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Determinants of indigenous peoples' health in Canada : Beyond the social

https://cwslc.andornot.com/en/permalink/catalog114275
[Toronto, ON]: Canadian Scholars Press , 2015.
Material Type
Book
Call Number
REF GN 400 GRE 2015
Availability
1 copy, 1 available
The health disparities affecting Indigenous peoples in Canada might well be understood as a national epidemic. Although progress has been made in the last decade towards both understanding and ameliorating Indigenous health inequalities, very little research or writing has expanded a social determi…
Editor
Greenwood, Margo
de Leeuw, Sarah
Lindsay, Nicole Marie
Reading, Charlotte
Place of Publication
[Toronto, ON]
Publisher
Canadian Scholars Press
Publication Date
2015
Physical Description
Paperback, 279 p.
Subject
Aboriginal Health
Community Health Services
Leadership/Coaching
Abstract
The health disparities affecting Indigenous peoples in Canada might well be understood as a national epidemic. Although progress has been made in the last decade towards both understanding and ameliorating Indigenous health inequalities, very little research or writing has expanded a social determinants of health framework to account for the unique histories and present realities of Indigenous peoples in this country. This timely edited collection addresses this significant knowledge gap, exploring the ways that multiple health determinants beyond the social―from colonialism to geography, from economy to biology―converge to impact the health status of Indigenous peoples in Canada.
This unique collection, comprised largely of contributions by Indigenous authors, offers the voices and expertise of First Nations, Inuit, and Metis writers from across Canada. The multitude of health determinants of Indigenous peoples are considered in a selection of chapters that range from scholarly papers by research experts in the field, to reflective essays by Indigenous leaders. Appropriate throughout a range of disciplines, including Health Studies, Indigenous Studies, Public and Population Health, Community Health Sciences, Medicine, Nursing, and Social Work, this engaging text broadens the social determinants of health framework to better understand health inequality. Most importantly, it does so by placing front and center the voices and experiences of Indigenous peoples.
ISBN
9781551307329
Language
English
Material Type
Book
Call Number
REF GN 400 GRE 2015

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Healing traditions: The mental health of Aboriginal peoples in Canada

https://cwslc.andornot.com/en/permalink/catalog114476
[Vancouver, BC?]: UBC Press , 2009.
Material Type
Book
Call Number
REF GN 400 KIR 2009
Availability
1 copy, 1 available
The book is divided into four sections: an overview of the mental health of indigenous peoples; origins and representations of social suffering; transformations of identity and community; and traditional healing and mental health services. Cross-cutting themes include: the impact of colonialism, se…
Editor
Kirmayer, Laurence J.
Valaskakis, Gail
Place of Publication
[Vancouver, BC?]
Publisher
UBC Press
Publication Date
2009
Physical Description
Paperback, 239 p.
Subject
Aboriginal Health
Leadership/Coaching
Abstract
The book is divided into four sections: an overview of the mental health of indigenous peoples; origins and representations of social suffering; transformations of identity and community; and traditional healing and mental health services. Cross-cutting themes include: the impact of colonialism, sedentarization, and forced assimilation; the importance of land for indigenous identity and an ecocentric self; notions of space and place as part of the cultural matrix of identity and experience; and processes of healing and spirituality as sources of resilience.
Offering a unique combination of mental health and socio-cultural perspectives, Healing Traditions will be useful to all concerned with the wellbeing of Aboriginal peoples including health professionals, community workers, planners and administrators, social scientists, educators, and students.
ISBN
9780774815246
Language
English
Material Type
Book
Call Number
REF GN 400 KIR 2009

Copies

copy 1 BC Children's and Women's Study and Learning Commons Available
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Decolonizing trauma work: Indigenous stories and strategies

https://cwslc.andornot.com/en/permalink/catalog114281
Linklater, Renee. Halifax, NS: Fernwood Publishing , 2014.
Material Type
Book
Call Number
REF GN 400 LIN 2014
Availability
1 copy, 1 available
In Decolonizing Trauma Work, Renee Linklater explores healing and wellness in Indigenous communities on Turtle Island. Drawing on a decolonizing approach, which puts the soul wound of colonialism at the centre, Linklater engages ten Indigenous health care practitioners in a dialogue regarding Indig…
Author
Linklater, Renee
Place of Publication
Halifax, NS
Publisher
Fernwood Publishing
Publication Date
2014
Physical Description
Paperback, 175 p.
Subject
Aboriginal Health
Community Health Services
Leadership/Coaching
Abstract
In Decolonizing Trauma Work, Renee Linklater explores healing and wellness in Indigenous communities on Turtle Island. Drawing on a decolonizing approach, which puts the soul wound of colonialism at the centre, Linklater engages ten Indigenous health care practitioners in a dialogue regarding Indigenous notions of wellness and wholistic health, critiques of psychiatry and psychiatric diagnoses, and Indigenous approaches to helping people through trauma, depression and experiences of parallel and multiple realities. Through stories and strategies that are grounded in Indigenous worldviews and embedded with cultural knowledge, Linklater offers purposeful and practical methods to help individuals and communities that have experienced trauma. Decolonizing Trauma Work, one of the first books of its kind, is a resource for education and training programs, health care practitioners, healing centres, clinical services and policy initiatives."
ISBN
9781552666586
Language
English
Material Type
Book
Call Number
REF GN 400 LIN 2014

Copies

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Aboriginal health in Canada: Historical, cultural, and epidemiological perspectives

https://cwslc.andornot.com/en/permalink/catalog114274
Waldram, James B, Herring, Ann, Young, T. Kue. [Toronto, ON]: University of Toronto Press , 2006. 2nd ed.
Material Type
Book
Call Number
REF GN 400 WAL 2006
Availability
1 copy, 1 available
Numerous studies, inquiries, and statistics accumulated over the years have demonstrated the poor health status of Aboriginal peoples relative to the Canadian population in general. Aboriginal Health in Canada is about the complex web of physiological, psychological, spiritual, historical, sociolog…
Author
Waldram, James B
Herring, Ann
Young, T. Kue
Edition
2nd ed.
Place of Publication
[Toronto, ON]
Publisher
University of Toronto Press
Publication Date
2006
Physical Description
Paperback, 367 p.
Subject
Aboriginal Health
Leadership/Coaching
Abstract
Numerous studies, inquiries, and statistics accumulated over the years have demonstrated the poor health status of Aboriginal peoples relative to the Canadian population in general. Aboriginal Health in Canada is about the complex web of physiological, psychological, spiritual, historical, sociological, cultural, economic, and environmental factors that contribute to health and disease patterns among the Aboriginal peoples of Canada.
The authors explore the evidence for changes in patterns of health and disease prior to and since European contact, up to the present. They discuss medical systems and the place of medicine within various Aboriginal cultures and trace the relationship between politics and the organization of health services for Aboriginal people. They also examine popular explanations for Aboriginal health patterns today, and emphasize the need to understand both the historical-cultural context of health issues, as well as the circumstances that give rise to variation in health problems and healing strategies in Aboriginal communities across the country. An overview of Aboriginal peoples in Canada provides a very general background for the non-specialist. Finally, contemporary Aboriginal healing traditions, the issue of self-determination and health care, and current trends in Aboriginal health issues are examined.
ISBN
97808082085795
Language
English
Material Type
Book
Call Number
REF GN 400 WAL 2006

Copies

BC Children's and Women's Study and Learning Commons Available
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Introduction to aboriginal health and health care in Canada: Bridging health and healing

https://cwslc.andornot.com/en/permalink/catalog114303
Douglas, Vasiliki. New York, NY: Springer Publishing Company , 2013.
Material Type
Book
Call Number
REF GN 400 DOU 2013
Availability
1 copy, 1 available
Written by one of the leading researchers in First Nations and Inuit Health, this is the only entry-level text to address the current state of knowledge in the field of aboriginal health.The book places aboriginal health in Canada within its historical and philosophical context as it addresses soci…
Author
Douglas, Vasiliki
Place of Publication
New York, NY
Publisher
Springer Publishing Company
Publication Date
2013
Physical Description
Paperback, 239 p.
Subject
Aboriginal Health
Leadership/Coaching
Abstract
Written by one of the leading researchers in First Nations and Inuit Health, this is the only entry-level text to address the current state of knowledge in the field of aboriginal health.The book places aboriginal health in Canada within its historical and philosophical context as it addresses social and clinical approaches to major health issues facing this population. It discusses the distinctive features of aboriginal health and healing as opposed to traditional Western medicine and why it should be studied as a discrete field.
Using the thread of cultural safety throughout, the text introduces students to health concerns facing the aboriginal population in general, with a special focus on the needs of women and children. The text provides a framework for professionals to approach aboriginal clients in a way that will both respect their worldviews and retain their own professional epistemology. Chapters are consistently formatted to include chapter objectives, case studies, critical thinking exercises, key concepts and terms, and recommended websites. The text adheres to the CASN/ANAC/CAN framework for teaching cultural competence and safety in regard to aboriginal health, and meets the needs of a curriculum that is highly recommended and will likely be required in the near future.Included with the text are an instructor'Äôs manual, study guide, and sample exams.
ISBN
9780826117977
Language
English
Material Type
Book
Call Number
REF GN 400 DOU 2013

Copies

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Journey to healing: Aboriginal people with addiction and mental health issues: What health, social service and justice workers need to know

https://cwslc.andornot.com/en/permalink/catalog114319
Menzies, Peter (ed.), Lavallee, Lynn F. (ed.). [Canada]: Centre for Addiction and Mental Health (CAMH) , 2014.
Material Type
Book
Call Number
REF GN 400 MEN 2014
Availability
1 copy, 1 available
Helping to promote healing in Aboriginal people with addiction and mental health issues requires specialized knowledge and unique skills. Health, social service and justice workers must first have a grasp of history and the emotional legacy that today's generation of Aboriginal people carry. They m…
Author
Menzies, Peter (ed.)
Lavallee, Lynn F. (ed.)
Place of Publication
[Canada]
Publisher
Centre for Addiction and Mental Health (CAMH)
Publication Date
2014
Physical Description
Paperback, 459 p.
Subject
Aboriginal Health
Leadership/Coaching
Mental Health
Abstract
Helping to promote healing in Aboriginal people with addiction and mental health issues requires specialized knowledge and unique skills. Health, social service and justice workers must first have a grasp of history and the emotional legacy that today's generation of Aboriginal people carry. They must also be prepared to blend Aboriginal and Western approaches to match their clients' unique world views. Journey to Healing is a comprehensive and practical evidence-based resource. It was written to help prepare students and professionals to provide counselling and social services to Aboriginal people with mental health and addiction issues in urban, rural and isolated settings. The scope of the book is broad; each chapter focuses on a specific topic. Many of the authors are Aboriginal and all are respected experts in their fields. Each author shares his or her scholarly learning, insight, wisdom and experience of addressing addiction and mental health issues in Aboriginal populations. The guide is intended to serve as a course text for health, social service and justice programs in universities and community colleges. It will also be of interest to social workers, addiction and mental health service providers, and prison, probation, parole and police officers working with Aboriginal communities.
ISBN
9781771141598
Language
English
Material Type
Book
Call Number
REF GN 400 MEN 2014

Copies

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Unsettling the settler within: Indian residential schools, truth telling, and reconciliation in Canada

https://cwslc.andornot.com/en/permalink/catalog114276
Regan, Paulette. [Vancouver, BC?]: UBC Press , 2010.
Material Type
Book
Call Number
REF GN 400 REG 2010
Availability
1 copy, 1 available
In 2008, Canada established a Truth and Reconciliation Commission to mend the deep rifts between Aboriginal peoples and the settler society that created Canada?s notorious residential school system. Unsettling the Settler Within argues that non-Aboriginal Canadians must undergo their own process of…
Author
Regan, Paulette
Place of Publication
[Vancouver, BC?]
Publisher
UBC Press
Publication Date
2010
Physical Description
Paperback, 299 p.
Subject
Aboriginal Health
Leadership/Coaching
Abstract
In 2008, Canada established a Truth and Reconciliation Commission to mend the deep rifts between Aboriginal peoples and the settler society that created Canada?s notorious residential school system. Unsettling the Settler Within argues that non-Aboriginal Canadians must undergo their own process of decolonization in order to truly participate in the transformative possibilities of reconciliation. Settlers must relinquish the persistent myth of themselves as peacemakers and acknowledge the destructive legacy of a society that has stubbornly ignored and devalued Indigenous experience. A compassionate call to action, this powerful book offers a new and hopeful path toward healing the wounds of the past.
ISBN
9780774817783
Language
English
Material Type
Book
Call Number
REF GN 400 REG 2010

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Communicating risks and benefits: An evidence-based user's guide

https://cwslc.andornot.com/en/permalink/catalog111871
Fischhoff, Baruch, Brewer, Noel T., Downs, Julie S.(eds.). Maryland, USA: FDA, US Department of Health & Human Services , 2011.
Website
http://www.cw.bc.ca/library/pdf/Risk communication book remediated2.pdf
Material Type
Book
Online
Effective risk communication is essential to the well-being of any organization and those people who depend on it. Ineffective communication can cost lives, money, and reputations. Communicating Risks and Benefits: An Evidence-Based User's Guide provides the scientific foundations for effective …
Website
http://www.cw.bc.ca/library/pdf/Risk communication book remediated2.pdf
Website Notes
Click on the link above to view/print.
Author
Fischhoff, Baruch
Brewer, Noel T.
Downs, Julie S.(eds.)
Corporate Author
Food & Drug Administration (FDA), US Department of Health & Human Services
Place of Publication
Maryland, USA
Publisher
FDA, US Department of Health & Human Services
Publication Date
2011
Physical Description
PDF file: 242 p.
Subject
Leadership/Coaching
Communication
Abstract
Effective risk communication is essential to the well-being of any organization and those people who depend on it. Ineffective communication can cost lives, money, and reputations. Communicating Risks and Benefits: An Evidence-Based User's Guide provides the scientific foundations for effective communication.
Language
English
Material Type
Book
Online
Websites
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Diversity, Equity, and Inclusion for Trainers: Fostering DEI in the Workplace

https://cwslc.andornot.com/en/permalink/catalog124056
Morukian, Maria. Alexandria, VA: ATD Press , 2022.
Material Type
Book
Call Number
REF NR 100 MOR 2022
Availability
1 copy, 1 available
When done well, diversity, equity, and inclusion (DEI) training creates space for courageous conversations that acknowledge hard truths around systemic inequities and explores topics that touch on people?s vulnerabilities in all facets of their lives. For those of you who do this work, there has no…
Author
Morukian, Maria
Place of Publication
Alexandria, VA
Publisher
ATD Press
Publication Date
2022
Physical Description
308pp
Subjects
Anti-Racism
Diversity
Abstract
When done well, diversity, equity, and inclusion (DEI) training creates space for courageous conversations that acknowledge hard truths around systemic inequities and explores topics that touch on people?s vulnerabilities in all facets of their lives. For those of you who do this work, there has not been a clear path to follow for making progress. As a DEI trainer, you have forged your own way and learned as you went.
With Diversity, Equity, and Inclusion for Trainers: Fostering DEI in the Workplace, the need for DEI trainers to go at it alone comes to an end. Expert facilitator Maria Morukian provides the guidance you need to develop the knowledge and skills required for DEI training. Morukian covers the historical underpinnings and rationale for DEI work; takes you through the process of organizational assessment, design, and delivery; and offers strategies for embedding DEI and promoting sustainability through collaborative practices and dialogues, allowing you to develop and understand your own identity lenses and biases. Reflection questions and worksheets are included in every chapter.
ISBN
9781-953946-058
Language
English
Material Type
Book
Call Number
REF NR 100 MOR 2022

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On Being Included:: Racism and Diversity in Institutional Life

https://cwslc.andornot.com/en/permalink/catalog124060
Ahmed, Sara. London: Duke University Press , 2012.
Material Type
Book
Call Number
REF NR 100 AHM 2012
Availability
2 copies, 2 available
What does diversity do? What are we doing when we use the language of diversity? Sara Ahmed offers an account of the diversity world based on interviews with diversity practitioners in higher education, as well as her own experience of doing diversity work. Diversity is an ordinary, even unremarkab…
Author
Ahmed, Sara
Place of Publication
London
Publisher
Duke University Press
Publication Date
2012
Physical Description
243pp
Subjects
Anti-Racism
Diversity
Abstract
What does diversity do? What are we doing when we use the language of diversity? Sara Ahmed offers an account of the diversity world based on interviews with diversity practitioners in higher education, as well as her own experience of doing diversity work. Diversity is an ordinary, even unremarkable, feature of institutional life. Yet diversity practitioners often experience institutions as resistant to their work, as captured through their use of the metaphor of the "brick wall." On Being Included offers an explanation of this apparent paradox. It explores the gap between symbolic commitments to diversity and the experience of those who embody diversity. Commitments to diversity are understood as "non-performatives" that do not bring about what they name. The book provides an account of institutional whiteness and shows how racism can be obscured by the institutionalization of diversity. Diversity is used as evidence that institutions do not have a problem with racism. On Being Included offers a critique of what happens when diversity is offered as a solution. It also shows how diversity workers generate knowledge of institutions in attempting to transform them.
ISBN
9780-8223-52365
Language
English
Material Type
Book
Call Number
REF NR 100 AHM 2012

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Nonviolent communication: A language of life

https://cwslc.andornot.com/en/permalink/catalog113899
Rosenberg, Marshall B. Encinitas, CA: PuddleDancer Press , 2015. 3rd ed.
Material Type
Book
Call Number
REF CF 100 ROS 2015
Availability
1 copy, 1 available
An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances, this international bestseller uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Guidanc…
Author
Rosenberg, Marshall B.
Edition
3rd ed.
Place of Publication
Encinitas, CA
Publisher
PuddleDancer Press
Publication Date
2015
Physical Description
Softcover, 280 p.
Subject
Communication
Relationships
Abstract
An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances, this international bestseller uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Guidance is provided on identifying and articulating feelings and needs, expressing anger fully, and exploring the power of empathy in order to speak honestly without creating hostility, break patterns of thinking that lead to anger and depression, and communicate compassionately. Included in the new edition is a chapter on conflict resolution and mediation.
ISBN
9781892005281
Language
English
Material Type
Book
Call Number
REF CF 100 ROS 2015

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Right Kind of Wrong: The Science of Failing Well

https://cwslc.andornot.com/en/permalink/catalog125180
Ahmed, Sara. New York: Atria Books , 2023.
Material Type
Book
Call Number
REF NR 100 EDM 2023
Availability
1 copy, 1 available
A revolutionary guide that will transform your relationship with failure, from the pioneering researcher of psychological safety and award-winning Harvard Business School professor Amy Edmondson.; We used to think of failure as the opposite of success. Now, we?re often torn between two ?failure cul…
Author
Ahmed, Sara
Place of Publication
New York
Publisher
Atria Books
Publication Date
2023
Physical Description
368pp
Subjects
Anti-Racism
Diversity
Abstract
A revolutionary guide that will transform your relationship with failure, from the pioneering researcher of psychological safety and award-winning Harvard Business School professor Amy Edmondson.
We used to think of failure as the opposite of success. Now, we?re often torn between two ?failure cultures?: one that says to avoid failure at all costs, the other that says fail fast, fail often. The trouble is that both approaches lack the crucial distinctions to help us separate good failure from bad. As a result, we miss the opportunity to fail well.
After decades of award-winning research, Amy Edmondson is here to upend our understanding of failure and make it work for us. In Right Kind of Wrong, Edmondson provides the framework to think, discuss, and practice failure wisely. Outlining the three archetypes of failure?basic, complex, and intelligent?Amy showcases how to minimize unproductive failure while maximizing what we gain from flubs of all stripes. She illustrates how we and our organizations can embrace our human fallibility, learn exactly when failure is our friend, and prevent most of it when it is not. This is the key to pursuing smart risks and preventing avoidable harm.
With vivid, real-life stories from business, pop culture, history, and more, Edmondson gives us specifically tailored practices, skills, and mindsets to help us replace shame and blame with curiosity, vulnerability, and personal growth. You?ll never look at failure the same way again.
ISBN
978-1982195069
Language
English
Material Type
Book
Call Number
REF NR 100 EDM 2023

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21 Things You May Not Know About the Indian Act: Helping Canadians Make Reconciliation with Indigenous Peoples a Reality

https://cwslc.andornot.com/en/permalink/catalog125175
Joseph, Bob. New York, USA: Seal Press , 2019.
Material Type
Book
Call Number
REF NR 100 JOS 2018
Availability
1 copy, 1 available
Based on a viral article, 21 Things You May Not Know About the Indian Act is the essential guide to understanding the legal document and its repercussion on generations of Indigenous Peoples, written by a leading cultural sensitivity trainer.; Since its creation in 1876, the Indian Act has shaped, …
Author
Joseph, Bob
Place of Publication
New York, USA
Publisher
Seal Press
Publication Date
2019
Physical Description
160pp
Subjects
Anti-Racism
Diversity
Indigenous
Reconciliation
Abstract
Based on a viral article, 21 Things You May Not Know About the Indian Act is the essential guide to understanding the legal document and its repercussion on generations of Indigenous Peoples, written by a leading cultural sensitivity trainer.
Since its creation in 1876, the Indian Act has shaped, controlled, and constrained the lives and opportunities of Indigenous Peoples, and is at the root of many enduring stereotypes. Bob Joseph's book comes at a key time in the reconciliation process, when awareness from both Indigenous and non-Indigenous communities is at a crescendo. Joseph explains how Indigenous Peoples can step out from under the Indian Act and return to self-government, self-determination, and self-reliance - and why doing so would result in a better country for every Canadian. He dissects the complex issues around truth and reconciliation, and clearly demonstrates why learning about the Indian Act's cruel, enduring legacy is essential for the country to move toward true reconciliation.
ISBN
978-0995266520
Language
English
Material Type
Book
Call Number
REF NR 100 JOS 2018

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We don't make widgets: Overcoming the myths that keep government from radically improving

https://cwslc.andornot.com/en/permalink/catalog120123
Miller, Ken. Washington, DC: Governing Books , 2013. 1st ed.
Material Type
Book
Call Number
AA 120 MIL 2013
Availability
1 copy, 1 available
Author
Miller, Ken
Edition
1st ed.
Place of Publication
Washington, DC
Publisher
Governing Books
Publication Date
2013
Physical Description
Paperback, 124 p., ill.
Subject
Communication
Leadership
Lean Leader Development
ISBN
9780872894808
Language
English
Material Type
Book
Call Number
AA 120 MIL 2013

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Research Is Ceremony: Indigenous Research Methods

https://cwslc.andornot.com/en/permalink/catalog125178
Geddes, Gary. Halifax & Winnipeg, Canada: Fernwood Publishing , 2008. 1st.
Material Type
Book
Call Number
REF NR 100 WIL 2008
Availability
1 copy, 1 available
Indigenous researchers are knowledge seekers who work to progress Indigenous ways of being, knowing and doing in a modern and constantly evolving context. This book describes a research paradigm shared by Indigenous scholars in Canada and Australia, and demonstrates how this paradigm can be put int…
Author
Geddes, Gary
Edition
1st
Place of Publication
Halifax & Winnipeg, Canada
Publisher
Fernwood Publishing
Publication Date
2008
Physical Description
144pp
Subjects
Anti-Racism
Diversity
Indigenous
Research
Abstract
Indigenous researchers are knowledge seekers who work to progress Indigenous ways of being, knowing and doing in a modern and constantly evolving context. This book describes a research paradigm shared by Indigenous scholars in Canada and Australia, and demonstrates how this paradigm can be put into practice. Relationships don?t just shape Indigenous reality, they are our reality. Indigenous researchers develop relationships with ideas in order to achieve enlightenment in the ceremony that is Indigenous research. Indigenous research is the ceremony of maintaining accountability to these relationships. For researchers to be accountable to all our relations, we must make careful choices in our selection of topics, methods of data collection, forms of analysis and finally in the way we present information. I?m an Opaskwayak Cree from northern Manitoba currently living in the Northern Rivers area of New South Wales, Australia. I?m also a father of three boys, a researcher, son, uncle, teacher, world traveller, knowledge keeper and knowledge seeker. As an educated Indian, I?ve spent much of my life straddling the Indigenous and academic worlds. Most of my time these days is spent teaching other Indigenous knowledge seekers (and my kids) how to accomplish this balancing act while still keeping both feet on the ground.
ISBN
978-1552662816
Language
English
Material Type
Book
Call Number
REF NR 100 WIL 2008

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Perfect phrases for icebreakers

https://cwslc.andornot.com/en/permalink/catalog120099
Reunion, Meryl, Windingland, Diane. New York, NY: McGraw-Hill Companies, Inc. , 2012. 1st ed.
Material Type
Book
Call Number
AA 75 RUN 2012
Availability
1 copy, 1 available
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings …
Author
Reunion, Meryl
Windingland, Diane
Edition
1st ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Publication Date
2012
Physical Description
Paperback, 164 p., no ill
Subject
Communication
Abstract
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to:
Highlight important topics in meetings or conversations
Motivate people to share resources and support
Add levity to personal or group interactions
Inspire collaboration and creativity
Pique curiosity about your message
ISBN
9780071783828
Language
English
Material Type
Book
Call Number
AA 75 RUN 2012

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Death by meeting: A leadership fable

https://cwslc.andornot.com/en/permalink/catalog120101
Lencioni, Patrick. San Francisco, CA: Jossey-Bass , 2004. 1st ed.
Material Type
Book
Call Number
AA 74 LEN 2004
Availability
1 copy, 1 available
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is bot…
Author
Lencioni, Patrick
Edition
1st ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2004
Physical Description
Hardcover, 260 p., no ill
Subject
Communication
Abstract
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary.
Casey McDaniel, the founder and CEO of Yip Software, is in the midst of a problem he created, but one he doesn?t know how to solve. And he doesn?t know where or who to turn to for advice. His staff can?t help him; they?re as dumbfounded as he is by their tortuous meetings.
Then an unlikely advisor, Will Peterson, enters Casey?s world. When he proposes an unconventional, even radical, approach to solving the meeting problem, Casey is just desperate enough to listen.
ISBN
9780787968052
Language
English
Material Type
Book
Call Number
AA 74 LEN 2004

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Difficult conversations: How to discuss what matters most

https://cwslc.andornot.com/en/permalink/catalog113898
Stone, Douglas, Patton, Bruce, Heen, Sheila, Fisher, Roger. New York, NY: Penguin Books , 2010.
Material Type
Book
Call Number
REF CF 100 STO 2010
Availability
1 copy, 0 available
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step ap…
Author
Stone, Douglas
Patton, Bruce
Heen, Sheila
Fisher, Roger
Place of Publication
New York, NY
Publisher
Penguin Books
Publication Date
2010
Physical Description
Softcover, 352 p.
Subject
Communication
Relationships
Abstract
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success
ISBN
9780143118442
Language
English
Material Type
Book
Status
Missing
Call Number
REF CF 100 STO 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Missing On Loan, due Tuesday, December 13, 2016
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5S for the office: Organizing the workplace to eliminate waste

https://cwslc.andornot.com/en/permalink/catalog120126
Fabrizio, Thomas A., Tapping, Don. New York, NY: Productivity Press , 2006. 1st ed.
Material Type
Book
Call Number
AA 74 FAB 2006
Availability
1 copy, 1 available
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…
Author
Fabrizio, Thomas A.
Tapping, Don
Edition
1st ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2006
Physical Description
Paperback, 188 p., ill
Subject
Time Management
Communication
Abstract
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency.
In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique.
This book is a blueprint for building a Lean foundation for your office
Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits.
To introduce the 5S system and sell its use to executives as well as workers, consider purchasing
ISBN
9781563273186
Language
English
Material Type
Book
Call Number
AA 74 FAB 2006

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Let patients help!

https://cwslc.andornot.com/en/permalink/catalog120092
deBronkart, Dave, Sands, Danny. Lexington, KY: CreateSpace Independent Publishing Platform , 2013. 1st ed.
Material Type
Book
Availability
1 copy, 1 available
Concise reasons, tips & methods for making patient engagement effective.; The third book by e-Patient Dave, cancer beater, blogger, internationally known keynote speaker and advocate for patient engagement; co-founder and past co-chair of the Society for Participatory Medicine. Profile: www.ePatien…
Author
deBronkart, Dave
Sands, Danny
Edition
1st ed.
Place of Publication
Lexington, KY
Publisher
CreateSpace Independent Publishing Platform
Publication Date
2013
Physical Description
Paperback, 80 p., no ill
Subject
Patient Advocacy
Patient Education
Communication
Abstract
Concise reasons, tips & methods for making patient engagement effective.
The third book by e-Patient Dave, cancer beater, blogger, internationally known keynote speaker and advocate for patient engagement; co-founder and past co-chair of the Society for Participatory Medicine. Profile: www.ePatientDave.com/about-dave
ISBN
9781466306493
Language
English
Material Type
Book

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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