C&W Library Catalogue

Lean six sigma for service: How to use lean speed and six sigma quality to improve services and transactions

https://cwslc.andornot.com/en/permalink/catalog112918

George, Michael L. New York, NY: McGraw-Hill , 2003.

Material Type: Book

Call Number: REF AA 120 GEO 2003

Availability: 1 copy, 1 available

"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.

Author: George, Michael L.

Place of Publication: New York, NY

Publisher: McGraw-Hill

Publication Date: 2003

Physical Description: Hardcover: 386 p.

Subject: Lean Leader Development

Abstract: "Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.

ISBN: 9780071418218

Language: English

Material Type: Book

Call Number: REF AA 120 GEO 2003

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF

Available