Author

Elkeles, Tamar

Phillips, Jack

Place of Publication

London

Publisher

Routledge

Publication Date

2010

Physical Description

Paperback 334pp

Subject

Learning

Development

Abstract

New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs provide their strategies on each of these issues.

This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided.

ISBN

9780-7506-79251

Material Type

Book

Call Number

AA 85 ELK 2011

Copies

Website

http://www.josseybass.com/WileyCDA/WileyTitle/productCd-0787981168.html

Author

Schuman, Sandy (Ed.)

Corporate Author

International Association of Facilitators

Place of Publication

San Francisco, CA

Publisher

Jossey-Bass

Publication Date

2006

Physical Description

Hardcover, 498 p.

Series

Business & Management Series

Subject

Administration

Abstract

Collaboration is often viewed as a one-time or project-oriented activity. An increasing challenge is to help organizations incorporate collaborative values and practices in their everyday ways of working. In Creating a Culture of Collaboration, an international group of practitioners and researchers–from Australia, Belgium, Canada, Chile, New Zealand, Northern Ireland, United Kingdom, and the United States–provide proven approaches to creating a culture of collaboration within and among groups, organizations, communities, and societies.

ISBN

0-7879-8116-8

Language

English

Material Type

Book

Call Number

REF AA 500 SCH 2006

Copies

Author

Spiegelman, Paul

Berrett, Britt

Place of Publication

New York, NY

Publisher

An Inc. Original

Publication Date

2013

Physical Description

Hardcover, 208 p.

Subject

Change Management

Administration

Hospitals

Leadership/Coaching

Abstract

Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. By connecting employees' work with a higher purpose and equipping them with the tools to become leaders themselves, patient care can be dramatically transformed. And with continuing healthcare changes on the horizon and ever-rising pressure to acquire and keep patients, doing so now is more important than ever.

ISBN

9780988842809

Language

English

Material Type

Book

Call Number

REF JB 200 SPI 2013

Copies