C&W Library Catalogue
Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…
| Copy 1 BC Children's and Women's Study and Learning Commons | Available |
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing h…
| Copy 6 BC Children's and Women's Study and Learning Commons REF | On Loan, due Wednesday, May 8, 2024 | ||
| Copy 22 BC Children's and Women's Study and Learning Commons REF | On Loan, due Wednesday, April 11, 2018 | ||
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Effective risk communication is essential to the well-being of any organization and those people who depend on it. Ineffective communication can cost lives, money, and reputations. Communicating Risks and Benefits: An Evidence-Based User's Guide provides the scientific foundations for effective …
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
| Copy 2 BC Children's and Women's Study and Learning Commons REF | Available | ||
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The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organization…
| Copy 1 BC Children's and Women's Study and Learning Commons | Available |
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is bot…
| Copy 1 BC Children's and Women's Study and Learning Commons | Available |
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step ap…
| Copy 1 BC Children's and Women's Study and Learning Commons Missing | On Loan, due Tuesday, December 13, 2016 |
In "Gemba Walks", Jim Womack shares his experiences of visiting companies and observing how people work together to create value. He offers insight on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for new way …
| Copy 3 BC Children's and Women's Study and Learning Commons REF | Available | ||
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A business book disguised as a novel, a love story about the manufacturing process, and an exhilarating adventure in human potential, The Goal is changing how America does business.
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
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This health literacy textbook provides an overview of health literacy, discusses the magnitude of the issue, and explains implications of low health literacy. It details strategies to enhance effective communication between patients and nursing practitioners. Through case-based examples, this textb…
| Copy 1 BC Children's and Women's Study and Learning Commons | Available |
This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced pro…
| Copy 1 BC Children's and Women's Study and Learning Commons | Available |
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut t…
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
| Copy 13 BC Children's and Women's Study and Learning Commons REF | On Loan, due Monday, March 2, 2015 | ||
| Copy 14 BC Children's and Women's Study and Learning Commons REF | Available | ||
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The Lexicon provides definitions, examples, and lots of illustrations to clarify the special language lean thinkers use and sometimes confuse. The Lexicon contains more than 145 definitions and 55 graphics, plus four appendices with additional terms, illustrations, and references.
| Copy 1 BC Children's and Women's Study and Learning Commons | Available |
The Lean Manager: A Novel of Lean Transformation reveals how individuals can go beyond the short-term gains from tools, and realize a deeper, sustainable path of improvement. Full of human moments that capture the excitement and drama of lean implementation, as well as clear explanations of how too…
| Copy 1 BC Children's and Women's Study and Learning Commons REF | On Loan, due Monday, February 3, 2020 | ||
| Copy 2 BC Children's and Women's Study and Learning Commons | Available |
"Lean Six Sigma" integrates Lean Production with the cost and tools of Six Sigma and provides a roadmap of implementation so that results are seen in less than a year.
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
| Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
