Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
An examination of leadership strategies, organizational processes and investments made to create and sustain improvement in healthcare.
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This book enables executive and department-level manageres to plan, develop, and implement wayfinding programs that better serve their patients, visitors and staff. It helps project leaders to justify a financial investment in wayfinding, identify, prioritize and document facility needs build a way…
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The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
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This book considers how health care is structured to develop and to apply evidence--from health profession training and infrastructure development to advances in research methodology, patient engagement, payment schemes, and measurement--and highlights opportunities for the creation of a sustainabl…
This book provides an approach for delivering more effective—and cost effective—behavioral health services. It offeres solutions to help improve the service delivery process, fine-tune behavioral health care needs assessments, match the level of care you provide to patients' needs and…
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The goal of Women-Centred Care is to ensure that all girls and women receive evidence based care that respects their social, economic, physical, cultural and spiritual realties. This curriculum is based on the Framework for Women-Centred Health and is designed to support health care providers in de…
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