C&W Library Catalogue
Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
Leading with Questions will help you encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and more. Michael Marquardt reveals how to determine which questions will lead to solutions to even the most challenging is…
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This book explores what it takes to eliminate interpersonal mush and create a climate in which people can feel free to say what they really mean, where goals and plans are truly agreed to, teams genuinely pull together, and real learning takes place. The author shows leaders at all levels how to cr…
| Copy 2 BC Children's and Women's Study and Learning Commons | On Loan, due Wednesday, June 12, 2024 | ||
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For most leaders today, complexity is outpacing their personal and collective development. Most leaders are in over their heads, whether they know it or not. The most successful organizations over time are the best led. While this has always been true, today escalating global complexity puts leader…
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Six Sigma For Dummies teaches the reader all the foundation principles, methods, and tools of this magnificent problem-solving system.
| Copy 1 BC Children's and Women's Study and Learning Commons REF | On Loan, due Wednesday, May 8, 2024 |
Steve Hoeft tells the stories he learned from his Toyota Production System (TPS) master teachers. "Stories From My Sensei" provides insight into how and how-not-to implement TPS principles.
| Copy 1 BC Children's and Women's Study and Learning Commons REF | On Loan, due Monday, February 3, 2020 |
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the conte…
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A business book disguised as a novel, a love story about the manufacturing process, and an exhilarating adventure in human potential, The Goal is changing how America does business.
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A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
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In "Gemba Walks", Jim Womack shares his experiences of visiting companies and observing how people work together to create value. He offers insight on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for new way …
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Taichii Ohno, the inventory of the Toyota Production System and Lean manufacturing, explains how Lean principles can improve any production endeavour.
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"The Public Health Memory Jogger II" provides quality control and management & planning tools for public health agencies to continously improve the quality of their organization.
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A resource for helping hospitals, clinics, physicians and medical teams to learn about and implement quality improvement processes.
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This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
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Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and…
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This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced pro…
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As the follow-up to the author's best-seller "The Five Dysfunctions of a Team", Lencioni offers more specific, practical guidance for overcoming the Five Dysfunctions—using tools, exercises, assessments, and real-world examples. He examines questions that all teams must ask themselves: Are we reall…
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In recent years, while continuing to learn more about strengths, Gallup scientists have also been examining decades of data on the topic of leadership. They studied more than 1 million work teams, conducted more than 20,000 in-depth interviews with leaders, and even interviewed more than 10,000 fol…
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The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies.
| Copy 4 BC Children's and Women's Study and Learning Commons REF | On Loan, due Tuesday, March 13, 2018 | ||
| Copy 5 BC Children's and Women's Study and Learning Commons REF | On Loan, due Tuesday, March 13, 2018 | ||
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The highly anticipated follow-up to Simon Sinek?s global bestseller Start with Why Simon Sinek is an optimist, a visionary thinker, and a leader of the cultural revolution of WHY. His second book is the natural extension of Start with Why, expanding his ideas at the organizational level. Determinin…
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