Author

McIvor, Olivia

Place of Publication

Lions Bay, BC

Publisher

Fairwinds Press

Publication Date

2006

Physical Description

Paperback, 241 p.

Subject

Work Behaviour

Job Satisfaction

Abstract

The Business of Kindness™ is a leading-edge approach aimed at enhancing wellness and sustainability for employees throughout the organization as well as for the organization itself.

ISBN

0968214991

Language

English

Material Type

Book

Call Number

REF BD 620 MCI 2006

Copies

Author

Elkeles, Tamar

Phillips, Jack

Place of Publication

London

Publisher

Routledge

Publication Date

2010

Physical Description

Paperback 334pp

Subject

Learning

Development

Abstract

New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs provide their strategies on each of these issues.

This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided.

ISBN

9780-7506-79251

Material Type

Book

Call Number

AA 85 ELK 2011

Copies

Author

Kendi, Ibram X

Place of Publication

New York

Publisher

One World

Publication Date

2019

Physical Description

305pp

Subjects

Anti-Racism

Diversity

Abstract

Antiracism is a transformative concept that reorients and reenergizes the conversation about racism?and, even more fundamentally, points us toward liberating new ways of thinking about ourselves and each other. At its core, racism is a powerful system that creates false hierarchies of human value; its warped logic extends beyond race, from the way we regard people of different ethnicities or skin colors to the way we treat people of different sexes, gender identities, and body types. Racism intersects with class and culture and geography and even changes the way we see and value ourselves. In How to Be an Antiracist, Kendi takes readers through a widening circle of antiracist ideas?from the most basic concepts to visionary possibilities?that will help readers see all forms of racism clearly, understand their poisonous consequences, and work to oppose them in our systems and in ourselves.

Kendi weaves an electrifying combination of ethics, history, law, and science with his own personal story of awakening to antiracism. This is an essential work for anyone who wants to go beyond the awareness of racism to the next step: contributing to the formation of a just and equitable society.

ISBN

9781-525-509288

Language

English

Material Type

Book

Call Number

REF NR 100 KEN 2019

Copies

Author

Brown, Jennifer

Edition

2nd

Place of Publication

Oakland, CA

Publisher

Berrett-Koehler Publishers

Publication Date

2022

Physical Description

144pp

Subjects

Anti-Racism

Diversity

Leadership

Culture

Abstract

he need for inclusive leadership has never been more urgent. In the United States, the wealth gap is the greatest it has ever been, with women, people of color, and other marginalized communities being the most impacted by economic and societal inequities. In the workplace, representation is still sorely lacking across every industry. Pay disparities, low wages, and lack of benefits continue to characterize many jobs in the nation?s labor force. These realities have an impact on generations, communities, and our society overall. To build a more equitable future, leaders must grasp the urgency of their role and responsibility in the change effort.

In this updated and greatly expanded second edition of her bestselling book, Jennifer Brown takes a deeper dive into what it takes to be an inclusive leader and examines the challenges and mindsets that continue to hold many leaders back. Combining nearly two decades of professional DEI expertise with personal experience and reflection, she tackles complex topics such as identity, privilege, and systemic inequities. Following her widely acclaimed Inclusive Leader Continuum, Brown makes the journey to becoming an inclusive leader more informed and actionable by offering new structure and content throughout the new edition of the book, including new insights and stories, detailed strategies and tools, and discussion guides to spark learning at the individual and organizational levels.

Whether you are already a fan of the first edition of How to Be an Inclusive Leader or are just embarking on your journey to become a more inclusive leader, this book will meet you where you are and equip you to take action and step into your role in the change effort.

ISBN

978-1523002009

Language

English

Material Type

Book

Call Number

REF NR 100 BRO 2022

Copies

Author

Sinek, Simon

Place of Publication

New York, NY

Publisher

Penguin Group

Publication Date

2014

Physical Description

Paperback: 350pages

Subject

Leadership/Coaching

Abstract

The highly anticipated follow-up to Simon Sinek?s global bestseller Start with Why Simon Sinek is an optimist, a visionary thinker, and a leader of the cultural revolution of WHY. His second book is the natural extension of Start with Why, expanding his ideas at the organizational level. Determining a company?s WHY is crucial, but only the beginning. The next step is how do you get people on board with your WHY? How do you inspire deep trust and commitment to the company and one another? He cites the Marine Corps for having found a way to build a culture in which men and women are willing to risk their lives, because they know others would do the same for them. It?s not brainwashing; it?s actually based on the biology of how and when people are naturally at their best. If businesses could adopt this supportive mentality, employees would be more motivated to take bigger risks, because they?d know their colleagues and company would back them up, no matter what. Drawing on powerful and inspiring stories, Sinek shows how to sustain an organization?s WHY while continually adding people to the mix.

ISBN

9781591848011

Language

English

Material Type

Book

Call Number

REF AA 75 SIN 2014

Copies

Author

Nussbaumer-Knaflic, Cole

Edition

1st

Place of Publication

New York, NY

Publisher

McGraw Hill

Publication Date

2019

Physical Description

368 pp Hardcover

Subjects

Data practice

Storyteller

Subject

Lean Leader Development

Abstract

Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.

Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the nation itself--has been waiting for.

In this groundbreaking book that is sure to heavily impact the healthcare industry, four ROI experts show you how to measure what was previously unmeasurable and place accurate dollar signs on what was formerly impossible to value.

Whatever healthcare improvement projects you plan to introduce--from systemwide medical procedures, technology implementations, and systems integration to nurse retention, risk management, and leadership development-- Measuring ROI in Healthcare provides the tools you need to prove the worth of your project to decision makers.

ISBN

978-11978-0071812719

Language

English

Material Type

Book

Call Number

REF AA 120 BUZ 2013

Copies

Author

Hossain, Anushay

Place of Publication

New York

Publisher

Tiller Press

Publication Date

2021

Physical Description

279pp

Subjects

Anti-Racism

Diversity

Abstract

When Anushay Hossain became pregnant in the US, she was so relieved. Growing up in Bangladesh in the 1980s, where the concept of women?s healthcare hardly existed, she understood how lucky she was to access the best in the world. But she couldn?t have been more wrong. Things started to go awry from the minute she stepped in the hospital, and after thirty hours of labor (two of which she spent pushing), Hossain?s epidural slipped. Her pain was so severe that she ran a fever of 104 degrees, and as she shook and trembled uncontrollably, the doctors finally performed an emergency C-section.

Giving birth in the richest country on earth, Hossain never imagined she could die in labor. But she almost did. The experience put her on a journey to explore, understand, and share how women?especially women of color?are dismissed to death by systemic sexism in American healthcare.

Following in the footsteps of feminist manifestos such as The Feminine Mystique and Rage Becomes Her, The Pain Gap is an eye-opening and stirring call to arms that encourages women to flip their ?hysteria complex? on its head and use it to revolutionize women?s healthcare. This book tells the story of Hossain?s experiences?from growing up in South Asia surrounded by staggering maternal mortality rates to lobbying for global health legislation on Capitol Hill to nearly becoming a statistic herself. Along the way, she realized that a little fury might be just what the doctor ordered.

Meticulously researched and deeply reported, this book explores real women?s traumatic experiences with America?s healthcare system?and empowers everyone to use their experiences to bring about the healthcare revolution women need.

ISBN

9781-9821-77775

Language

English

Material Type

Book

Call Number

REF NR 100 HOS 2021

Copies

Author

Oberlander, Tim F.

Symons, Frank J. (Eds).

Place of Publication

Baltimore, MD

Publisher

Paul H. Brookes Publishing Co.

Publication Date

2006

Physical Description

Paperback, 246 p. : ill.

Subject

Pain

Developmental Disability

Abstract

For clinicians working with patients who have disabilities and may not be able to self-report, recognizing and correctly interpreting expressions of pain can be a challenge. This book, the first to synthesize research about pain in children and adults with a range of developmental disabilities, will help to ensure that health care professionals are better prepared to assess and manage pain and deliver timely, appropriate health care.

ISBN

1557668698

Language

English

Material Type

Book

Call Number

REF FM 800 OBE 2006

Copies

Author

McGoff, Chris

Place of Publication

New Jersey

Publisher

John Wiley & Sons, Inc

Publication Date

2012

Physical Description

Paperback, 241 pp

Subjects

Knowledge

Health

Practice Guideline

Abstract

The "primes" are universal and unavoidable patterns of group behavior that emerge whenever people attempt to transform systems or collaborate to solve complex problems. Every change agent has felt their effect, but few can recognize, anticipate, and manage them. Unacknowledged, the primes can put any leadership agenda at risk. Once mastered, the primes become a force that drives intended outcomes. The Primes is a field manual for anyone ready to step up to serious challenges, predict and manage inevitable problems, create a brighter future, and produce extraordinary results.

An essential guide for 21st century problem solvers and change agents, The Primes unveils 46 universal secrets of how to:

Tackle complex problems successfully and deliver extraordinary results on time

Forge lasting consensus among competing interests and keep teams focused and productive

Recognize and eliminate the most destructive forces in an organization

Establish cultures of integrity

The Primes gives leaders the edge they need to succeed. Once the primes are revealed, you'll see them everywhere!

ISBN

9781118173275

Language

English

Call Number

REF KT 100 MCG 2012

Copies

Website

http://www.startwithwhy.com/Portals/0/Downloads/StartWithWHYChapter.pdf

Author

Sinek, Simon

Place of Publication

New York, NY

Publisher

Penguin Group

Publication Date

2009

Physical Description

Paperback: 246 pages

Subject

Leadership/Coaching

Abstract

This book offers an unconventional perspective that explains why some people and organizations are more innovative, more profitable, command greater loyalties from customers and employees alike and, most importantly, are able to repeat their success over and over.

ISBN

9781591846444

Language

English

Material Type

Book

Call Number

REF AA 75 SIN 2009

Copies

Author

Rowland, Deborah

Place of Publication

West Sussex

Publisher

Wiley Blackwell

Publication Date

2017

Physical Description

Paperback, 250 pages

Subject

Leadership/Coach

Mindful Change

Abstract

Still Moving: How to Lead Mindful Change sets out an innovative approach for guiding organisations and indeed entire systems through ongoing, disruptive change. It combines Deborah Rowland?s own rigorous research into change and its leadership with insights from her extensive field experience helping major global corporations including GlaxoSmithKline, RWE and Shell achieve lasting change with increased productivity, employee engagement and responsible societal impact. It is filled with helpful inspiring stories of leadership and change from the real world and, bravely, the author?s own personal journey.

Challenging leaders to cultivate both their inner and outer skills necessary for success, Still Moving weaves together the ?being? and ?doing? states of leading change and emphasises the importance of a mindful stance and deep systemic perception within a leader. With the goal of collaborative, sustainable change, the book delves into a variety of important topics, including present-moment awareness, intentional response, edge and tension and emergent change. Compelling and provocative, Still Moving questions the conventional wisdom of much change theory and asks that leaders first work on their inner source in order to more effortlessly change the world around them.

ISBN

9781119-164920

Language

English

Material Type

Book

Call Number

REF AA 82 ROW 2017

Copies

Author

Nussbaumer-Knaflic, Cole

Edition

1st

Place of Publication

New York, NY

Publisher

Wiley

Publication Date

2019

Physical Description

448 pp

Subjects

Data practice

Storyteller

Subject

Lean Leader Development

Abstract

This is not a book. It is a one-of-a-kind immersive learning experience through which you can become―or teach others to be―a powerful data storyteller.

Let?s practice! helps you build confidence and credibility to create graphs and visualizations that make sense and weave them into action-inspiring stories. Expanding upon best seller storytelling with data?s foundational lessons, Let?s practice! delivers fresh content, a plethora of new examples, and over 100 hands-on exercises. Author and data storytelling maven Cole Nussbaumer Knaflic guides you along the path to hone core skills and become a well-practiced data communicator. Each chapter includes:

● Practice with Cole: exercises based on real-world examples first posed for you to consider and solve, followed by detailed step-by-step illustration and explanation

● Practice on your own: thought-provoking questions and even more exercises to be assigned or worked through individually, without prescribed solutions

● Practice at work: practical guidance and hands-on exercises for applying storytelling with data lessons on the job, including instruction on when and how to solicit useful feedback and refine for greater impact

The lessons and exercises found within this comprehensive guide will empower you to master―or develop in others―data storytelling skills and transition your work from acceptable to exceptional. By investing in these skills for ourselves and our teams, we can all tell inspiring and influential data stories!

ISBN

978-1119621492

Language

English

Material Type

Book

Call Number

REF AA 120 KNA 2019

Copies

Author

Kirkpatrick, Jim D

Kayser, Wendy

Place of Publication

New York

Publisher

AMACOM

Publication Date

2010

Physical Description

Paperback, 239 pages

Subject

Leadership/Coach

Mindful Change

Workplace Learning

Abstract

While upbeat lingo abounds about ?complementing strategic objectives? and ?driving productivity,? the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added to the bottom line. The vaunted ?business partnership model? has yet to be realized―and in tough economic times, when the training budget is often the first to be cut, training is on trial for its very existence. Using a courtroom trial as a metaphor, Training on Trial seeks to get to the truth about why training fails and puts the business partnership model to work for real. Readers on both sides of the ?courtroom? will learn how to stop viewing training as a cost center, and bridge the gulf between what learning functions deliver and what business units need to execute their strategies. A thought-provoking read for trainers and business unit leaders alike, Training on Trial provides a new application of the Kirkpatrick Four-Level Evaluation Model and a multitude of tips and techniques that allow lessons learned to be put into action now.

Challenging leaders to cultivate both their inner and outer skills necessary for success, Still Moving weaves together the ?being? and ?doing? states of leading change and emphasises the importance of a mindful stance and deep systemic perception within a leader. With the goal of collaborative, sustainable change, the book delves into a variety of important topics, including present-moment awareness, intentional response, edge and tension and emergent change. Compelling and provocative, Still Moving questions the conventional wisdom of much change theory and asks that leaders first work on their inner source in order to more effortlessly change the world around them.

ISBN

9780-8144-38145

Language

English

Material Type

Book

Call Number

REF AA 83 KIR 2010

Copies

Author

Hamad, Ruby

Place of Publication

New York

Publisher

Catapult

Publication Date

2020

Physical Description

284pp

Subjects

Anti-Racism

Diversity

Abstract

Called ?powerful and provocative" by Dr. Ibram X. Kendi, author of the New York Times bestselling How to be an Antiracist, this explosive book of history and cultural criticism reveals how white feminism has been used as a weapon of white supremacy and patriarchy deployed against Black and Indigenous women, and women of color.

Taking us from the slave era, when white women fought in court to keep ?ownership? of their slaves, through the centuries of colonialism, when they offered a soft face for brutal tactics, to the modern workplace, White Tears/Brown Scars tells a charged story of white women?s active participation in campaigns of oppression. It offers a long overdue validation of the experiences of women of color.

Discussing subjects as varied as The Hunger Games, Alexandria Ocasio?Cortez, the viral BBQ Becky video, and 19th century lynchings of Mexicans in the American Southwest, Ruby Hamad undertakes a new investigation of gender and race. She shows how the division between innocent white women and racialized, sexualized women of color was created, and why this division is crucial to confront.

Along the way, there are revelatory responses to questions like: Why are white men not troubled by sexual assault on women? (See Christine Blasey Ford.) With rigor and precision, Hamad builds a powerful argument about the legacy of white superiority that we are socialized within, a reality that we must apprehend in order to fight.

ISBN

9781-948226-745

Language

English

Material Type

Book

Call Number

REF NR 100 HAM 2020

Copies