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20 records – page 1 of 1.

In search of excellence: Lessons from America's best-run companies

https://cwslc.andornot.com/en/permalink/catalog113143
Peters, Thomas J., Waterman, Robert H. Jr. New York, NY: Warner Books , 1982.
Material Type
Book
Call Number
REF AA 130 PET 1982
Availability
1 copy, 1 available
In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut t…
Author
Peters, Thomas J.
Waterman, Robert H. Jr.
Place of Publication
New York, NY
Publisher
Warner Books
Publication Date
1982
Physical Description
Softcover: 349 p.
Subject
Change Management
Abstract
In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut through time and distance - a testament to why some of the top companies studied in this book are still at the top of their industry.
ISBN
0446383902
Language
English
Material Type
Book
Call Number
REF AA 130 PET 1982

Copies

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The one-minute manager gets fit

https://cwslc.andornot.com/en/permalink/catalog113146
Blanchard, Kenneth, Edington, D.W., Blanchard, Marjorie. New York, NY: William Morrow & Co. , 1986.
Material Type
Book
Call Number
REF BD 670 BLA 1986
Availability
1 copy, 1 available
The author of The One Minute Manager shows to get fit so they can continue to produce good results. Each copy includes a health appraisal form the reader can send to the Fitness Research Center at the University of Michigan for evaluation
Author
Blanchard, Kenneth
Edington, D.W.
Blanchard, Marjorie
Place of Publication
New York, NY
Publisher
William Morrow & Co.
Publication Date
1986
Physical Description
Hardcover: 128 p.
Subject
Corporate Health and Fitness Programs
Fitness
Abstract
The author of The One Minute Manager shows to get fit so they can continue to produce good results. Each copy includes a health appraisal form the reader can send to the Fitness Research Center at the University of Michigan for evaluation
ISBN
0688062067
Language
English
Material Type
Book
Call Number
REF BD 670 BLA 1986

Copies

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Toyota production system: Beyond large-scale production

https://cwslc.andornot.com/en/permalink/catalog112914
Ohno, Taichii. New York, NY: Prductivity Press , 1988.
Material Type
Book
Call Number
REF AA 120 OHN 1988
Availability
2 copies, 2 available
Taichii Ohno, the inventory of the Toyota Production System and Lean manufacturing, explains how Lean principles can improve any production endeavour.
Author
Ohno, Taichii
Place of Publication
New York, NY
Publisher
Prductivity Press
Publication Date
1988
Physical Description
Hardcover: 143 p.
Subject
Lean Leader Development
Abstract
Taichii Ohno, the inventory of the Toyota Production System and Lean manufacturing, explains how Lean principles can improve any production endeavour.
ISBN
9780915299140
Language
English
Material Type
Book
Call Number
REF AA 120 OHN 1988

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Getting to yes: Negotiating agreement without giving in

https://cwslc.andornot.com/en/permalink/catalog111382
Fisher, Roger, Ury, William, Patton, Bruce (ed.). New York, NY: Penguin Group , 1991. Second Edition.
Material Type
Book
Call Number
REF AA 75 FIS 1991
Availability
3 copies, 3 available
This book offers a step-by-step strategy for coming to mutually acceptable agreements in a range of conflicts e.g. parents and children, neighbours, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, this resource tells you h…
Author
Fisher, Roger
Ury, William
Patton, Bruce (ed.)
Edition
Second Edition
Place of Publication
New York, NY
Publisher
Penguin Group
Publication Date
1991
Physical Description
Softcover: 200 p.
Subject
Conflict Resolution
Abstract
This book offers a step-by-step strategy for coming to mutually acceptable agreements in a range of conflicts e.g. parents and children, neighbours, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, this resource tells you how to separate people from the problem; focus on interests, not positions; work together to create options that will satisfy both parties; and negotiate successfully with people who are more powerful, refuse to play by the rules or resort to dirty tricks.
ISBN
9780140157352
Language
English
Material Type
Book
Call Number
REF AA 75 FIS 1991

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Outcome measures for health education and other health care interventions

https://cwslc.andornot.com/en/permalink/catalog110651
Lorig, Kate. et al. Thousand Oaks, Calif.: Sage Publications , 1996.
Material Type
Book
Call Number
REF JK 160 LOR 1996
Availability
1 copy, 1 available
Although Outcome Measurement has become an important tool in the evaluation of health promotion, patient education and other health services interventions, there remain problems in locating reliable measurements and scales. This book provides a compilation of more than 50 self-administered scales f…
Author
Lorig, Kate. et al.
Place of Publication
Thousand Oaks, Calif.
Publisher
Sage Publications
Publication Date
1996
Physical Description
Paperback, 99 p.
Subject
Outcomes Management
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Abstract
Although Outcome Measurement has become an important tool in the evaluation of health promotion, patient education and other health services interventions, there remain problems in locating reliable measurements and scales. This book provides a compilation of more than 50 self-administered scales for measuring health behaviours, health status, self-efficacy, and health-care utilization.
ISBN
0761900675
Language
English
Material Type
Book
Call Number
REF JK 160 LOR 1996

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The new rational manager: An updated edition for a new world

https://cwslc.andornot.com/en/permalink/catalog112891
Kepner, Charles H., Tregoe, Benjamin B. Princeton, NJ: Kepner-Tregoe, Inc. , 1997.
Material Type
Book
Call Number
REF AA 130 KEP 1997
Availability
1 copy, 1 available
The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
Author
Kepner, Charles H.
Tregoe, Benjamin B.
Place of Publication
Princeton, NJ
Publisher
Kepner-Tregoe, Inc.
Publication Date
1997
Physical Description
Softcover: 242 p.
Subject
Change Management
Abstract
The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
ISBN
9780971562714
Language
English
Material Type
Book
Call Number
REF AA 130 KEP 1997

Copies

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A world class production system

https://cwslc.andornot.com/en/permalink/catalog112893
Black, John R. Menlo Park, CA: Crisp Publications , 1998.
Material Type
Book
Call Number
REF AA 120 BLA 1998
Availability
13 copies, 13 available
What is a "World Class Production System"? The many lessons in this slim book form the basis of an answer to that question. John Black presents the reader with powerful JIT (Just-In-Time) concepts that can be applied to any business and how those concepts can be the basis of a change strategy for d…
Author
Black, John R.
Place of Publication
Menlo Park, CA
Publisher
Crisp Publications
Publication Date
1998
Physical Description
Softcover: 100 p.
Subject
Lead Leader Development
Abstract
What is a "World Class Production System"? The many lessons in this slim book form the basis of an answer to that question. John Black presents the reader with powerful JIT (Just-In-Time) concepts that can be applied to any business and how those concepts can be the basis of a change strategy for developing a World Class system for any business.
ISBN
9781560524878
Language
English
Material Type
Book
Call Number
REF AA 120 BLA 1998

Copies

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Art of focused conversation: 100 ways to access group wisdom in the workplace

https://cwslc.andornot.com/en/permalink/catalog110935
Stanfield, Brian (Editor). Gabriola Island, BC: New Society Publishers , 2000.
Material Type
Book
Call Number
REF BD 620 STA 2000
Availability
1 copy, 1 available
Provides 100 sample workplace conversations designed to improve organizational communications in many situations including; reviewing, evaluating, planning, coaching, mentoring, data interpretation, decision-making, managing and supervising, reflection and celebration.
Author
Stanfield, Brian (Editor)
Place of Publication
Gabriola Island, BC
Publisher
New Society Publishers
Publication Date
2000
Physical Description
Paperback, 224 p.
Subject
Work Behaviour
Abstract
Provides 100 sample workplace conversations designed to improve organizational communications in many situations including; reviewing, evaluating, planning, coaching, mentoring, data interpretation, decision-making, managing and supervising, reflection and celebration.
ISBN
9780865714168
Language
English
Material Type
Book
Call Number
REF BD 620 STA 2000

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Clear leadership: How outstanding leaders make themselves understood, cut through the mush, and help everyone get real at work

https://cwslc.andornot.com/en/permalink/catalog111173
Bushe, Gervase R. Mountain View, CA: Davies-Black Publishing , 2001.
Material Type
Book
Call Number
REF AA 75 BUS 2001
Availability
5 copies, 4 available
This book explores what it takes to eliminate interpersonal mush and create a climate in which people can feel free to say what they really mean, where goals and plans are truly agreed to, teams genuinely pull together, and real learning takes place. The author shows leaders at all levels how to cr…
Author
Bushe, Gervase R.
Place of Publication
Mountain View, CA
Publisher
Davies-Black Publishing
Publication Date
2001
Physical Description
Hardcover: 250 pages
Subject
Leadership/Coaching
Abstract
This book explores what it takes to eliminate interpersonal mush and create a climate in which people can feel free to say what they really mean, where goals and plans are truly agreed to, teams genuinely pull together, and real learning takes place. The author shows leaders at all levels how to create honest conversations that strengthen their team's ability to solve problems, make decisions, deal with conflict, assess performance, serve customers, and manager change.
ISBN
9780891061526
Language
English
Material Type
Book
Call Number
REF AA 75 BUS 2001

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Getting things done: The art of stress-free productivity

https://cwslc.andornot.com/en/permalink/catalog112906
Allen, David. [Toronto, ON]: Penguin Group , 2001.
Material Type
Book
Call Number
REF AA 74 ALL 2001
Availability
1 copy, 1 available
In Getting Things Done, veteran coach and management consultant David Allen shares the breakthrough methods for stress-free performance. From core principles to proven tricks, Getting Things Done can transform the way you work, showing you how to pick up the pace without wearing yourself down.
Author
Allen, David
Place of Publication
[Toronto, ON]
Publisher
Penguin Group
Publication Date
2001
Physical Description
Softcover: 267 p.
Subject
Time Management
Abstract
In Getting Things Done, veteran coach and management consultant David Allen shares the breakthrough methods for stress-free performance. From core principles to proven tricks, Getting Things Done can transform the way you work, showing you how to pick up the pace without wearing yourself down.
ISBN
9780142000281
Language
English
Material Type
Book
Call Number
REF AA 74 ALL 2001

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Collins, Jim. New York, NY: HarperCollins , 2001.
Material Type
Book
Call Number
REF AA 130 COL 2001
Availability
5 copies, 4 available
Jim Collins looked to answer how good companies might become great companies, and how they went about doing so. In his research, he selected 11 companies that matched a number of criteria and studied them in depth, comparing them to competitors in their fields.
Author
Collins, Jim
Place of Publication
New York, NY
Publisher
HarperCollins
Publication Date
2001
Physical Description
Hardcover: 300 p.
Subject
Change Management
Abstract
Jim Collins looked to answer how good companies might become great companies, and how they went about doing so. In his research, he selected 11 companies that matched a number of criteria and studied them in depth, comparing them to competitors in their fields.
ISBN
9780066620992
Language
English
Material Type
Book
Call Number
REF AA 130 COL 2001

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How the way we talk can change the way we work: Seven languages for transformation

https://cwslc.andornot.com/en/permalink/catalog113139
Kegan, Robert, Lahey, Lisa Laskow. San Francisco, CA: Jossey-Bass: A Wiley Company , 2001.
Material Type
Book
Call Number
REF AA 130 KEG 2001
Availability
1 copy, 1 available
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
Author
Kegan, Robert
Lahey, Lisa Laskow
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Publication Date
2001
Physical Description
Softcover: 231 p.
Subject
Language/Communication
Change Management
Abstract
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to demonstrate their complex concept of the role of language in transformational learning, they offer this book, in part, as an instruction manual for collaborative exercises in self-assessment. They identify seven languages that one should adopt to overcome both internal and organization resistance to change.
ISBN
9780787963781
Language
English
Material Type
Book
Call Number
REF AA 130 KEG 2001

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Leadership and self-deception: Getting out of the box

https://cwslc.andornot.com/en/permalink/catalog113023
The Arbinger Institute. San Francisco, CA: Berrett-Koehler Publishers, Inc. , 2002.
Material Type
Book
Call Number
REF AA 75 ARB 2002
Availability
1 copy, 1 available
This book introduces readers to the concept that problems that typically prevent superior performance in organizations are usually the result of self-deception. According to the authors, people who are in self-deception live and work as if trapped in a box. Using an entertaining story, the authors …
Corporate Author
The Arbinger Institute
Place of Publication
San Francisco, CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2002
Physical Description
Hardcover: 168 p.
Subject
Leadership/Coaching
Abstract
This book introduces readers to the concept that problems that typically prevent superior performance in organizations are usually the result of self-deception. According to the authors, people who are in self-deception live and work as if trapped in a box. Using an entertaining story, the authors show what self-deception is, how people get trapped in it, how it kills organizational performance, and most importantly, the surprising way to solve it.
ISBN
9781576750940
Language
English
Material Type
Book
Call Number
REF AA 75 ARB 2002

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The design for six sigma memory jogger: Desktop guide of tools and methods for robust processes and products

https://cwslc.andornot.com/en/permalink/catalog112909
Ginn, Dana, Varner, Evelyn, Streibel, Barbara. Salem, NH: GOAL/QPC , 2004.
Material Type
Book
Call Number
REF AA 120 GIN 2004
Availability
1 copy, 1 available
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
Author
Ginn, Dana
Varner, Evelyn
Streibel, Barbara
Place of Publication
Salem, NH
Publisher
GOAL/QPC
Publication Date
2004
Physical Description
Paperback: 264 p.
Subject
Lean Leader Development
Abstract
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
ISBN
9781576810583
Language
English
Material Type
Book
Call Number
REF AA 120 GIN 2004

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The art of teaching adults: How to become an exceptional instructor and facilitator

https://cwslc.andornot.com/en/permalink/catalog108763
Renner, Peter. [Vancouver, BC?]: Training Associates , 2005. Expanded Tenth Anniversary Edition.
Material Type
Book
Call Number
REF FM 260 REN 2005
Availability
3 copies, 3 available
This book offers fresh approaches to such time-honored techniques as discussions, case studies, role playing, small group activities, individual assignments, field projects, skills training, learning journals, and lecturing. The author draws on several complementary theories. The book provides step…
Author
Renner, Peter
Edition
Expanded Tenth Anniversary Edition
Place of Publication
[Vancouver, BC?]
Publisher
Training Associates
Publication Date
2005
Physical Description
Paperback, 178 pages
Subject
Learning
Abstract
This book offers fresh approaches to such time-honored techniques as discussions, case studies, role playing, small group activities, individual assignments, field projects, skills training, learning journals, and lecturing. The author draws on several complementary theories. The book provides step-by-step instructions on planning a discussion or learning session.
Notes
*March 24/14 - Item 004081 marked as missing
Language
English
Material Type
Book
Call Number
REF FM 260 REN 2005

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Good to great and the social sectors: A monograph to accompany good to great

https://cwslc.andornot.com/en/permalink/catalog113846
Collins, Jim. New York, NY: HarperCollins , 2005.
Material Type
Book
Call Number
REF AA 130 COL 2005
Availability
1 copy, 1 available
Building upon the concepts introduced in Good to Great, Jim Collins answers the most commonly asked questions raised by his readers in the social sectors. Using information gathered from interviews with over 100 social sector leaders, Jim Collins shows that his "Level 5 Leader" and other good-to-gr…
Author
Collins, Jim
Place of Publication
New York, NY
Publisher
HarperCollins
Publication Date
2005
Physical Description
Softcover: 36 p.
Subject
Change Management
Abstract
Building upon the concepts introduced in Good to Great, Jim Collins answers the most commonly asked questions raised by his readers in the social sectors. Using information gathered from interviews with over 100 social sector leaders, Jim Collins shows that his "Level 5 Leader" and other good-to-great principles can help social sector organizations make the leap to greatness.
ISBN
9780977326402
Language
English
Material Type
Book
Call Number
REF AA 130 COL 2005

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One: The art and practice of conscious leadership

https://cwslc.andornot.com/en/permalink/catalog112446
Secretan, Lance. Caledon, ON: The Secretan Center Inc. , 2006.
Material Type
Book
Call Number
REF AA 75 SEC 2006
Availability
1 copy, 1 available
Leadership theory utilizing the CASTLE principles. CASTLE is an acronym for six attributes: Courage, Authenticity, Service, Truthfulness, Love, and Effectiveness. The successful application of the CASTLE Principles can lead to personal growth and improved organizational performance. This book also …
Author
Secretan, Lance
Place of Publication
Caledon, ON
Publisher
The Secretan Center Inc.
Publication Date
2006
Physical Description
Hardcover: 201 p.
Subject
Leadership/Coaching
Abstract
Leadership theory utilizing the CASTLE principles. CASTLE is an acronym for six attributes: Courage, Authenticity, Service, Truthfulness, Love, and Effectiveness. The successful application of the CASTLE Principles can lead to personal growth and improved organizational performance. This book also combines many practical exercises and reflections to help refresh ideas about leadership and life.
Language
English
Material Type
Book
Call Number
REF AA 75 SEC 2006

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ADKAR: A model for change in business, government and our community: How to implement successful change in our personal lives and professional careers

https://cwslc.andornot.com/en/permalink/catalog112880
Hiatt, Jeffrey M. Loveland, Colorado: Prosci Learning Center Publications , 2006.
Material Type
Book
Call Number
REF AA 130 HIA 2006
Availability
27 copies, 25 available
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing h…
Author
Hiatt, Jeffrey M.
Place of Publication
Loveland, Colorado
Publisher
Prosci Learning Center Publications
Publication Date
2006
Physical Description
Softcover: 144 p.
Subject
Change Management
Abstract
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.
Notes
A= Awareness
D= Desire
K= Knowledge
A= Ability
R= Reinforcement
ISBN
9781930885509
Language
English
Material Type
Book
Call Number
REF AA 130 HIA 2006

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Fifth discipline: The art and practice of the learning organization

https://cwslc.andornot.com/en/permalink/catalog113890
Senge, Peter M. New York: Doubleday , 2006. Rev. ed.
Material Type
Book
Call Number
REF AA 500 SEN 2006
Availability
2 copies, 2 available
The Fifth Discipline, is based on fifteen years of experience in putting the book's ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization's ability to learn faster than the competition. The leadership stories in the book demonstra…
Author
Senge, Peter M.
Edition
Rev. ed.
Place of Publication
New York
Publisher
Doubleday
Publication Date
2006
Physical Description
Softcover, 445 p.
Subject
Management
Efficiency
Abstract
The Fifth Discipline, is based on fifteen years of experience in putting the book's ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization's ability to learn faster than the competition. The leadership stories in the book demonstrate the many ways that the core ideas in The Fifth Discipline, many of which seemed radical when first published in 1990, have become deeply integrated into people's ways of seeing the world and their managerial practices.
ISBN
9780385517256
Language
English
Material Type
Book
Call Number
REF AA 500 SEN 2006

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5S for the office: Organizing the workplace to eliminate waste

https://cwslc.andornot.com/en/permalink/catalog120126
Fabrizio, Thomas A., Tapping, Don. New York, NY: Productivity Press , 2006. 1st ed.
Material Type
Book
Call Number
AA 74 FAB 2006
Availability
1 copy, 1 available
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…
Author
Fabrizio, Thomas A.
Tapping, Don
Edition
1st ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2006
Physical Description
Paperback, 188 p., ill
Subject
Time Management
Communication
Abstract
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency.
In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique.
This book is a blueprint for building a Lean foundation for your office
Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits.
To introduce the 5S system and sell its use to executives as well as workers, consider purchasing
ISBN
9781563273186
Language
English
Material Type
Book
Call Number
AA 74 FAB 2006

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