Author

Elkeles, Tamar

Phillips, Jack

Place of Publication

London

Publisher

Routledge

Publication Date

2010

Physical Description

Paperback 334pp

Subject

Learning

Development

Abstract

New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs provide their strategies on each of these issues.

This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided.

ISBN

9780-7506-79251

Material Type

Book

Call Number

AA 85 ELK 2011

Copies

Author

Nussbaumer-Knaflic, Cole

Edition

1st

Place of Publication

New York, NY

Publisher

McGraw Hill

Publication Date

2019

Physical Description

368 pp Hardcover

Subjects

Data practice

Storyteller

Subject

Lean Leader Development

Abstract

Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.

Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the nation itself--has been waiting for.

In this groundbreaking book that is sure to heavily impact the healthcare industry, four ROI experts show you how to measure what was previously unmeasurable and place accurate dollar signs on what was formerly impossible to value.

Whatever healthcare improvement projects you plan to introduce--from systemwide medical procedures, technology implementations, and systems integration to nurse retention, risk management, and leadership development-- Measuring ROI in Healthcare provides the tools you need to prove the worth of your project to decision makers.

ISBN

978-11978-0071812719

Language

English

Material Type

Book

Call Number

REF AA 120 BUZ 2013

Copies

Author

Oberlander, Tim F.

Symons, Frank J. (Eds).

Place of Publication

Baltimore, MD

Publisher

Paul H. Brookes Publishing Co.

Publication Date

2006

Physical Description

Paperback, 246 p. : ill.

Subject

Pain

Developmental Disability

Abstract

For clinicians working with patients who have disabilities and may not be able to self-report, recognizing and correctly interpreting expressions of pain can be a challenge. This book, the first to synthesize research about pain in children and adults with a range of developmental disabilities, will help to ensure that health care professionals are better prepared to assess and manage pain and deliver timely, appropriate health care.

ISBN

1557668698

Language

English

Material Type

Book

Call Number

REF FM 800 OBE 2006

Copies

Author

Nussbaumer-Knaflic, Cole

Edition

1st

Place of Publication

New York, NY

Publisher

Wiley

Publication Date

2019

Physical Description

448 pp

Subjects

Data practice

Storyteller

Subject

Lean Leader Development

Abstract

This is not a book. It is a one-of-a-kind immersive learning experience through which you can become―or teach others to be―a powerful data storyteller.

Let?s practice! helps you build confidence and credibility to create graphs and visualizations that make sense and weave them into action-inspiring stories. Expanding upon best seller storytelling with data?s foundational lessons, Let?s practice! delivers fresh content, a plethora of new examples, and over 100 hands-on exercises. Author and data storytelling maven Cole Nussbaumer Knaflic guides you along the path to hone core skills and become a well-practiced data communicator. Each chapter includes:

● Practice with Cole: exercises based on real-world examples first posed for you to consider and solve, followed by detailed step-by-step illustration and explanation

● Practice on your own: thought-provoking questions and even more exercises to be assigned or worked through individually, without prescribed solutions

● Practice at work: practical guidance and hands-on exercises for applying storytelling with data lessons on the job, including instruction on when and how to solicit useful feedback and refine for greater impact

The lessons and exercises found within this comprehensive guide will empower you to master―or develop in others―data storytelling skills and transition your work from acceptable to exceptional. By investing in these skills for ourselves and our teams, we can all tell inspiring and influential data stories!

ISBN

978-1119621492

Language

English

Material Type

Book

Call Number

REF AA 120 KNA 2019

Copies