C&W Library Catalogue
Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing h…
| Copy 6 BC Children's and Women's Study and Learning Commons REF | On Loan, due Wednesday, May 8, 2024 | ||
| Copy 22 BC Children's and Women's Study and Learning Commons REF | On Loan, due Wednesday, April 11, 2018 | ||
| Copy 11 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 10 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 12 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 9 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 8 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 14 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 7 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 15 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 19 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 18 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 17 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 16 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 20 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 4 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 3 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 13 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 5 BC Children's and Women's Study and Learning Commons Missing | Available | ||
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 2 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 24 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 23 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 25 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 26 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 27 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 28 BC Children's and Women's Study and Learning Commons REF | Available |
Originators and practitioners of such change methods as Future Search, Real Time Strategic Change, Gemba Kaizen, and Open Space Technology outline the distinctive aspects of their approaches, detail roles and responsibilities, share stories illustrating their use, and answer frequently asked questi…
| Copy 2 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
| Copy 1 BC Children's and Women's Study and Learning Commons | Available | ||
| Copy 2 BC Children's and Women's Study and Learning Commons | Available | ||
| Copy 3 BC Children's and Women's Study and Learning Commons | Available |
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
Part case study, part manifesto, this ground-breaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable.; In On…
| Copy 1 BC Children's and Women's Study and Learning Commons MISSING | Available |
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 2 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 3 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 4 BC Children's and Women's Study and Learning Commons REF | Available |
In Switch, the authors (business professor; teacher/pubisher) bring together research in psychology, sociology, and other fields to show how people can effect transformative change. For managers, executives and anyone else looking to make a change.
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available | ||
| Copy 2 BC Children's and Women's Study and Learning Commons | Available |
