Website

http://www.nsdrc.org/AttachedFiles/Child%20and%20Youth%20Resource%20Guide%20Sept%2019_2004.pdf

Author

Scott, Gini Graham

Place of Publication

New York, NY

Publisher

AMACOM/American Management Association

Publication Date

2006

Physical Description

Paperback, 230 p.

Subject

Work Behaviour

Job Satisfaction

Abstract

All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including:

The Impossible "I"s: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don't know what they're doing

The Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyone

The Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-time

I've Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues

ISBN

081447408X

Language

English

Material Type

Book

Call Number

REF BD 620 SCO 2006

Copies

Author

Johnson, Spencer

Place of Publication

New York, NY

Publisher

G.P. Putnam's Sons

Publication Date

2002

Physical Description

Hardcover, 96 pages

Subject

Work Behaviour

Abstract

This is a brief tale of two mice and two humans who live in a maze and one day are faced with change: someone moves their cheese. Reactions vary from quick adjustment to waiting for the situation to change by itself to suit their needs. This story is about adjusting attitudes toward change in life, especially at work. Change occurs whether a person is ready or not, but the author affirms that it can be positive. His principles are to anticipate change, let go of the old, and do what you would do if you were not afraid.

ISBN

0399144463

Language

English

Material Type

Book

Call Number

REF BD 620 JOH 2002

Copies