Website

http://www.nsdrc.org/AttachedFiles/Child%20and%20Youth%20Resource%20Guide%20Sept%2019_2004.pdf

Author

Scott, Gini Graham

Place of Publication

New York, NY

Publisher

AMACOM/American Management Association

Publication Date

2006

Physical Description

Paperback, 230 p.

Subject

Work Behaviour

Job Satisfaction

Abstract

All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including:

The Impossible "I"s: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don't know what they're doing

The Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyone

The Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-time

I've Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues

ISBN

081447408X

Language

English

Material Type

Book

Call Number

REF BD 620 SCO 2006

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