Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's chan…
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step ap…
Copy 1 BC Children's and Women's Study and Learning Commons Missing | On Loan, due Tuesday, December 13, 2016 |
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
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