Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances, this international bestseller uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Guidanc…
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
This resource focuses on collaborative dialogue, sharing mutual knowledge, and discovering new opportunities for action. This innovative approach creates dynamic networks of conversation that can catalyze an organization's or community's own collective intelligence around its most important questio…
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
This book emphasizes the concept that every person's viewpoint is unique, that we each have our own reality or story, and that we bring that story to every interaction we have with others. Thus, a critical component of having effective and meaningful dialogue with others is our ability to be aware …
Copy 9 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 4 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 3 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 17 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 6 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 18 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 7 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 19 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 8 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 20 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 5 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 10 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 11 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 12 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 13 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 14 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 15 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 16 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 2 BC Children's and Women's Study and Learning Commons REF | Available |
Daniel Goleman has written a groundbreaking synthesis of the latest findings in biology and brain science, revealing that we are ?wired to connect? and the surprisingly deep impact of our relationships on every aspect of our lives. Far more than we are consciously aware, our daily encounters with p…
Copy 1 BC Children's and Women's Study and Learning Commons Missing | On Loan, due Tuesday, December 13, 2016 | ||
Copy 2 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 3 BC Children's and Women's Study and Learning Commons REF | Available |
As leaders or parents (or both), navigating difficult conversations is part of our job description. How do we keep calm and achieve a productive outcome, all while keeping our relationships intact? The secret is curiosity. It's the innovation-driving, emotion-calming skill that comes so naturally t…
Copy 13 BC Children's and Women's Study and Learning Commons REF | On Loan, due Thursday, April 2, 2020 | ||
Copy 15 BC Children's and Women's Study and Learning Commons Missing | On Loan, due Tuesday, December 13, 2016 | ||
Copy 11 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 24 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 10 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 12 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 22 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 23 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 17 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 21 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 18 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 14 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 19 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 20 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 16 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 2 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 3 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 4 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 5 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 6 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 7 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 8 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 9 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 25 BC Children's and Women's Study and Learning Commons REF | Available |
This book helps couples in identifying, understanding, and speaking their spouse's primary love language-quality time, words of affirmation, gifts, acts of service, or physical touch.
Copy 1 BC Children's and Women's Study and Learning Commons MISSING | Available |
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings …
Copy 1 BC Children's and Women's Study and Learning Commons | Available |
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is bot…
Copy 1 BC Children's and Women's Study and Learning Commons | Available |
Effective risk communication is essential to the well-being of any organization and those people who depend on it. Ineffective communication can cost lives, money, and reputations. Communicating Risks and Benefits: An Evidence-Based User's Guide provides the scientific foundations for effective …
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…
Copy 1 BC Children's and Women's Study and Learning Commons | Available |
Leading with Questions will help you encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and more. Michael Marquardt reveals how to determine which questions will lead to solutions to even the most challenging is…
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 2 BC Children's and Women's Study and Learning Commons REF | Available |
The book that revolutionized business communications has been updated for today?s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches read…
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love.; Brown writes, ?One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 …
Copy 1 BC Children's and Women's Study and Learning Commons REF | On Loan, due Tuesday, August 13, 2019 | ||
Copy 2 BC Children's and Women's Study and Learning Commons REF | Available |
In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love.; Brown writes, ?One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 …
Copy 1 BC Children's and Women's Study and Learning Commons REF | On Loan, due Wednesday, January 1, 2020 | ||
Copy 2 BC Children's and Women's Study and Learning Commons REF | Available |
Concise reasons, tips & methods for making patient engagement effective.; The third book by e-Patient Dave, cancer beater, blogger, internationally known keynote speaker and advocate for patient engagement; co-founder and past co-chair of the Society for Participatory Medicine. Profile: www.ePatien…
Copy 1 BC Children's and Women's Study and Learning Commons | Available |
Copy 1 BC Children's and Women's Study and Learning Commons | Available |
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
This health literacy textbook provides an overview of health literacy, discusses the magnitude of the issue, and explains implications of low health literacy. It details strategies to enhance effective communication between patients and nursing practitioners. Through case-based examples, this textb…
Copy 1 BC Children's and Women's Study and Learning Commons | Available |
Transitions, first published 25 years ago, addresses the job of managing workplace change. It provides a roadmap of the organizational transition process. The reader is guided step by step through the three stages of any transition: The Ending, The Neutral Zone, and, in time, The New Beginning.
Copy 9 BC Children's and Women's Study and Learning Commons Missing | Available | ||
Copy 10 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 2 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 3 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 4 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 5 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 6 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 7 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 8 BC Children's and Women's Study and Learning Commons Missing | Available |