Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
This book completely reimagines the smile sheet as an essential tool to drive performance improvement. Traditional smile sheets (i.e., learner response forms, student reaction forms) don't work! Decades of practice shows them to have negligible benefits. Scientific studies prove that traditional sm…
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While upbeat lingo abounds about ?complementing strategic objectives? and ?driving productivity,? the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added to the bottom…
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Practical tips, tools, and insight on successful team and group coaching engagements; As professional development budgets at many organizations remain flat or even shrink due to financial pressures, coaches and human resources leaders are looking for new ways to do more with less funding. Team coac…
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Goleman looks at today's scarcest resource and the secret to high performance and fulfillment: attention. Goleman analyzes attention research as a threesome: inner, other, and outer focus. He shows why we need all three kinds of focus, as demonstrated by case studies from fields such as competitive…
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Used for self-development, mentoring, coaching, triad work, teamwork, and organizational learning system within the health system. Over 500+ coaching questions, 40+ exercises, tools and assessments. Multi-purpose resource for leadership development.
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As a botanist, Robin Wall Kimmerer has been trained to ask questions of nature with the tools of science. As a member of the Citizen Potawatomi Nation, she embraces the notion that plants and animals are our oldest teachers. In Braiding Sweetgrass, Kimmerer brings these two lenses of knowledge toge…
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This revised and updated edition of The Explosive Child introduces the Collaborative Problem Solving approach. This book describes a more contemporary approach to understanding and helping inflexible, easily frustrated, explosive children at home and school, but also includes the various updates to…
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Happiness is not the belief that we don?t need to change; it is the realization that we can.; Our most commonly held formula for success is broken. Conventional wisdom holds that once we succeed, we?ll be happy; that once we get that great job, win that next promotion, lose those five pounds, happi…
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Completely updated and revised. Are emails keeping you in the office late at night? Is your desk overflowing with things to read and process? Are you overwhelmed by loose ends and unfinished projects? Do you despair of finding time to concentrate on the bigger picture? This book offers powerful, pr…
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In this book you'll journey to Scrum's front lines where Jeff's system of deep accountability, team interaction, and constant iterative improvement is, among other feats, bringing the FBI into the 21st century, perfecting the design of an affordable 140 mile per hour/100 mile per gallon car, helpin…
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The always-on, striving for more, multitasking, 24/7 world we live in is having its toll. We are getting busier, but not happier. While the "time management" movement created more list-makers, it failed to address the heart of why "To-Do's" tended to trump time for family, and time to think, reflec…
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We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step ap…
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"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
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The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organization…
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The book that revolutionized business communications has been updated for today?s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches read…
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In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love.; Brown writes, ?One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 …
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In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love.; Brown writes, ?One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 …
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Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
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As leaders or parents (or both), navigating difficult conversations is part of our job description. How do we keep calm and achieve a productive outcome, all while keeping our relationships intact? The secret is curiosity. It's the innovation-driving, emotion-calming skill that comes so naturally t…
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Provides coverage of vascular surgery as well as of common thoracic, breast, esophageal, endocrine, colorectal, gastric, pancreatic, liver, and biliary procedures. This book contains step-by-step guidance which takes readers through each procedure, with tips and cautions from leading surgeons. It c…
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