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2 records – page 1 of 1.

Difficult conversations: How to discuss what matters most

https://cwslc.andornot.com/en/permalink/catalog113898
Stone, Douglas, Patton, Bruce, Heen, Sheila, Fisher, Roger. New York, NY: Penguin Books , 2010.
Material Type
Book
Call Number
REF CF 100 STO 2010
Availability
1 copy, 0 available
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step ap…
Author
Stone, Douglas
Patton, Bruce
Heen, Sheila
Fisher, Roger
Place of Publication
New York, NY
Publisher
Penguin Books
Publication Date
2010
Physical Description
Softcover, 352 p.
Subject
Communication
Relationships
Abstract
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success
ISBN
9780143118442
Language
English
Material Type
Book
Status
Missing
Call Number
REF CF 100 STO 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Missing On Loan, due Tuesday, December 13, 2016
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Getting to yes: Negotiating agreement without giving in

https://cwslc.andornot.com/en/permalink/catalog111382
Fisher, Roger, Ury, William, Patton, Bruce (ed.). New York, NY: Penguin Group , 1991. Second Edition.
Material Type
Book
Call Number
REF AA 75 FIS 1991
Availability
3 copies, 3 available
This book offers a step-by-step strategy for coming to mutually acceptable agreements in a range of conflicts e.g. parents and children, neighbours, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, this resource tells you h…
Author
Fisher, Roger
Ury, William
Patton, Bruce (ed.)
Edition
Second Edition
Place of Publication
New York, NY
Publisher
Penguin Group
Publication Date
1991
Physical Description
Softcover: 200 p.
Subject
Conflict Resolution
Abstract
This book offers a step-by-step strategy for coming to mutually acceptable agreements in a range of conflicts e.g. parents and children, neighbours, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, this resource tells you how to separate people from the problem; focus on interests, not positions; work together to create options that will satisfy both parties; and negotiate successfully with people who are more powerful, refuse to play by the rules or resort to dirty tricks.
ISBN
9780140157352
Language
English
Material Type
Book
Call Number
REF AA 75 FIS 1991

Copies

Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
Show Less