Author

Fabrizio, Thomas A.

Tapping, Don

Edition

1st ed.

Place of Publication

New York, NY

Publisher

Productivity Press

Publication Date

2006

Physical Description

Paperback, 188 p., ill

Subject

Time Management

Communication

Abstract

Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency.

In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique.

This book is a blueprint for building a Lean foundation for your office

Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits.

To introduce the 5S system and sell its use to executives as well as workers, consider purchasing

ISBN

9781563273186

Language

English

Material Type

Book

Call Number

AA 74 FAB 2006

Copies

Author

Joseph, Bob

Place of Publication

New York, USA

Publisher

Seal Press

Publication Date

2019

Physical Description

160pp

Subjects

Anti-Racism

Diversity

Indigenous

Reconciliation

Abstract

Based on a viral article, 21 Things You May Not Know About the Indian Act is the essential guide to understanding the legal document and its repercussion on generations of Indigenous Peoples, written by a leading cultural sensitivity trainer.

Since its creation in 1876, the Indian Act has shaped, controlled, and constrained the lives and opportunities of Indigenous Peoples, and is at the root of many enduring stereotypes. Bob Joseph's book comes at a key time in the reconciliation process, when awareness from both Indigenous and non-Indigenous communities is at a crescendo. Joseph explains how Indigenous Peoples can step out from under the Indian Act and return to self-government, self-determination, and self-reliance - and why doing so would result in a better country for every Canadian. He dissects the complex issues around truth and reconciliation, and clearly demonstrates why learning about the Indian Act's cruel, enduring legacy is essential for the country to move toward true reconciliation.

ISBN

978-0995266520

Language

English

Material Type

Book

Call Number

REF NR 100 JOS 2018

Copies

Author

Fenwick, Tara J.

Parsons, Jim

Edition

2nd ed.

Place of Publication

[Toronto, ON]

Publisher

Thompson Educational Publishing, Inc.

Publication Date

2009

Physical Description

Softcover: 274 pp.

Subject

Leadership/Coaching

Program Evaluation

Abstract

This book is a practical introduction to learner evaluation in the various contexts of adult education. The authors highlight and review the principles of evaluation, and provide strategies on how to implement evaluation in different learning situations. This book is a resource for educators, trainers and others concerned about the critical role of evaluation in the learning process.

Notes

RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.

ISBN

978-1-55077-166-4

Language

English

Material Type

Book

Call Number

REF AA 400 FEN 2009

Copies

Author

Stanfield, Brian (Editor)

Place of Publication

Gabriola Island, BC

Publisher

New Society Publishers

Publication Date

2000

Physical Description

Paperback, 224 p.

Subject

Work Behaviour

Abstract

Provides 100 sample workplace conversations designed to improve organizational communications in many situations including; reviewing, evaluating, planning, coaching, mentoring, data interpretation, decision-making, managing and supervising, reflection and celebration.

ISBN

9780865714168

Language

English

Material Type

Book

Call Number

REF BD 620 STA 2000

Copies

Author

Geddes, Gary

Edition

1st

Place of Publication

United Kingdom

Publisher

Penguin Books

Publication Date

2015

Physical Description

408pp

Subjects

Anti-Racism

Diversity

Indigenous

Abstract

As a botanist, Robin Wall Kimmerer has been trained to ask questions of nature with the tools of science. As a member of the Citizen Potawatomi Nation, she embraces the notion that plants and animals are our oldest teachers. In Braiding Sweetgrass, Kimmerer brings these two lenses of knowledge together to take us on ?a journey that is every bit as mythic as it is scientific, as sacred as it is historical, as clever as it is wise? (Elizabeth Gilbert).

Drawing on her life as an indigenous scientist, and as a woman, Kimmerer shows how other living beings?asters and goldenrod, strawberries and squash, salamanders, algae, and sweetgrass?offer us gifts and lessons, even if we've forgotten how to hear their voices. In reflections that range from the creation of Turtle Island to the forces that threaten its flourishing today, she circles toward a central argument: that the awakening of ecological consciousness requires the acknowledgment and celebration of our reciprocal relationship with the rest of the living world. For only when we can hear the languages of other beings will we be capable of understanding the generosity of the earth, and learn to give our own gifts in return.

ISBN

978-1571313560

Language

English

Material Type

Book

Call Number

REF NR 100 KIM 2015

Copies

Editor

Greenwood, Margo

de Leeuw, Sarah

Lindsay, Nicole Marie

Edition

2nd

Place of Publication

Toronto

Publisher

Canadian Scholars

Publication Date

2018

Physical Description

Paperback 364pp

Subject

Diversity

Health

Ethics

health inequities

Indigenous

Abstract

Now in its second edition, this collection explores how multiple health determinants, such as colonialism, gender, culture, early childhood development, the environment, geography, HIV/AIDS, medicine, and policy, impact the health status of Indigenous peoples in Canada. Grounded in expert voices of First Nations, Inuit, and Métis writers from coast to coast, this updated edition includes a chapter on environment and land defense; a foreword written by Dr. Evan Adams, Chief Medical Officer of the First Nations Health Authority; chapters by Liz Howard and Helen Knott, Indigenous poets; and an updated arrangement that reflects the significant social and political events that dominated headlines over the last two years, such as the protests at Standing Rock, North Dakota, the US national election of 2016, the Indigenous youth suicide epidemic, and the enquiry into murdered and missing Indigenous women and girls in Canada. This revolutionary book is appropriate for undergraduate and graduate students enrolled in courses on health, public and population health, community health sciences, medicine, nursing, and social work.

ISBN

9781-77338-0377

Material Type

Book

Call Number

ET 100 GRE 2018

Copies

Editor

McGregor, Catherine

Bedi, SHailoo

Place of Publication

Montreal, Canada

Publisher

McGill-Queen's University Press

Publication Date

2024

Physical Description

360pp

Subjects

Anti-Racism

Diversity

Leadership

Education

Abstract

Widely understood to be the best tool of social change, education offers a space to interrogate persistent and damaging oppressions, calling into question the cultural and political antecedents, as well as the current politics and practices, that have facilitated inequity. Educational leaders themselves, however, have much to learn about dismantling systems that maintain these barriers.

Diversity Leadership in Education offers a deep look into the complexities and opportunities afforded by new models of diversity leadership. Authors from across North America explore how diverse leaders are key to improving the school experience for marginalized students. Indigenous, Black, racialized, and collaborative forms of leadership contribute to decolonizing educational settings by unsettling hegemonic ideas; these include the dominance of equity myths in educational administration and pedagogical whitewashing around issues germane to social justice.

Unpacking privilege in education systems, the volume speaks to incorporating social justice in everyday leadership practices through advocacy, solidarity, spirituality, relationality, and reconciliation. It profiles diversity leadership as a rudder, steering a more inclusive and equitable society.

ISBN

978-0228019251

Language

English

Material Type

Book

Call Number

REF NR 100 MCG 2024

Copies

Author

Bozarth, Jane

Place of Publication

San Francisco, CA

Publisher

John Wiley & Sons, Inc.

Publication Date

2005

Physical Description

Paperback: 214 pages

Subject

E-Learning

Learning

Abstract

This book provides the nuts-and-bolts information needed to incorporate e-learning solutions at minimal cost. The author offers strategies for building from-scratch programs, recycling, reusing, and repurposing resources; negotiating reasonable expenses for "store bought" e-learning products; and incorporating real-world ideas for assembling tools, techniques, and strategies into workplace solutions.

ISBN

978-0787977122

Language

English

Material Type

Book

Call Number

REF AA 320 BOZ 2005

Copies

Author

Shaeen-Hussain, Samir

Place of Publication

Quebec

Publisher

McGill Queen University Press

Publication Date

2020

Physical Description

Paperback 326pp

Subject

Diversity

Health

Ethics

health inequities

Indigenous

Abstract

Launched by healthcare providers in January 2018, the #aHand2Hold campaign confronted the Quebec government's practice of separating children from their families during medical evacuation airlifts, which disproportionately affected remote and northern Indigenous communities. Pediatric emergency physician Samir Shaheen-Hussain's captivating narrative of this successful campaign, which garnered unprecedented public attention and media coverage, seeks to answer lingering questions about why such a cruel practice remained in place for so long. In doing so it serves as an indispensable case study of contemporary medical colonialism in Quebec. Fighting for a Hand to Hold exposes the medical establishment's role in the displacement, colonization, and genocide of Indigenous peoples in Canada. Through meticulously gathered government documentation, historical scholarship, media reports, public inquiries, and personal testimonies, Shaheen-Hussain connects the draconian medevac practice with often-disregarded crimes and medical violence inflicted specifically on Indigenous children. This devastating history and ongoing medical colonialism prevent Indigenous communities from attaining internationally recognized measures of health and social well-being because of the pervasive, systemic anti-Indigenous racism that persists in the Canadian public health care system - and in settler society at large. Shaheen-Hussain's unique perspective combines his experience as a frontline pediatrician with his long-standing involvement in anti-authoritarian social justice movements. Sparked by the indifference and callousness of those in power, this book draws on the innovative work of Indigenous scholars and activists to conclude that a broader decolonization struggle calling for reparations, land reclamation, and self-determination for Indigenous peoples is critical to achieve reconciliation in Canada.

ISBN

9780-2280-03601

Material Type

Book

Call Number

ET 100 SHA 2020

Copies

Author

Marmot, Michael

Place of Publication

New York

Publisher

Bloomsbury Publishing

Publication Date

2015

Physical Description

387pp

Subjects

Anti-Racism

Diversity

Social Injustice

Abstract

In Baltimore's inner-city neighborhood of Upton/Druid Heights, a man's life expectancy is sixty-three; not far away, in the Greater Roland Park/Poplar neighborhood, life expectancy is eighty-three. The same twenty-year avoidable disparity exists in the Calton and Lenzie neighborhoods of Glasgow, and in other cities around the world.

In Sierra Leone, one in 21 fifteen-year-old women will die in her fertile years of a maternal-related cause; in Italy, the figure is one in 17,100; but in the United States, which spends more on healthcare than any other country in the world, it is one in 1,800 (and now, with the new administration chipping away at Obamacare, the statistics stand to grow even more devastating). Why?

Dramatic differences in health are not a simple matter of rich and poor; poverty alone doesn't drive ill health, but inequality does. Indeed, suicide, heart disease, lung disease, obesity, and diabetes, for example, are all linked to social disadvantage. In every country, people at relative social disadvantage suffer health disadvantage and shorter lives. Within countries, the higher the social status of individuals, the better their health. These health inequalities defy the usual explanations. Conventional approaches to improving health have emphasized access to technical solutions and changes in the behavior of individuals, but these methods only go so far. What really makes a difference is creating the conditions for people to have control over their lives, to have the power to live as they want. Empowerment is the key to reducing health inequality and thereby improving the health of everyone. Marmot emphasizes that the rate of illness of a society as a whole determines how well it functions; the greater the health inequity, the greater the dysfunction.

Marmot underscores that we have the tools and resources materially to improve levels of health for individuals and societies around the world, and that to not do so would be a form of injustice. Citing powerful examples and startling statistics (?young men in the U.S. have less chance of surviving to sixty than young men in forty-nine other countries?), The Health Gap presents compelling evidence for a radical change in the way we think about health and indeed society, and inspires us to address the societal imbalances in power, money, and resources that work against health equity.

ISBN

9781-63286-0781

Language

English

Material Type

Book

Call Number

REF NR 100 MAR 2015

Copies

Editor

Hanikivsky, Olena

Place of Publication

Vancouver

Publisher

UBC Press

Publication Date

2011

Physical Description

Paperback 398pp

Subject

Diversity

Health

Ethics

health inequities

Abstract

There is a growing recognition that existing theories on, and approaches to, health inequities are limited in their ability to capture how they are produced through changing, co-constituted, and intersecting effects of multiple forms of oppression. Intersectionality considers the interactions and combined impacts of social locations and structural processes on the creation and perpetuation of inequities. This volume brings together activists, scholars, and community-based researchers to apply interpretations of intersectionality to health and organizational governance cases. By addressing specific health issues, it demonstrates that inequities cannot be understood without the interrogation of power and diverse social locations and structures that shape lives and experiences of health.

ISBN

9780-7748-1976-3

Material Type

Book

Call Number

ET 100 HAN 2011

Copies

Author

Kendi, Ibram X

Place of Publication

New York

Publisher

One World

Publication Date

2019

Physical Description

305pp

Subjects

Anti-Racism

Diversity

Abstract

Antiracism is a transformative concept that reorients and reenergizes the conversation about racism?and, even more fundamentally, points us toward liberating new ways of thinking about ourselves and each other. At its core, racism is a powerful system that creates false hierarchies of human value; its warped logic extends beyond race, from the way we regard people of different ethnicities or skin colors to the way we treat people of different sexes, gender identities, and body types. Racism intersects with class and culture and geography and even changes the way we see and value ourselves. In How to Be an Antiracist, Kendi takes readers through a widening circle of antiracist ideas?from the most basic concepts to visionary possibilities?that will help readers see all forms of racism clearly, understand their poisonous consequences, and work to oppose them in our systems and in ourselves.

Kendi weaves an electrifying combination of ethics, history, law, and science with his own personal story of awakening to antiracism. This is an essential work for anyone who wants to go beyond the awareness of racism to the next step: contributing to the formation of a just and equitable society.

ISBN

9781-525-509288

Language

English

Material Type

Book

Call Number

REF NR 100 KEN 2019

Copies

Author

Brown, Jennifer

Edition

2nd

Place of Publication

Oakland, CA

Publisher

Berrett-Koehler Publishers

Publication Date

2022

Physical Description

144pp

Subjects

Anti-Racism

Diversity

Leadership

Culture

Abstract

he need for inclusive leadership has never been more urgent. In the United States, the wealth gap is the greatest it has ever been, with women, people of color, and other marginalized communities being the most impacted by economic and societal inequities. In the workplace, representation is still sorely lacking across every industry. Pay disparities, low wages, and lack of benefits continue to characterize many jobs in the nation?s labor force. These realities have an impact on generations, communities, and our society overall. To build a more equitable future, leaders must grasp the urgency of their role and responsibility in the change effort.

In this updated and greatly expanded second edition of her bestselling book, Jennifer Brown takes a deeper dive into what it takes to be an inclusive leader and examines the challenges and mindsets that continue to hold many leaders back. Combining nearly two decades of professional DEI expertise with personal experience and reflection, she tackles complex topics such as identity, privilege, and systemic inequities. Following her widely acclaimed Inclusive Leader Continuum, Brown makes the journey to becoming an inclusive leader more informed and actionable by offering new structure and content throughout the new edition of the book, including new insights and stories, detailed strategies and tools, and discussion guides to spark learning at the individual and organizational levels.

Whether you are already a fan of the first edition of How to Be an Inclusive Leader or are just embarking on your journey to become a more inclusive leader, this book will meet you where you are and equip you to take action and step into your role in the change effort.

ISBN

978-1523002009

Language

English

Material Type

Book

Call Number

REF NR 100 BRO 2022

Copies

Author

Geddes, Gary

Edition

1st

Place of Publication

British Columbia, Canada

Publisher

Heritage House

Publication Date

2017

Physical Description

320pp

Subjects

Anti-Racism

Diversity

Indigenous

Reconciliation

Abstract

After the publication of his critically acclaimed 2011 book Drink the Bitter Root: A Writer?s Search for Justice and Healing in Africa, author Gary Geddes turned the investigative lens on his own country, embarking on a long and difficult journey across Canada to interview Indigenous elders willing to share their experiences of segregated health care, including their treatment in the "Indian hospitals" that existed from coast to coast for over half a century.

The memories recounted by these survivors?from gratuitous drug and surgical experiments to electroshock treatments intended to destroy the memory of sexual abuse?are truly harrowing, and will surely shatter any lingering illusions about the virtues or good intentions of our colonial past. Yet, this is more than just the painful history of a once-so-called vanishing people (a people who have resisted vanishing despite the best efforts of those in charge); it is a testament to survival, perseverance, and the power of memory to keep history alive and promote the idea of a more open and just future.

Released to coincide with the Year of Reconciliation (2017), Medicine Unbundled is an important and timely contribution to our national narrative.

ISBN

978-1772031645

Language

English

Material Type

Book

Call Number

REF NR 100 GED 2017

Copies

Author

Saad, Layla F

Place of Publication

Napperville, Illinois

Publisher

Source Books

Publication Date

2020

Physical Description

238pp

Subjects

Anti-Racism

Diversity

Abstract

Based on the viral Instagram challenge that captivated participants worldwide, Me and White Supremacy takes readers on a 28-day journey, complete with journal prompts, to do the necessary and vital work that can ultimately lead to improving race relations.

Updated and expanded from the original workbook (downloaded by nearly 100,000 people), this critical text helps you take the work deeper by adding more historical and cultural contexts, sharing moving stories and anecdotes, and including expanded definitions, examples, and further resources, giving you the language to understand racism, and to dismantle your own biases, whether you are using the book on your own, with a book club, or looking to start family activism in your own home.

This book will walk you step-by-step through the work of examining:

Examining your own white privilege

What allyship really means

Anti-blackness, racial stereotypes, and cultural appropriation

Changing the way that you view and respond to race

How to continue the work to create social change

Awareness leads to action, and action leads to change. For readers of White Fragility, White Rage, So You Want To Talk About Race, The New Jim Crow, How to Be an Anti-Racist and more who are ready to closely examine their own beliefs and biases and do the work it will take to create social change.

ISBN

9781-7282-09807

Language

English

Material Type

Book

Call Number

REF NR 100 SAA 2019

Copies

Author

Menakem, Resmaa

Place of Publication

Las Vegas

Publisher

Central Recovery Press

Publication Date

2017

Physical Description

310pp

Subjects

Anti-Racism

Diversity

Abstract

In this groundbreaking book, therapist Resmaa Menakem examines the damage caused by racism in America from the perspective of trauma and body-centered psychology.

The body is where our instincts reside and where we fight, flee, or freeze, and it endures the trauma inflicted by the ills that plague society. Menakem argues this destruction will continue until Americans learn to heal the generational anguish of white supremacy, which is deeply embedded in all our bodies. Our collective agony doesn't just affect African Americans. White Americans suffer their own secondary trauma as well. So do blue Americans?our police.

My Grandmother's Hands is a call to action for all of us to recognize that racism is not only about the head, but about the body, and introduces an alternative view of what we can do to grow beyond our entrenched racialized divide.

Paves the way for a new, body-centered understanding of white supremacy?how it is literally in our blood and our nervous system.

Offers a step-by-step healing process based on the latest neuroscience and somatic healing methods, in addition to incisive social commentary.

ISBN

9781-942094-470

Language

English

Material Type

Book

Call Number

REF NR 100 MEN 2017

Copies

Author

Ahmed, Sara

Place of Publication

London

Publisher

Duke University Press

Publication Date

2012

Physical Description

243pp

Subjects

Anti-Racism

Diversity

Abstract

What does diversity do? What are we doing when we use the language of diversity? Sara Ahmed offers an account of the diversity world based on interviews with diversity practitioners in higher education, as well as her own experience of doing diversity work. Diversity is an ordinary, even unremarkable, feature of institutional life. Yet diversity practitioners often experience institutions as resistant to their work, as captured through their use of the metaphor of the "brick wall." On Being Included offers an explanation of this apparent paradox. It explores the gap between symbolic commitments to diversity and the experience of those who embody diversity. Commitments to diversity are understood as "non-performatives" that do not bring about what they name. The book provides an account of institutional whiteness and shows how racism can be obscured by the institutionalization of diversity. Diversity is used as evidence that institutions do not have a problem with racism. On Being Included offers a critique of what happens when diversity is offered as a solution. It also shows how diversity workers generate knowledge of institutions in attempting to transform them.

ISBN

9780-8223-52365

Language

English

Material Type

Book

Call Number

REF NR 100 AHM 2012

Copies

Author

Hossain, Anushay

Place of Publication

New York

Publisher

Tiller Press

Publication Date

2021

Physical Description

279pp

Subjects

Anti-Racism

Diversity

Abstract

When Anushay Hossain became pregnant in the US, she was so relieved. Growing up in Bangladesh in the 1980s, where the concept of women?s healthcare hardly existed, she understood how lucky she was to access the best in the world. But she couldn?t have been more wrong. Things started to go awry from the minute she stepped in the hospital, and after thirty hours of labor (two of which she spent pushing), Hossain?s epidural slipped. Her pain was so severe that she ran a fever of 104 degrees, and as she shook and trembled uncontrollably, the doctors finally performed an emergency C-section.

Giving birth in the richest country on earth, Hossain never imagined she could die in labor. But she almost did. The experience put her on a journey to explore, understand, and share how women?especially women of color?are dismissed to death by systemic sexism in American healthcare.

Following in the footsteps of feminist manifestos such as The Feminine Mystique and Rage Becomes Her, The Pain Gap is an eye-opening and stirring call to arms that encourages women to flip their ?hysteria complex? on its head and use it to revolutionize women?s healthcare. This book tells the story of Hossain?s experiences?from growing up in South Asia surrounded by staggering maternal mortality rates to lobbying for global health legislation on Capitol Hill to nearly becoming a statistic herself. Along the way, she realized that a little fury might be just what the doctor ordered.

Meticulously researched and deeply reported, this book explores real women?s traumatic experiences with America?s healthcare system?and empowers everyone to use their experiences to bring about the healthcare revolution women need.

ISBN

9781-9821-77775

Language

English

Material Type

Book

Call Number

REF NR 100 HOS 2021

Copies

Publisher

(IME) Information Management & Economics, Inc.

Publication Date

1994

Physical Description

Spiralbound paperback: (Tabs include: 9 modules, checklist, transparencies, handouts & references)

Subject

Patient Education

Patient Relations

Abstract

This guide provides a 'framework' for people who lead training programs in a plain language approach to communications. Based on a two-day course, this reference is divided into nine modules that can be customized in order to help participants to develop the skills necessary to use a plain language approach in any setting.

Language

English

Material Type

Book

Call Number

REF IA 850 PLA 1994

Copies

Author

Caffarella, Rosemary S.

Edition

2nd ed.

Place of Publication

San Francisco, CA

Publisher

Jossey-Bass

Publication Date

2002

Physical Description

Softcover: 403 p.

Subject

Leadership/Coaching

Abstract

This book is a concrete how-to guide and resource book for planning educational and training programs for adults in a variety of settings, from the corporate sector to educational organizations. It includes new material and examples including the significance of discerning the planning context, the importance of addressing power dynamics and ethical issues encountered in the planning process, and current information about incorporating technology into the development and practice of adult education and training programs.

Notes

RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.

Language

English

Material Type

Book

Call Number

REF AA 75 CAF 2002

Copies