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C&W Library Catalogue

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2 records – page 1 of 1.

Patients come second: Leading change by changing the way you lead

https://cwslc.andornot.com/en/permalink/catalog113864
Spiegelman, Paul, Berrett, Britt. New York, NY: An Inc. Original , 2013.
Material Type
Book
Call Number
REF JB 200 SPI 2013
Availability
4 copies, 4 available
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
Author
Spiegelman, Paul
Berrett, Britt
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
Hardcover, 208 p.
Subject
Change Management
Administration
Hospitals
Leadership/Coaching
Abstract
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. By connecting employees' work with a higher purpose and equipping them with the tools to become leaders themselves, patient care can be dramatically transformed. And with continuing healthcare changes on the horizon and ever-rising pressure to acquire and keep patients, doing so now is more important than ever.
ISBN
9780988842809
Language
English
Material Type
Book
Call Number
REF JB 200 SPI 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
Copy 4 BC Children's and Women's Study and Learning Commons REF Available
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The gifts of imperfection: Let go of who you think you're supposed to be and embrace who you are

https://cwslc.andornot.com/en/permalink/catalog114291
Brown, Brene. Center City, MN: Hazelden Publishing , 2010.
Material Type
Book
Call Number
REF CF 200 BRO 2010
Availability
1 copy, 1 available
In The Gifts of Imperfection, BrenĂ© Brown, PhD, a leading expert on shame, authenticity and belonging, shares what she's learned from a decade of research on the power of Wholehearted Living - a way of engaging with the world from a place of worthiness.; In her ten guideposts, Brown engages our min…
Author
Brown, Brene
Place of Publication
Center City, MN
Publisher
Hazelden Publishing
Publication Date
2010
Physical Description
Paperback, 137 p.
Subject
Self-Concept (includes self-esteem)
Self-Help
Self-Identity
Leadership/Coaching
Abstract
In The Gifts of Imperfection, Brené Brown, PhD, a leading expert on shame, authenticity and belonging, shares what she's learned from a decade of research on the power of Wholehearted Living - a way of engaging with the world from a place of worthiness.
In her ten guideposts, Brown engages our minds, hearts, and spirits as she explores how we can cultivate the courage, compassion, and connection to wake up in the morning and think, No matter what gets done and how much is left undone, I am enough, and to go to bed at night thinking, Yes, I am sometimes afraid, but I am also brave. And, yes, I am imperfect and vulnerable, but that doesn't change the truth that I am worthy of love and belonging.
ISBN
9781592858491
Language
English
Material Type
Book
Call Number
REF CF 200 BRO 2010

Copies

copy 1 BC Children's and Women's Study and Learning Commons Available
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