Author

Linklater, Renee

Place of Publication

Halifax, NS

Publisher

Fernwood Publishing

Publication Date

2014

Physical Description

Paperback, 175 p.

Subject

Aboriginal Health

Community Health Services

Leadership/Coaching

Abstract

In Decolonizing Trauma Work, Renee Linklater explores healing and wellness in Indigenous communities on Turtle Island. Drawing on a decolonizing approach, which puts the soul wound of colonialism at the centre, Linklater engages ten Indigenous health care practitioners in a dialogue regarding Indigenous notions of wellness and wholistic health, critiques of psychiatry and psychiatric diagnoses, and Indigenous approaches to helping people through trauma, depression and experiences of parallel and multiple realities. Through stories and strategies that are grounded in Indigenous worldviews and embedded with cultural knowledge, Linklater offers purposeful and practical methods to help individuals and communities that have experienced trauma. Decolonizing Trauma Work, one of the first books of its kind, is a resource for education and training programs, health care practitioners, healing centres, clinical services and policy initiatives."

ISBN

9781552666586

Language

English

Material Type

Book

Call Number

REF GN 400 LIN 2014

Copies

Author

Newhouse, David

Corporate Author

National Research Conference on Urban Aboriginal Peoples

Place of Publication

[Toronto, ON]

Publisher

Thompson Educational Publishing

Publication Date

2012

Physical Description

Paperback, 268 p.

Subject

Aboriginal Health

Community Health Services

Leadership/Coaching

Abstract

Well-Being in the Urban Aboriginal Community offers a selection of the papers presented at Fostering Biimaadiziwin, a national research conference held in Toronto in 2011. The conference grew out of a desire to add a new perspective to research concerning Aboriginal peoples living in urban environments - a positive perspective that focuses on strengths and assets, rather than problems. In this volume, scholars, researchers, policy-makers, community members, and practitioners examine the ways that Aboriginal peoples in Canada are pursuing rand achieving biimaadiziwin (or "the good life") in urban settings. Their papers explore the urban Aboriginal situation in such areas as cultural sovereignty, identity, self-determination, social capital, and education. The result is a valuable resource that offers insight into the lives of urban Aboriginal peoples, providing information that will guide future studies of the joys, frustrations, rewards, and challenges of Aboriginal peoples living good lives in Canada's cities and towns

ISBN

9781550772265

Language

English

Material Type

Book

Call Number

REF GN 400 NEW 2012

Copies

Author

Joseph, Bob

Place of Publication

New York, USA

Publisher

Seal Press

Publication Date

2019

Physical Description

160pp

Subjects

Anti-Racism

Diversity

Indigenous

Reconciliation

Abstract

Based on a viral article, 21 Things You May Not Know About the Indian Act is the essential guide to understanding the legal document and its repercussion on generations of Indigenous Peoples, written by a leading cultural sensitivity trainer.

Since its creation in 1876, the Indian Act has shaped, controlled, and constrained the lives and opportunities of Indigenous Peoples, and is at the root of many enduring stereotypes. Bob Joseph's book comes at a key time in the reconciliation process, when awareness from both Indigenous and non-Indigenous communities is at a crescendo. Joseph explains how Indigenous Peoples can step out from under the Indian Act and return to self-government, self-determination, and self-reliance - and why doing so would result in a better country for every Canadian. He dissects the complex issues around truth and reconciliation, and clearly demonstrates why learning about the Indian Act's cruel, enduring legacy is essential for the country to move toward true reconciliation.

ISBN

978-0995266520

Language

English

Material Type

Book

Call Number

REF NR 100 JOS 2018

Copies

Author

Geddes, Gary

Edition

1st

Place of Publication

British Columbia, Canada

Publisher

Heritage House

Publication Date

2017

Physical Description

320pp

Subjects

Anti-Racism

Diversity

Indigenous

Reconciliation

Abstract

After the publication of his critically acclaimed 2011 book Drink the Bitter Root: A Writer?s Search for Justice and Healing in Africa, author Gary Geddes turned the investigative lens on his own country, embarking on a long and difficult journey across Canada to interview Indigenous elders willing to share their experiences of segregated health care, including their treatment in the "Indian hospitals" that existed from coast to coast for over half a century.

The memories recounted by these survivors?from gratuitous drug and surgical experiments to electroshock treatments intended to destroy the memory of sexual abuse?are truly harrowing, and will surely shatter any lingering illusions about the virtues or good intentions of our colonial past. Yet, this is more than just the painful history of a once-so-called vanishing people (a people who have resisted vanishing despite the best efforts of those in charge); it is a testament to survival, perseverance, and the power of memory to keep history alive and promote the idea of a more open and just future.

Released to coincide with the Year of Reconciliation (2017), Medicine Unbundled is an important and timely contribution to our national narrative.

ISBN

978-1772031645

Language

English

Material Type

Book

Call Number

REF NR 100 GED 2017

Copies

Website

http://www.cw.bc.ca/library/pdf/Risk communication book remediated2.pdf

Website Notes

Click on the link above to view/print.

Author

Fischhoff, Baruch

Brewer, Noel T.

Downs, Julie S.(eds.)

Corporate Author

Food & Drug Administration (FDA), US Department of Health & Human Services

Place of Publication

Maryland, USA

Publisher

FDA, US Department of Health & Human Services

Publication Date

2011

Physical Description

PDF file: 242 p.

Subject

Leadership/Coaching

Communication

Abstract

Effective risk communication is essential to the well-being of any organization and those people who depend on it. Ineffective communication can cost lives, money, and reputations. Communicating Risks and Benefits: An Evidence-Based User's Guide provides the scientific foundations for effective communication.

Language

English

Material Type

Book

Online

Author

Geddes, Gary

Edition

1st

Place of Publication

Halifax & Winnipeg, Canada

Publisher

Fernwood Publishing

Publication Date

2008

Physical Description

144pp

Subjects

Anti-Racism

Diversity

Indigenous

Research

Abstract

Indigenous researchers are knowledge seekers who work to progress Indigenous ways of being, knowing and doing in a modern and constantly evolving context. This book describes a research paradigm shared by Indigenous scholars in Canada and Australia, and demonstrates how this paradigm can be put into practice. Relationships don?t just shape Indigenous reality, they are our reality. Indigenous researchers develop relationships with ideas in order to achieve enlightenment in the ceremony that is Indigenous research. Indigenous research is the ceremony of maintaining accountability to these relationships. For researchers to be accountable to all our relations, we must make careful choices in our selection of topics, methods of data collection, forms of analysis and finally in the way we present information. I?m an Opaskwayak Cree from northern Manitoba currently living in the Northern Rivers area of New South Wales, Australia. I?m also a father of three boys, a researcher, son, uncle, teacher, world traveller, knowledge keeper and knowledge seeker. As an educated Indian, I?ve spent much of my life straddling the Indigenous and academic worlds. Most of my time these days is spent teaching other Indigenous knowledge seekers (and my kids) how to accomplish this balancing act while still keeping both feet on the ground.

ISBN

978-1552662816

Language

English

Material Type

Book

Call Number

REF NR 100 WIL 2008

Copies

Author

Geddes, Gary

Edition

1st

Place of Publication

United Kingdom

Publisher

Penguin Books

Publication Date

2015

Physical Description

408pp

Subjects

Anti-Racism

Diversity

Indigenous

Abstract

As a botanist, Robin Wall Kimmerer has been trained to ask questions of nature with the tools of science. As a member of the Citizen Potawatomi Nation, she embraces the notion that plants and animals are our oldest teachers. In Braiding Sweetgrass, Kimmerer brings these two lenses of knowledge together to take us on ?a journey that is every bit as mythic as it is scientific, as sacred as it is historical, as clever as it is wise? (Elizabeth Gilbert).

Drawing on her life as an indigenous scientist, and as a woman, Kimmerer shows how other living beings?asters and goldenrod, strawberries and squash, salamanders, algae, and sweetgrass?offer us gifts and lessons, even if we've forgotten how to hear their voices. In reflections that range from the creation of Turtle Island to the forces that threaten its flourishing today, she circles toward a central argument: that the awakening of ecological consciousness requires the acknowledgment and celebration of our reciprocal relationship with the rest of the living world. For only when we can hear the languages of other beings will we be capable of understanding the generosity of the earth, and learn to give our own gifts in return.

ISBN

978-1571313560

Language

English

Material Type

Book

Call Number

REF NR 100 KIM 2015

Copies

Editor

McGregor, Catherine

Bedi, SHailoo

Place of Publication

Montreal, Canada

Publisher

McGill-Queen's University Press

Publication Date

2024

Physical Description

360pp

Subjects

Anti-Racism

Diversity

Leadership

Education

Abstract

Widely understood to be the best tool of social change, education offers a space to interrogate persistent and damaging oppressions, calling into question the cultural and political antecedents, as well as the current politics and practices, that have facilitated inequity. Educational leaders themselves, however, have much to learn about dismantling systems that maintain these barriers.

Diversity Leadership in Education offers a deep look into the complexities and opportunities afforded by new models of diversity leadership. Authors from across North America explore how diverse leaders are key to improving the school experience for marginalized students. Indigenous, Black, racialized, and collaborative forms of leadership contribute to decolonizing educational settings by unsettling hegemonic ideas; these include the dominance of equity myths in educational administration and pedagogical whitewashing around issues germane to social justice.

Unpacking privilege in education systems, the volume speaks to incorporating social justice in everyday leadership practices through advocacy, solidarity, spirituality, relationality, and reconciliation. It profiles diversity leadership as a rudder, steering a more inclusive and equitable society.

ISBN

978-0228019251

Language

English

Material Type

Book

Call Number

REF NR 100 MCG 2024

Copies

Author

Parnell, Terri Ann

Edition

1st ed.

Place of Publication

New York, NY

Publisher

Springer Publishing Company, LLC

Publication Date

2015

Physical Description

Paperback, 302 p., ill.

Subject

Nursing

Nursing Education

Communication

Nurse Practitioners

Abstract

This health literacy textbook provides an overview of health literacy, discusses the magnitude of the issue, and explains implications of low health literacy. It details strategies to enhance effective communication between patients and nursing practitioners. Through case-based examples, this textbook and clinical guide assists nurses in developing the requisite skills needed to communicate effectively so that patients can truly make informed health decisions and enhance health outcomes.

Key Features:

Provides a solid foundation for developing skills that foster health literacy among all patients and practitioners

Assists in meeting the regulatory requirements for providing culturally and linguistically appropriate patient education

Includes guidelines for improving health literacy according to increasingly evolving regulatory standards

Includes case-based examples to illustrate the purpose and effectiveness of enhancing patient and provider health literacy skills

Addresses both oral and written communication strategies

ISBN

9780826161727

Language

English

Material Type

Book

Call Number

REF JC 530 PAR 2015

Copies

Author

Miller, Ken

Edition

1st ed.

Place of Publication

Washington, DC

Publisher

Governing Books

Publication Date

2013

Physical Description

Paperback, 124 p., ill.

Subject

Communication

Leadership

Lean Leader Development

ISBN

9780872894808

Language

English

Material Type

Book

Call Number

AA 120 MIL 2013

Copies

Author

Reunion, Meryl

Windingland, Diane

Edition

1st ed.

Place of Publication

New York, NY

Publisher

McGraw-Hill Companies, Inc.

Publication Date

2012

Physical Description

Paperback, 164 p., no ill

Subject

Communication

Abstract

You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to:

Highlight important topics in meetings or conversations

Motivate people to share resources and support

Add levity to personal or group interactions

Inspire collaboration and creativity

Pique curiosity about your message

ISBN

9780071783828

Language

English

Material Type

Book

Call Number

AA 75 RUN 2012

Copies

Author

Lencioni, Patrick

Edition

1st ed.

Place of Publication

San Francisco, CA

Publisher

Jossey-Bass

Publication Date

2004

Physical Description

Hardcover, 260 p., no ill

Subject

Communication

Abstract

In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary.

Casey McDaniel, the founder and CEO of Yip Software, is in the midst of a problem he created, but one he doesn?t know how to solve. And he doesn?t know where or who to turn to for advice. His staff can?t help him; they?re as dumbfounded as he is by their tortuous meetings.

Then an unlikely advisor, Will Peterson, enters Casey?s world. When he proposes an unconventional, even radical, approach to solving the meeting problem, Casey is just desperate enough to listen.

ISBN

9780787968052

Language

English

Material Type

Book

Call Number

AA 74 LEN 2004

Copies

Author

Stone, Douglas

Patton, Bruce

Heen, Sheila

Fisher, Roger

Place of Publication

New York, NY

Publisher

Penguin Books

Publication Date

2010

Physical Description

Softcover, 352 p.

Subject

Communication

Relationships

Abstract

We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success

ISBN

9780143118442

Language

English

Material Type

Book

Status

Missing

Call Number

REF CF 100 STO 2010

Copies

Author

Rosenberg, Marshall B.

Edition

3rd ed.

Place of Publication

Encinitas, CA

Publisher

PuddleDancer Press

Publication Date

2015

Physical Description

Softcover, 280 p.

Subject

Communication

Relationships

Abstract

An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances, this international bestseller uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Guidance is provided on identifying and articulating feelings and needs, expressing anger fully, and exploring the power of empathy in order to speak honestly without creating hostility, break patterns of thinking that lead to anger and depression, and communicate compassionately. Included in the new edition is a chapter on conflict resolution and mediation.

ISBN

9781892005281

Language

English

Material Type

Book

Call Number

REF CF 100 ROS 2015

Copies

Author

Fabrizio, Thomas A.

Tapping, Don

Edition

1st ed.

Place of Publication

New York, NY

Publisher

Productivity Press

Publication Date

2006

Physical Description

Paperback, 188 p., ill

Subject

Time Management

Communication

Abstract

Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency.

In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique.

This book is a blueprint for building a Lean foundation for your office

Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits.

To introduce the 5S system and sell its use to executives as well as workers, consider purchasing

ISBN

9781563273186

Language

English

Material Type

Book

Call Number

AA 74 FAB 2006

Copies

Author

deBronkart, Dave

Sands, Danny

Edition

1st ed.

Place of Publication

Lexington, KY

Publisher

CreateSpace Independent Publishing Platform

Publication Date

2013

Physical Description

Paperback, 80 p., no ill

Subject

Patient Advocacy

Patient Education

Communication

Abstract

Concise reasons, tips & methods for making patient engagement effective.

The third book by e-Patient Dave, cancer beater, blogger, internationally known keynote speaker and advocate for patient engagement; co-founder and past co-chair of the Society for Participatory Medicine. Profile: www.ePatientDave.com/about-dave

ISBN

9781466306493

Language

English

Material Type

Book

Copies

Author

Marmot, Michael

Place of Publication

New York

Publisher

Bloomsbury Publishing

Publication Date

2015

Physical Description

387pp

Subjects

Anti-Racism

Diversity

Social Injustice

Abstract

In Baltimore's inner-city neighborhood of Upton/Druid Heights, a man's life expectancy is sixty-three; not far away, in the Greater Roland Park/Poplar neighborhood, life expectancy is eighty-three. The same twenty-year avoidable disparity exists in the Calton and Lenzie neighborhoods of Glasgow, and in other cities around the world.

In Sierra Leone, one in 21 fifteen-year-old women will die in her fertile years of a maternal-related cause; in Italy, the figure is one in 17,100; but in the United States, which spends more on healthcare than any other country in the world, it is one in 1,800 (and now, with the new administration chipping away at Obamacare, the statistics stand to grow even more devastating). Why?

Dramatic differences in health are not a simple matter of rich and poor; poverty alone doesn't drive ill health, but inequality does. Indeed, suicide, heart disease, lung disease, obesity, and diabetes, for example, are all linked to social disadvantage. In every country, people at relative social disadvantage suffer health disadvantage and shorter lives. Within countries, the higher the social status of individuals, the better their health. These health inequalities defy the usual explanations. Conventional approaches to improving health have emphasized access to technical solutions and changes in the behavior of individuals, but these methods only go so far. What really makes a difference is creating the conditions for people to have control over their lives, to have the power to live as they want. Empowerment is the key to reducing health inequality and thereby improving the health of everyone. Marmot emphasizes that the rate of illness of a society as a whole determines how well it functions; the greater the health inequity, the greater the dysfunction.

Marmot underscores that we have the tools and resources materially to improve levels of health for individuals and societies around the world, and that to not do so would be a form of injustice. Citing powerful examples and startling statistics (?young men in the U.S. have less chance of surviving to sixty than young men in forty-nine other countries?), The Health Gap presents compelling evidence for a radical change in the way we think about health and indeed society, and inspires us to address the societal imbalances in power, money, and resources that work against health equity.

ISBN

9781-63286-0781

Language

English

Material Type

Book

Call Number

REF NR 100 MAR 2015

Copies

Author

Eddo-Lodge, Reni

Place of Publication

New York

Publisher

Bloomsbury Publishing

Publication Date

2017

Physical Description

261pp

Subjects

Anti-Racism

Diversity

Abstract

Award-winning journalist Reni Eddo-Lodge was frustrated with the way that discussions of race and racism are so often led by those blind to it, by those willfully ignorant of its legacy. Her response, Why I?m No Longer Talking to White People About Race, has transformed the conversation both in Britain and around the world. Examining everything from eradicated black history to the political purpose of white dominance, from whitewashed feminism to the inextricable link between class and race, Eddo-Lodge offers a timely and essential new framework for how to see, acknowledge, and counter racism. Including a new afterword by the author, this is a searing, illuminating, absolutely necessary exploration of what it is to be a person of color in Britain today, and an essential handbook for anyone looking to understand how structural racism works.

ISBN

9781-635572957

Language

English

Material Type

Book

Call Number

REF NR 100 EDD 2019

Copies

Author

DiAngelo, Robin

Place of Publication

Boston

Publisher

Beacon Press

Publication Date

2018

Physical Description

168pp

Subjects

Anti-Racism

Diversity

Abstract

In this ?vital, necessary, and beautiful book? (Michael Eric Dyson), antiracist educator Robin DiAngelo deftly illuminates the phenomenon of white fragility and ?allows us to understand racism as a practice not restricted to ?bad people? (Claudia Rankine). Referring to the defensive moves that white people make when challenged racially, white fragility is characterized by emotions such as anger, fear, and guilt, and by behaviors including argumentation and silence. These behaviors, in turn, function to reinstate white racial equilibrium and prevent any meaningful cross-racial dialogue. In this in-depth exploration, DiAngelo examines how white fragility develops, how it protects racial inequality, and what we can do to engage more constructively.

ISBN

9780-8223-52365

Language

English

Material Type

Book

Call Number

REF NR 100 DIA 2018

Copies

Author

Brown, Jennifer

Edition

2nd

Place of Publication

Oakland, CA

Publisher

Berrett-Koehler Publishers

Publication Date

2022

Physical Description

144pp

Subjects

Anti-Racism

Diversity

Leadership

Culture

Abstract

he need for inclusive leadership has never been more urgent. In the United States, the wealth gap is the greatest it has ever been, with women, people of color, and other marginalized communities being the most impacted by economic and societal inequities. In the workplace, representation is still sorely lacking across every industry. Pay disparities, low wages, and lack of benefits continue to characterize many jobs in the nation?s labor force. These realities have an impact on generations, communities, and our society overall. To build a more equitable future, leaders must grasp the urgency of their role and responsibility in the change effort.

In this updated and greatly expanded second edition of her bestselling book, Jennifer Brown takes a deeper dive into what it takes to be an inclusive leader and examines the challenges and mindsets that continue to hold many leaders back. Combining nearly two decades of professional DEI expertise with personal experience and reflection, she tackles complex topics such as identity, privilege, and systemic inequities. Following her widely acclaimed Inclusive Leader Continuum, Brown makes the journey to becoming an inclusive leader more informed and actionable by offering new structure and content throughout the new edition of the book, including new insights and stories, detailed strategies and tools, and discussion guides to spark learning at the individual and organizational levels.

Whether you are already a fan of the first edition of How to Be an Inclusive Leader or are just embarking on your journey to become a more inclusive leader, this book will meet you where you are and equip you to take action and step into your role in the change effort.

ISBN

978-1523002009

Language

English

Material Type

Book

Call Number

REF NR 100 BRO 2022

Copies