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20 records – page 1 of 1.

Art of focused conversation: 100 ways to access group wisdom in the workplace

https://cwslc.andornot.com/en/permalink/catalog110935
Stanfield, Brian (Editor). Gabriola Island, BC: New Society Publishers , 2000.
Material Type
Book
Call Number
REF BD 620 STA 2000
Availability
1 copy, 1 available
Provides 100 sample workplace conversations designed to improve organizational communications in many situations including; reviewing, evaluating, planning, coaching, mentoring, data interpretation, decision-making, managing and supervising, reflection and celebration.
Author
Stanfield, Brian (Editor)
Place of Publication
Gabriola Island, BC
Publisher
New Society Publishers
Publication Date
2000
Physical Description
Paperback, 224 p.
Subject
Work Behaviour
Abstract
Provides 100 sample workplace conversations designed to improve organizational communications in many situations including; reviewing, evaluating, planning, coaching, mentoring, data interpretation, decision-making, managing and supervising, reflection and celebration.
ISBN
9780865714168
Language
English
Material Type
Book
Call Number
REF BD 620 STA 2000

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Now, discover your strengths

https://cwslc.andornot.com/en/permalink/catalog109461
Buckingham, Marcus, Clifton, Donald. New York, NY: The Free Press , 2001.
Material Type
Book
Call Number
REF AA 500 BUC 2001
Availability
3 copies, 3 available
This book stresses the importance of focusing on "strengths," whether a job seeker, employee, or manager. Explains why focusing on weaknesses, and thus trying to repair flaws, can be self-defeating for individuals and organizations. Includes a questionnaire for discovering one's top-five inborn tal…
Author
Buckingham, Marcus
Clifton, Donald
Place of Publication
New York, NY
Publisher
The Free Press
Publication Date
2001
Physical Description
Paperback; 260 p.
Subject
Administration
Work Behaviour
Job Satisfaction
Abstract
This book stresses the importance of focusing on "strengths," whether a job seeker, employee, or manager. Explains why focusing on weaknesses, and thus trying to repair flaws, can be self-defeating for individuals and organizations. Includes a questionnaire for discovering one's top-five inborn talents.
ISBN
0743201140
Language
English
Material Type
Book
Call Number
REF AA 500 BUC 2001

Copies

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How the way we talk can change the way we work: Seven languages for transformation

https://cwslc.andornot.com/en/permalink/catalog113139
Kegan, Robert, Lahey, Lisa Laskow. San Francisco, CA: Jossey-Bass: A Wiley Company , 2001.
Material Type
Book
Call Number
REF AA 130 KEG 2001
Availability
1 copy, 1 available
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
Author
Kegan, Robert
Lahey, Lisa Laskow
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Publication Date
2001
Physical Description
Softcover: 231 p.
Subject
Language/Communication
Change Management
Abstract
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to demonstrate their complex concept of the role of language in transformational learning, they offer this book, in part, as an instruction manual for collaborative exercises in self-assessment. They identify seven languages that one should adopt to overcome both internal and organization resistance to change.
ISBN
9780787963781
Language
English
Material Type
Book
Call Number
REF AA 130 KEG 2001

Copies

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Who moved my cheese? An a-mazing way to deal with change in your work and in your life

https://cwslc.andornot.com/en/permalink/catalog109638
Johnson, Spencer. New York, NY: G.P. Putnam's Sons , 2002.
Material Type
Book
Call Number
REF BD 620 JOH 2002
Availability
1 copy, 1 available
This is a brief tale of two mice and two humans who live in a maze and one day are faced with change: someone moves their cheese. Reactions vary from quick adjustment to waiting for the situation to change by itself to suit their needs. This story is about adjusting attitudes toward change in life,…
Author
Johnson, Spencer
Place of Publication
New York, NY
Publisher
G.P. Putnam's Sons
Publication Date
2002
Physical Description
Hardcover, 96 pages
Subject
Work Behaviour
Abstract
This is a brief tale of two mice and two humans who live in a maze and one day are faced with change: someone moves their cheese. Reactions vary from quick adjustment to waiting for the situation to change by itself to suit their needs. This story is about adjusting attitudes toward change in life, especially at work. Change occurs whether a person is ready or not, but the author affirms that it can be positive. His principles are to anticipate change, let go of the old, and do what you would do if you were not afraid.
ISBN
0399144463
Language
English
Material Type
Book
Call Number
REF BD 620 JOH 2002

Copies

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Interactive functional anatomy

https://cwslc.andornot.com/en/permalink/catalog106514
Hillman, Susan K. London, UK: Primal Pictures, Ltd. , 2003.
Material Type
Video
Call Number
REF AC 205 HIL 2003
Availability
1 copy, 1 available
DVD contains a complete 3D model of the entire skeleton with muscles, ligaments, bones, arteries, and nerves, all presented in eight different views. Through the use of advanced medical imaging and computer graphic techniques, every visible feature has been labeled and provides access to an extensi…
Author
Hillman, Susan K.
Place of Publication
London, UK
Publisher
Primal Pictures, Ltd.
Publication Date
2003
Physical Description
1 DVD.
Subject
Anatomy-Atlases. Pictorial Works
Anatomy
Medical Software (includes games)
Abstract
DVD contains a complete 3D model of the entire skeleton with muscles, ligaments, bones, arteries, and nerves, all presented in eight different views. Through the use of advanced medical imaging and computer graphic techniques, every visible feature has been labeled and provides access to an extensive range of full text articles on bones, muscles, and ligaments. Each article describes proximal and distal attachments, blood supply, innervation, function in open and closed kinetic chain, and common injuries.
Notes
System requirements: DVD Drive and 64MB RAM required; Windows & Macintosh compatible.
**Requires IT assistance to install program on PHSA networked computers.
Language
English
Material Type
Video
Call Number
REF AC 205 HIL 2003

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Design your own games and activities: Thiagi's templates for performance improvement

https://cwslc.andornot.com/en/permalink/catalog111582
Thiagarajan, Sivasailam. San Fransisco, CA: Jossey-Bass/Pfeiffer , 2003.
Material Type
Book
Call Number
REF AA 75 THI 2003
Availability
1 copy, 1 available
In this resource the author explores activies and games as an instructional method for teaching adults. It shows you how to customize more than thirty different kinds of games and activiites that fit the circumstances perfectly and that can be designed in mere minutes.
Author
Thiagarajan, Sivasailam
Place of Publication
San Fransisco, CA
Publisher
Jossey-Bass/Pfeiffer
Publication Date
2003
Physical Description
Softcover: 407 p. (1 CD missing)
Subject
Leadership/Coaching
Abstract
In this resource the author explores activies and games as an instructional method for teaching adults. It shows you how to customize more than thirty different kinds of games and activiites that fit the circumstances perfectly and that can be designed in mere minutes.
ISBN
0787964654
Language
English
Material Type
Book
Call Number
REF AA 75 THI 2003

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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The wisdom of teams: Creating the high-performance organization

https://cwslc.andornot.com/en/permalink/catalog112619
Katzenbach, Jon R., Smith, Douglas K. New York, NY: Collins Business , 2003.
Material Type
Book
Call Number
REF AA 75 KAT 2003
Availability
9 copies, 9 available
After talking with hundreds of people in more than 30 companies, Authors Katzenbach and Smith find out where and how teams work best and how to enhance their effectiveness. They reveal the most important element in team success, who excels at team leadership and why they are rarely the most senior …
Author
Katzenbach, Jon R.
Smith, Douglas K.
Place of Publication
New York, NY
Publisher
Collins Business
Publication Date
2003
Physical Description
Softcover: 304 p.
Subject
Leadership/Coaching
Abstract
After talking with hundreds of people in more than 30 companies, Authors Katzenbach and Smith find out where and how teams work best and how to enhance their effectiveness. They reveal the most important element in team success, who excels at team leadership and why they are rarely the most senior people, and why company-wide change depends on teams.
ISBN
9780060522001
Language
English
Material Type
Book
Call Number
REF AA 75 KAT 2003

Copies

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The toyota way: 14 management principles from the world's greatest manufacturer

https://cwslc.andornot.com/en/permalink/catalog112901
Liker, Jeffrey K. [Toronto, ON]: McGraw-Hill , 2004.
Material Type
Book
Call Number
REF AA 120 LIK 2004
Availability
22 copies, 22 available
The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.
Author
Liker, Jeffrey K.
Place of Publication
[Toronto, ON]
Publisher
McGraw-Hill
Publication Date
2004
Physical Description
Hardcover: 330 p.
Subject
Lean Leader Development
Abstract
The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.
ISBN
9780071392310
Language
English
Material Type
Book
Call Number
REF AA 120 LIK 2004

Copies

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The 7 habits of highly effective people: Powerful lessons in personal change

https://cwslc.andornot.com/en/permalink/catalog113327
Covey, Stephen. New York, NY: Simon & Schuster , 2004. 2nd ed. [25th Anniversary].
Material Type
Book
Call Number
REF AA 75 COV 2004
Availability
5 copies, 2 available
A leading management consultant outlines seven organizational rules for improving effectiveness and increasing productivity at work and at home.
Author
Covey, Stephen
Edition
2nd ed. [25th Anniversary]
Place of Publication
New York, NY
Publisher
Simon & Schuster
Publication Date
2004
Subject
Leadership/Coaching
Abstract
A leading management consultant outlines seven organizational rules for improving effectiveness and increasing productivity at work and at home.
ISBN
9781451639612
Language
English
Material Type
Book
Call Number
REF AA 75 COV 2004

Copies

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Health literacy from A to Z: Practical ways to communicate your health message

https://cwslc.andornot.com/en/permalink/catalog110644
Osborne, Helen. Sudbury, MA: Jones & Bartlett Publishers , 2005.
Material Type
Book
Call Number
REF IA 850 OSB 2005
Availability
2 copies, 2 available
An easy-to-use resource guide on ways to effectively convey health information. Whether you are a health provider, public health specialist, health educator, practice manager, literacy teacher, professor, student, or librarian, this book is for you.
Author
Osborne, Helen.
Place of Publication
Sudbury, MA
Publisher
Jones & Bartlett Publishers
Publication Date
2005
Physical Description
Paperback, 293 p.
Subject
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Abstract
An easy-to-use resource guide on ways to effectively convey health information. Whether you are a health provider, public health specialist, health educator, practice manager, literacy teacher, professor, student, or librarian, this book is for you.
ISBN
0763745502
Language
English
Material Type
Book
Call Number
REF IA 850 OSB 2005

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Don't bother me mom, I'm learning: How computer and video games are preparing your kids for 21st century success and how you can help!

https://cwslc.andornot.com/en/permalink/catalog110132
Prensky, Marc. St. Paul, MN: Paragon House , 2006.
Material Type
Book
Call Number
REF AA 85 PRE 2006
Availability
1 copy, 0 available
This book debunks the accepted wisdom that video games are harmful to children. Instead, he contends that games can teach a multitude of skills, including problem solving, language and cognitive skills, strategic thinking, multitasking, and parallel processing.
Author
Prensky, Marc
Place of Publication
St. Paul, MN
Publisher
Paragon House
Publication Date
2006
Physical Description
Paperback, 252 p.
Subject
Education. Gaming
Computers
Abstract
This book debunks the accepted wisdom that video games are harmful to children. Instead, he contends that games can teach a multitude of skills, including problem solving, language and cognitive skills, strategic thinking, multitasking, and parallel processing.
Notes
This book is only available for staff use.
ISBN
1557788588
Language
English
Material Type
Book
Call Number
REF AA 85 PRE 2006

Copies

Copy 1 BC Children's and Women's Study and Learning Commons On Loan, due Monday, September 11, 2023
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Quiet leadership: Help people think better -- don't tell them what to do: Six steps to transforming performance at work

https://cwslc.andornot.com/en/permalink/catalog109531
Rock, David. New York, NY: Collins , 2006. 1st edition.
Material Type
Book
Call Number
REF AA 75 ROC 2006
Availability
37 copies, 34 available
Discusses the key principles of leadership that promote effective thinking and positive change, offering a simple five-step program to help managers bring out the best in their colleagues and create high-performance teams.
Author
Rock, David
Edition
1st edition
Place of Publication
New York, NY
Publisher
Collins
Publication Date
2006
Physical Description
Hardcover: 262 p.
Softcover: 262 p.
Subject
Administration
Leadership/Coaching
Abstract
Discusses the key principles of leadership that promote effective thinking and positive change, offering a simple five-step program to help managers bring out the best in their colleagues and create high-performance teams.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
March 24/14 - Item 011999 marked as missing
March 24/14 - Item 012190 marked as missing
ISBN
0060835907
Language
English
Material Type
Book
Call Number
REF AA 75 ROC 2006

Copies

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Business of kindness: Creating work environments where people thrive

https://cwslc.andornot.com/en/permalink/catalog109719
McIvor, Olivia. Lions Bay, BC: Fairwinds Press , 2006.
Material Type
Book
Call Number
REF BD 620 MCI 2006
Availability
1 copy, 1 available
The Business of Kindness™ is a leading-edge approach aimed at enhancing wellness and sustainability for employees throughout the organization as well as for the organization itself.
Author
McIvor, Olivia
Place of Publication
Lions Bay, BC
Publisher
Fairwinds Press
Publication Date
2006
Physical Description
Paperback, 241 p.
Subject
Work Behaviour
Job Satisfaction
Abstract
The Business of Kindnessâ„¢ is a leading-edge approach aimed at enhancing wellness and sustainability for employees throughout the organization as well as for the organization itself.
ISBN
0968214991
Language
English
Material Type
Book
Call Number
REF BD 620 MCI 2006

Copies

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Images
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Survival guide to managing employees from hell: Handling idiots, whiners, slackers, and other workplace demons

https://cwslc.andornot.com/en/permalink/catalog110156
Scott, Gini Graham. New York, NY: AMACOM/American Management Association , 2006.
Website
http://www.nsdrc.org/AttachedFiles/Child%20and%20Youth%20Resource%20Guide%20Sept%2019_2004.pdf
Material Type
Book
Call Number
REF BD 620 SCO 2006
Availability
1 copy, 1 available
All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including:; The Imposs…
Website
http://www.nsdrc.org/AttachedFiles/Child%20and%20Youth%20Resource%20Guide%20Sept%2019_2004.pdf
Author
Scott, Gini Graham
Place of Publication
New York, NY
Publisher
AMACOM/American Management Association
Publication Date
2006
Physical Description
Paperback, 230 p.
Subject
Work Behaviour
Job Satisfaction
Abstract
All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including:
The Impossible "I"s: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don't know what they're doing
The Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyone
The Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-time
I've Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues
ISBN
081447408X
Language
English
Material Type
Book
Call Number
REF BD 620 SCO 2006

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Websites
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Fifth discipline: The art and practice of the learning organization

https://cwslc.andornot.com/en/permalink/catalog113890
Senge, Peter M. New York: Doubleday , 2006. Rev. ed.
Material Type
Book
Call Number
REF AA 500 SEN 2006
Availability
2 copies, 2 available
The Fifth Discipline, is based on fifteen years of experience in putting the book's ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization's ability to learn faster than the competition. The leadership stories in the book demonstra…
Author
Senge, Peter M.
Edition
Rev. ed.
Place of Publication
New York
Publisher
Doubleday
Publication Date
2006
Physical Description
Softcover, 445 p.
Subject
Management
Efficiency
Abstract
The Fifth Discipline, is based on fifteen years of experience in putting the book's ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization's ability to learn faster than the competition. The leadership stories in the book demonstrate the many ways that the core ideas in The Fifth Discipline, many of which seemed radical when first published in 1990, have become deeply integrated into people's ways of seeing the world and their managerial practices.
ISBN
9780385517256
Language
English
Material Type
Book
Call Number
REF AA 500 SEN 2006

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5S for the office: Organizing the workplace to eliminate waste

https://cwslc.andornot.com/en/permalink/catalog120126
Fabrizio, Thomas A., Tapping, Don. New York, NY: Productivity Press , 2006. 1st ed.
Material Type
Book
Call Number
AA 74 FAB 2006
Availability
1 copy, 1 available
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…
Author
Fabrizio, Thomas A.
Tapping, Don
Edition
1st ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2006
Physical Description
Paperback, 188 p., ill
Subject
Time Management
Communication
Abstract
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency.
In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique.
This book is a blueprint for building a Lean foundation for your office
Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits.
To introduce the 5S system and sell its use to executives as well as workers, consider purchasing
ISBN
9781563273186
Language
English
Material Type
Book
Call Number
AA 74 FAB 2006

Copies

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Photoshop CS3: Learn Photoshop the quick and easy way!

https://cwslc.andornot.com/en/permalink/catalog110332
Weinmann, Elaine, Lourekas, Peter. Berkeley, CA: Peachpit Press , 2007.
Material Type
Book
Call Number
REF AA 305 WEI 2007
Availability
1 copy, 1 available
This manual uses a combination of task-based instruction and strong visuals to teach beginning and intermediate users how to create great-looking images with Photoshop.
Author
Weinmann, Elaine
Lourekas, Peter
Place of Publication
Berkeley, CA
Publisher
Peachpit Press
Publication Date
2007
Physical Description
Paperback: 440 pages
Subject
Software Manuals
Abstract
This manual uses a combination of task-based instruction and strong visuals to teach beginning and intermediate users how to create great-looking images with Photoshop.
ISBN
978-0321473790
Language
English
Material Type
Book
Call Number
REF AA 305 WEI 2007

Copies

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What you accept is what you teach: Setting standards for employee accountability

https://cwslc.andornot.com/en/permalink/catalog111199
Cohen, Michael Henry. Minneapolis, MN: Creative Health Care Management Inc. , 2007. 1st Edition.
Material Type
Book
Call Number
REF AA 75 COH 2007
Availability
1 copy, 1 available
What You Accept is What You Teach offers practical advice to managers on how to hold employees accountable for a strong work ethic, intrinsic motivation, a positive attitude and constructive conduct toward customers and co-workers. It describes a leader's rights and responsibilities relative to mai…
Author
Cohen, Michael Henry
Edition
1st Edition
Place of Publication
Minneapolis, MN
Publisher
Creative Health Care Management Inc.
Publication Date
2007
Physical Description
Paperback: 191 p.
Subject
Laboratory Tests/Values
Work Behaviour
Job Satisfaction
Abstract
What You Accept is What You Teach offers practical advice to managers on how to hold employees accountable for a strong work ethic, intrinsic motivation, a positive attitude and constructive conduct toward customers and co-workers. It describes a leader's rights and responsibilities relative to maintaining standards for teamwork and customer service. It discusses how to effectively confront and set limits with employees who demonstrate counter productive and passive-aggressive behaviors that raise havoc on group morale.
ISBN
1886624763
Language
English
Material Type
Book
Call Number
REF AA 75 COH 2007

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Fish! culture: Essential conversations that transform your organization: Personal workbook

https://cwslc.andornot.com/en/permalink/catalog113871
Charthouse Learning. Burnsville, MN: Charthouse Learning , 2007.
Material Type
Book
Call Number
REF AA 500 FIS 2007
Availability
1 copy, 1 available
Corporate Author
Charthouse Learning
Place of Publication
Burnsville, MN
Publisher
Charthouse Learning
Publication Date
2007
Physical Description
Ring-bound, 154 p.
Language
English
Material Type
Book
Call Number
REF AA 500 FIS 2007

Copies

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Child Life Department volunteer manual

https://cwslc.andornot.com/en/permalink/catalog111078
Hochu, Joanne, Child Life Department, Volunteer Resources Department. [Vancouver, BC?]: BC Children's Hospital , 2008.
Material Type
Book
Call Number
REF JC 850 HOC 2008
Availability
1 copy, 1 available
Volunteers with the Child Life Department at BC Children's Hospital talk about their experiences.
Author
Hochu, Joanne
Child Life Department
Volunteer Resources Department
Place of Publication
[Vancouver, BC?]
Publisher
BC Children's Hospital
Publication Date
2008
Physical Description
Softcover booklet: 31 p.
Subject
Volunteers
Children's Hospitalization
Children's Health. Pediatrics
Family Centred Care
Abstract
Volunteers with the Child Life Department at BC Children's Hospital talk about their experiences.
Language
English
Material Type
Book
Call Number
REF JC 850 HOC 2008

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Missing Available
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