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Diversity, Equity, and Inclusion for Trainers: Fostering DEI in the Workplace

https://cwslc.andornot.com/en/permalink/catalog124056
Morukian, Maria. Alexandria, VA: ATD Press , 2022.
Material Type
Book
Call Number
REF NR 100 MOR 2022
Availability
1 copy, 1 available
When done well, diversity, equity, and inclusion (DEI) training creates space for courageous conversations that acknowledge hard truths around systemic inequities and explores topics that touch on people?s vulnerabilities in all facets of their lives. For those of you who do this work, there has no…
Author
Morukian, Maria
Place of Publication
Alexandria, VA
Publisher
ATD Press
Publication Date
2022
Physical Description
308pp
Subjects
Anti-Racism
Diversity
Abstract
When done well, diversity, equity, and inclusion (DEI) training creates space for courageous conversations that acknowledge hard truths around systemic inequities and explores topics that touch on people?s vulnerabilities in all facets of their lives. For those of you who do this work, there has not been a clear path to follow for making progress. As a DEI trainer, you have forged your own way and learned as you went.
With Diversity, Equity, and Inclusion for Trainers: Fostering DEI in the Workplace, the need for DEI trainers to go at it alone comes to an end. Expert facilitator Maria Morukian provides the guidance you need to develop the knowledge and skills required for DEI training. Morukian covers the historical underpinnings and rationale for DEI work; takes you through the process of organizational assessment, design, and delivery; and offers strategies for embedding DEI and promoting sustainability through collaborative practices and dialogues, allowing you to develop and understand your own identity lenses and biases. Reflection questions and worksheets are included in every chapter.
ISBN
9781-953946-058
Language
English
Material Type
Book
Call Number
REF NR 100 MOR 2022

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Business of kindness: Creating work environments where people thrive

https://cwslc.andornot.com/en/permalink/catalog109719
McIvor, Olivia. Lions Bay, BC: Fairwinds Press , 2006.
Material Type
Book
Call Number
REF BD 620 MCI 2006
Availability
1 copy, 1 available
The Business of Kindness™ is a leading-edge approach aimed at enhancing wellness and sustainability for employees throughout the organization as well as for the organization itself.
Author
McIvor, Olivia
Place of Publication
Lions Bay, BC
Publisher
Fairwinds Press
Publication Date
2006
Physical Description
Paperback, 241 p.
Subject
Work Behaviour
Job Satisfaction
Abstract
The Business of Kindnessâ„¢ is a leading-edge approach aimed at enhancing wellness and sustainability for employees throughout the organization as well as for the organization itself.
ISBN
0968214991
Language
English
Material Type
Book
Call Number
REF BD 620 MCI 2006

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The Pain Gap: How Sexism and Racism in Healthcare Kill Women

https://cwslc.andornot.com/en/permalink/catalog124058
Hossain, Anushay. New York: Tiller Press , 2021.
Material Type
Book
Call Number
REF NR 100 HOS 2021
Availability
1 copy, 1 available
When Anushay Hossain became pregnant in the US, she was so relieved. Growing up in Bangladesh in the 1980s, where the concept of women?s healthcare hardly existed, she understood how lucky she was to access the best in the world. But she couldn?t have been more wrong. Things started to go awry from…
Author
Hossain, Anushay
Place of Publication
New York
Publisher
Tiller Press
Publication Date
2021
Physical Description
279pp
Subjects
Anti-Racism
Diversity
Abstract
When Anushay Hossain became pregnant in the US, she was so relieved. Growing up in Bangladesh in the 1980s, where the concept of women?s healthcare hardly existed, she understood how lucky she was to access the best in the world. But she couldn?t have been more wrong. Things started to go awry from the minute she stepped in the hospital, and after thirty hours of labor (two of which she spent pushing), Hossain?s epidural slipped. Her pain was so severe that she ran a fever of 104 degrees, and as she shook and trembled uncontrollably, the doctors finally performed an emergency C-section.
Giving birth in the richest country on earth, Hossain never imagined she could die in labor. But she almost did. The experience put her on a journey to explore, understand, and share how women?especially women of color?are dismissed to death by systemic sexism in American healthcare.
Following in the footsteps of feminist manifestos such as The Feminine Mystique and Rage Becomes Her, The Pain Gap is an eye-opening and stirring call to arms that encourages women to flip their ?hysteria complex? on its head and use it to revolutionize women?s healthcare. This book tells the story of Hossain?s experiences?from growing up in South Asia surrounded by staggering maternal mortality rates to lobbying for global health legislation on Capitol Hill to nearly becoming a statistic herself. Along the way, she realized that a little fury might be just what the doctor ordered.
Meticulously researched and deeply reported, this book explores real women?s traumatic experiences with America?s healthcare system?and empowers everyone to use their experiences to bring about the healthcare revolution women need.
ISBN
9781-9821-77775
Language
English
Material Type
Book
Call Number
REF NR 100 HOS 2021

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White Tears/Brown Scars: How White Feminism Betrays Women of Color

https://cwslc.andornot.com/en/permalink/catalog124053
Hamad, Ruby. New York: Catapult , 2020.
Material Type
Book
Call Number
REF NR 100 HAM 2020
Availability
1 copy, 1 available
Called ?powerful and provocative" by Dr. Ibram X. Kendi, author of the New York Times bestselling How to be an Antiracist, this explosive book of history and cultural criticism reveals how white feminism has been used as a weapon of white supremacy and patriarchy deployed against Black and Indigeno…
Author
Hamad, Ruby
Place of Publication
New York
Publisher
Catapult
Publication Date
2020
Physical Description
284pp
Subjects
Anti-Racism
Diversity
Abstract
Called ?powerful and provocative" by Dr. Ibram X. Kendi, author of the New York Times bestselling How to be an Antiracist, this explosive book of history and cultural criticism reveals how white feminism has been used as a weapon of white supremacy and patriarchy deployed against Black and Indigenous women, and women of color.
Taking us from the slave era, when white women fought in court to keep ?ownership? of their slaves, through the centuries of colonialism, when they offered a soft face for brutal tactics, to the modern workplace, White Tears/Brown Scars tells a charged story of white women?s active participation in campaigns of oppression. It offers a long overdue validation of the experiences of women of color.
Discussing subjects as varied as The Hunger Games, Alexandria Ocasio?Cortez, the viral BBQ Becky video, and 19th century lynchings of Mexicans in the American Southwest, Ruby Hamad undertakes a new investigation of gender and race. She shows how the division between innocent white women and racialized, sexualized women of color was created, and why this division is crucial to confront.
Along the way, there are revelatory responses to questions like: Why are white men not troubled by sexual assault on women? (See Christine Blasey Ford.) With rigor and precision, Hamad builds a powerful argument about the legacy of white superiority that we are socialized within, a reality that we must apprehend in order to fight.
ISBN
9781-948226-745
Language
English
Material Type
Book
Call Number
REF NR 100 HAM 2020

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Start with why: How great leaders inspire everyone to take action

https://cwslc.andornot.com/en/permalink/catalog112839
Sinek, Simon. New York, NY: Penguin Group , 2009.
Website
http://www.startwithwhy.com/Portals/0/Downloads/StartWithWHYChapter.pdf
Material Type
Book
Call Number
REF AA 75 SIN 2009
Availability
4 copies, 3 available
This book offers an unconventional perspective that explains why some people and organizations are more innovative, more profitable, command greater loyalties from customers and employees alike and, most importantly, are able to repeat their success over and over.
  1 image     1 website  
Website
http://www.startwithwhy.com/Portals/0/Downloads/StartWithWHYChapter.pdf
Author
Sinek, Simon
Place of Publication
New York, NY
Publisher
Penguin Group
Publication Date
2009
Physical Description
Paperback: 246 pages
Subject
Leadership/Coaching
Abstract
This book offers an unconventional perspective that explains why some people and organizations are more innovative, more profitable, command greater loyalties from customers and employees alike and, most importantly, are able to repeat their success over and over.
ISBN
9781591846444
Language
English
Material Type
Book
Call Number
REF AA 75 SIN 2009

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Diversity Leadership in Education: Embedding Practices of Social Justice

https://cwslc.andornot.com/en/permalink/catalog125172
Montreal, Canada: McGill-Queen's University Press , 2024.
Material Type
Book
Call Number
REF NR 100 MCG 2024
Availability
2 copies, 2 available
Widely understood to be the best tool of social change, education offers a space to interrogate persistent and damaging oppressions, calling into question the cultural and political antecedents, as well as the current politics and practices, that have facilitated inequity. Educational leaders thems…
Editor
McGregor, Catherine
Bedi, SHailoo
Place of Publication
Montreal, Canada
Publisher
McGill-Queen's University Press
Publication Date
2024
Physical Description
360pp
Subjects
Anti-Racism
Diversity
Leadership
Education
Abstract
Widely understood to be the best tool of social change, education offers a space to interrogate persistent and damaging oppressions, calling into question the cultural and political antecedents, as well as the current politics and practices, that have facilitated inequity. Educational leaders themselves, however, have much to learn about dismantling systems that maintain these barriers.
Diversity Leadership in Education offers a deep look into the complexities and opportunities afforded by new models of diversity leadership. Authors from across North America explore how diverse leaders are key to improving the school experience for marginalized students. Indigenous, Black, racialized, and collaborative forms of leadership contribute to decolonizing educational settings by unsettling hegemonic ideas; these include the dominance of equity myths in educational administration and pedagogical whitewashing around issues germane to social justice.
Unpacking privilege in education systems, the volume speaks to incorporating social justice in everyday leadership practices through advocacy, solidarity, spirituality, relationality, and reconciliation. It profiles diversity leadership as a rudder, steering a more inclusive and equitable society.
ISBN
978-0228019251
Language
English
Material Type
Book
Call Number
REF NR 100 MCG 2024

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Me & White Supremacy: Combat Racism, Change the World, & Become a Good Ancestor

https://cwslc.andornot.com/en/permalink/catalog124052
Saad, Layla F. Napperville, Illinois: Source Books , 2020.
Material Type
Book
Call Number
REF NR 100 SAA 2019
Availability
1 copy, 1 available
Based on the viral Instagram challenge that captivated participants worldwide, Me and White Supremacy takes readers on a 28-day journey, complete with journal prompts, to do the necessary and vital work that can ultimately lead to improving race relations.; Updated and expanded from the original wo…
Author
Saad, Layla F
Place of Publication
Napperville, Illinois
Publisher
Source Books
Publication Date
2020
Physical Description
238pp
Subjects
Anti-Racism
Diversity
Abstract
Based on the viral Instagram challenge that captivated participants worldwide, Me and White Supremacy takes readers on a 28-day journey, complete with journal prompts, to do the necessary and vital work that can ultimately lead to improving race relations.
Updated and expanded from the original workbook (downloaded by nearly 100,000 people), this critical text helps you take the work deeper by adding more historical and cultural contexts, sharing moving stories and anecdotes, and including expanded definitions, examples, and further resources, giving you the language to understand racism, and to dismantle your own biases, whether you are using the book on your own, with a book club, or looking to start family activism in your own home.
This book will walk you step-by-step through the work of examining:
Examining your own white privilege
What allyship really means
Anti-blackness, racial stereotypes, and cultural appropriation
Changing the way that you view and respond to race
How to continue the work to create social change
Awareness leads to action, and action leads to change. For readers of White Fragility, White Rage, So You Want To Talk About Race, The New Jim Crow, How to Be an Anti-Racist and more who are ready to closely examine their own beliefs and biases and do the work it will take to create social change.
ISBN
9781-7282-09807
Language
English
Material Type
Book
Call Number
REF NR 100 SAA 2019

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Sway: Unravelling Unconscious Bias

https://cwslc.andornot.com/en/permalink/catalog124055
Agarwal, Pragya. Dublin, Ireland: Bloomsbury , 2021.
Material Type
Book
Call Number
REF NR 100 AGA 2021
Availability
1 copy, 1 available
Sway is a thoroughly researched and comprehensive look at unconscious bias and how it impacts day-to-day life, from job interviews to romantic relationships to saving for retirement. It covers a huge number of sensitive topics - sexism, racism, ageism, homophobia, colourism - with tact, and combine…
Author
Agarwal, Pragya
Place of Publication
Dublin, Ireland
Publisher
Bloomsbury
Publication Date
2021
Physical Description
448pp
Subjects
Anti-Racism
Diversity
Abstract
Sway is a thoroughly researched and comprehensive look at unconscious bias and how it impacts day-to-day life, from job interviews to romantic relationships to saving for retirement. It covers a huge number of sensitive topics - sexism, racism, ageism, homophobia, colourism - with tact, and combines statistics with stories to paint a fuller picture and enhance understanding. Throughout, Pragya clearly delineates theories with a solid grounding in science, answering questions such as: do our roots for prejudice lie in our evolutionary past? What happens in our brains when we are biased? How has bias affected technology? If we don't know about it, are we really responsible for it?
At a time when partisan political ideologies are taking center stage, and we struggle to make sense of who we are and who we want to be, it is crucial that we understand why we act the way we do. This book will enables us to open our eyes to our own biases in a scientific and non-judgmental way.
ISBN
9781-14729-71388
Language
English
Material Type
Book
Call Number
REF NR 100 AGA 2021

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White Benevolence: Racism and Colonial Violence in the Helping Professions

https://cwslc.andornot.com/en/permalink/catalog124761
Halifax and Winnipeg: Fernwood Publishing , 2022.
Material Type
Book
Call Number
REF NR 100 GEB 2022
Availability
5 copies, 5 available
When working with Indigenous people, the helping professions ?education, social work, health care and justice ? reinforce the colonial lie that Indigenous people need saving. In White Benevolence, leading anti-racism scholars reveal the ways in which white settlers working in these institutions sha…
Editor
Gebhard, Amanda
Mclean, Sheelah
St. Denis, Verna
Place of Publication
Halifax and Winnipeg
Publisher
Fernwood Publishing
Publication Date
2022
Physical Description
280pp
Subjects
Anti-Racism
Diversity
Abstract
When working with Indigenous people, the helping professions ?education, social work, health care and justice ? reinforce the colonial lie that Indigenous people need saving. In White Benevolence, leading anti-racism scholars reveal the ways in which white settlers working in these institutions shape, defend and uphold institutional racism, even while professing to support Indigenous people. White supremacy shows up in the everyday behaviours, language and assumptions of white professionals who reproduce myths of Indigenous inferiority and deficit, making it clear that institutional racism encompasses not only high-level policies and laws but also the collective enactment by people within these institutions. In this uncompromising and essential collection, the authors argue that white settler social workers, educators, health-care practitioners and criminal justice workers have a responsibility to understand the colonial history of their professions and their complicity in ongoing violence, be it over-policing, school push-out, child apprehension or denial of health care. The answer isn?t cultural awareness training. What?s needed is radical anti-racism, solidarity and a relinquishing of the power of white supremacy.
ISBN
978-1773635224
Language
English
Material Type
Book
Call Number
REF NR 100 GEB 2022

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Right Kind of Wrong: The Science of Failing Well

https://cwslc.andornot.com/en/permalink/catalog125180
Ahmed, Sara. New York: Atria Books , 2023.
Material Type
Book
Call Number
REF NR 100 EDM 2023
Availability
1 copy, 1 available
A revolutionary guide that will transform your relationship with failure, from the pioneering researcher of psychological safety and award-winning Harvard Business School professor Amy Edmondson.; We used to think of failure as the opposite of success. Now, we?re often torn between two ?failure cul…
Author
Ahmed, Sara
Place of Publication
New York
Publisher
Atria Books
Publication Date
2023
Physical Description
368pp
Subjects
Anti-Racism
Diversity
Abstract
A revolutionary guide that will transform your relationship with failure, from the pioneering researcher of psychological safety and award-winning Harvard Business School professor Amy Edmondson.
We used to think of failure as the opposite of success. Now, we?re often torn between two ?failure cultures?: one that says to avoid failure at all costs, the other that says fail fast, fail often. The trouble is that both approaches lack the crucial distinctions to help us separate good failure from bad. As a result, we miss the opportunity to fail well.
After decades of award-winning research, Amy Edmondson is here to upend our understanding of failure and make it work for us. In Right Kind of Wrong, Edmondson provides the framework to think, discuss, and practice failure wisely. Outlining the three archetypes of failure?basic, complex, and intelligent?Amy showcases how to minimize unproductive failure while maximizing what we gain from flubs of all stripes. She illustrates how we and our organizations can embrace our human fallibility, learn exactly when failure is our friend, and prevent most of it when it is not. This is the key to pursuing smart risks and preventing avoidable harm.
With vivid, real-life stories from business, pop culture, history, and more, Edmondson gives us specifically tailored practices, skills, and mindsets to help us replace shame and blame with curiosity, vulnerability, and personal growth. You?ll never look at failure the same way again.
ISBN
978-1982195069
Language
English
Material Type
Book
Call Number
REF NR 100 EDM 2023

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Clear leadership: How outstanding leaders make themselves understood, cut through the mush, and help everyone get real at work

https://cwslc.andornot.com/en/permalink/catalog111173
Bushe, Gervase R. Mountain View, CA: Davies-Black Publishing , 2001.
Material Type
Book
Call Number
REF AA 75 BUS 2001
Availability
5 copies, 4 available
This book explores what it takes to eliminate interpersonal mush and create a climate in which people can feel free to say what they really mean, where goals and plans are truly agreed to, teams genuinely pull together, and real learning takes place. The author shows leaders at all levels how to cr…
Author
Bushe, Gervase R.
Place of Publication
Mountain View, CA
Publisher
Davies-Black Publishing
Publication Date
2001
Physical Description
Hardcover: 250 pages
Subject
Leadership/Coaching
Abstract
This book explores what it takes to eliminate interpersonal mush and create a climate in which people can feel free to say what they really mean, where goals and plans are truly agreed to, teams genuinely pull together, and real learning takes place. The author shows leaders at all levels how to create honest conversations that strengthen their team's ability to solve problems, make decisions, deal with conflict, assess performance, serve customers, and manager change.
ISBN
9780891061526
Language
English
Material Type
Book
Call Number
REF AA 75 BUS 2001

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Copy 2 BC Children's and Women's Study and Learning Commons On Loan, due Wednesday, June 12, 2024
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Research Is Ceremony: Indigenous Research Methods

https://cwslc.andornot.com/en/permalink/catalog125178
Geddes, Gary. Halifax & Winnipeg, Canada: Fernwood Publishing , 2008. 1st.
Material Type
Book
Call Number
REF NR 100 WIL 2008
Availability
1 copy, 1 available
Indigenous researchers are knowledge seekers who work to progress Indigenous ways of being, knowing and doing in a modern and constantly evolving context. This book describes a research paradigm shared by Indigenous scholars in Canada and Australia, and demonstrates how this paradigm can be put int…
Author
Geddes, Gary
Edition
1st
Place of Publication
Halifax & Winnipeg, Canada
Publisher
Fernwood Publishing
Publication Date
2008
Physical Description
144pp
Subjects
Anti-Racism
Diversity
Indigenous
Research
Abstract
Indigenous researchers are knowledge seekers who work to progress Indigenous ways of being, knowing and doing in a modern and constantly evolving context. This book describes a research paradigm shared by Indigenous scholars in Canada and Australia, and demonstrates how this paradigm can be put into practice. Relationships don?t just shape Indigenous reality, they are our reality. Indigenous researchers develop relationships with ideas in order to achieve enlightenment in the ceremony that is Indigenous research. Indigenous research is the ceremony of maintaining accountability to these relationships. For researchers to be accountable to all our relations, we must make careful choices in our selection of topics, methods of data collection, forms of analysis and finally in the way we present information. I?m an Opaskwayak Cree from northern Manitoba currently living in the Northern Rivers area of New South Wales, Australia. I?m also a father of three boys, a researcher, son, uncle, teacher, world traveller, knowledge keeper and knowledge seeker. As an educated Indian, I?ve spent much of my life straddling the Indigenous and academic worlds. Most of my time these days is spent teaching other Indigenous knowledge seekers (and my kids) how to accomplish this balancing act while still keeping both feet on the ground.
ISBN
978-1552662816
Language
English
Material Type
Book
Call Number
REF NR 100 WIL 2008

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Creating a culture of collaboration

https://cwslc.andornot.com/en/permalink/catalog109693
Schuman, Sandy (Ed.). San Francisco, CA: Jossey-Bass , 2006.
Website
http://www.josseybass.com/WileyCDA/WileyTitle/productCd-0787981168.html
Material Type
Book
Call Number
REF AA 500 SCH 2006
Availability
1 copy, 1 available
Collaboration is often viewed as a one-time or project-oriented activity. An increasing challenge is to help organizations incorporate collaborative values and practices in their everyday ways of working. In Creating a Culture of Collaboration, an international group of practitioners and researcher…
Website
http://www.josseybass.com/WileyCDA/WileyTitle/productCd-0787981168.html
Author
Schuman, Sandy (Ed.)
Corporate Author
International Association of Facilitators
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2006
Physical Description
Hardcover, 498 p.
Series
Business & Management Series
Subject
Administration
Abstract
Collaboration is often viewed as a one-time or project-oriented activity. An increasing challenge is to help organizations incorporate collaborative values and practices in their everyday ways of working. In Creating a Culture of Collaboration, an international group of practitioners and researchers–from Australia, Belgium, Canada, Chile, New Zealand, Northern Ireland, United Kingdom, and the United States–provide proven approaches to creating a culture of collaboration within and among groups, organizations, communities, and societies.
ISBN
0-7879-8116-8
Language
English
Material Type
Book
Call Number
REF AA 500 SCH 2006

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Lean solutions: How companies and customers can create value and wealth together

https://cwslc.andornot.com/en/permalink/catalog112896
Womack, James P., Jones, Daniel T. New York, NY: Free Press , 2005.
Material Type
Book
Call Number
REF AA 120 WOM 2005
Availability
1 copy, 1 available
James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. Lean Solutions will inspire managers to take the first steps toward perfecting their company's process of giving consumers what they really want.
Author
Womack, James P.
Jones, Daniel T.
Place of Publication
New York, NY
Publisher
Free Press
Publication Date
2005
Physical Description
Hardcover: 355 p.
Subject
Lean Leader Development
Abstract
James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. Lean Solutions will inspire managers to take the first steps toward perfecting their company's process of giving consumers what they really want.
ISBN
9780743277785
Language
English
Material Type
Book
Call Number
REF AA 120 WOM 2005

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Don't bother me mom, I'm learning: How computer and video games are preparing your kids for 21st century success and how you can help!

https://cwslc.andornot.com/en/permalink/catalog110132
Prensky, Marc. St. Paul, MN: Paragon House , 2006.
Material Type
Book
Call Number
REF AA 85 PRE 2006
Availability
1 copy, 0 available
This book debunks the accepted wisdom that video games are harmful to children. Instead, he contends that games can teach a multitude of skills, including problem solving, language and cognitive skills, strategic thinking, multitasking, and parallel processing.
Author
Prensky, Marc
Place of Publication
St. Paul, MN
Publisher
Paragon House
Publication Date
2006
Physical Description
Paperback, 252 p.
Subject
Education. Gaming
Computers
Abstract
This book debunks the accepted wisdom that video games are harmful to children. Instead, he contends that games can teach a multitude of skills, including problem solving, language and cognitive skills, strategic thinking, multitasking, and parallel processing.
Notes
This book is only available for staff use.
ISBN
1557788588
Language
English
Material Type
Book
Call Number
REF AA 85 PRE 2006

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Becoming the change: leadership behavior strategies for continuous improvement in healthcare

https://cwslc.andornot.com/en/permalink/catalog124762
Toussaint, John, Barnas, Kim, Adams, Emily. New York, NY: McGraw - Hill , 2021.
Material Type
Book
Call Number
REF AA 510 TOU 2021
Availability
4 copies, 4 available
Author
Toussaint, John
Barnas, Kim
Adams, Emily
Place of Publication
New York, NY
Publisher
McGraw - Hill
Publication Date
2021
Physical Description
252 pp
Subjects
Leadership
Health Services Administration
Organizational Innovation
Organizational Culture
ISBN
9781260461688
Language
English
Material Type
Book
Call Number
REF AA 510 TOU 2021

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Making hospitals work: how to improve patient care while saving everyone's time and hospitals' resources

https://cwslc.andornot.com/en/permalink/catalog112911
Baker, Marc, Taylor, Ian, Mitchell, Alan. Goodrich, UK: Lean Enterprise Academy Ltd. , 2009.
Material Type
Book
Call Number
REF AA 120 BAK 2009
Availability
21 copies, 21 available
"Making Hospitals Work" provides a roadmap to healthcare leaders who are seeking to create a lean hospital.
Author
Baker, Marc
Taylor, Ian
Mitchell, Alan
Place of Publication
Goodrich, UK
Publisher
Lean Enterprise Academy Ltd.
Publication Date
2009
Physical Description
Paperback: 168 p.
Subject
Lean Leader Development
Abstract
"Making Hospitals Work" provides a roadmap to healthcare leaders who are seeking to create a lean hospital.
ISBN
978-0955147326
Language
English
Material Type
Book
Call Number
REF AA 120 BAK 2009

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The wisdom of teams: Creating the high-performance organization

https://cwslc.andornot.com/en/permalink/catalog112619
Katzenbach, Jon R., Smith, Douglas K. New York, NY: Collins Business , 2003.
Material Type
Book
Call Number
REF AA 75 KAT 2003
Availability
9 copies, 9 available
After talking with hundreds of people in more than 30 companies, Authors Katzenbach and Smith find out where and how teams work best and how to enhance their effectiveness. They reveal the most important element in team success, who excels at team leadership and why they are rarely the most senior …
Author
Katzenbach, Jon R.
Smith, Douglas K.
Place of Publication
New York, NY
Publisher
Collins Business
Publication Date
2003
Physical Description
Softcover: 304 p.
Subject
Leadership/Coaching
Abstract
After talking with hundreds of people in more than 30 companies, Authors Katzenbach and Smith find out where and how teams work best and how to enhance their effectiveness. They reveal the most important element in team success, who excels at team leadership and why they are rarely the most senior people, and why company-wide change depends on teams.
ISBN
9780060522001
Language
English
Material Type
Book
Call Number
REF AA 75 KAT 2003

Copies

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Heart of coaching: Using transformational coaching to create a high-performance coaching culture

https://cwslc.andornot.com/en/permalink/catalog111160
Crane, Thomas G. San Diego, CA: FTA Press , 2009. 3rd Edition.
Material Type
Book
Call Number
REF AA 75 CRA 2009
Availability
42 copies, 41 available
This book provides the tools for leaders and teams to develop a common language and shared protocol and a learning and development orientation towards people. These critical dynamics support the entire culture becoming a "feedback-rich, high-performance" organization. It guides leaders, managers, a…
Author
Crane, Thomas G.
Edition
3rd Edition
Place of Publication
San Diego, CA
Publisher
FTA Press
Publication Date
2009
Physical Description
Paperback: 240 pages
Subject
Leadership/Coaching
Abstract
This book provides the tools for leaders and teams to develop a common language and shared protocol and a learning and development orientation towards people. These critical dynamics support the entire culture becoming a "feedback-rich, high-performance" organization. It guides leaders, managers, and entire teams who want to enhance or master their coaching skills through 2 critical aspects of coaching: 1. establishing authentic, healthy and respectful coaching relationships, and 2. organizing and conducting the actual coaching conversations that lead to commitments for positive results that both the coach and the coachee are willing to support.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
ISBN
987-09660874-3-7
Language
English
Material Type
Book
Call Number
REF AA 75 CRA 2009

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How the way we talk can change the way we work: Seven languages for transformation

https://cwslc.andornot.com/en/permalink/catalog113139
Kegan, Robert, Lahey, Lisa Laskow. San Francisco, CA: Jossey-Bass: A Wiley Company , 2001.
Material Type
Book
Call Number
REF AA 130 KEG 2001
Availability
1 copy, 1 available
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
Author
Kegan, Robert
Lahey, Lisa Laskow
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Publication Date
2001
Physical Description
Softcover: 231 p.
Subject
Language/Communication
Change Management
Abstract
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to demonstrate their complex concept of the role of language in transformational learning, they offer this book, in part, as an instruction manual for collaborative exercises in self-assessment. They identify seven languages that one should adopt to overcome both internal and organization resistance to change.
ISBN
9780787963781
Language
English
Material Type
Book
Call Number
REF AA 130 KEG 2001

Copies

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