Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the conte…
Copy 1 BC Children's and Women's Study and Learning Commons | Available |
This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
Copy 2 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present p…
Copy 1 BC Children's and Women's Study and Learning Commons | Available |