C&W Library Catalogue
Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings …
| Copy 1 BC Children's and Women's Study and Learning Commons | Available |
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is bot…
| Copy 1 BC Children's and Women's Study and Learning Commons | Available |
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step ap…
| Copy 1 BC Children's and Women's Study and Learning Commons Missing | On Loan, due Tuesday, December 13, 2016 |
An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances, this international bestseller uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Guidanc…
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Effective risk communication is essential to the well-being of any organization and those people who depend on it. Ineffective communication can cost lives, money, and reputations. Communicating Risks and Benefits: An Evidence-Based User's Guide provides the scientific foundations for effective …
Concise reasons, tips & methods for making patient engagement effective.; The third book by e-Patient Dave, cancer beater, blogger, internationally known keynote speaker and advocate for patient engagement; co-founder and past co-chair of the Society for Participatory Medicine. Profile: www.ePatien…
| Copy 1 BC Children's and Women's Study and Learning Commons | Available |
| Copy 1 BC Children's and Women's Study and Learning Commons | Available |
This health literacy textbook provides an overview of health literacy, discusses the magnitude of the issue, and explains implications of low health literacy. It details strategies to enhance effective communication between patients and nursing practitioners. Through case-based examples, this textb…
| Copy 1 BC Children's and Women's Study and Learning Commons | Available |
Originators and practitioners of such change methods as Future Search, Real Time Strategic Change, Gemba Kaizen, and Open Space Technology outline the distinctive aspects of their approaches, detail roles and responsibilities, share stories illustrating their use, and answer frequently asked questi…
| Copy 2 BC Children's and Women's Study and Learning Commons REF | Available | ||
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In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing h…
| Copy 10 BC Children's and Women's Study and Learning Commons REF | On Loan, due Wednesday, June 5, 2024 | ||
| Copy 6 BC Children's and Women's Study and Learning Commons REF | On Loan, due Wednesday, May 8, 2024 | ||
| Copy 22 BC Children's and Women's Study and Learning Commons REF | On Loan, due Wednesday, April 11, 2018 | ||
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The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
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Jim Collins looked to answer how good companies might become great companies, and how they went about doing so. In his research, he selected 11 companies that matched a number of criteria and studied them in depth, comparing them to competitors in their fields.
| Copy 5 BC Children's and Women's Study and Learning Commons REF | On Loan, due Wednesday, October 4, 2023 | ||
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A worksheet using the Prosci ADKAR Model to analyze change in your workplace; giving you insight as to where you are in the change process and what steps you can take to survive change.
| Copy 6 BC Children's and Women's Study and Learning Commons REF | On Loan, due Wednesday, June 5, 2024 | ||
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available | ||
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After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's chan…
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
This book represents comprehensive coverage of change management concepts - Individual Change Management, Organizational Change Management and Change Competency.
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This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
This guide provides a comprehensive change management process for Managers to use with their employees during change.
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut t…
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |