Author

Nussbaumer-Knaflic, Cole

Edition

1st

Place of Publication

New York, NY

Publisher

McGraw Hill

Publication Date

2019

Physical Description

368 pp Hardcover

Subjects

Data practice

Storyteller

Subject

Lean Leader Development

Abstract

Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.

Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the nation itself--has been waiting for.

In this groundbreaking book that is sure to heavily impact the healthcare industry, four ROI experts show you how to measure what was previously unmeasurable and place accurate dollar signs on what was formerly impossible to value.

Whatever healthcare improvement projects you plan to introduce--from systemwide medical procedures, technology implementations, and systems integration to nurse retention, risk management, and leadership development-- Measuring ROI in Healthcare provides the tools you need to prove the worth of your project to decision makers.

ISBN

978-11978-0071812719

Language

English

Material Type

Book

Call Number

REF AA 120 BUZ 2013

Copies

Author

Nussbaumer-Knaflic, Cole

Edition

1st

Place of Publication

New York, NY

Publisher

Wiley

Publication Date

2019

Physical Description

448 pp

Subjects

Data practice

Storyteller

Subject

Lean Leader Development

Abstract

This is not a book. It is a one-of-a-kind immersive learning experience through which you can become―or teach others to be―a powerful data storyteller.

Let?s practice! helps you build confidence and credibility to create graphs and visualizations that make sense and weave them into action-inspiring stories. Expanding upon best seller storytelling with data?s foundational lessons, Let?s practice! delivers fresh content, a plethora of new examples, and over 100 hands-on exercises. Author and data storytelling maven Cole Nussbaumer Knaflic guides you along the path to hone core skills and become a well-practiced data communicator. Each chapter includes:

● Practice with Cole: exercises based on real-world examples first posed for you to consider and solve, followed by detailed step-by-step illustration and explanation

● Practice on your own: thought-provoking questions and even more exercises to be assigned or worked through individually, without prescribed solutions

● Practice at work: practical guidance and hands-on exercises for applying storytelling with data lessons on the job, including instruction on when and how to solicit useful feedback and refine for greater impact

The lessons and exercises found within this comprehensive guide will empower you to master―or develop in others―data storytelling skills and transition your work from acceptable to exceptional. By investing in these skills for ourselves and our teams, we can all tell inspiring and influential data stories!

ISBN

978-1119621492

Language

English

Material Type

Book

Call Number

REF AA 120 KNA 2019

Copies

Author

Sinek, Simon

Place of Publication

New York, NY

Publisher

Penguin Group

Publication Date

2014

Physical Description

Paperback: 350pages

Subject

Leadership/Coaching

Abstract

The highly anticipated follow-up to Simon Sinek?s global bestseller Start with Why Simon Sinek is an optimist, a visionary thinker, and a leader of the cultural revolution of WHY. His second book is the natural extension of Start with Why, expanding his ideas at the organizational level. Determining a company?s WHY is crucial, but only the beginning. The next step is how do you get people on board with your WHY? How do you inspire deep trust and commitment to the company and one another? He cites the Marine Corps for having found a way to build a culture in which men and women are willing to risk their lives, because they know others would do the same for them. It?s not brainwashing; it?s actually based on the biology of how and when people are naturally at their best. If businesses could adopt this supportive mentality, employees would be more motivated to take bigger risks, because they?d know their colleagues and company would back them up, no matter what. Drawing on powerful and inspiring stories, Sinek shows how to sustain an organization?s WHY while continually adding people to the mix.

ISBN

9781591848011

Language

English

Material Type

Book

Call Number

REF AA 75 SIN 2014

Copies

Author

Deutsch, Ellen S

Perry, Shawna J

Gurnaney, Harshad G

Editor

Levine, Adam I.

De Maria Jr., Samuel

Schwartz, Andrew D., et all.

Edition

1st ed.

Place of Publication

New York, NY

Publisher

Springer

Publication Date

2021

Physical Description

Paperback, 240 p., ill.

Subject

Patient Simulation

Abstract

This book presents simulation as an essential, powerful tool to develop the best possible healthcare system for patients. It provides vital insights into the necessary steps for supporting and enhancing medical care through the simulation methodology.

Organized into four sections, the book begins with a discussion on the overarching principles of simulation and systems. Section two then delves into the practical applications of simulation, including developing new workflows, utilizing new technology, building teamwork, and promoting resilience. Following this, section three examines the transition of ideas and initiatives into everyday practices. Chapters in this section analyze complex interpersonal topics such as how healthcare clinical stakeholders, simulationists, and experts who are non-clinicians can collaborate. The closing section explores the potential future directions of healthcare simulation, as well as leadership engagement.

A new addition to theComprehensive Healthcare Simulation Series, Improving Healthcare Systems stimulates the critical discussion of new and innovative concepts and reinforces well-established and germane principles.

ISBN

97813-030-729721

Language

English

Material Type

Book

Call Number

REF AA 320 COM 2021

Copies

Author

Britton, Jennifer J

Edition

1st

Place of Publication

Mississauga, Canada

Publisher

Wiley Brand

Publication Date

2013

Physical Description

352 pp Hardcover

Subjects

Leadership

Coaching

Subject

Leadership/Coaching

Abstract

Practical tips, tools, and insight on successful team and group coaching engagements

As professional development budgets at many organizations remain flat or even shrink due to financial pressures, coaches and human resources leaders are looking for new ways to do more with less funding. Team coaching―which may span intact teams, project teams and virtual teams―and group coaching―spanning both organizational and public contexts―offer a solution to this developmental puzzle. Unfortunately, there are few practical resources available that address the best practices for team and group coaching. From One to Many fills that gap for coaches, leaders, and human resources professionals. The book explains how to integrate the practice into an organization and how to maximize it to full effect.

One of the only books on the market that explores in-depth the related topics of team and group coaching

Written by the founder of a performance improvement consultancy who is also a popular speaker on the subject

Features new content specifically for practitioners in coaching, human resources, performance improvement and related fields

ISBN

978-1118549278

Language

English

Material Type

Book

Call Number

REF AA 510 BRI 2013

Copies

Author

Elkeles, Tamar

Phillips, Jack

Place of Publication

London

Publisher

Routledge

Publication Date

2010

Physical Description

Paperback 334pp

Subject

Learning

Development

Abstract

New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs provide their strategies on each of these issues.

This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided.

ISBN

9780-7506-79251

Material Type

Book

Call Number

AA 85 ELK 2011

Copies

Author

Wynbrandt, James.

Ludman, Mark D.

Edition

10th

Place of Publication

New York, NY

Publisher

Elsevier Canada

Publication Date

2019

Physical Description

Hardcover, 350 pp.

Subject

Genetics/Genetic Disorders-Encyclopedias

Genetic Disorders

Birth Defects. Congenital Abnormalities

Children's Health-Encyclopedias

UBC MD Undergrad

Abstract

Covering the essentials of normal and abnormal human development for students in a variety of health science disciplines,Before We Are Born: Essentials of Embryology and Birth Defects, 10th Edition,reflects new research findings and current clinical practice through concise text and abundant illustrations . This edition has been fully updated by the world's foremost embryologists and is based on the popular text,The Developing Human, written by the same author team. It provides an easily accessible understanding of all of the latest advances in embryology, includingnormal and abnormal embryogenesis, causes of birth defects, and the role of genes in human development.

ISBN

978-0323608497

Language

English

Material Type

Book

Call Number

REF GI 200 MOO 2019

Copies

Author

Horton, Jillian

Place of Publication

Toronto

Publisher

HarperCollins Publishers Ltd

Publication Date

2021

Physical Description

290pp

Subjects

Mind and body

Meditation

Abstract

Funny, fresh, and deeply affecting, We Are All Perfectly Fine is the story of a married mother of three on the brink of personal and professional collapse who attends rehab with a twist: a meditation retreat for burned-out doctors.

Jillian Horton, a general internist, has no idea what to expect during her five-day retreat at Chapin Mill, a Zen centre in upstate New York. She just knows she desperately needs a break. At first she is deeply uncomfortable with the spartan accommodations, silent meals and scheduled bonding sessions. But as the group struggles through awkward first encounters and guided meditations, something remarkable happens: world-class surgeons, psychiatrists, pediatricians and general practitioners open up and share stories about their secret guilt and grief, as well as their deep-seated fear of falling short of the expectations that define them. Jillian realizes that her struggle with burnout is not so much personal as it is the result of a larger system failure, and that compartmentalizing your most difficult emotions?a coping strategy that is drilled into doctors?is not useful unless you face these emotions too.

Jillian Horton throws open a window onto the flawed system that shapes medical professionals, revealing the rarely acknowledged stresses that lead doctors to depression and suicide, and emphasizing the crucial role of compassion not only in treating others, but also in taking care of ourselves.

ISBN

9781-4434-61641

Language

English

Material Type

Book

Call Number

REF MD 106 HOR 2021

Copies

Author

Toussaint, John

Barnas, Kim

Adams, Emily

Place of Publication

New York, NY

Publisher

McGraw - Hill

Publication Date

2021

Physical Description

252 pp

Subjects

Leadership

Health Services Administration

Organizational Innovation

Organizational Culture

ISBN

9781260461688

Language

English

Material Type

Book

Call Number

REF AA 510 TOU 2021

Copies

Author

Rimensberger, Peter C.

Place of Publication

Philadelphia, PA

Publisher

Springer

Publication Date

2015

Physical Description

Hardcover 1642pp

Subject

Infants (Newborn)-Diseases

UBC MD Undergrad

Pregnancy/Childbirth. Obstetrics

Ventilation

Abstract

Written by outstanding authorities from all over the world, this comprehensive new textbook on pediatric and neonatal ventilation puts the focus on the effective delivery of respiratory support to children, infants and newborns. In the early chapters, developmental issues concerning the respiratory system are considered, physiological and mechanical principles are introduced and airway management and conventional and alternative ventilation techniques are discussed. Thereafter, the rational use of mechanical ventilation in various pediatric and neonatal pathologies is explained, with the emphasis on a practical step-by-step approach. Respiratory monitoring and safety issues in ventilated patients are considered in detail, and many other topics of interest to the bedside clinician are covered, including the ethics of withdrawal of respiratory support and educational issues. Throughout, the text is complemented by numerous illustrations and key information is clearly summarized in tables and lists.

Notes

Audience

Neonatologists, Perinatologists, Neonatal Nurses

ISBN

978-3642-012181

Language

English

Material Type

Book

Call Number

REF GH 700 RIM 2015

Copies

Editor

Straus, Sharon E

Tetroe, Jacqueline

Graham, Ian D

Edition

2nd Ed

Place of Publication

[United Kingdom]

Publisher

Wiley Blackwell

Publication Date

2013

Subjects

Knowledge

Health

Practice Guideline

Abstract

Knowledge Translation in Health Care is a practical introduction to knowledge translation for everyone working and learning within health policy and funding agencies, and as researchers, clinicians and trainees. Using everyday examples, it explains how to use research findings to improve health care in real life.

This new second edition defines the principles and practice of knowledge translation and outlines strategies for successful knowledge translation in practice and policy making. It includes relevant real world examples and cases of knowledge translation in action that are accessible and relevant for all stakeholders including clinicians, health policy makers, administrators, managers, researchers, clinicians and trainees.

From an international expert editor and contributor team, and fully revised to reflect current practice and latest developments within the field, Knowledge Translation in Health Care is the practical guide for all health policy makers and researchers, clinicians, trainee clinicians, medical students and other healthcare professionals seeking to improve healthcare practice.

ISBN

9781118413548

Language

English

Call Number

REF KT 100 STR 2013

Copies

Author

Joseph, Bob

Place of Publication

New York, USA

Publisher

Seal Press

Publication Date

2019

Physical Description

160pp

Subjects

Anti-Racism

Diversity

Indigenous

Reconciliation

Abstract

Based on a viral article, 21 Things You May Not Know About the Indian Act is the essential guide to understanding the legal document and its repercussion on generations of Indigenous Peoples, written by a leading cultural sensitivity trainer.

Since its creation in 1876, the Indian Act has shaped, controlled, and constrained the lives and opportunities of Indigenous Peoples, and is at the root of many enduring stereotypes. Bob Joseph's book comes at a key time in the reconciliation process, when awareness from both Indigenous and non-Indigenous communities is at a crescendo. Joseph explains how Indigenous Peoples can step out from under the Indian Act and return to self-government, self-determination, and self-reliance - and why doing so would result in a better country for every Canadian. He dissects the complex issues around truth and reconciliation, and clearly demonstrates why learning about the Indian Act's cruel, enduring legacy is essential for the country to move toward true reconciliation.

ISBN

978-0995266520

Language

English

Material Type

Book

Call Number

REF NR 100 JOS 2018

Copies

Author

Oberlander, Tim F.

Symons, Frank J. (Eds).

Place of Publication

Baltimore, MD

Publisher

Paul H. Brookes Publishing Co.

Publication Date

2006

Physical Description

Paperback, 246 p. : ill.

Subject

Pain

Developmental Disability

Abstract

For clinicians working with patients who have disabilities and may not be able to self-report, recognizing and correctly interpreting expressions of pain can be a challenge. This book, the first to synthesize research about pain in children and adults with a range of developmental disabilities, will help to ensure that health care professionals are better prepared to assess and manage pain and deliver timely, appropriate health care.

ISBN

1557668698

Language

English

Material Type

Book

Call Number

REF FM 800 OBE 2006

Copies

Author

Hiatt, Jeffrey M

Place of Publication

London, UK

Publisher

Prosci Research

Publication Date

2004

Physical Description

Paperback: 102 p.

Subjects

Leadership

Subject

Leadership/Coaching

Abstract

rom the author of "Change Management: the people side of change" comes a book just for employees.

After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's changing workplace.

ISBN

978-1930885202

Language

English

Material Type

Book

Call Number

REF AA 510 HIA 2004

Copies

Author

Schein, Edgar H

Schein, Peter A

Edition

2nd

Place of Publication

Oakland, California

Publisher

Berrett-Koehler Publishers

Publication Date

2021

Physical Description

192 pp

Subjects

Leadership

Coaching

Subject

Leadership/Coaching

Abstract

This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations?over 200,000 copies sold and translated into seventeen languages!

We live, say Edgar and Peter Schein, in a culture of ?tell.? All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions?it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.

The Scheins define Humble Inquiry as ?the gentle art of drawing someone out, of asking questions to which you do not know the answer, of building relationships based on curiosity and interest in the other person.? It was inspired by Edgar?s twenty years of work in high-hazard industries and the health-care system, where honest communication can literally mean the difference between life and death.

In this new edition the authors look at how Humble Inquiry differs from other kinds of inquiry, offer examples of it in action, and show how to overcome the barriers that keep us telling when we should be asking. This edition offers a deepening and broadening of this concept, seeing it as not just a way of posing questions but an entire attitude that includes better listening, better responding to what others are trying to tell us, and better revealing of ourselves. Packed with case examples and a full chapter of exercises and simulations, this is a major contribution to how we see human conversational dynamics and relationships, presented in a compact, personal, and eminently practical way.

ISBN

978-1523092628

Language

English

Material Type

Book

Call Number

REF AA 510 SCH 2021

Copies

Editor

Clutterbuck, David

Gannon, Judie

Hayes, Sandra

Ioardanou, Ioanna

Lowe, Krister

MacKie, Doug

Edition

1st

Place of Publication

London, UK

Publisher

Routledge

Publication Date

2019

Physical Description

554 pp Hardcover

Subjects

Leadership

Coaching

Subject

Leadership/Coaching

Abstract

he world?s challenges are becoming more and more complex and adapting to those challenges will increasingly come from teams of people innovating together.

The Practitioner?s Handbook of Team Coaching provides a dedicated and systematic guide to some of the most fundamental issues concerning the practice of team coaching. It seeks to enhance practice through illustrating and exploring an array of contextual issues and complexities entrenched in it. The aim of the volume is to provide a comprehensive overview of the field and, furthermore, to enhance the understanding and practice of team coaching. To do so, the editorial team presents, synthesizes and integrates relevant theories, research and practices that comprise and undergird team coaching. This book is, therefore, an invaluable specialist tool for team coaches of all levels; from novice to seasoned practitioners. With team coaching assuming an even more prominent place in institutional and organizational contexts nowadays, the book is bound to become an indispensable resource for any coaching training course, as well as a continuing professional development tool.

This book is essential reading for anyone with an interest in coaching, in both practice and educational settings. It will be of use not only for professional coaches, but also for leaders, managers, HR professionals, learners and educators, in the business, public, independent and voluntary sectors.

ISBN

‎ 978-1138576926

Language

English

Material Type

Book

Call Number

REF AA 510 CLU 2019

Copies

Author

Hawkins, Peter

Edition

4th

Place of Publication

London, UK

Publisher

Kogan Page

Publication Date

2021

Physical Description

488 pp

Subjects

Leadership

Coaching

Subject

Leadership/Coaching

Abstract

rganizations are most effective when the teams responsible for their success work together collectively and in a dynamic relationship with the rest of the company. For those involved in developing leadership teams, understanding coaching practices and techniques is essential for enabling the best performance.

Leadership Team Coachingprovides a comprehensive roadmap for team coaching, explaining all the key elements alongside practical tools and techniques for developing international and virtual teams, executive and non-executive boards and project and account teams in all types of organizations. Featuring case studies and insights from organizations including Deloitte and General Electric (GE), it also contains guidance on choosing the best team coach, creating a team-based culture and common pitfalls to avoid.

This fully updated fourth edition of Leadership Team Coaching contains new material on agile teaming, using digital team coaching apps and AI, and training team leaders to coach their own team. It remains an indispensable resource for coaches and senior leaders as well as for those studying coaching as part of a degree or coaching qualification.

ISBN

978-1523092628

Language

English

Material Type

Book

Call Number

REF AA 510 HAW 2021

Copies

Website

http://www.startwithwhy.com/Portals/0/Downloads/StartWithWHYChapter.pdf

Author

Sinek, Simon

Place of Publication

New York, NY

Publisher

Penguin Group

Publication Date

2009

Physical Description

Paperback: 246 pages

Subject

Leadership/Coaching

Abstract

This book offers an unconventional perspective that explains why some people and organizations are more innovative, more profitable, command greater loyalties from customers and employees alike and, most importantly, are able to repeat their success over and over.

ISBN

9781591846444

Language

English

Material Type

Book

Call Number

REF AA 75 SIN 2009

Copies

Author

Metcalf, Franz

Gallagher, BJ

Place of Publication

San Francisco, CA

Publisher

Berrett-Koehler

Publication Date

2012

Physical Description

Paperback: 176 p.

Subject

Leadership/Coaching

Abstract

"Being Buddah at Work" explores and answers 101 dilemmas that we encounter at work, with topics ranging from time management, goal-setting, conflict to job dissatisfaction, unemployment, and even workplace trysts. The authors emphasize practical learning and coping, not esoteric insights or metaphysics, applying concrete solutions from Buddhist teachings to real problems.

ISBN

9781609942922

Language

English

Material Type

Book

Call Number

REF AA 75 MET 2012

Copies

Author

Adams, Marilee

Edition

3rd Edition

Place of Publication

San Francisco: CA

Publisher

Berrett-Koehler Publishers, Inc.

Publication Date

2015

Physical Description

Paperback: 233 pages

Subject

Leadership/Coaching

Abstract

Questions are at the core of how we listen, behave, think, and relate--as individuals and organizations. Virtually everything we think and do is generated by questions. Questions push us into new territories. The future begins with our thinking, represented by the questions we ask ourselves. This book shows readers how to consistently choose the questions that can lead them to success, both personally and professionally. This technique, called "QuestionsThinking, stimulates innovation, accelerate productivity, and create more rewarding relationships.

Notes

RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.

ISBN

9781-62656 6330

Language

English

Material Type

Book

Call Number

REF AA 75 ADA 2015

Copies