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21 Things You May Not Know About the Indian Act: Helping Canadians Make Reconciliation with Indigenous Peoples a Reality

https://cwslc.andornot.com/en/permalink/catalog125175
Joseph, Bob. New York, USA: Seal Press , 2019.
Material Type
Book
Call Number
REF NR 100 JOS 2018
Availability
1 copy, 1 available
Based on a viral article, 21 Things You May Not Know About the Indian Act is the essential guide to understanding the legal document and its repercussion on generations of Indigenous Peoples, written by a leading cultural sensitivity trainer.; Since its creation in 1876, the Indian Act has shaped, …
Author
Joseph, Bob
Place of Publication
New York, USA
Publisher
Seal Press
Publication Date
2019
Physical Description
160pp
Subjects
Anti-Racism
Diversity
Indigenous
Reconciliation
Abstract
Based on a viral article, 21 Things You May Not Know About the Indian Act is the essential guide to understanding the legal document and its repercussion on generations of Indigenous Peoples, written by a leading cultural sensitivity trainer.
Since its creation in 1876, the Indian Act has shaped, controlled, and constrained the lives and opportunities of Indigenous Peoples, and is at the root of many enduring stereotypes. Bob Joseph's book comes at a key time in the reconciliation process, when awareness from both Indigenous and non-Indigenous communities is at a crescendo. Joseph explains how Indigenous Peoples can step out from under the Indian Act and return to self-government, self-determination, and self-reliance - and why doing so would result in a better country for every Canadian. He dissects the complex issues around truth and reconciliation, and clearly demonstrates why learning about the Indian Act's cruel, enduring legacy is essential for the country to move toward true reconciliation.
ISBN
978-0995266520
Language
English
Material Type
Book
Call Number
REF NR 100 JOS 2018

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ALARM Course Manual: Advances in Labour and Risk Management

https://cwslc.andornot.com/en/permalink/catalog113381
The Society of Obstetricians and Gynaecologists of Canada. [Canada]: SOGC , 2013. 19th Edition - 2012-2013.
Material Type
Book
Call Number
REF GH 350 SOG 2012/13
Availability
1 copy, 1 available
This course arose out of our work in the care of women in labour, their babies, and their families. Our single overriding objective is to improve the outcome and the process of intrapartum care. One way to achieve that objectie is through our continuing education. The ALARM course is one means …
Author
The Society of Obstetricians and Gynaecologists of Canada
Edition
19th Edition - 2012-2013
Place of Publication
[Canada]
Publisher
SOGC
Publication Date
2013
Physical Description
Spiral bound
Subject
Pregnancy/Childbirth. Obstetrics
Childbirth Complications
Abstract
This course arose out of our work in the care of women in labour, their babies, and their families. Our single overriding objective is to improve the outcome and the process of intrapartum care. One way to achieve that objectie is through our continuing education. The ALARM course is one means of that education. The course is maintained and taught by family physicians, nurses and midwives and obstetricians. It has had the administrative support and backing of the Society of Obstetricians and Gynaecologists of Canada. It is based on the best current evidence we have about what works to improve care, and incorporates Canadian practice guidelines.
ISBN
978-1-897116-51-7
Language
English
Material Type
Book
Call Number
REF GH 350 SOG 2012/13

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Becoming a conflict competent leader : How you and your organization can manage conflict effectively

https://cwslc.andornot.com/en/permalink/catalog113522
Runde, Craig E., Flanagan, Tim A. , 2013. 2nd ed.
Material Type
Book
Call Number
REF AA 75 RUN 2013
Availability
5 copies, 3 available
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies.
Author
Runde, Craig E.
Flanagan, Tim A.
Edition
2nd ed.
Publication Date
2013
Physical Description
xi, 301 pages : illustrations ; 24 cm
Subject
Leadership/Coaching
Conflict Resolution
Abstract
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies.
ISBN
9781118370421
Language
English
Material Type
Book
Call Number
REF AA 75 RUN 2013

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Copy 4 BC Children's and Women's Study and Learning Commons REF On Loan, due Tuesday, March 13, 2018
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The Behaviour Change Wheel: A Guide to Designing Interventions

https://cwslc.andornot.com/en/permalink/catalog123831
Michie, Susan, Atkins, Lou, West, Robert. [United Kingdom]: Wiley Blackwell , 2014.
Material Type
Book
Call Number
REF KT 200 MIC 2014
Availability
2 copies, 2 available
This is a practical guide to designing and evaluating behaviour change interventions and policies. It is based on the Behaviour Change Wheel, a synthesis of 19 behaviour change frameworks that draw on a wide range of disciplines and approaches.; The guide is for policy makers, practitioners, interv…
Author
Michie, Susan
Atkins, Lou
West, Robert
Editor
Graham, Ian D
Place of Publication
[United Kingdom]
Publisher
Wiley Blackwell
Publication Date
2014
Physical Description
329 pages
Subjects
Knowledge
Designing Intervetions
Practice Guideline
Abstract
This is a practical guide to designing and evaluating behaviour change interventions and policies. It is based on the Behaviour Change Wheel, a synthesis of 19 behaviour change frameworks that draw on a wide range of disciplines and approaches.
The guide is for policy makers, practitioners, intervention designers and researchers and introduces a systematic, theory-based method, key concepts and practical tasks.
ISBN
9781-912141-005
Language
English
Material Type
Book
Call Number
REF KT 200 MIC 2014

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Being buddha at work: 108 ancient truths on change, stress, money & success

https://cwslc.andornot.com/en/permalink/catalog112929
Metcalf, Franz, Gallagher, BJ. San Francisco, CA: Berrett-Koehler , 2012.
Material Type
Book
Call Number
REF AA 75 MET 2012
Availability
2 copies, 2 available
"Being Buddah at Work" explores and answers 101 dilemmas that we encounter at work, with topics ranging from time management, goal-setting, conflict to job dissatisfaction, unemployment, and even workplace trysts. The authors emphasize practical learning and coping, not esoteric insights or metaphy…
Author
Metcalf, Franz
Gallagher, BJ
Place of Publication
San Francisco, CA
Publisher
Berrett-Koehler
Publication Date
2012
Physical Description
Paperback: 176 p.
Subject
Leadership/Coaching
Abstract
"Being Buddah at Work" explores and answers 101 dilemmas that we encounter at work, with topics ranging from time management, goal-setting, conflict to job dissatisfaction, unemployment, and even workplace trysts. The authors emphasize practical learning and coping, not esoteric insights or metaphysics, applying concrete solutions from Buddhist teachings to real problems.
ISBN
9781609942922
Language
English
Material Type
Book
Call Number
REF AA 75 MET 2012

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Best practices in change management: 822 participants share lessons and best practices in change management

https://cwslc.andornot.com/en/permalink/catalog112961
Loveland, Colorado: Prosci Inc , 2014. 2014 ed.
Material Type
Book
Call Number
REF AA 130 BES 2014
Availability
1 copy, 1 available
This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.
Edition
2014 ed.
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2014
Physical Description
Softcover: 258 p.
Subject
Change Management
Abstract
This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.
ISBN
9781930885646
Language
English
Material Type
Book
Call Number
REF AA 130 BES 2014

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Change your questions change your life: 10 powerful tools for life and work

https://cwslc.andornot.com/en/permalink/catalog123809
Adams, Marilee. San Francisco: CA: Berrett-Koehler Publishers, Inc. , 2015. 3rd Edition.
Material Type
Book
Call Number
REF AA 75 ADA 2015
Availability
1 copy, 0 available
Questions are at the core of how we listen, behave, think, and relate--as individuals and organizations. Virtually everything we think and do is generated by questions. Questions push us into new territories. The future begins with our thinking, represented by the questions we ask ourselves. This b…
Author
Adams, Marilee
Edition
3rd Edition
Place of Publication
San Francisco: CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2015
Physical Description
Paperback: 233 pages
Subject
Leadership/Coaching
Abstract
Questions are at the core of how we listen, behave, think, and relate--as individuals and organizations. Virtually everything we think and do is generated by questions. Questions push us into new territories. The future begins with our thinking, represented by the questions we ask ourselves. This book shows readers how to consistently choose the questions that can lead them to success, both personally and professionally. This technique, called "QuestionsThinking, stimulates innovation, accelerate productivity, and create more rewarding relationships.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
ISBN
9781-62656 6330
Language
English
Material Type
Book
Call Number
REF AA 75 ADA 2015

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF On Loan, due Wednesday, June 12, 2024
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Crisis Management in Acute Care Settings: Human Factors, Team Psychology, and Patient Safety in a High Stakes Environment

https://cwslc.andornot.com/en/permalink/catalog114233
St. Pierre, Michael, Buerschaper, Cornelius, Simon, Robert. Berlin, Germany: Springer-Verlag , 2011. 2nd Ed.
Material Type
Book
Call Number
REF EB 800 STP 2011
Availability
1 copy, 1 available
Critical situations in acute and emergency care are one of the great clinical challenges because of the uncertainty, high stakes, time pressure, and stress that are involved. This book provides a comprehensive outline of all the human factors issues relevant to patient safety during acute care. Fol…
Author
St. Pierre, Michael
Buerschaper, Cornelius
Simon, Robert
Edition
2nd Ed.
Place of Publication
Berlin, Germany
Publisher
Springer-Verlag
Publication Date
2011
Physical Description
Hardcover: 346 pages
Subject
Emergency Care Services. Emergency Room. ER
Emergency Medicine
Safety
Abstract
Critical situations in acute and emergency care are one of the great clinical challenges because of the uncertainty, high stakes, time pressure, and stress that are involved. This book provides a comprehensive outline of all the human factors issues relevant to patient safety during acute care. Following an initial section discussing the basic principles of human behavior and decision making, the various influences on safe patient care are discussed in depth. These are divided into three interacting groups: individual factors, team factors, and organizational factors. Relevant psychological theories are carefully examined, and case studies and descriptions of proven strategies help to ground these theories in daily practice. This newly revised edition will help both physicians and non-physicians to better understand the principles of human behavior and decision making in critical situations and thus to provide safer treatment.
ISBN
9783642196997
Language
English
Material Type
Book
Call Number
REF EB 800 STP 2011

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Crucial Conversations: Tools for Talking When Stakes are High

https://cwslc.andornot.com/en/permalink/catalog123899
Rowland, Deborah. New York: McGraw Hill , 2012. 2nd.
Material Type
Book
Call Number
REF AA 84 PAT 2012
Availability
1 copy, 1 available
The book that revolutionized business communications has been updated for today?s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches read…
Author
Rowland, Deborah
Edition
2nd
Place of Publication
New York
Publisher
McGraw Hill
Publication Date
2012
Physical Description
Paperback, 243 pages
Subject
Leadership/Coach
Mindful Change
Workplace Learning
Abstract
The book that revolutionized business communications has been updated for today?s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
ISBN
978007-1771320
Language
English
Material Type
Book
Call Number
REF AA 84 PAT 2012

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Determinants of Indigenous Peoples' Health: Beyond the Social

https://cwslc.andornot.com/en/permalink/catalog123858
Toronto: Canadian Scholars , 2018. 2nd.
Material Type
Book
Call Number
ET 100 GRE 2018
Availability
1 copy, 1 available
Now in its second edition, this collection explores how multiple health determinants, such as colonialism, gender, culture, early childhood development, the environment, geography, HIV/AIDS, medicine, and policy, impact the health status of Indigenous peoples in Canada. Grounded in expert voices of…
Editor
Greenwood, Margo
de Leeuw, Sarah
Lindsay, Nicole Marie
Edition
2nd
Place of Publication
Toronto
Publisher
Canadian Scholars
Publication Date
2018
Physical Description
Paperback 364pp
Subject
Diversity
Health
Ethics
health inequities
Indigenous
Abstract
Now in its second edition, this collection explores how multiple health determinants, such as colonialism, gender, culture, early childhood development, the environment, geography, HIV/AIDS, medicine, and policy, impact the health status of Indigenous peoples in Canada. Grounded in expert voices of First Nations, Inuit, and Métis writers from coast to coast, this updated edition includes a chapter on environment and land defense; a foreword written by Dr. Evan Adams, Chief Medical Officer of the First Nations Health Authority; chapters by Liz Howard and Helen Knott, Indigenous poets; and an updated arrangement that reflects the significant social and political events that dominated headlines over the last two years, such as the protests at Standing Rock, North Dakota, the US national election of 2016, the Indigenous youth suicide epidemic, and the enquiry into murdered and missing Indigenous women and girls in Canada. This revolutionary book is appropriate for undergraduate and graduate students enrolled in courses on health, public and population health, community health sciences, medicine, nursing, and social work.
ISBN
9781-77338-0377
Material Type
Book
Call Number
ET 100 GRE 2018

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Determinants of indigenous peoples' health in Canada : Beyond the social

https://cwslc.andornot.com/en/permalink/catalog114275
[Toronto, ON]: Canadian Scholars Press , 2015.
Material Type
Book
Call Number
REF GN 400 GRE 2015
Availability
1 copy, 1 available
The health disparities affecting Indigenous peoples in Canada might well be understood as a national epidemic. Although progress has been made in the last decade towards both understanding and ameliorating Indigenous health inequalities, very little research or writing has expanded a social determi…
Editor
Greenwood, Margo
de Leeuw, Sarah
Lindsay, Nicole Marie
Reading, Charlotte
Place of Publication
[Toronto, ON]
Publisher
Canadian Scholars Press
Publication Date
2015
Physical Description
Paperback, 279 p.
Subject
Aboriginal Health
Community Health Services
Leadership/Coaching
Abstract
The health disparities affecting Indigenous peoples in Canada might well be understood as a national epidemic. Although progress has been made in the last decade towards both understanding and ameliorating Indigenous health inequalities, very little research or writing has expanded a social determinants of health framework to account for the unique histories and present realities of Indigenous peoples in this country. This timely edited collection addresses this significant knowledge gap, exploring the ways that multiple health determinants beyond the social―from colonialism to geography, from economy to biology―converge to impact the health status of Indigenous peoples in Canada.
This unique collection, comprised largely of contributions by Indigenous authors, offers the voices and expertise of First Nations, Inuit, and Metis writers from across Canada. The multitude of health determinants of Indigenous peoples are considered in a selection of chapters that range from scholarly papers by research experts in the field, to reflective essays by Indigenous leaders. Appropriate throughout a range of disciplines, including Health Studies, Indigenous Studies, Public and Population Health, Community Health Sciences, Medicine, Nursing, and Social Work, this engaging text broadens the social determinants of health framework to better understand health inequality. Most importantly, it does so by placing front and center the voices and experiences of Indigenous peoples.
ISBN
9781551307329
Language
English
Material Type
Book
Call Number
REF GN 400 GRE 2015

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copy 1 BC Children's and Women's Study and Learning Commons Available
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Employee's survival guide to change: The complete guide to surviving and thriving during organizational change

https://cwslc.andornot.com/en/permalink/catalog112959
Hiatt, Jeffrey M. Loveland, Colorado: Prosci Inc , 2013. 3rd ed.
Material Type
Book
Call Number
REF AA 130 HIA 2013
Availability
1 copy, 1 available
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's chan…
Author
Hiatt, Jeffrey M.
Edition
3rd ed.
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2013
Physical Description
Softcover: 84 p.
Subject
Change Management
Abstract
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's changing workplace.
ISBN
9781930885622
Language
English
Material Type
Book
Call Number
REF AA 130 HIA 2013

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Getting things done: The art of stress-free productivity

https://cwslc.andornot.com/en/permalink/catalog113685
Allen, David. [Toronto, ON]: Penguin Group , 2015. Rev. ed.
Material Type
Book
Call Number
REF AA 74 ALL 2015
Availability
10 copies, 7 available
Completely updated and revised. Are emails keeping you in the office late at night? Is your desk overflowing with things to read and process? Are you overwhelmed by loose ends and unfinished projects? Do you despair of finding time to concentrate on the bigger picture? This book offers powerful, pr…
Author
Allen, David
Edition
Rev. ed.
Place of Publication
[Toronto, ON]
Publisher
Penguin Group
Publication Date
2015
Physical Description
Softcover: 317 p.
Subject
Time Management
Abstract
Completely updated and revised. Are emails keeping you in the office late at night? Is your desk overflowing with things to read and process? Are you overwhelmed by loose ends and unfinished projects? Do you despair of finding time to concentrate on the bigger picture? This book offers powerful, practical strategies for vastly increasing your organisation, efficiency and creativity - in work and life. Personal productivity expert David Allen shows how to cut through the clutter in your mind, on your desk and on your PC to get a lot more done with a lot less effort. * Empty your 'to do' list out of your head and into a fail-safe system * Feel fine about what you're not doing * Master the essential two-minute rule This book will transform the way you work - and the way you experience work.
ISBN
9780349408941
Language
English
Material Type
Book
Call Number
REF AA 74 ALL 2015

Copies

Copy 5 BC Children's and Women's Study and Learning Commons On Loan, due Wednesday, October 4, 2023
Copy 9 BC Children's and Women's Study and Learning Commons On Loan, due Wednesday, May 25, 2022
Copy 10 BC Children's and Women's Study and Learning Commons On Loan, due Wednesday, May 3, 2017
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Give me a break: The art of making time work for you

https://cwslc.andornot.com/en/permalink/catalog112777
Culver, Hugh. Kaire Publishing , 2011.
Material Type
Book
Call Number
REF AA 74 CUL 2011
Availability
22 copies, 20 available
The always-on, striving for more, multitasking, 24/7 world we live in is having its toll. We are getting busier, but not happier. While the "time management" movement created more list-makers, it failed to address the heart of why "To-Do's" tended to trump time for family, and time to think, reflec…
Author
Culver, Hugh
Publisher
Kaire Publishing
Publication Date
2011
Physical Description
Paperback: 242 pages
Subject
Time Management
Leadership/Coaching
Abstract
The always-on, striving for more, multitasking, 24/7 world we live in is having its toll. We are getting busier, but not happier. While the "time management" movement created more list-makers, it failed to address the heart of why "To-Do's" tended to trump time for family, and time to think, reflect, and plan was replaced by a bulging email Inbox.The author presents a model for getting to the heart of why we never seem to have enough time and how to create the time we actually need. A past workaholic, successful business owner, and consultant to large corporations, Culver knows a lot about being busy and what defines success. His solution is to first redefine the beliefs that drive the behavior and from there reset priorities, create better systems, practice better habits, and finally, invest in reflection, review, and renewal.
ISBN
9780986765605
Language
English
Material Type
Book
Call Number
REF AA 74 CUL 2011

Copies

Copy 2 BC Children's and Women's Study and Learning Commons On Loan, due Tuesday, March 13, 2018
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A guide to the project management body of knowledge: PMBOK (R) Guide

https://cwslc.andornot.com/en/permalink/catalog113878
Project Management Institute. Newtown Square, PA: Project Management Institute , 2013. 5th ed.
Material Type
Book
Call Number
REF AA 74 PMI 2013
Availability
1 copy, 1 available
The PMBOK Guide - Fifth edition reflects the collaboration and knowledge of working project managers and provides the fundamentals of project management as they apply to a wide range of projects. This internationally recognized standard gives project managers the essential tools to practice project…
Corporate Author
Project Management Institute
Edition
5th ed.
Place of Publication
Newtown Square, PA
Publisher
Project Management Institute
Publication Date
2013
Physical Description
Softcover, 589 p.
Subject
Administration
Abstract
The PMBOK Guide - Fifth edition reflects the collaboration and knowledge of working project managers and provides the fundamentals of project management as they apply to a wide range of projects. This internationally recognized standard gives project managers the essential tools to practice project management and deliver organizational results.
ISBN
9781935589679
Language
English
Material Type
Book
Call Number
REF AA 74 PMI 2013

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The handbook of quality and service improvement tools

https://cwslc.andornot.com/en/permalink/catalog113145
NHS Institute for Innovation and Improvement. Coventry, England: NHS Institute for Innovation and Improvement , 2010.
Material Type
Book
Call Number
REF JB 100 NHS 2010
Availability
3 copies, 3 available
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
Corporate Author
NHS Institute for Innovation and Improvement
Place of Publication
Coventry, England
Publisher
NHS Institute for Innovation and Improvement
Publication Date
2010
Physical Description
Softcover: 318 p.
Subject
Health Care Delivery Systems
Change Management
Abstract
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
ISBN
9781907045813
Language
English
Material Type
Book
Call Number
REF JB 100 NHS 2010

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Health care information systems: A practical approach for health care management

https://cwslc.andornot.com/en/permalink/catalog113337
Wager, Karen, Wickham Lee, Frances, Glaser, John P. San Francisco, CA: Jossey-Bass , 2013. 3rd ed.
Material Type
Book
Call Number
REF AA 150 WAG 2013
Availability
1 copy, 1 available
This text offers an understanding of health care information systems that helps readers work effectively with and support information systems design, as well as the development and implementation. It covers current and developing information systems of interest to managers in health services organi…
Author
Wager, Karen
Wickham Lee, Frances
Glaser, John P.
Edition
3rd ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2013
Subject
Computerized Information Systems
Abstract
This text offers an understanding of health care information systems that helps readers work effectively with and support information systems design, as well as the development and implementation. It covers current and developing information systems of interest to managers in health services organizations; health care information systems architecture; security and privacy issues; uses of health care information for clinical and strategic analysis and decision support; techniques for developing and evaluating an information system request for proposal; and information on the future.
ISBN
9781118173534
Language
English
Material Type
Book
Call Number
REF AA 150 WAG 2013

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Journey to healing: Aboriginal people with addiction and mental health issues: What health, social service and justice workers need to know

https://cwslc.andornot.com/en/permalink/catalog114319
Menzies, Peter (ed.), Lavallee, Lynn F. (ed.). [Canada]: Centre for Addiction and Mental Health (CAMH) , 2014.
Material Type
Book
Call Number
REF GN 400 MEN 2014
Availability
1 copy, 1 available
Helping to promote healing in Aboriginal people with addiction and mental health issues requires specialized knowledge and unique skills. Health, social service and justice workers must first have a grasp of history and the emotional legacy that today's generation of Aboriginal people carry. They m…
Author
Menzies, Peter (ed.)
Lavallee, Lynn F. (ed.)
Place of Publication
[Canada]
Publisher
Centre for Addiction and Mental Health (CAMH)
Publication Date
2014
Physical Description
Paperback, 459 p.
Subject
Aboriginal Health
Leadership/Coaching
Mental Health
Abstract
Helping to promote healing in Aboriginal people with addiction and mental health issues requires specialized knowledge and unique skills. Health, social service and justice workers must first have a grasp of history and the emotional legacy that today's generation of Aboriginal people carry. They must also be prepared to blend Aboriginal and Western approaches to match their clients' unique world views. Journey to Healing is a comprehensive and practical evidence-based resource. It was written to help prepare students and professionals to provide counselling and social services to Aboriginal people with mental health and addiction issues in urban, rural and isolated settings. The scope of the book is broad; each chapter focuses on a specific topic. Many of the authors are Aboriginal and all are respected experts in their fields. Each author shares his or her scholarly learning, insight, wisdom and experience of addressing addiction and mental health issues in Aboriginal populations. The guide is intended to serve as a course text for health, social service and justice programs in universities and community colleges. It will also be of interest to social workers, addiction and mental health service providers, and prison, probation, parole and police officers working with Aboriginal communities.
ISBN
9781771141598
Language
English
Material Type
Book
Call Number
REF GN 400 MEN 2014

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Leading the lean healthcare journey: Driving culture change to increase value

https://cwslc.andornot.com/en/permalink/catalog112907
Wellman, Joan, Hagan, Patrick, Jeffries, Howard. New York, NY: Taylor & Francis Group , 2011.
Material Type
Book
Call Number
REF AA 120 WEL 2011
Availability
27 copies, 26 available
This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
Author
Wellman, Joan
Hagan, Patrick
Jeffries, Howard
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2011
Physical Description
Paperback: 279 p.
Subject
Lean Leader Development
Abstract
This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
ISBN
9781439828656
Language
English
Material Type
Book
Call Number
REF AA 120 WEL 2011

Copies

Copy 13 BC Children's and Women's Study and Learning Commons REF On Loan, due Monday, March 2, 2015
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A manager's guide to becoming a great change leader: Prosci change management coaching program

https://cwslc.andornot.com/en/permalink/catalog113803
Loveland, Colorado: Prosci Inc , 2014.
Material Type
Book
Call Number
REF AA 130 AMA 2014
Availability
1 copy, 1 available
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2014
Physical Description
Paperback: 114 p.
Subject
Change Management
Language
English
Material Type
Book
Call Number
REF AA 130 AMA 2014

Copies

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