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Getting to yes: Negotiating agreement without giving in

https://cwslc.andornot.com/en/permalink/catalog111382

Fisher, Roger, Ury, William, Patton, Bruce (ed.). New York, NY: Penguin Group , 1991. Second Edition.

Material Type: Book

Call Number: REF AA 75 FIS 1991

Availability: 3 copies, 3 available

This book offers a step-by-step strategy for coming to mutually acceptable agreements in a range of conflicts e.g. parents and children, neighbours, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, this resource tells you h…

Author: Fisher, Roger; Ury, William; Patton, Bruce (ed.)

Edition: Second Edition

Place of Publication: New York, NY

Publisher: Penguin Group

Publication Date: 1991

Physical Description: Softcover: 200 p.

Subject: Conflict Resolution

Abstract: This book offers a step-by-step strategy for coming to mutually acceptable agreements in a range of conflicts e.g. parents and children, neighbours, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, this resource tells you how to separate people from the problem; focus on interests, not positions; work together to create options that will satisfy both parties; and negotiate successfully with people who are more powerful, refuse to play by the rules or resort to dirty tricks.

ISBN: 9780140157352

Language: English

Material Type: Book

Call Number: REF AA 75 FIS 1991

Copies

Copy 2 BC Children's and Women's Study and Learning Commons REF			Available
Copy 1 BC Children's and Women's Study and Learning Commons REF			Available
Copy 3 BC Children's and Women's Study and Learning Commons REF			Available

5S for the office: Organizing the workplace to eliminate waste

https://cwslc.andornot.com/en/permalink/catalog120126

Fabrizio, Thomas A., Tapping, Don. New York, NY: Productivity Press , 2006. 1st ed.

Material Type: Book

Call Number: AA 74 FAB 2006

Availability: 1 copy, 1 available

Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…

Author: Fabrizio, Thomas A.; Tapping, Don

Edition: 1st ed.

Place of Publication: New York, NY

Publisher: Productivity Press

Publication Date: 2006

Physical Description: Paperback, 188 p., ill

Subject: Time Management; Communication

Abstract: Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency.; In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique.; This book is a blueprint for building a Lean foundation for your office; Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits.; To introduce the 5S system and sell its use to executives as well as workers, consider purchasing

ISBN: 9781563273186

Language: English

Material Type: Book

Call Number: AA 74 FAB 2006

Copies

Copy 1 BC Children's and Women's Study and Learning Commons

Available

Difficult conversations: How to discuss what matters most

https://cwslc.andornot.com/en/permalink/catalog113898

Stone, Douglas, Patton, Bruce, Heen, Sheila, Fisher, Roger. New York, NY: Penguin Books , 2010.

Material Type: Book

Call Number: REF CF 100 STO 2010

Availability: 1 copy, 0 available

We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step ap…

Author: Stone, Douglas; Patton, Bruce; Heen, Sheila; Fisher, Roger

Place of Publication: New York, NY

Publisher: Penguin Books

Publication Date: 2010

Physical Description: Softcover, 352 p.

Subject: Communication; Relationships

Abstract: We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success

ISBN: 9780143118442

Language: English

Material Type: Book

Status: Missing

Call Number: REF CF 100 STO 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Missing

On Loan, due Tuesday, December 13, 2016

The Leader Who Had No Title: A Modern Fable on Real Success in Business and in Life

https://cwslc.andornot.com/en/permalink/catalog123251

Sharma, Robin. Free Press , 2010.

Material Type: Book

Call Number: REF AA 75 SHA 2010

Availability: 1 copy, 1 available

For more than fifteen years, Robin Sharma has been quietly sharing with Fortune 500 companies and many of the super-rich a success formula that has made him one of the most sought-after leadership advisers in the world. Now, for the first time, Sharma makes his proprietary process available to you,…

1 image

Author: Sharma, Robin.

Publisher: Free Press

Publication Date: 2010

Physical Description: xi, 201 pages

Subject: Leadership/Coaching; Conflict Resolution

Abstract: For more than fifteen years, Robin Sharma has been quietly sharing with Fortune 500 companies and many of the super-rich a success formula that has made him one of the most sought-after leadership advisers in the world. Now, for the first time, Sharma makes his proprietary process available to you, so that you can get to your absolute best while helping your organization break through to a dramatically new level of winning in these wildly uncertain times.

ISBN: 9781439109137

Language: English

Material Type: Book

Call Number: REF AA 75 SHA 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF

Available

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Communicating risks and benefits: An evidence-based user's guide

https://cwslc.andornot.com/en/permalink/catalog111871

Fischhoff, Baruch, Brewer, Noel T., Downs, Julie S.(eds.). Maryland, USA: FDA, US Department of Health & Human Services , 2011.

Website: http://www.cw.bc.ca/library/pdf/Risk communication book remediated2.pdf

Material Type: Book; Online

Effective risk communication is essential to the well-being of any organization and those people who depend on it. Ineffective communication can cost lives, money, and reputations. Communicating Risks and Benefits: An Evidence-Based User's Guide provides the scientific foundations for effective …

1 website

Website: http://www.cw.bc.ca/library/pdf/Risk communication book remediated2.pdf

Website Notes: Click on the link above to view/print.

Author: Fischhoff, Baruch; Brewer, Noel T.; Downs, Julie S.(eds.)

Corporate Author: Food & Drug Administration (FDA), US Department of Health & Human Services

Place of Publication: Maryland, USA

Publisher: FDA, US Department of Health & Human Services

Publication Date: 2011

Physical Description: PDF file: 242 p.

Subject: Leadership/Coaching; Communication

Abstract: Effective risk communication is essential to the well-being of any organization and those people who depend on it. Ineffective communication can cost lives, money, and reputations. Communicating Risks and Benefits: An Evidence-Based User's Guide provides the scientific foundations for effective communication.