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13 records – page 1 of 1.

Death by meeting: A leadership fable

https://cwslc.andornot.com/en/permalink/catalog120101
Lencioni, Patrick. San Francisco, CA: Jossey-Bass , 2004. 1st ed.
Material Type
Book
Call Number
AA 74 LEN 2004
Availability
1 copy, 1 available
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is bot…
Author
Lencioni, Patrick
Edition
1st ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2004
Physical Description
Hardcover, 260 p., no ill
Subject
Communication
Abstract
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary.
Casey McDaniel, the founder and CEO of Yip Software, is in the midst of a problem he created, but one he doesn?t know how to solve. And he doesn?t know where or who to turn to for advice. His staff can?t help him; they?re as dumbfounded as he is by their tortuous meetings.
Then an unlikely advisor, Will Peterson, enters Casey?s world. When he proposes an unconventional, even radical, approach to solving the meeting problem, Casey is just desperate enough to listen.
ISBN
9780787968052
Language
English
Material Type
Book
Call Number
AA 74 LEN 2004

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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5S for the office: Organizing the workplace to eliminate waste

https://cwslc.andornot.com/en/permalink/catalog120126
Fabrizio, Thomas A., Tapping, Don. New York, NY: Productivity Press , 2006. 1st ed.
Material Type
Book
Call Number
AA 74 FAB 2006
Availability
1 copy, 1 available
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…
Author
Fabrizio, Thomas A.
Tapping, Don
Edition
1st ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2006
Physical Description
Paperback, 188 p., ill
Subject
Time Management
Communication
Abstract
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency.
In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique.
This book is a blueprint for building a Lean foundation for your office
Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits.
To introduce the 5S system and sell its use to executives as well as workers, consider purchasing
ISBN
9781563273186
Language
English
Material Type
Book
Call Number
AA 74 FAB 2006

Copies

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Difficult conversations: How to discuss what matters most

https://cwslc.andornot.com/en/permalink/catalog113898
Stone, Douglas, Patton, Bruce, Heen, Sheila, Fisher, Roger. New York, NY: Penguin Books , 2010.
Material Type
Book
Call Number
REF CF 100 STO 2010
Availability
1 copy, 0 available
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step ap…
Author
Stone, Douglas
Patton, Bruce
Heen, Sheila
Fisher, Roger
Place of Publication
New York, NY
Publisher
Penguin Books
Publication Date
2010
Physical Description
Softcover, 352 p.
Subject
Communication
Relationships
Abstract
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success
ISBN
9780143118442
Language
English
Material Type
Book
Status
Missing
Call Number
REF CF 100 STO 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Missing On Loan, due Tuesday, December 13, 2016
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Perfect phrases for icebreakers

https://cwslc.andornot.com/en/permalink/catalog120099
Reunion, Meryl, Windingland, Diane. New York, NY: McGraw-Hill Companies, Inc. , 2012. 1st ed.
Material Type
Book
Call Number
AA 75 RUN 2012
Availability
1 copy, 1 available
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings …
Author
Reunion, Meryl
Windingland, Diane
Edition
1st ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Publication Date
2012
Physical Description
Paperback, 164 p., no ill
Subject
Communication
Abstract
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to:
Highlight important topics in meetings or conversations
Motivate people to share resources and support
Add levity to personal or group interactions
Inspire collaboration and creativity
Pique curiosity about your message
ISBN
9780071783828
Language
English
Material Type
Book
Call Number
AA 75 RUN 2012

Copies

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Let patients help!

https://cwslc.andornot.com/en/permalink/catalog120092
deBronkart, Dave, Sands, Danny. Lexington, KY: CreateSpace Independent Publishing Platform , 2013. 1st ed.
Material Type
Book
Availability
1 copy, 1 available
Concise reasons, tips & methods for making patient engagement effective.; The third book by e-Patient Dave, cancer beater, blogger, internationally known keynote speaker and advocate for patient engagement; co-founder and past co-chair of the Society for Participatory Medicine. Profile: www.ePatien…
Author
deBronkart, Dave
Sands, Danny
Edition
1st ed.
Place of Publication
Lexington, KY
Publisher
CreateSpace Independent Publishing Platform
Publication Date
2013
Physical Description
Paperback, 80 p., no ill
Subject
Patient Advocacy
Patient Education
Communication
Abstract
Concise reasons, tips & methods for making patient engagement effective.
The third book by e-Patient Dave, cancer beater, blogger, internationally known keynote speaker and advocate for patient engagement; co-founder and past co-chair of the Society for Participatory Medicine. Profile: www.ePatientDave.com/about-dave
ISBN
9781466306493
Language
English
Material Type
Book

Copies

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We don't make widgets: Overcoming the myths that keep government from radically improving

https://cwslc.andornot.com/en/permalink/catalog120123
Miller, Ken. Washington, DC: Governing Books , 2013. 1st ed.
Material Type
Book
Call Number
AA 120 MIL 2013
Availability
1 copy, 1 available
Author
Miller, Ken
Edition
1st ed.
Place of Publication
Washington, DC
Publisher
Governing Books
Publication Date
2013
Physical Description
Paperback, 124 p., ill.
Subject
Communication
Leadership
Lean Leader Development
ISBN
9780872894808
Language
English
Material Type
Book
Call Number
AA 120 MIL 2013

Copies

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Coaching Out of the Box: Learner's Guide

https://cwslc.andornot.com/en/permalink/catalog121888
Hendren, Alison. Sechelt, BC: Coaching Out of the Box , 2013.
Material Type
Book
Availability
26 copies, 25 available
Author
Hendren, Alison
Place of Publication
Sechelt, BC
Publisher
Coaching Out of the Box
Publication Date
2013
Physical Description
103 pp
Subjects
Coaching
Leadership
Subject
Leadership/Coaching
Language
English
Material Type
Book

Copies

Copy 14 BC Children's and Women's Study and Learning Commons REF On Loan, due Friday, December 6, 2019
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From One to Many: Best Practices for Team and Group Coaching

https://cwslc.andornot.com/en/permalink/catalog125183
Britton, Jennifer J. Mississauga, Canada: Wiley Brand , 2013. 1st.
Material Type
Book
Call Number
REF AA 510 BRI 2013
Availability
2 copies, 2 available
Practical tips, tools, and insight on successful team and group coaching engagements; As professional development budgets at many organizations remain flat or even shrink due to financial pressures, coaches and human resources leaders are looking for new ways to do more with less funding. Team coac…
Author
Britton, Jennifer J
Edition
1st
Place of Publication
Mississauga, Canada
Publisher
Wiley Brand
Publication Date
2013
Physical Description
352 pp Hardcover
Subjects
Leadership
Coaching
Subject
Leadership/Coaching
Abstract
Practical tips, tools, and insight on successful team and group coaching engagements
As professional development budgets at many organizations remain flat or even shrink due to financial pressures, coaches and human resources leaders are looking for new ways to do more with less funding. Team coaching―which may span intact teams, project teams and virtual teams―and group coaching―spanning both organizational and public contexts―offer a solution to this developmental puzzle. Unfortunately, there are few practical resources available that address the best practices for team and group coaching. From One to Many fills that gap for coaches, leaders, and human resources professionals. The book explains how to integrate the practice into an organization and how to maximize it to full effect.
One of the only books on the market that explores in-depth the related topics of team and group coaching
Written by the founder of a performance improvement consultancy who is also a popular speaker on the subject
Features new content specifically for practitioners in coaching, human resources, performance improvement and related fields
ISBN
978-1118549278
Language
English
Material Type
Book
Call Number
REF AA 510 BRI 2013

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Nonviolent communication: A language of life

https://cwslc.andornot.com/en/permalink/catalog113899
Rosenberg, Marshall B. Encinitas, CA: PuddleDancer Press , 2015. 3rd ed.
Material Type
Book
Call Number
REF CF 100 ROS 2015
Availability
1 copy, 1 available
An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances, this international bestseller uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Guidanc…
Author
Rosenberg, Marshall B.
Edition
3rd ed.
Place of Publication
Encinitas, CA
Publisher
PuddleDancer Press
Publication Date
2015
Physical Description
Softcover, 280 p.
Subject
Communication
Relationships
Abstract
An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances, this international bestseller uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Guidance is provided on identifying and articulating feelings and needs, expressing anger fully, and exploring the power of empathy in order to speak honestly without creating hostility, break patterns of thinking that lead to anger and depression, and communicate compassionately. Included in the new edition is a chapter on conflict resolution and mediation.
ISBN
9781892005281
Language
English
Material Type
Book
Call Number
REF CF 100 ROS 2015

Copies

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Health literacy in nursing: Providing person-centered care

https://cwslc.andornot.com/en/permalink/catalog114721
Parnell, Terri Ann. New York, NY: Springer Publishing Company, LLC , 2015. 1st ed.
Material Type
Book
Call Number
REF JC 530 PAR 2015
Availability
1 copy, 1 available
This health literacy textbook provides an overview of health literacy, discusses the magnitude of the issue, and explains implications of low health literacy. It details strategies to enhance effective communication between patients and nursing practitioners. Through case-based examples, this textb…
Author
Parnell, Terri Ann
Edition
1st ed.
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
2015
Physical Description
Paperback, 302 p., ill.
Subject
Nursing
Nursing Education
Communication
Nurse Practitioners
Abstract
This health literacy textbook provides an overview of health literacy, discusses the magnitude of the issue, and explains implications of low health literacy. It details strategies to enhance effective communication between patients and nursing practitioners. Through case-based examples, this textbook and clinical guide assists nurses in developing the requisite skills needed to communicate effectively so that patients can truly make informed health decisions and enhance health outcomes.
Key Features:
Provides a solid foundation for developing skills that foster health literacy among all patients and practitioners
Assists in meeting the regulatory requirements for providing culturally and linguistically appropriate patient education
Includes guidelines for improving health literacy according to increasingly evolving regulatory standards
Includes case-based examples to illustrate the purpose and effectiveness of enhancing patient and provider health literacy skills
Addresses both oral and written communication strategies
ISBN
9780826161727
Language
English
Material Type
Book
Call Number
REF JC 530 PAR 2015

Copies

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The Practitioner's Handbook of Team Coaching

https://cwslc.andornot.com/en/permalink/catalog125182
London, UK: Routledge , 2019. 1st.
Material Type
Book
Call Number
REF AA 510 CLU 2019
Availability
2 copies, 2 available
he world?s challenges are becoming more and more complex and adapting to those challenges will increasingly come from teams of people innovating together.; The Practitioner?s Handbook of Team Coaching provides a dedicated and systematic guide to some of the most fundamental issues concerning the pr…
Editor
Clutterbuck, David
Gannon, Judie
Hayes, Sandra
Ioardanou, Ioanna
Lowe, Krister
MacKie, Doug
Edition
1st
Place of Publication
London, UK
Publisher
Routledge
Publication Date
2019
Physical Description
554 pp Hardcover
Subjects
Leadership
Coaching
Subject
Leadership/Coaching
Abstract
he world?s challenges are becoming more and more complex and adapting to those challenges will increasingly come from teams of people innovating together.
The Practitioner?s Handbook of Team Coaching provides a dedicated and systematic guide to some of the most fundamental issues concerning the practice of team coaching. It seeks to enhance practice through illustrating and exploring an array of contextual issues and complexities entrenched in it. The aim of the volume is to provide a comprehensive overview of the field and, furthermore, to enhance the understanding and practice of team coaching. To do so, the editorial team presents, synthesizes and integrates relevant theories, research and practices that comprise and undergird team coaching. This book is, therefore, an invaluable specialist tool for team coaches of all levels; from novice to seasoned practitioners. With team coaching assuming an even more prominent place in institutional and organizational contexts nowadays, the book is bound to become an indispensable resource for any coaching training course, as well as a continuing professional development tool.
This book is essential reading for anyone with an interest in coaching, in both practice and educational settings. It will be of use not only for professional coaches, but also for leaders, managers, HR professionals, learners and educators, in the business, public, independent and voluntary sectors.
ISBN
‎ 978-1138576926
Language
English
Material Type
Book
Call Number
REF AA 510 CLU 2019

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Humble Inquiry: The Gentle Art of Asking Instead of Telling

https://cwslc.andornot.com/en/permalink/catalog125181
Schein, Edgar H, Schein, Peter A. Oakland, California: Berrett-Koehler Publishers , 2021. 2nd.
Material Type
Book
Call Number
REF AA 510 SCH 2021
Availability
3 copies, 2 available
This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations?over 200,000 copies sold and translated into seventeen languages!; We live, say Edgar and Peter S…
Author
Schein, Edgar H
Schein, Peter A
Edition
2nd
Place of Publication
Oakland, California
Publisher
Berrett-Koehler Publishers
Publication Date
2021
Physical Description
192 pp
Subjects
Leadership
Coaching
Subject
Leadership/Coaching
Abstract
This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations?over 200,000 copies sold and translated into seventeen languages!
We live, say Edgar and Peter Schein, in a culture of ?tell.? All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions?it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.
The Scheins define Humble Inquiry as ?the gentle art of drawing someone out, of asking questions to which you do not know the answer, of building relationships based on curiosity and interest in the other person.? It was inspired by Edgar?s twenty years of work in high-hazard industries and the health-care system, where honest communication can literally mean the difference between life and death.
In this new edition the authors look at how Humble Inquiry differs from other kinds of inquiry, offer examples of it in action, and show how to overcome the barriers that keep us telling when we should be asking. This edition offers a deepening and broadening of this concept, seeing it as not just a way of posing questions but an entire attitude that includes better listening, better responding to what others are trying to tell us, and better revealing of ourselves. Packed with case examples and a full chapter of exercises and simulations, this is a major contribution to how we see human conversational dynamics and relationships, presented in a compact, personal, and eminently practical way.
ISBN
978-1523092628
Language
English
Material Type
Book
Call Number
REF AA 510 SCH 2021

Copies

Copy 3 BC Children's and Women's Study and Learning Commons REF On Loan, due Wednesday, June 5, 2024
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Leadership Team Coaching: Developing Collective Transformational Leadership

https://cwslc.andornot.com/en/permalink/catalog125188
Hawkins, Peter. London, UK: Kogan Page , 2021. 4th.
Material Type
Book
Call Number
REF AA 510 HAW 2021
Availability
2 copies, 2 available
rganizations are most effective when the teams responsible for their success work together collectively and in a dynamic relationship with the rest of the company. For those involved in developing leadership teams, understanding coaching practices and techniques is essential for enabling the best p…
Author
Hawkins, Peter
Edition
4th
Place of Publication
London, UK
Publisher
Kogan Page
Publication Date
2021
Physical Description
488 pp
Subjects
Leadership
Coaching
Subject
Leadership/Coaching
Abstract
rganizations are most effective when the teams responsible for their success work together collectively and in a dynamic relationship with the rest of the company. For those involved in developing leadership teams, understanding coaching practices and techniques is essential for enabling the best performance.
Leadership Team Coachingprovides a comprehensive roadmap for team coaching, explaining all the key elements alongside practical tools and techniques for developing international and virtual teams, executive and non-executive boards and project and account teams in all types of organizations. Featuring case studies and insights from organizations including Deloitte and General Electric (GE), it also contains guidance on choosing the best team coach, creating a team-based culture and common pitfalls to avoid.
This fully updated fourth edition of Leadership Team Coaching contains new material on agile teaming, using digital team coaching apps and AI, and training team leaders to coach their own team. It remains an indispensable resource for coaches and senior leaders as well as for those studying coaching as part of a degree or coaching qualification.
ISBN
978-1523092628
Language
English
Material Type
Book
Call Number
REF AA 510 HAW 2021

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13 records – page 1 of 1.