Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
For many who work in health care today, overwhelming business pressures and perceived barriers to change have nearly extinguished their flame of passion to help others. In this book, author Quint Studer shares his personal story and provides specific prescriptive tools and practices to create and s…
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An examination of leadership strategies, organizational processes and investments made to create and sustain improvement in healthcare.
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Volunteers with the Child Life Department at BC Children's Hospital talk about their experiences.
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This book enables executive and department-level manageres to plan, develop, and implement wayfinding programs that better serve their patients, visitors and staff. It helps project leaders to justify a financial investment in wayfinding, identify, prioritize and document facility needs build a way…
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Increased concern for patient safety has put the issue at the top of the agenda of practitioners, hospitals, and even governments. The risks to patients are many and diverse, and the complexity of the healthcare system that delivers them is huge. Yet the discourse is often oversimplified and underd…
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The goal remains the same: to create an environment where learning and accountability are fairly and constructively balanced. The First Edition of Sidney Dekker's Just Culture brought accident accountability and criminalization to a broader audience. It made people question, perhaps for the first t…
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Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
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Covering a wide range of skills and systems, this title prepares you for work in today's technology-filled clinical field. Topics include clinical decision support, clinical documentation, provider order entry systems, system implementation, adoption issues, and more. Case studies, abstracts, and d…
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Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resulted in new roles, decisions, and vulnerabilities whilst practitioners are also faced with new levels of complexity, adaptation, and cons…
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