Author

Ammerican Academy of Orthopaedic Surgeons (AAOS)

Place of Publication

Warsaw, IN

Publisher

Zimmer Inc.

Publication Date

2005

Physical Description

1 CD-ROM

Subject

Cross-Cultural Health Care

Minority Health

Patient-Health Care Practitioner Relations. Doctor-Patient Relations.

Patient Relations

Abstract

The Cultural Competency Challenge is a self-assessment and learning tool, showcasing 18 diverse patient cases, designed to help surgeons become more aware of cultural differences among their patients, including communication and clinical considerations.

Notes

AAOS Product: #02735

Language

English

Material Type

CD

Audio

Call Number

REF GN 300 CUL 2005

Copies

Author

Elkeles, Tamar

Phillips, Jack

Place of Publication

London

Publisher

Routledge

Publication Date

2010

Physical Description

Paperback 334pp

Subject

Learning

Development

Abstract

New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs provide their strategies on each of these issues.

This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided.

ISBN

9780-7506-79251

Material Type

Book

Call Number

AA 85 ELK 2011

Copies

Author

Kongnetiman, Linda

Place of Publication

Calgary, AB

Publisher

Southern Alberta Child & Youth Health Network (SACYHN)

Publication Date

2005

Physical Description

Spriral bound paperback: 50 p.

Subject

Cross-Cultural Health Care

Pregnancy/Childbirth. Obstetrics

Perspectives in Health Care

Patient Relations

Abstract

A manual to provide health care professionals with information that will support them in their kowledge, and skill building in providing cuturally competent services to first generation immigrant and refugee women, including; Ante-partum with focus on pregnancy, intra-partum with focus on labour and delivery, post-partum with a focus on delivery and care, post-partum depression, and gynecology with a focus on sexuality, breast health, menopause, papanicolaou, and abortion. Presents cutural summaries on five ethnic groups: Chinese, South Asian, Middle Eastern Sudanese, and Ethiopian women.

Language

English

Material Type

Book

Call Number

REF GN 300 KON 2005

Copies