
Diversity
Abstract
In this groundbreaking book, therapist Resmaa Menakem examines the damage caused by racism in America from the perspective of trauma and body-centered psychology.
The body is where our instincts reside and where we fight, flee, or freeze, and it endures the trauma inflicted by the ills that plague society. Menakem argues this destruction will continue until Americans learn to heal the generational anguish of white supremacy, which is deeply embedded in all our bodies. Our collective agony doesn't just affect African Americans. White Americans suffer their own secondary trauma as well. So do blue Americans?our police.
My Grandmother's Hands is a call to action for all of us to recognize that racism is not only about the head, but about the body, and introduces an alternative view of what we can do to grow beyond our entrenched racialized divide.
Paves the way for a new, body-centered understanding of white supremacy?how it is literally in our blood and our nervous system.
Offers a step-by-step healing process based on the latest neuroscience and somatic healing methods, in addition to incisive social commentary.
ISBN
9781-942094-470
Language
English
Material Type
Book
Call Number
REF NR 100 MEN 2017

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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