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Aboriginal health in Canada: Historical, cultural, and epidemiological perspectives

https://cwslc.andornot.com/en/permalink/catalog114274
Waldram, James B, Herring, Ann, Young, T. Kue. [Toronto, ON]: University of Toronto Press , 2006. 2nd ed.
Material Type
Book
Call Number
REF GN 400 WAL 2006
Availability
1 copy, 1 available
Numerous studies, inquiries, and statistics accumulated over the years have demonstrated the poor health status of Aboriginal peoples relative to the Canadian population in general. Aboriginal Health in Canada is about the complex web of physiological, psychological, spiritual, historical, sociolog…
Author
Waldram, James B
Herring, Ann
Young, T. Kue
Edition
2nd ed.
Place of Publication
[Toronto, ON]
Publisher
University of Toronto Press
Publication Date
2006
Physical Description
Paperback, 367 p.
Subject
Aboriginal Health
Leadership/Coaching
Abstract
Numerous studies, inquiries, and statistics accumulated over the years have demonstrated the poor health status of Aboriginal peoples relative to the Canadian population in general. Aboriginal Health in Canada is about the complex web of physiological, psychological, spiritual, historical, sociological, cultural, economic, and environmental factors that contribute to health and disease patterns among the Aboriginal peoples of Canada.
The authors explore the evidence for changes in patterns of health and disease prior to and since European contact, up to the present. They discuss medical systems and the place of medicine within various Aboriginal cultures and trace the relationship between politics and the organization of health services for Aboriginal people. They also examine popular explanations for Aboriginal health patterns today, and emphasize the need to understand both the historical-cultural context of health issues, as well as the circumstances that give rise to variation in health problems and healing strategies in Aboriginal communities across the country. An overview of Aboriginal peoples in Canada provides a very general background for the non-specialist. Finally, contemporary Aboriginal healing traditions, the issue of self-determination and health care, and current trends in Aboriginal health issues are examined.
ISBN
97808082085795
Language
English
Material Type
Book
Call Number
REF GN 400 WAL 2006

Copies

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Are you culturally competent?

https://cwslc.andornot.com/en/permalink/catalog111191
Ammerican Academy of Orthopaedic Surgeons (AAOS). Warsaw, IN: Zimmer Inc. , 2005.
Material Type
CD
Audio
Call Number
REF GN 300 CUL 2005
Availability
1 copy, 1 available
The Cultural Competency Challenge is a self-assessment and learning tool, showcasing 18 diverse patient cases, designed to help surgeons become more aware of cultural differences among their patients, including communication and clinical considerations.
Author
Ammerican Academy of Orthopaedic Surgeons (AAOS)
Place of Publication
Warsaw, IN
Publisher
Zimmer Inc.
Publication Date
2005
Physical Description
1 CD-ROM
Subject
Cross-Cultural Health Care
Minority Health
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Patient Relations
Abstract
The Cultural Competency Challenge is a self-assessment and learning tool, showcasing 18 diverse patient cases, designed to help surgeons become more aware of cultural differences among their patients, including communication and clinical considerations.
Notes
AAOS Product: #02735
Language
English
Material Type
CD
Audio
Call Number
REF GN 300 CUL 2005

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Art of focused conversation: 100 ways to access group wisdom in the workplace

https://cwslc.andornot.com/en/permalink/catalog110935
Stanfield, Brian (Editor). Gabriola Island, BC: New Society Publishers , 2000.
Material Type
Book
Call Number
REF BD 620 STA 2000
Availability
1 copy, 1 available
Provides 100 sample workplace conversations designed to improve organizational communications in many situations including; reviewing, evaluating, planning, coaching, mentoring, data interpretation, decision-making, managing and supervising, reflection and celebration.
Author
Stanfield, Brian (Editor)
Place of Publication
Gabriola Island, BC
Publisher
New Society Publishers
Publication Date
2000
Physical Description
Paperback, 224 p.
Subject
Work Behaviour
Abstract
Provides 100 sample workplace conversations designed to improve organizational communications in many situations including; reviewing, evaluating, planning, coaching, mentoring, data interpretation, decision-making, managing and supervising, reflection and celebration.
ISBN
9780865714168
Language
English
Material Type
Book
Call Number
REF BD 620 STA 2000

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Business of kindness: Creating work environments where people thrive

https://cwslc.andornot.com/en/permalink/catalog109719
McIvor, Olivia. Lions Bay, BC: Fairwinds Press , 2006.
Material Type
Book
Call Number
REF BD 620 MCI 2006
Availability
1 copy, 1 available
The Business of Kindness™ is a leading-edge approach aimed at enhancing wellness and sustainability for employees throughout the organization as well as for the organization itself.
Author
McIvor, Olivia
Place of Publication
Lions Bay, BC
Publisher
Fairwinds Press
Publication Date
2006
Physical Description
Paperback, 241 p.
Subject
Work Behaviour
Job Satisfaction
Abstract
The Business of Kindnessâ„¢ is a leading-edge approach aimed at enhancing wellness and sustainability for employees throughout the organization as well as for the organization itself.
ISBN
0968214991
Language
English
Material Type
Book
Call Number
REF BD 620 MCI 2006

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Images
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Change your questions change your life: 10 powerful tools for life and work

https://cwslc.andornot.com/en/permalink/catalog111324
Adams, Marilee. San Francisco: CA: Berrett-Koehler Publishers, Inc. , 2009. 2nd Edition.
Material Type
Book
Call Number
REF AA 75 ADA 2009
Availability
48 copies, 38 available
Questions are at the core of how we listen, behave, think, and relate--as individuals and organizations. Virtually everything we think and do is generated by questions. Questions push us into new territories. The future begins with our thinking, represented by the questions we ask ourselves. This b…
Author
Adams, Marilee
Edition
2nd Edition
Place of Publication
San Francisco: CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2009
Physical Description
Paperback: 196 pages
Subject
Leadership/Coaching
Abstract
Questions are at the core of how we listen, behave, think, and relate--as individuals and organizations. Virtually everything we think and do is generated by questions. Questions push us into new territories. The future begins with our thinking, represented by the questions we ask ourselves. This book shows readers how to consistently choose the questions that can lead them to success, both personally and professionally. This technique, called "QuestionsThinking, stimulates innovation, accelerate productivity, and create more rewarding relationships.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
ISBN
9781576756003
Language
English
Material Type
Book
Call Number
REF AA 75 ADA 2009

Copies

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Clear leadership: Sustaining real collaboration and parnership at work

https://cwslc.andornot.com/en/permalink/catalog111528
Bushe, Gervase R. Mountain View, CA: Davies-Black Publishing , 2009. Revised.
Material Type
Book
Call Number
REF AA 75 BUS 2009
Availability
8 copies, 7 available
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboratio…
Author
Bushe, Gervase R.
Edition
Revised
Place of Publication
Mountain View, CA
Publisher
Davies-Black Publishing
Publication Date
2009
Physical Description
Hardcover: 296 p.
Softcover: 296 p.
Subject
Leadership/Coaching
Abstract
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboration. The book includes 23 skill-building exercises as well as personal stories and examples.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
ISBN
9780891062271
Language
English
Material Type
Book
Call Number
REF AA 75 BUS 2009

Copies

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Creating a culture of collaboration

https://cwslc.andornot.com/en/permalink/catalog109693
Schuman, Sandy (Ed.). San Francisco, CA: Jossey-Bass , 2006.
Website
http://www.josseybass.com/WileyCDA/WileyTitle/productCd-0787981168.html
Material Type
Book
Call Number
REF AA 500 SCH 2006
Availability
1 copy, 1 available
Collaboration is often viewed as a one-time or project-oriented activity. An increasing challenge is to help organizations incorporate collaborative values and practices in their everyday ways of working. In Creating a Culture of Collaboration, an international group of practitioners and researcher…
Website
http://www.josseybass.com/WileyCDA/WileyTitle/productCd-0787981168.html
Author
Schuman, Sandy (Ed.)
Corporate Author
International Association of Facilitators
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2006
Physical Description
Hardcover, 498 p.
Series
Business & Management Series
Subject
Administration
Abstract
Collaboration is often viewed as a one-time or project-oriented activity. An increasing challenge is to help organizations incorporate collaborative values and practices in their everyday ways of working. In Creating a Culture of Collaboration, an international group of practitioners and researchers–from Australia, Belgium, Canada, Chile, New Zealand, Northern Ireland, United Kingdom, and the United States–provide proven approaches to creating a culture of collaboration within and among groups, organizations, communities, and societies.
ISBN
0-7879-8116-8
Language
English
Material Type
Book
Call Number
REF AA 500 SCH 2006

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Websites
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The design for six sigma memory jogger: Desktop guide of tools and methods for robust processes and products

https://cwslc.andornot.com/en/permalink/catalog112909
Ginn, Dana, Varner, Evelyn, Streibel, Barbara. Salem, NH: GOAL/QPC , 2004.
Material Type
Book
Call Number
REF AA 120 GIN 2004
Availability
1 copy, 1 available
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
Author
Ginn, Dana
Varner, Evelyn
Streibel, Barbara
Place of Publication
Salem, NH
Publisher
GOAL/QPC
Publication Date
2004
Physical Description
Paperback: 264 p.
Subject
Lean Leader Development
Abstract
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
ISBN
9781576810583
Language
English
Material Type
Book
Call Number
REF AA 120 GIN 2004

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Fish! culture: Essential conversations that transform your organization: Personal workbook

https://cwslc.andornot.com/en/permalink/catalog113871
Charthouse Learning. Burnsville, MN: Charthouse Learning , 2007.
Material Type
Book
Call Number
REF AA 500 FIS 2007
Availability
1 copy, 1 available
Corporate Author
Charthouse Learning
Place of Publication
Burnsville, MN
Publisher
Charthouse Learning
Publication Date
2007
Physical Description
Ring-bound, 154 p.
Language
English
Material Type
Book
Call Number
REF AA 500 FIS 2007

Copies

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The goal: A process of ongoing improvement

https://cwslc.andornot.com/en/permalink/catalog112903
Goldratt, Eliyahu M., Cox, Jeff. Great Barrington, MA: The North River Press , 2004.
Material Type
Book
Call Number
REF AA 120 GOL 2004
Availability
1 copy, 1 available
A business book disguised as a novel, a love story about the manufacturing process, and an exhilarating adventure in human potential, The Goal is changing how America does business.
Author
Goldratt, Eliyahu M.
Cox, Jeff
Place of Publication
Great Barrington, MA
Publisher
The North River Press
Publication Date
2004
Physical Description
Softcover: 384 p.
Subject
Lean Leader Development
Abstract
A business book disguised as a novel, a love story about the manufacturing process, and an exhilarating adventure in human potential, The Goal is changing how America does business.
ISBN
9780884271789
Language
English
Material Type
Book
Call Number
REF AA 120 GOL 2004

Copies

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Heart of coaching: Using transformational coaching to create a high-performance coaching culture

https://cwslc.andornot.com/en/permalink/catalog111160
Crane, Thomas G. San Diego, CA: FTA Press , 2009. 3rd Edition.
Material Type
Book
Call Number
REF AA 75 CRA 2009
Availability
42 copies, 41 available
This book provides the tools for leaders and teams to develop a common language and shared protocol and a learning and development orientation towards people. These critical dynamics support the entire culture becoming a "feedback-rich, high-performance" organization. It guides leaders, managers, a…
Author
Crane, Thomas G.
Edition
3rd Edition
Place of Publication
San Diego, CA
Publisher
FTA Press
Publication Date
2009
Physical Description
Paperback: 240 pages
Subject
Leadership/Coaching
Abstract
This book provides the tools for leaders and teams to develop a common language and shared protocol and a learning and development orientation towards people. These critical dynamics support the entire culture becoming a "feedback-rich, high-performance" organization. It guides leaders, managers, and entire teams who want to enhance or master their coaching skills through 2 critical aspects of coaching: 1. establishing authentic, healthy and respectful coaching relationships, and 2. organizing and conducting the actual coaching conversations that lead to commitments for positive results that both the coach and the coachee are willing to support.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
ISBN
987-09660874-3-7
Language
English
Material Type
Book
Call Number
REF AA 75 CRA 2009

Copies

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Hoshin kanri: Policy deployment for successful TQM

https://cwslc.andornot.com/en/permalink/catalog120089
Akao, Yoji. Boca Raton, Fla.: CRC Press , 2004. 1st ed.
Material Type
Book
Call Number
AA 120 AKA 2004
Availability
1 copy, 1 available
This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced pro…
Author
Akao, Yoji
Edition
1st ed.
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2004
Physical Description
Paperback, 207 p., ill
Subject
Lean Leader Development
Abstract
This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced process planning are reviewed and include: a five-year vision; one-year plan; deployment to departments; execution; monthly audit; and annual audit. The practice of Hoshin Kanri will enable you to:
Align all departmental and individual project goals to corporate goals and eliminate duplication of effort.
Communicate to every employee his or her role in achieving the company vision.
Closely monitor performance using carefully devised measures of progress.
ISBN
9781563273117
Language
English
Material Type
Book
Call Number
AA 120 AKA 2004

Copies

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Immigrant & refugee women's cultural health practices: A guide for health care professionals

https://cwslc.andornot.com/en/permalink/catalog111214
Kongnetiman, Linda. Calgary, AB: Southern Alberta Child & Youth Health Network (SACYHN) , 2005.
Material Type
Book
Call Number
REF GN 300 KON 2005
Availability
1 copy, 1 available
A manual to provide health care professionals with information that will support them in their kowledge, and skill building in providing cuturally competent services to first generation immigrant and refugee women, including; Ante-partum with focus on pregnancy, intra-partum with focus on labour an…
Author
Kongnetiman, Linda
Place of Publication
Calgary, AB
Publisher
Southern Alberta Child & Youth Health Network (SACYHN)
Publication Date
2005
Physical Description
Spriral bound paperback: 50 p.
Subject
Cross-Cultural Health Care
Pregnancy/Childbirth. Obstetrics
Perspectives in Health Care
Patient Relations
Abstract
A manual to provide health care professionals with information that will support them in their kowledge, and skill building in providing cuturally competent services to first generation immigrant and refugee women, including; Ante-partum with focus on pregnancy, intra-partum with focus on labour and delivery, post-partum with a focus on delivery and care, post-partum depression, and gynecology with a focus on sexuality, breast health, menopause, papanicolaou, and abortion. Presents cutural summaries on five ethnic groups: Chinese, South Asian, Middle Eastern Sudanese, and Ethiopian women.
Language
English
Material Type
Book
Call Number
REF GN 300 KON 2005

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Lean lexicon: A graphical glossary for lean thinkers

https://cwslc.andornot.com/en/permalink/catalog112889
Lean Enterprise Institute, Marchwinski, Chet (editor), Shook, John (editor), Ferror, Jose (foreward), Jones, Dan (foreward), Womack, Jim (foreward). Cambridge, MA: The Lean Enterprise Institute, Inc. , 2004.
Material Type
Book
Call Number
REF AA 120 MAR 2004
Availability
1 copy, 1 available
The Lexicon provides definitions, examples, and lots of illustrations to clarify the special language lean thinkers use and sometimes confuse. The Lexicon contains more than 145 definitions and 55 graphics, plus four appendices with additional terms, illustrations, and references.
Author
Lean Enterprise Institute
Marchwinski, Chet (editor)
Shook, John (editor)
Ferror, Jose (foreward)
Jones, Dan (foreward)
Womack, Jim (foreward)
Place of Publication
Cambridge, MA
Publisher
The Lean Enterprise Institute, Inc.
Publication Date
2004
Physical Description
Softcover: 102 p.
Subject
Lean Leader Development
Abstract
The Lexicon provides definitions, examples, and lots of illustrations to clarify the special language lean thinkers use and sometimes confuse. The Lexicon contains more than 145 definitions and 55 graphics, plus four appendices with additional terms, illustrations, and references.
ISBN
9780966784367
Language
English
Material Type
Book
Call Number
REF AA 120 MAR 2004

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The lean manager: A novel of lean transformation

https://cwslc.andornot.com/en/permalink/catalog113149
Balle, Michael, Balle, Freddy. Cambridge, MA: Lean Enterprise Institute , 2009.
Material Type
Book
Call Number
REF AA 120 BAL 2009
Availability
2 copies, 1 available
The Lean Manager: A Novel of Lean Transformation reveals how individuals can go beyond the short-term gains from tools, and realize a deeper, sustainable path of improvement. Full of human moments that capture the excitement and drama of lean implementation, as well as clear explanations of how too…
Author
Balle, Michael
Balle, Freddy
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute
Publication Date
2009
Physical Description
Softcover: 458 p.
Subject
Lean Leader Development
Abstract
The Lean Manager: A Novel of Lean Transformation reveals how individuals can go beyond the short-term gains from tools, and realize a deeper, sustainable path of improvement. Full of human moments that capture the excitement and drama of lean implementation, as well as clear explanations of how tools and systems go hand-in-hand, this book will teach and inspire every person working to make lean a reality in their organization today.
ISBN
9781934109250
Language
English
Material Type
Book
Call Number
REF AA 120 BAL 2009

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF On Loan, due Monday, February 3, 2020
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Lean six sigma: Combining six sigma quality with lean speed

https://cwslc.andornot.com/en/permalink/catalog112913
George, Michael L. New York, NY: McGraw-Hill , 2002.
Material Type
Book
Call Number
REF AA 120 GEO 2002
Availability
1 copy, 1 available
"Lean Six Sigma" integrates Lean Production with the cost and tools of Six Sigma and provides a roadmap of implementation so that results are seen in less than a year.
Author
George, Michael L.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2002
Physical Description
Hardcover: 322 p.
Subject
Lean Leader Development
Abstract
"Lean Six Sigma" integrates Lean Production with the cost and tools of Six Sigma and provides a roadmap of implementation so that results are seen in less than a year.
ISBN
9780071385213
Language
English
Material Type
Book
Call Number
REF AA 120 GEO 2002

Copies

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Lean six sigma for service: How to use lean speed and six sigma quality to improve services and transactions

https://cwslc.andornot.com/en/permalink/catalog112918
George, Michael L. New York, NY: McGraw-Hill , 2003.
Material Type
Book
Call Number
REF AA 120 GEO 2003
Availability
1 copy, 1 available
"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
Author
George, Michael L.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2003
Physical Description
Hardcover: 386 p.
Subject
Lean Leader Development
Abstract
"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
ISBN
9780071418218
Language
English
Material Type
Book
Call Number
REF AA 120 GEO 2003

Copies

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Lean six sigma in sickness and in health: An integrated enterprise excellence novel

https://cwslc.andornot.com/en/permalink/catalog112886
Breyfogle, Forrest, Salvekar, Arvind. Austin, TX: Quality Books, Inc. , 2004.
Material Type
Book
Call Number
REF AA 120 BRE 2004
Availability
1 copy, 1 available
The book Lean Six Sigma in Sickness and in Health seeks to explain, using a healthcare illustration, Beyond Lean Six Sigma techniques in a thorough but entertaining and easy-to-understand way. The easy-to-digest format is perfect for executive managers scanning for the right management initiative, …
Author
Breyfogle, Forrest
Salvekar, Arvind
Place of Publication
Austin, TX
Publisher
Quality Books, Inc.
Publication Date
2004
Physical Description
Softcover: 144 p.
Subject
Lean Leader Development
Abstract
The book Lean Six Sigma in Sickness and in Health seeks to explain, using a healthcare illustration, Beyond Lean Six Sigma techniques in a thorough but entertaining and easy-to-understand way. The easy-to-digest format is perfect for executive managers scanning for the right management initiative, whether they are looking for application of Lean Six Sigma in Healthcare or elsewhere. This format is also useful in allaying the nervousness (and the accompanying loss of productivity) that middle and lower-level managers often experience when a new management initiative is introduced.
ISBN
9780971322219
Language
English
Material Type
Book
Call Number
REF AA 120 BRE 2004

Copies

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Lean solutions: How companies and customers can create value and wealth together

https://cwslc.andornot.com/en/permalink/catalog112896
Womack, James P., Jones, Daniel T. New York, NY: Free Press , 2005.
Material Type
Book
Call Number
REF AA 120 WOM 2005
Availability
1 copy, 1 available
James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. Lean Solutions will inspire managers to take the first steps toward perfecting their company's process of giving consumers what they really want.
Author
Womack, James P.
Jones, Daniel T.
Place of Publication
New York, NY
Publisher
Free Press
Publication Date
2005
Physical Description
Hardcover: 355 p.
Subject
Lean Leader Development
Abstract
James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. Lean Solutions will inspire managers to take the first steps toward perfecting their company's process of giving consumers what they really want.
ISBN
9780743277785
Language
English
Material Type
Book
Call Number
REF AA 120 WOM 2005

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Lean thinking: Banish waste and create wealth in your corporation

https://cwslc.andornot.com/en/permalink/catalog112900
Womack, James P., Jones, Daniel T. [Toronto, ON]: Free Press , 2009.
Material Type
Book
Call Number
REF AA 120 WOM 2009
Availability
20 copies, 20 available
In the revised and updated edition of Lean Thinking: Banish Waste and Create Wealth in Your Corporation, authors James P. Womack and Daniel T. Jones provide a thoughtful expansion upon their value-based business system based on the Toyota model. Along the way they update their action plan in light …
Author
Womack, James P.
Jones, Daniel T.
Place of Publication
[Toronto, ON]
Publisher
Free Press
Publication Date
2009
Physical Description
Hardcover: 396 p.
Subject
Lean Leader Development
Abstract
In the revised and updated edition of Lean Thinking: Banish Waste and Create Wealth in Your Corporation, authors James P. Womack and Daniel T. Jones provide a thoughtful expansion upon their value-based business system based on the Toyota model. Along the way they update their action plan in light of new research and the increasing globalization of manufacturing, and they revisit some of their key case studies (most of which still derive, however, from the automotive, aerospace, and other manufacturing industries).
ISBN
9780743249270
Language
English
Material Type
Book
Call Number
REF AA 120 WOM 2009

Copies

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