While upbeat lingo abounds about ?complementing strategic objectives? and ?driving productivity,? the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added to the bottom…
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
Still Moving: How to Lead Mindful Change sets out an innovative approach for guiding organisations and indeed entire systems through ongoing, disruptive change. It combines Deborah Rowland?s own rigorous research into change and its leadership with insights from her extensive field experience helpi…
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
This resource focuses on collaborative dialogue, sharing mutual knowledge, and discovering new opportunities for action. This innovative approach creates dynamic networks of conversation that can catalyze an organization's or community's own collective intelligence around its most important questio…
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
In Switch, the authors (business professor; teacher/pubisher) bring together research in psychology, sociology, and other fields to show how people can effect transformative change. For managers, executives and anyone else looking to make a change.
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 2 BC Children's and Women's Study and Learning Commons | Available |
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
Copy 1 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 2 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 3 BC Children's and Women's Study and Learning Commons | Available |
In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love.; Brown writes, ?One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 …
Copy 1 BC Children's and Women's Study and Learning Commons REF | On Loan, due Tuesday, August 13, 2019 | ||
Copy 2 BC Children's and Women's Study and Learning Commons REF | Available |
In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love.; Brown writes, ?One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 …
Copy 1 BC Children's and Women's Study and Learning Commons REF | On Loan, due Wednesday, January 1, 2020 | ||
Copy 2 BC Children's and Women's Study and Learning Commons REF | Available |
Critical situations in acute and emergency care are one of the great clinical challenges because of the uncertainty, high stakes, time pressure, and stress that are involved. This book provides a comprehensive outline of all the human factors issues relevant to patient safety during acute care. Fol…
Copy 1 BC Children's and Women's Study and Learning Commons | Available |
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
As leaders or parents (or both), navigating difficult conversations is part of our job description. How do we keep calm and achieve a productive outcome, all while keeping our relationships intact? The secret is curiosity. It's the innovation-driving, emotion-calming skill that comes so naturally t…
Copy 13 BC Children's and Women's Study and Learning Commons REF | On Loan, due Thursday, April 2, 2020 | ||
Copy 19 BC Children's and Women's Study and Learning Commons REF | On Loan, due Tuesday, June 25, 2024 | ||
Copy 15 BC Children's and Women's Study and Learning Commons Missing | On Loan, due Tuesday, December 13, 2016 | ||
Copy 11 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 24 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 10 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 12 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 22 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 23 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 17 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 21 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 18 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 14 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 20 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 16 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 2 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 3 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 4 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 5 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 6 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 7 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 8 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 9 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 25 BC Children's and Women's Study and Learning Commons REF | Available |
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
Copy 2 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 4 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 3 BC Children's and Women's Study and Learning Commons REF | Available |
The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organization…
Copy 1 BC Children's and Women's Study and Learning Commons | Available |
Questions are at the core of how we listen, behave, think, and relate--as individuals and organizations. Virtually everything we think and do is generated by questions. Questions push us into new territories. The future begins with our thinking, represented by the questions we ask ourselves. This b…
Copy 1 BC Children's and Women's Study and Learning Commons REF | On Loan, due Wednesday, June 12, 2024 |
Questions are at the core of how we listen, behave, think, and relate--as individuals and organizations. Virtually everything we think and do is generated by questions. Questions push us into new territories. The future begins with our thinking, represented by the questions we ask ourselves. This b…
Copy 7 BC Children's and Women's Study and Learning Commons | On Loan, due Tuesday, March 13, 2018 | ||
Copy 24 BC Children's and Women's Study and Learning Commons | On Loan, due Monday, May 20, 2024 | ||
Copy 10 BC Children's and Women's Study and Learning Commons | On Loan, due Tuesday, June 25, 2024 | ||
Copy 27 BC Children's and Women's Study and Learning Commons | On Loan, due Wednesday, May 15, 2024 | ||
Copy 22 BC Children's and Women's Study and Learning Commons | On Loan, due Friday, July 3, 2015 | ||
Copy 39 BC Children's and Women's Study and Learning Commons | On Loan, due Tuesday, March 13, 2018 | ||
Copy 44 BC Children's and Women's Study and Learning Commons | On Loan, due Thursday, April 2, 2020 | ||
Copy 42 BC Children's and Women's Study and Learning Commons | On Loan, due Thursday, January 30, 2020 | ||
Copy 50 BC Children's and Women's Study and Learning Commons | On Loan, due Thursday, June 9, 2016 | ||
Copy 9 BC Children's and Women's Study and Learning Commons | On Loan, due Tuesday, March 13, 2018 | ||
Copy 21 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 6 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 5 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 29 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 26 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 8 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 38 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 11 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 40 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 1 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 34 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 18 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 12 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 16 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 19 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 14 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 17 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 25 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 15 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 13 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 23 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 32 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 37 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 36 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 31 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 33 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 30 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 2 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 28 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 20 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 43 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 45 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 47 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 46 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 48 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 49 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 41 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 51 BC Children's and Women's Study and Learning Commons | Available |
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 2 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 3 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 4 BC Children's and Women's Study and Learning Commons REF | Available |
After talking with hundreds of people in more than 30 companies, Authors Katzenbach and Smith find out where and how teams work best and how to enhance their effectiveness. They reveal the most important element in team success, who excels at team leadership and why they are rarely the most senior …
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 2 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 5 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 3 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 4 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 6 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 8 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 7 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 9 BC Children's and Women's Study and Learning Commons REF | Available |
The Wisdom of Teams is the definitive work on how to create high-performance teams in any organization. Having sold nearly a half million copies and been translated into more than fifteen languages, the authors? clarion call that teams should be the basic unit of organization for most businesses ha…
copy 1 BC Children's and Women's Study and Learning Commons | On Loan, due Tuesday, June 25, 2024 | ||
copy 2 BC Children's and Women's Study and Learning Commons | Available | ||
copy 3 BC Children's and Women's Study and Learning Commons | Available |
In Quiet, Susan Cain argues that we dramatically undervalue introverts and shows how much we lose in doing so. She charts the rise of the Extrovert Ideal throughout the twentieth century and explores how deeply it has come to permeate our culture. She also introduces us to successful introverts?fro…
copy 1 BC Children's and Women's Study and Learning Commons | Available |
This book provides the tools for leaders and teams to develop a common language and shared protocol and a learning and development orientation towards people. These critical dynamics support the entire culture becoming a "feedback-rich, high-performance" organization. It guides leaders, managers, a…
Copy 9 BC Children's and Women's Study and Learning Commons | On Loan, due Thursday, June 9, 2016 | ||
Copy 41 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 26 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 31 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 33 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 35 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 22 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 36 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 24 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 5 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 34 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 16 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 37 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 2 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 7 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 23 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 11 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 32 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 1 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 19 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 25 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 21 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 17 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 4 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 15 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 38 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 28 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 40 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 18 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 29 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 3 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 30 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 27 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 8 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 10 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 12 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 14 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 20 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 6 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 13 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 39 BC Children's and Women's Study and Learning Commons | Available | ||
Copy 42 BC Children's and Women's Study and Learning Commons | Available |
This book provides the nuts-and-bolts information needed to incorporate e-learning solutions at minimal cost. The author offers strategies for building from-scratch programs, recycling, reusing, and repurposing resources; negotiating reasonable expenses for "store bought" e-learning products; and i…
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |