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The handbook of quality and service improvement tools

https://cwslc.andornot.com/en/permalink/catalog113145
NHS Institute for Innovation and Improvement. Coventry, England: NHS Institute for Innovation and Improvement , 2010.
Material Type
Book
Call Number
REF JB 100 NHS 2010
Availability
3 copies, 3 available
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
Corporate Author
NHS Institute for Innovation and Improvement
Place of Publication
Coventry, England
Publisher
NHS Institute for Innovation and Improvement
Publication Date
2010
Physical Description
Softcover: 318 p.
Subject
Health Care Delivery Systems
Change Management
Abstract
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
ISBN
9781907045813
Language
English
Material Type
Book
Call Number
REF JB 100 NHS 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
Copy 2 BC Children's and Women's Study and Learning Commons Available
Copy 3 BC Children's and Women's Study and Learning Commons Available
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High performing healthcare systems: Delivering quality by design

https://cwslc.andornot.com/en/permalink/catalog110906
Baker, G. Ross, MacIntosh-Murray, Anu, Porcellato, Christina, Dionne, Lynn, Stelmacovich, Kim, Born, Karen. [Toronto, ON]: Longwoods Publishing Corporation , 2008.
Website
http://www.longwoods.com/home.php?cat=571
Material Type
Book
Call Number
REF JB 100 BAK 2008
Availability
1 copy, 1 available
An examination of leadership strategies, organizational processes and investments made to create and sustain improvement in healthcare.
Website
http://www.longwoods.com/home.php?cat=571
Website Notes
To read individual chapters online...click on the link above
Author
Baker, G. Ross
MacIntosh-Murray, Anu
Porcellato, Christina
Dionne, Lynn
Stelmacovich, Kim
Born, Karen
Place of Publication
[Toronto, ON]
Publisher
Longwoods Publishing Corporation
Publication Date
2008
Physical Description
Paperback: 292 pages.
Subject
Health Care Delivery Systems
Hospitals Services
Abstract
An examination of leadership strategies, organizational processes and investments made to create and sustain improvement in healthcare.
ISBN
9780981008905
Language
English
Material Type
Book
Call Number
REF JB 100 BAK 2008

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Websites
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