Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…
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A leading management consultant outlines seven organizational rules for improving effectiveness and increasing productivity at work and at home.
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Numerous studies, inquiries, and statistics accumulated over the years have demonstrated the poor health status of Aboriginal peoples relative to the Canadian population in general. Aboriginal Health in Canada is about the complex web of physiological, psychological, spiritual, historical, sociolog…
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A companion guide to the ACoRN textbook . 2021; A learning tool for ACoRN providers and a companion guide to the ACoRN textbook. The guide includes a set of laminated ACoRN sequences.
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In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing h…
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This book provides information about how to use the online social networking tool 'Twitter' including:; Setting up your Twitter account and getting started.; Creating great Tweets (making the most of the 140 characters).; Using Twitter to make connections, exchange great ideas, and; uncover hard-to…
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Students, residents, and instructors swear byAndreoli and Carpenter's Cecil Essentials of Medicine because it presents just the right amount of information, just the right way. This updated edition has been revised to provide the most current, easy-to-digest review of internal medicine. Comprehensi…
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The Cultural Competency Challenge is a self-assessment and learning tool, showcasing 18 diverse patient cases, designed to help surgeons become more aware of cultural differences among their patients, including communication and clinical considerations.
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Provides 100 sample workplace conversations designed to improve organizational communications in many situations including; reviewing, evaluating, planning, coaching, mentoring, data interpretation, decision-making, managing and supervising, reflection and celebration.
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The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies.
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Covering the essentials of normal and abnormal human development for students in a variety of health science disciplines,Before We Are Born: Essentials of Embryology and Birth Defects, 10th Edition,reflects new research findings and current clinical practice through concise text and abundant illust…
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The Book of Awesome is a high five for humanity and a big celebration of life's little moments and the underappreciated, simple things that make us happy.
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In pediatric nursing, the ability to apply previously learned concepts to new situations is critical. In today's educational climate, with reduced class time being devoted to specialty areas, it is particularly important for nursing educators to focus on key concepts, rather than attempting to cove…
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Questions are at the core of how we listen, behave, think, and relate--as individuals and organizations. Virtually everything we think and do is generated by questions. Questions push us into new territories. The future begins with our thinking, represented by the questions we ask ourselves. This b…
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Questions are at the core of how we listen, behave, think, and relate--as individuals and organizations. Virtually everything we think and do is generated by questions. Questions push us into new territories. The future begins with our thinking, represented by the questions we ask ourselves. This b…
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Collaboration is often viewed as a one-time or project-oriented activity. An increasing challenge is to help organizations incorporate collaborative values and practices in their everyday ways of working. In Creating a Culture of Collaboration, an international group of practitioners and researcher…
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"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
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The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organization…
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The book that revolutionized business communications has been updated for today?s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches read…
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