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2 records – page 1 of 1.

Difficult conversations: How to discuss what matters most

https://cwslc.andornot.com/en/permalink/catalog113898
Stone, Douglas, Patton, Bruce, Heen, Sheila, Fisher, Roger. New York, NY: Penguin Books , 2010.
Material Type
Book
Call Number
REF CF 100 STO 2010
Availability
1 copy, 0 available
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step ap…
Author
Stone, Douglas
Patton, Bruce
Heen, Sheila
Fisher, Roger
Place of Publication
New York, NY
Publisher
Penguin Books
Publication Date
2010
Physical Description
Softcover, 352 p.
Subject
Communication
Relationships
Abstract
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success
ISBN
9780143118442
Language
English
Material Type
Book
Status
Missing
Call Number
REF CF 100 STO 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Missing On Loan, due Tuesday, December 13, 2016
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Perfect phrases for icebreakers

https://cwslc.andornot.com/en/permalink/catalog120099
Reunion, Meryl, Windingland, Diane. New York, NY: McGraw-Hill Companies, Inc. , 2012. 1st ed.
Material Type
Book
Call Number
AA 75 RUN 2012
Availability
1 copy, 1 available
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings …
Author
Reunion, Meryl
Windingland, Diane
Edition
1st ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Publication Date
2012
Physical Description
Paperback, 164 p., no ill
Subject
Communication
Abstract
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to:
Highlight important topics in meetings or conversations
Motivate people to share resources and support
Add levity to personal or group interactions
Inspire collaboration and creativity
Pique curiosity about your message
ISBN
9780071783828
Language
English
Material Type
Book
Call Number
AA 75 RUN 2012

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
Show Less