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Aboriginal health in Canada: Historical, cultural, and epidemiological perspectives

https://cwslc.andornot.com/en/permalink/catalog114274
Waldram, James B, Herring, Ann, Young, T. Kue. [Toronto, ON]: University of Toronto Press , 2006. 2nd ed.
Material Type
Book
Call Number
REF GN 400 WAL 2006
Availability
1 copy, 1 available
Numerous studies, inquiries, and statistics accumulated over the years have demonstrated the poor health status of Aboriginal peoples relative to the Canadian population in general. Aboriginal Health in Canada is about the complex web of physiological, psychological, spiritual, historical, sociolog…
Author
Waldram, James B
Herring, Ann
Young, T. Kue
Edition
2nd ed.
Place of Publication
[Toronto, ON]
Publisher
University of Toronto Press
Publication Date
2006
Physical Description
Paperback, 367 p.
Subject
Aboriginal Health
Leadership/Coaching
Abstract
Numerous studies, inquiries, and statistics accumulated over the years have demonstrated the poor health status of Aboriginal peoples relative to the Canadian population in general. Aboriginal Health in Canada is about the complex web of physiological, psychological, spiritual, historical, sociological, cultural, economic, and environmental factors that contribute to health and disease patterns among the Aboriginal peoples of Canada.
The authors explore the evidence for changes in patterns of health and disease prior to and since European contact, up to the present. They discuss medical systems and the place of medicine within various Aboriginal cultures and trace the relationship between politics and the organization of health services for Aboriginal people. They also examine popular explanations for Aboriginal health patterns today, and emphasize the need to understand both the historical-cultural context of health issues, as well as the circumstances that give rise to variation in health problems and healing strategies in Aboriginal communities across the country. An overview of Aboriginal peoples in Canada provides a very general background for the non-specialist. Finally, contemporary Aboriginal healing traditions, the issue of self-determination and health care, and current trends in Aboriginal health issues are examined.
ISBN
97808082085795
Language
English
Material Type
Book
Call Number
REF GN 400 WAL 2006

Copies

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Adolescent health care: A practical guide

https://cwslc.andornot.com/en/permalink/catalog112707
Neinstein, Lawrence S., Gordon, Catherine M., Katzman, Debra K., Rosen, David S., Woods, Elizabeth R. Philadelphia, PA: Lippincott Williams & Wilkins , 2008. 5th ed.
Material Type
Book
Call Number
REF GL 200 NEI 2008
Availability
1 copy, 1 available
Deals with adolescent medicine. This guide is suitable for health care facilities that treat adolescents. Recommended by the American College of Physicians for their internal medicine library, it includes chapters that cover psychosomatic illness and complementary medicine. It can also be used for …
Author
Neinstein, Lawrence S.
Gordon, Catherine M.
Katzman, Debra K.
Rosen, David S.
Woods, Elizabeth R.
Edition
5th ed.
Place of Publication
Philadelphia, PA
Publisher
Lippincott Williams & Wilkins
Publication Date
2008
Physical Description
Hardcover: 1132 P.
Subject
Young Adults
Young Adults Health Promotion
Young Adults Sexuality
Sexual Health
Young Adults Coping with Family Illness
Young Adults-Mental Health. Psychology
Abstract
Deals with adolescent medicine. This guide is suitable for health care facilities that treat adolescents. Recommended by the American College of Physicians for their internal medicine library, it includes chapters that cover psychosomatic illness and complementary medicine. It can also be used for board preparation.
ISBN
9780781792561
Language
English
Material Type
Book
Call Number
REF GL 200 NEI 2008

Copies

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Anti-racist health care practice

https://cwslc.andornot.com/en/permalink/catalog114282
McGibbon, Elizabeth Anne, Etowa, Josephine B.;. [Toronto, ON]: Canadian Scholars Press , 2009.
Material Type
Book
Call Number
REF BE 500 MCG 2009
Availability
1 copy, 1 available
Building on an everyday clinical practice perspective, the authors provide clear and detailed definitions of concepts and terms related to racism and health. Filled with examples of racism in the health care system and strategies to examine and contest racism, this book will become an essential res…
Author
McGibbon, Elizabeth Anne
Etowa, Josephine B.;
Place of Publication
[Toronto, ON]
Publisher
Canadian Scholars Press
Publication Date
2009
Physical Description
Paperback, 245 p., ill.
Subject
Leadership/Coaching
Public Health and Safety
Bullying
Abstract
Building on an everyday clinical practice perspective, the authors provide clear and detailed definitions of concepts and terms related to racism and health. Filled with examples of racism in the health care system and strategies to examine and contest racism, this book will become an essential resource for students and practitioners in the health sciences, the sociology of health, and a variety of other disciplines which investigate racism.
ISBN
9781551303550
Language
English
Material Type
Book
Call Number
REF BE 500 MCG 2009

Copies

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Behavioral health care: Assessment, service planning, and total clinical outcomes management

https://cwslc.andornot.com/en/permalink/catalog111044
Lyons, John S., Weiner, Dana A. Kingston, NJ: Civic Research Institute , 2009.
Material Type
Book
Call Number
REF CC 600 LYO 2009
Availability
1 copy, 1 available
This book provides an approach for delivering more effective—and cost effective—behavioral health services. It offeres solutions to help improve the service delivery process, fine-tune behavioral health care needs assessments, match the level of care you provide to patients' needs and…
Author
Lyons, John S.
Weiner, Dana A.
Place of Publication
Kingston, NJ
Publisher
Civic Research Institute
Publication Date
2009
Physical Description
Hardcover: [534] p.
Subject
Behaviour Therapy. Behaviour Modification
Health Care Delivery Systems
Abstract
This book provides an approach for delivering more effective—and cost effective—behavioral health services. It offeres solutions to help improve the service delivery process, fine-tune behavioral health care needs assessments, match the level of care you provide to patients' needs and to retrieve better results.
ISBN
1887554696
Language
English
Material Type
Book
Call Number
REF CC 600 LYO 2009

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The design for six sigma memory jogger: Desktop guide of tools and methods for robust processes and products

https://cwslc.andornot.com/en/permalink/catalog112909
Ginn, Dana, Varner, Evelyn, Streibel, Barbara. Salem, NH: GOAL/QPC , 2004.
Material Type
Book
Call Number
REF AA 120 GIN 2004
Availability
1 copy, 1 available
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
Author
Ginn, Dana
Varner, Evelyn
Streibel, Barbara
Place of Publication
Salem, NH
Publisher
GOAL/QPC
Publication Date
2004
Physical Description
Paperback: 264 p.
Subject
Lean Leader Development
Abstract
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
ISBN
9781576810583
Language
English
Material Type
Book
Call Number
REF AA 120 GIN 2004

Copies

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Encyclopedia & dictionary of medicine, nursing, & allied health

https://cwslc.andornot.com/en/permalink/catalog112703
O'Toole, Marie T. (ed.), Allegrante, John (ed.), Cortese, Bernard (ed.), Hamric, Ann B. (ed.), Hinojosa, Jim (ed.), Jones, Patricia S. (ed.), Kay, Elizabeth (ed.), Nussbaum, Burton (ed.), O'Donnell, Edmond F. (ed.). Philadelphia, PA: Saunders , 2003. 7th ed.
Material Type
Book
Call Number
REF AB 20 OTO 2003
Availability
1 copy, 1 available
Encyclopedic entries are included for significant topics, such as diseases, disorders, or conditions. These encyclopedic entries include the definition along with an overview of the most important information related to Symptoms, Treatment, Patient Care, Prevention, etc.
Author
O'Toole, Marie T. (ed.)
Allegrante, John (ed.)
Cortese, Bernard (ed.)
Hamric, Ann B. (ed.)
Hinojosa, Jim (ed.)
Jones, Patricia S. (ed.)
Kay, Elizabeth (ed.)
Nussbaum, Burton (ed.)
O'Donnell, Edmond F. (ed.)
Edition
7th ed.
Place of Publication
Philadelphia, PA
Publisher
Saunders
Publication Date
2003
Physical Description
Hardcover: 2259 p.
Subject
Medical Encyclopedias
Medical Dictionaries. Medical Thesauri. Medical Terminology
Abstract
Encyclopedic entries are included for significant topics, such as diseases, disorders, or conditions. These encyclopedic entries include the definition along with an overview of the most important information related to Symptoms, Treatment, Patient Care, Prevention, etc.
ISBN
9780721697918
Language
English
Material Type
Book
Call Number
REF AB 20 OTO 2003

Copies

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Fundamentals of fetal health surveillance: A self-learning manual

https://cwslc.andornot.com/en/permalink/catalog112270
Lee, Lily, Sprague, Ann, Yee, Jeannie, Ehman, William. [Vancouver, BC?]: British Columbia Perinatal Health Program , 2009. 4th.
Material Type
Book
Call Number
REF GH 100 LEE 2009
Availability
10 copies, 9 available
This is the 4th edition of this self-learning manual and has been updated to reflect the 2007 Fetal Health Surveillance: Antepartum and Intrapartum Consensus Guideline of the Society of Obstetricians and Gynaecologists of Canada. This manual is Part 1 of the educational process. Part 2 is a course …
Author
Lee, Lily
Sprague, Ann
Yee, Jeannie
Ehman, William
Corporate Author
The Canadian Perinatal Programs Coalition
Edition
4th
Place of Publication
[Vancouver, BC?]
Publisher
British Columbia Perinatal Health Program
Publication Date
2009
Physical Description
Spiral bound: 351 p.
Subject
Pregnancy/Childbirth. Obstetrics
Abstract
This is the 4th edition of this self-learning manual and has been updated to reflect the 2007 Fetal Health Surveillance: Antepartum and Intrapartum Consensus Guideline of the Society of Obstetricians and Gynaecologists of Canada. This manual is Part 1 of the educational process. Part 2 is a course designed to consolidate the knowledge from this manual and uses a case-study approach to integrate knowledge into practice. Register for the online course from the Learning Hub (learninghub.phsa.ca).
Language
English
Material Type
Book
Call Number
REF GH 100 LEE 2009

Copies

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The goal: A process of ongoing improvement

https://cwslc.andornot.com/en/permalink/catalog112903
Goldratt, Eliyahu M., Cox, Jeff. Great Barrington, MA: The North River Press , 2004.
Material Type
Book
Call Number
REF AA 120 GOL 2004
Availability
1 copy, 1 available
A business book disguised as a novel, a love story about the manufacturing process, and an exhilarating adventure in human potential, The Goal is changing how America does business.
Author
Goldratt, Eliyahu M.
Cox, Jeff
Place of Publication
Great Barrington, MA
Publisher
The North River Press
Publication Date
2004
Physical Description
Softcover: 384 p.
Subject
Lean Leader Development
Abstract
A business book disguised as a novel, a love story about the manufacturing process, and an exhilarating adventure in human potential, The Goal is changing how America does business.
ISBN
9780884271789
Language
English
Material Type
Book
Call Number
REF AA 120 GOL 2004

Copies

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Hardwiring excellence: Purpose, worthwhile work, making a difference

https://cwslc.andornot.com/en/permalink/catalog113022
Studer, Quint. Gulf Breeze, FL: Fire Starter Publishing , 2003.
Material Type
Book
Call Number
REF AA 75 STU 2003
Availability
1 copy, 1 available
For many who work in health care today, overwhelming business pressures and perceived barriers to change have nearly extinguished their flame of passion to help others. In this book, author Quint Studer shares his personal story and provides specific prescriptive tools and practices to create and s…
Author
Studer, Quint
Place of Publication
Gulf Breeze, FL
Publisher
Fire Starter Publishing
Publication Date
2003
Physical Description
Softcover: 265 p.
Subject
Hospitals
Abstract
For many who work in health care today, overwhelming business pressures and perceived barriers to change have nearly extinguished their flame of passion to help others. In this book, author Quint Studer shares his personal story and provides specific prescriptive tools and practices to create and sustain a world-class organization.
ISBN
9780974998602
Language
English
Material Type
Book
Call Number
REF AA 75 STU 2003

Copies

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Healing traditions: The mental health of Aboriginal peoples in Canada

https://cwslc.andornot.com/en/permalink/catalog114476
[Vancouver, BC?]: UBC Press , 2009.
Material Type
Book
Call Number
REF GN 400 KIR 2009
Availability
1 copy, 1 available
The book is divided into four sections: an overview of the mental health of indigenous peoples; origins and representations of social suffering; transformations of identity and community; and traditional healing and mental health services. Cross-cutting themes include: the impact of colonialism, se…
Editor
Kirmayer, Laurence J.
Valaskakis, Gail
Place of Publication
[Vancouver, BC?]
Publisher
UBC Press
Publication Date
2009
Physical Description
Paperback, 239 p.
Subject
Aboriginal Health
Leadership/Coaching
Abstract
The book is divided into four sections: an overview of the mental health of indigenous peoples; origins and representations of social suffering; transformations of identity and community; and traditional healing and mental health services. Cross-cutting themes include: the impact of colonialism, sedentarization, and forced assimilation; the importance of land for indigenous identity and an ecocentric self; notions of space and place as part of the cultural matrix of identity and experience; and processes of healing and spirituality as sources of resilience.
Offering a unique combination of mental health and socio-cultural perspectives, Healing Traditions will be useful to all concerned with the wellbeing of Aboriginal peoples including health professionals, community workers, planners and administrators, social scientists, educators, and students.
ISBN
9780774815246
Language
English
Material Type
Book
Call Number
REF GN 400 KIR 2009

Copies

copy 1 BC Children's and Women's Study and Learning Commons Available
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Health behavior and health education

https://cwslc.andornot.com/en/permalink/catalog113881
Glanz, Karen, Rimer, Barbara, Viswanath, K. Jossey-Bass , 2008. 4th ed.
Material Type
Book
Call Number
REF AB 70 GLA 2008
Availability
1 copy, 1 available
Health Behavior and Health Education: Theory, Research, and Practice provides a comprehensive, highly accessible, and in-depth analysis of health behavior theories that are most relevant to health education. This essential resource includes the most current information on theory, research, and prac…
Author
Glanz, Karen
Rimer, Barbara
Viswanath, K.
Edition
4th ed.
Publisher
Jossey-Bass
Publication Date
2008
Physical Description
Hardcover, 592 p.
Abstract
Health Behavior and Health Education: Theory, Research, and Practice provides a comprehensive, highly accessible, and in-depth analysis of health behavior theories that are most relevant to health education. This essential resource includes the most current information on theory, research, and practice at individual, interpersonal, and community and group levels. This edition includes substantial new content on current and emerging theories of health communication, e-health, culturally diverse communities, health promotion, the impact of stress, the importance of networks and community, social marketing, and evaluation.
ISBN
9780787996147
Language
English
Material Type
Book
Call Number
REF AB 70 GLA 2008

Copies

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Health literacy from A to Z: Practical ways to communicate your health message

https://cwslc.andornot.com/en/permalink/catalog110644
Osborne, Helen. Sudbury, MA: Jones & Bartlett Publishers , 2005.
Material Type
Book
Call Number
REF IA 850 OSB 2005
Availability
2 copies, 2 available
An easy-to-use resource guide on ways to effectively convey health information. Whether you are a health provider, public health specialist, health educator, practice manager, literacy teacher, professor, student, or librarian, this book is for you.
Author
Osborne, Helen.
Place of Publication
Sudbury, MA
Publisher
Jones & Bartlett Publishers
Publication Date
2005
Physical Description
Paperback, 293 p.
Subject
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Abstract
An easy-to-use resource guide on ways to effectively convey health information. Whether you are a health provider, public health specialist, health educator, practice manager, literacy teacher, professor, student, or librarian, this book is for you.
ISBN
0763745502
Language
English
Material Type
Book
Call Number
REF IA 850 OSB 2005

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Hoshin kanri: Policy deployment for successful TQM

https://cwslc.andornot.com/en/permalink/catalog120089
Akao, Yoji. Boca Raton, Fla.: CRC Press , 2004. 1st ed.
Material Type
Book
Call Number
AA 120 AKA 2004
Availability
1 copy, 1 available
This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced pro…
Author
Akao, Yoji
Edition
1st ed.
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2004
Physical Description
Paperback, 207 p., ill
Subject
Lean Leader Development
Abstract
This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced process planning are reviewed and include: a five-year vision; one-year plan; deployment to departments; execution; monthly audit; and annual audit. The practice of Hoshin Kanri will enable you to:
Align all departmental and individual project goals to corporate goals and eliminate duplication of effort.
Communicate to every employee his or her role in achieving the company vision.
Closely monitor performance using carefully devised measures of progress.
ISBN
9781563273117
Language
English
Material Type
Book
Call Number
AA 120 AKA 2004

Copies

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Hospital for Sick Children handbook of pediatrics

https://cwslc.andornot.com/en/permalink/catalog112646
Dipchand, Anne, Friedman, Jeremy, Bismilla, Zia, Gupta, Sumit, Lam, Catherine. [Toronto, ON]: Saunders Elsevier , 2009. 11th ed.
Material Type
Book
Call Number
REF GK 100 DIP 2009
Availability
1 copy, 1 available
This handbook offers diagnostic and therapeutic approaches to pediatric clinical problems. Representing over 50 years of expert guidance from one of the world's leading pediatric health science centers, this practical reference book provides succinct, easily accesible, and evidence-based answers fo…
Author
Dipchand, Anne
Friedman, Jeremy
Bismilla, Zia
Gupta, Sumit
Lam, Catherine
Edition
11th ed.
Place of Publication
[Toronto, ON]
Publisher
Saunders Elsevier
Publication Date
2009
Physical Description
Softcover: 996 p.
Subject
Children's Health. Pediatrics
UBC MD Undergrad
Abstract
This handbook offers diagnostic and therapeutic approaches to pediatric clinical problems. Representing over 50 years of expert guidance from one of the world's leading pediatric health science centers, this practical reference book provides succinct, easily accesible, and evidence-based answers for those caring for pediatric patients.
ISBN
9781897422045
Language
English
Material Type
Book
Call Number
REF GK 100 DIP 2009

Copies

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Immigrant & refugee women's cultural health practices: A guide for health care professionals

https://cwslc.andornot.com/en/permalink/catalog111214
Kongnetiman, Linda. Calgary, AB: Southern Alberta Child & Youth Health Network (SACYHN) , 2005.
Material Type
Book
Call Number
REF GN 300 KON 2005
Availability
1 copy, 1 available
A manual to provide health care professionals with information that will support them in their kowledge, and skill building in providing cuturally competent services to first generation immigrant and refugee women, including; Ante-partum with focus on pregnancy, intra-partum with focus on labour an…
Author
Kongnetiman, Linda
Place of Publication
Calgary, AB
Publisher
Southern Alberta Child & Youth Health Network (SACYHN)
Publication Date
2005
Physical Description
Spriral bound paperback: 50 p.
Subject
Cross-Cultural Health Care
Pregnancy/Childbirth. Obstetrics
Perspectives in Health Care
Patient Relations
Abstract
A manual to provide health care professionals with information that will support them in their kowledge, and skill building in providing cuturally competent services to first generation immigrant and refugee women, including; Ante-partum with focus on pregnancy, intra-partum with focus on labour and delivery, post-partum with a focus on delivery and care, post-partum depression, and gynecology with a focus on sexuality, breast health, menopause, papanicolaou, and abortion. Presents cutural summaries on five ethnic groups: Chinese, South Asian, Middle Eastern Sudanese, and Ethiopian women.
Language
English
Material Type
Book
Call Number
REF GN 300 KON 2005

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Leadership and management: A 3-dimensional approach: Expanding nursing and health care practice series

https://cwslc.andornot.com/en/permalink/catalog113247
McNichol, Elaine, Hamer, Susan (Eds). Cheltenham, UK: Nelson Thornes Ltd. , 2007.
Material Type
Book
Call Number
REF AA 75 MCN 2007
Availability
2 copies, 2 available
This book introduces the reader to the principles and practice of effective leadership and management in relation to themselves as an individual, a team member and a practitioner with the client.
Author
McNichol, Elaine
Hamer, Susan (Eds).
Place of Publication
Cheltenham, UK
Publisher
Nelson Thornes Ltd.
Publication Date
2007
Physical Description
Softcover: 205 pages.
Subject
Leadership/Coaching
Nursing. Registered Nurse. RN
Abstract
This book introduces the reader to the principles and practice of effective leadership and management in relation to themselves as an individual, a team member and a practitioner with the client.
ISBN
978-0-7487-9767-7
Language
English
Material Type
Book
Call Number
REF AA 75 MCN 2007

Copies

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Lean lexicon: A graphical glossary for lean thinkers

https://cwslc.andornot.com/en/permalink/catalog112889
Lean Enterprise Institute, Marchwinski, Chet (editor), Shook, John (editor), Ferror, Jose (foreward), Jones, Dan (foreward), Womack, Jim (foreward). Cambridge, MA: The Lean Enterprise Institute, Inc. , 2004.
Material Type
Book
Call Number
REF AA 120 MAR 2004
Availability
1 copy, 1 available
The Lexicon provides definitions, examples, and lots of illustrations to clarify the special language lean thinkers use and sometimes confuse. The Lexicon contains more than 145 definitions and 55 graphics, plus four appendices with additional terms, illustrations, and references.
Author
Lean Enterprise Institute
Marchwinski, Chet (editor)
Shook, John (editor)
Ferror, Jose (foreward)
Jones, Dan (foreward)
Womack, Jim (foreward)
Place of Publication
Cambridge, MA
Publisher
The Lean Enterprise Institute, Inc.
Publication Date
2004
Physical Description
Softcover: 102 p.
Subject
Lean Leader Development
Abstract
The Lexicon provides definitions, examples, and lots of illustrations to clarify the special language lean thinkers use and sometimes confuse. The Lexicon contains more than 145 definitions and 55 graphics, plus four appendices with additional terms, illustrations, and references.
ISBN
9780966784367
Language
English
Material Type
Book
Call Number
REF AA 120 MAR 2004

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The lean manager: A novel of lean transformation

https://cwslc.andornot.com/en/permalink/catalog113149
Balle, Michael, Balle, Freddy. Cambridge, MA: Lean Enterprise Institute , 2009.
Material Type
Book
Call Number
REF AA 120 BAL 2009
Availability
2 copies, 1 available
The Lean Manager: A Novel of Lean Transformation reveals how individuals can go beyond the short-term gains from tools, and realize a deeper, sustainable path of improvement. Full of human moments that capture the excitement and drama of lean implementation, as well as clear explanations of how too…
Author
Balle, Michael
Balle, Freddy
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute
Publication Date
2009
Physical Description
Softcover: 458 p.
Subject
Lean Leader Development
Abstract
The Lean Manager: A Novel of Lean Transformation reveals how individuals can go beyond the short-term gains from tools, and realize a deeper, sustainable path of improvement. Full of human moments that capture the excitement and drama of lean implementation, as well as clear explanations of how tools and systems go hand-in-hand, this book will teach and inspire every person working to make lean a reality in their organization today.
ISBN
9781934109250
Language
English
Material Type
Book
Call Number
REF AA 120 BAL 2009

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF On Loan, due Monday, February 3, 2020
Copy 2 BC Children's and Women's Study and Learning Commons Available
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Lean six sigma: Combining six sigma quality with lean speed

https://cwslc.andornot.com/en/permalink/catalog112913
George, Michael L. New York, NY: McGraw-Hill , 2002.
Material Type
Book
Call Number
REF AA 120 GEO 2002
Availability
1 copy, 1 available
"Lean Six Sigma" integrates Lean Production with the cost and tools of Six Sigma and provides a roadmap of implementation so that results are seen in less than a year.
Author
George, Michael L.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2002
Physical Description
Hardcover: 322 p.
Subject
Lean Leader Development
Abstract
"Lean Six Sigma" integrates Lean Production with the cost and tools of Six Sigma and provides a roadmap of implementation so that results are seen in less than a year.
ISBN
9780071385213
Language
English
Material Type
Book
Call Number
REF AA 120 GEO 2002

Copies

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Lean six sigma for service: How to use lean speed and six sigma quality to improve services and transactions

https://cwslc.andornot.com/en/permalink/catalog112918
George, Michael L. New York, NY: McGraw-Hill , 2003.
Material Type
Book
Call Number
REF AA 120 GEO 2003
Availability
1 copy, 1 available
"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
Author
George, Michael L.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2003
Physical Description
Hardcover: 386 p.
Subject
Lean Leader Development
Abstract
"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
ISBN
9780071418218
Language
English
Material Type
Book
Call Number
REF AA 120 GEO 2003

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