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20 records – page 1 of 1.

Survival guide to managing employees from hell: Handling idiots, whiners, slackers, and other workplace demons

https://cwslc.andornot.com/en/permalink/catalog110156
Scott, Gini Graham. New York, NY: AMACOM/American Management Association , 2006.
Website
http://www.nsdrc.org/AttachedFiles/Child%20and%20Youth%20Resource%20Guide%20Sept%2019_2004.pdf
Material Type
Book
Call Number
REF BD 620 SCO 2006
Availability
1 copy, 1 available
All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including:; The Imposs…
Website
http://www.nsdrc.org/AttachedFiles/Child%20and%20Youth%20Resource%20Guide%20Sept%2019_2004.pdf
Author
Scott, Gini Graham
Place of Publication
New York, NY
Publisher
AMACOM/American Management Association
Publication Date
2006
Physical Description
Paperback, 230 p.
Subject
Work Behaviour
Job Satisfaction
Abstract
All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including:
The Impossible "I"s: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don't know what they're doing
The Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyone
The Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-time
I've Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues
ISBN
081447408X
Language
English
Material Type
Book
Call Number
REF BD 620 SCO 2006

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Websites
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Business of kindness: Creating work environments where people thrive

https://cwslc.andornot.com/en/permalink/catalog109719
McIvor, Olivia. Lions Bay, BC: Fairwinds Press , 2006.
Material Type
Book
Call Number
REF BD 620 MCI 2006
Availability
1 copy, 1 available
The Business of Kindness™ is a leading-edge approach aimed at enhancing wellness and sustainability for employees throughout the organization as well as for the organization itself.
Author
McIvor, Olivia
Place of Publication
Lions Bay, BC
Publisher
Fairwinds Press
Publication Date
2006
Physical Description
Paperback, 241 p.
Subject
Work Behaviour
Job Satisfaction
Abstract
The Business of Kindnessâ„¢ is a leading-edge approach aimed at enhancing wellness and sustainability for employees throughout the organization as well as for the organization itself.
ISBN
0968214991
Language
English
Material Type
Book
Call Number
REF BD 620 MCI 2006

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A people lens: 101 ways to move your organization forward

https://cwslc.andornot.com/en/permalink/catalog111058
Volunteer Vancouver. [Vancouver, BC?]: Volunteer Vancouver , 2009.
Material Type
Book
Call Number
REF BD 600 PEO 2009
This book is for voluntary leaders of non-profit organizations and provides volunteer stories to illustrate and inspire leadership in any organization.
Corporate Author
Volunteer Vancouver
Place of Publication
[Vancouver, BC?]
Publisher
Volunteer Vancouver
Publication Date
2009
Physical Description
Paperback: 71 p.
Subject
Job Satisfaction
Work Behaviour
Volunteers
Abstract
This book is for voluntary leaders of non-profit organizations and provides volunteer stories to illustrate and inspire leadership in any organization.
Language
English
Material Type
Book
Call Number
REF BD 600 PEO 2009
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Now, discover your strengths

https://cwslc.andornot.com/en/permalink/catalog109461
Buckingham, Marcus, Clifton, Donald. New York, NY: The Free Press , 2001.
Material Type
Book
Call Number
REF AA 500 BUC 2001
Availability
3 copies, 2 available
This book stresses the importance of focusing on "strengths," whether a job seeker, employee, or manager. Explains why focusing on weaknesses, and thus trying to repair flaws, can be self-defeating for individuals and organizations. Includes a questionnaire for discovering one's top-five inborn tal…
Author
Buckingham, Marcus
Clifton, Donald
Place of Publication
New York, NY
Publisher
The Free Press
Publication Date
2001
Physical Description
Paperback; 260 p.
Subject
Administration
Work Behaviour
Job Satisfaction
Abstract
This book stresses the importance of focusing on "strengths," whether a job seeker, employee, or manager. Explains why focusing on weaknesses, and thus trying to repair flaws, can be self-defeating for individuals and organizations. Includes a questionnaire for discovering one's top-five inborn talents.
ISBN
0743201140
Language
English
Material Type
Book
Call Number
REF AA 500 BUC 2001

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Who moved my cheese? An a-mazing way to deal with change in your work and in your life

https://cwslc.andornot.com/en/permalink/catalog109638
Johnson, Spencer. New York, NY: G.P. Putnam's Sons , 2002.
Material Type
Book
Call Number
REF BD 620 JOH 2002
Availability
1 copy, 1 available
This is a brief tale of two mice and two humans who live in a maze and one day are faced with change: someone moves their cheese. Reactions vary from quick adjustment to waiting for the situation to change by itself to suit their needs. This story is about adjusting attitudes toward change in life,…
Author
Johnson, Spencer
Place of Publication
New York, NY
Publisher
G.P. Putnam's Sons
Publication Date
2002
Physical Description
Hardcover, 96 pages
Subject
Work Behaviour
Abstract
This is a brief tale of two mice and two humans who live in a maze and one day are faced with change: someone moves their cheese. Reactions vary from quick adjustment to waiting for the situation to change by itself to suit their needs. This story is about adjusting attitudes toward change in life, especially at work. Change occurs whether a person is ready or not, but the author affirms that it can be positive. His principles are to anticipate change, let go of the old, and do what you would do if you were not afraid.
ISBN
0399144463
Language
English
Material Type
Book
Call Number
REF BD 620 JOH 2002

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Art of focused conversation: 100 ways to access group wisdom in the workplace

https://cwslc.andornot.com/en/permalink/catalog110935
Stanfield, Brian (Editor). Gabriola Island, BC: New Society Publishers , 2000.
Material Type
Book
Call Number
REF BD 620 STA 2000
Availability
1 copy, 1 available
Provides 100 sample workplace conversations designed to improve organizational communications in many situations including; reviewing, evaluating, planning, coaching, mentoring, data interpretation, decision-making, managing and supervising, reflection and celebration.
Author
Stanfield, Brian (Editor)
Place of Publication
Gabriola Island, BC
Publisher
New Society Publishers
Publication Date
2000
Physical Description
Paperback, 224 p.
Subject
Work Behaviour
Abstract
Provides 100 sample workplace conversations designed to improve organizational communications in many situations including; reviewing, evaluating, planning, coaching, mentoring, data interpretation, decision-making, managing and supervising, reflection and celebration.
ISBN
9780865714168
Language
English
Material Type
Book
Call Number
REF BD 620 STA 2000

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Bowes and Church's food values of portions commonly used

https://cwslc.andornot.com/en/permalink/catalog112699
Pennington, Jean A.T., Douglass, Judith Spungen. Baltimore, MD: Lippincott Williams & Wilkins , 2005. 18th Ed.
Material Type
Book
Call Number
REF BB 115 PEN 2005
Availability
1 copy, 1 available
This text supplies authoritative data on the nutritional value of foods in a form for quick and easy reference. The book's main table reflects the current food supply—listing 8,000 common foods—and contains data on the nutritional content of foods, organized by food groups.
Author
Pennington, Jean A.T.
Douglass, Judith Spungen
Edition
18th Ed.
Place of Publication
Baltimore, MD
Publisher
Lippincott Williams & Wilkins
Publication Date
2005
Physical Description
Spiral bound, p. 452 pages
Subject
Food Values
Food
UBC MD Undergrad
Abstract
This text supplies authoritative data on the nutritional value of foods in a form for quick and easy reference. The book's main table reflects the current food supply—listing 8,000 common foods—and contains data on the nutritional content of foods, organized by food groups.
ISBN
0781744296
Language
English
Material Type
Book
Call Number
REF BB 115 PEN 2005

Copies

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Just culture: Balancing safety and accountability

https://cwslc.andornot.com/en/permalink/catalog113838
Dekker, Sidney. Burlington, VT: Ashgate , 2012.
Material Type
Book
Call Number
REF JB 205 DEK 2012
Availability
2 copies, 2 available
The goal remains the same: to create an environment where learning and accountability are fairly and constructively balanced. The First Edition of Sidney Dekker's Just Culture brought accident accountability and criminalization to a broader audience. It made people question, perhaps for the first t…
Author
Dekker, Sidney
Editor
2nd
Place of Publication
Burlington, VT
Publisher
Ashgate
Publication Date
2012
Physical Description
200 p.
Subject
Safety
Hospital Safety
Abstract
The goal remains the same: to create an environment where learning and accountability are fairly and constructively balanced. The First Edition of Sidney Dekker's Just Culture brought accident accountability and criminalization to a broader audience. It made people question, perhaps for the first time, the nature of personal culpability when organizational accidents occur. Having raised this awareness the author then discovered that while many organizations saw the fairness and value of creating a just culture they really struggled when it came to developing it: What should they do? How should they and their managers respond to incidents, errors, failures that happen on their watch? In this Second Edition, Dekker expands his view of just culture, additionally tackling the key issue of how justice is created inside organizations.
ISBN
9781409440604
Language
English
Material Type
Book
Call Number
REF JB 205 DEK 2012

Copies

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Goal setting and motivation in therapy: Engaging children and parents

https://cwslc.andornot.com/en/permalink/catalog120014
Philadelphia, PA: Jessica Kingsley Publishers , 2016.
Material Type
Book
Call Number
REF CC 350 POU 2015
Availability
1 copy, 1 available
Setting goals not only allows children, and their families, to engage with the overall therapeutic process, but it also provides an essential motivational element throughout the entire therapeutic process. The editors and contributors give practical advice on empathically collaborating with the chi…
Editor
Poulsen, Anne A.
Ziviani, Jenny
Cuskelly, Monica
Place of Publication
Philadelphia, PA
Publisher
Jessica Kingsley Publishers
Publication Date
2016
Physical Description
Softcover; 269 p.
Subjects
Motivational interviewing
Subject
Family Therapy
Abstract
Setting goals not only allows children, and their families, to engage with the overall therapeutic process, but it also provides an essential motivational element throughout the entire therapeutic process. The editors and contributors give practical advice on empathically collaborating with the child and his or her family, to clearly identify achievable goals that can be wholeheartedly pursued. Key information on Self-Determination Theory (SDT) is accessibly explained, which will aid professional understanding of the relationship between motivation, goal-setting, and strong therapeutic practice. The approaches in this book can be used by a wide range of professionals, including those who specialise in working with children with physical disabilities, learning disabilities, and emotional and behavioural difficulties.
ISBN
9781849054485
Material Type
Book
Call Number
REF CC 350 POU 2015

Copies

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Building peer accountability: Toolkit for improving communication and collaboration

https://cwslc.andornot.com/en/permalink/catalog113762
Nursing Executive Centre. Washington, DC: The Advisory Board Company , 2011.
Material Type
Book
Call Number
REF JC 500 NUR 2011
Availability
4 copies, 4 available
Toolkit contains seven exercises to teach frontline nurses to deliver timely and effective peer feedback.
Corporate Author
Nursing Executive Centre
Place of Publication
Washington, DC
Publisher
The Advisory Board Company
Publication Date
2011
Physical Description
Spiralbound softcover:62 pages
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Abstract
Toolkit contains seven exercises to teach frontline nurses to deliver timely and effective peer feedback.
Language
English
Material Type
Book
Call Number
REF JC 500 NUR 2011

Copies

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Standards, guidelines, and position statements for perioperative registered nursing practice: Promoting excellence

https://cwslc.andornot.com/en/permalink/catalog112370
Operating Room Nurses Association of Canada (ORNAC). Operating Room Nurses Association of Canada (ORNAC) , 2009. 9th ed.
Material Type
Book
Call Number
REF JC 522 STA 2009
Availability
1 copy, 1 available
This 9th edition was developed to serve as a guide and reference for perioperative Registered Nurses, health care facilities that care for surgical patients, and other professional associations.
Corporate Author
Operating Room Nurses Association of Canada (ORNAC)
Edition
9th ed.
Publisher
Operating Room Nurses Association of Canada (ORNAC)
Publication Date
2009
Physical Description
Spiral-bound: 368 p.
Subject
Nursing-Directories. Resource Guides
Nursing. Registered Nurse. RN
Operating Rooms. OR
Abstract
This 9th edition was developed to serve as a guide and reference for perioperative Registered Nurses, health care facilities that care for surgical patients, and other professional associations.
Language
English
Material Type
Book
Call Number
REF JC 522 STA 2009

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Meditation is Not What You Think- Book One: Mindfulness and why it is so important

https://cwslc.andornot.com/en/permalink/catalog121478
Kabat-Zinn, Jon. New York: Hachette Books , 2018.
Material Type
Book
Call Number
REF MD 110 KAB 2018
Availability
3 copies, 3 available
Jon Kabat-Zinn is regarded as "one of the finest teachers of mindfulness you'll ever encounter" (Jack Kornfield). He has been teaching the tangible benefits of meditation in the mainstream for decades. Today, millions of people around the world have taken up a formal mindfulness meditation practice…
Author
Kabat-Zinn, Jon
Place of Publication
New York
Publisher
Hachette Books
Publication Date
2018
Physical Description
193 pp
Subjects
Mind and body
Meditation
Abstract
Jon Kabat-Zinn is regarded as "one of the finest teachers of mindfulness you'll ever encounter" (Jack Kornfield). He has been teaching the tangible benefits of meditation in the mainstream for decades. Today, millions of people around the world have taken up a formal mindfulness meditation practice as part of their everyday lives. But what is meditation anyway? And why might it be worth trying? Or nurturing further if you already have practice?
Meditation Is Not What You Think answers those questions. Originally published in 2005 as part of a larger book entitled Coming to Our Senses, it has been updated with a new foreword by the author and is even more relevant today. If you're curious as to why meditation is not for the "faint-hearted," how taking some time each day to drop into awareness can actually be a radical act of love, and why paying attention is so supremely important, consider this book an invitation to learn more--from one of the pioneers of the worldwide mindfulness movement.
ISBN
9780316411745
Language
English
Material Type
Book
Call Number
REF MD 110 KAB 2018

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Instilling frontline accountability: Best practices for enhancing individual investment in organizational goals

https://cwslc.andornot.com/en/permalink/catalog113757
Nursing Executive Centre. Washington, DC: The Advisory Board Company , 2011.
Material Type
Book
Call Number
REF JC 500 INS 2011
Availability
4 copies, 4 available
Text provides 15 best practices to enhance individual frontline staff investment in organizational goals and elevate institutional performance. The authors recommend a three-part framework to instill frontline accountability: 1) Enhance frontline staff members' line-of-sight between their discrete,…
Corporate Author
Nursing Executive Centre
Place of Publication
Washington, DC
Publisher
The Advisory Board Company
Publication Date
2011
Physical Description
Softcover: 80 pages
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Abstract
Text provides 15 best practices to enhance individual frontline staff investment in organizational goals and elevate institutional performance. The authors recommend a three-part framework to instill frontline accountability: 1) Enhance frontline staff members' line-of-sight between their discrete, day-to-day actions and the institution's overall performance against key goals. 2) Create a culture of shared responsibility in which nurses feel individual responsibility for not only their own patients but all outcomes and goals. 3) Provide frontline staff with a personal stake in organizational performance.
Language
English
Material Type
Book
Call Number
REF JC 500 INS 2011

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Employee's survival guide to change: The complete guide to surviving and thriving during organizational change

https://cwslc.andornot.com/en/permalink/catalog112959
Hiatt, Jeffrey M. Loveland, Colorado: Prosci Inc , 2013. 3rd ed.
Material Type
Book
Call Number
REF AA 130 HIA 2013
Availability
1 copy, 1 available
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's chan…
Author
Hiatt, Jeffrey M.
Edition
3rd ed.
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2013
Physical Description
Softcover: 84 p.
Subject
Change Management
Abstract
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's changing workplace.
ISBN
9781930885622
Language
English
Material Type
Book
Call Number
REF AA 130 HIA 2013

Copies

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Employee's Survival Guide to Change:: The Complete Guide to Surviving and Thriving During Organizational Change

https://cwslc.andornot.com/en/permalink/catalog125214
Hiatt, Jeffrey M. London, UK: Prosci Research , 2004.
Material Type
Book
Call Number
REF AA 510 HIA 2004
Availability
1 copy, 1 available
rom the author of "Change Management: the people side of change" comes a book just for employees.; After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why…
Author
Hiatt, Jeffrey M
Place of Publication
London, UK
Publisher
Prosci Research
Publication Date
2004
Physical Description
Paperback: 102 p.
Subjects
Leadership
Subject
Leadership/Coaching
Abstract
rom the author of "Change Management: the people side of change" comes a book just for employees.
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's changing workplace.
ISBN
978-1930885202
Language
English
Material Type
Book
Call Number
REF AA 510 HIA 2004

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Handbook of physical measurements

https://cwslc.andornot.com/en/permalink/catalog112649
Hall, Judith G., Allanson, Judith E., Gripp, Karen W., Slavotinek, Anne M. [Toronto, ON]: Oxford University Press , 2007. 2nd ed.
Material Type
Book
Call Number
REF FA 140 HAL 2007
Availability
1 copy, 1 available
This book provides a comprehensive collection of data on a variety of physical measurements for use in the evaluation of children and adults with dysmorphic features, structural anomalies, and genetic syndromes. It has been written as a practical manual that can be carried to the ward or in the fie…
Author
Hall, Judith G.
Allanson, Judith E.
Gripp, Karen W.
Slavotinek, Anne M.
Edition
2nd ed.
Place of Publication
[Toronto, ON]
Publisher
Oxford University Press
Publication Date
2007
Physical Description
Softcover: 489 p.
Subject
Genetics
Diagnostic Tests/Procedures. Physical Diagnosis
UBC MD Undergrad
Abstract
This book provides a comprehensive collection of data on a variety of physical measurements for use in the evaluation of children and adults with dysmorphic features, structural anomalies, and genetic syndromes. It has been written as a practical manual that can be carried to the ward or in the field for evaluating individuals with unusual physical features.
ISBN
9780195301496
Language
English
Material Type
Book
Call Number
REF FA 140 HAL 2007

Copies

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Current medical diagnosis and treatment

https://cwslc.andornot.com/en/permalink/catalog112704
Papadakis, Maxine A. (ed.), McPhee, Stephen J. (ed.), Rabow, Michael W. (ed.). [Toronto, ON]: McGraw Hill Lange , 2013. 52nd ed.
Material Type
Book
Call Number
REF FA 140 PAP 2013
Availability
1 copy, 1 available
Provides information on the signs, symptoms, epidemiology, etiology, and treatment of more than one thousand diseases and disorders; and includes drug treatment tables, color plates, NAEPP asthma guidelines, and other resources.
Author
Papadakis, Maxine A. (ed.)
McPhee, Stephen J. (ed.)
Rabow, Michael W. (ed.)
Edition
52nd ed.
Place of Publication
[Toronto, ON]
Publisher
McGraw Hill Lange
Publication Date
2013
Physical Description
Softcover: 1736 p.
Subject
Diagnostic Tests/Procedures. Physical Diagnosis
Symptoms
UBC MD Undergrad
Abstract
Provides information on the signs, symptoms, epidemiology, etiology, and treatment of more than one thousand diseases and disorders; and includes drug treatment tables, color plates, NAEPP asthma guidelines, and other resources.
ISBN
9780071781824
Language
English
Material Type
Book
Call Number
REF FA 140 PAP 2013

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Conn's current therapy 2013

https://cwslc.andornot.com/en/permalink/catalog112712
Bope, Edward T., Kellerman, Rick D. Philadelphia, PA: Elsevier Saunders , 2013.
Material Type
Book
Call Number
REF FA 140 BOP 2013
Availability
1 copy, 1 available
This text is designed to provide busy medical practitioners with quick, reliable treatment protocols for the most common complaints and diagnoses.
Author
Bope, Edward T.
Kellerman, Rick D.
Place of Publication
Philadelphia, PA
Publisher
Elsevier Saunders
Publication Date
2013
Physical Description
Hardcover: 1236 p.
Subject
Diagnostic Tests/Procedures. Physical Diagnosis
Symptoms
UBC MD Undergrad
Abstract
This text is designed to provide busy medical practitioners with quick, reliable treatment protocols for the most common complaints and diagnoses.
ISBN
9781455702954
Language
English
Material Type
Book
Call Number
REF FA 140 BOP 2013

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Lange: Current medical diagnosis and treatment

https://cwslc.andornot.com/en/permalink/catalog123804
Papadakis, Maxine A. (ed.), McPhee, Stephen J. (ed.), Rabow, Michael W. (ed.). [Toronto, ON]: McGraw Hill Lange , 2020. 59th ed.
Material Type
Book
Call Number
REF FA 140 PAP 2020
Availability
1 copy, 1 available
CURRENT Medical Diagnosis & Treatment is the most comprehensive, reliable, and timely reference available to answer common questions that arise in everyday clinical practice. Written by clinicians renowned in their respective fields, this trusted classic offers expert advice on all aspects of outpa…
Author
Papadakis, Maxine A. (ed.)
McPhee, Stephen J. (ed.)
Rabow, Michael W. (ed.)
Edition
59th ed.
Place of Publication
[Toronto, ON]
Publisher
McGraw Hill Lange
Publication Date
2020
Physical Description
Softcover: 1915 p.
Subject
Diagnostic Tests/Procedures. Physical Diagnosis
Symptoms
UBC MD Undergrad
Abstract
CURRENT Medical Diagnosis & Treatment is the most comprehensive, reliable, and timely reference available to answer common questions that arise in everyday clinical practice. Written by clinicians renowned in their respective fields, this trusted classic offers expert advice on all aspects of outpatient and inpatient medical care. You?ll find authoritative, evidence-based coverage of more than 1,000 diseases and disorders including concise, yet thorough synopsis of diagnosis and treatment. Presented in full-color, this single source reference has been fully updated with the latest developments and breakthroughs in medicine, guidelines, references, drug prices, and more.
ISBN
9781-260-45528-1
Language
English
Material Type
Book
Call Number
REF FA 140 PAP 2020

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Bates' guide to physical examination and history taking

https://cwslc.andornot.com/en/permalink/catalog112639
Bickley, Lynn S., Szilagyi, Peter G. Philadelphia, PA: Lippincott Williams & Wilkins , 2013. 11th Ed.
Material Type
Book
Call Number
REF FA 100 BIC 2013
Availability
1 copy, 1 available
This book is designed for students of health care who are learning to talk with patients, to perform their physical examinations, and to apply clinical reasoning to understanding and assessing their problems. It is divided into 3 units to facilitate learning: Foundations of Health Assessment; Regio…
Author
Bickley, Lynn S.
Szilagyi, Peter G.
Edition
11th Ed.
Place of Publication
Philadelphia, PA
Publisher
Lippincott Williams & Wilkins
Publication Date
2013
Physical Description
Hardcover: 994 p.
Subject
General Medicine
Diagnostic Tests/Procedures. Physical Diagnosis
UBC MD Undergrad
Abstract
This book is designed for students of health care who are learning to talk with patients, to perform their physical examinations, and to apply clinical reasoning to understanding and assessing their problems. It is divided into 3 units to facilitate learning: Foundations of Health Assessment; Regional Examinations; and Special Populations.
ISBN
97816090137625
Language
English
Material Type
Book
Call Number
REF FA 100 BIC 2013

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