Author

Brassard, Michael

Finn, Lynda

Ginn, Dana

Ritter, Diane

Edition

First

Place of Publication

Salem, NH

Publisher

COAL/QPC

Publication Date

2002

Physical Description

Spiral bound pocket guide: 266 p.

Subject

Lean Leader Development

Abstract

This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.

ISBN

9781576810446

Language

English

Material Type

Other

Call Number

REF AA 120 BRA 2002

Copies

Author

Toussaint, John

Gerard, Roger A.

Adams, Emily

Place of Publication

Cambridge, MA

Publisher

Lean Enterprise Institute

Publication Date

2010

Physical Description

Hardcover: 177 p.

Subject

Lean Leader Development

Change Management

Abstract

Part case study, part manifesto, this ground-breaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable.

In On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry John Toussaint, MD, former CEO of ThedaCare, and Roger A. Gerard, PhD, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs.

ISBN

9781934109274

Language

English

Material Type

Book

Call Number

REF AA 120 TOU 2010

Copies