Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
In Getting Things Done, veteran coach and management consultant David Allen shares the breakthrough methods for stress-free performance. From core principles to proven tricks, Getting Things Done can transform the way you work, showing you how to pick up the pace without wearing yourself down.
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Jim Collins looked to answer how good companies might become great companies, and how they went about doing so. In his research, he selected 11 companies that matched a number of criteria and studied them in depth, comparing them to competitors in their fields.
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Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
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This text includes 15 practices for improving nurse manager performance. Areas include: Customized manager training; Manager peer mentoring; Desktop dashboards; Strategic planning protocols; Leadership triads; Manager assistants; Dedicated administrative support; Unit staffing associate, Nurse mana…
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The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.
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The author argues that business and everyday life will soon be dominated by right-brain thinkers. He identifies the roots and implications of transitioning from a society dominated by left-brain thinkers (i.e, lawyers, accountants, software engineers) into creative and emphatic right-brain thinkers…
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This resource focuses on collaborative dialogue, sharing mutual knowledge, and discovering new opportunities for action. This innovative approach creates dynamic networks of conversation that can catalyze an organization's or community's own collective intelligence around its most important questio…
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As the follow-up to the author's best-seller "The Five Dysfunctions of a Team", Lencioni offers more specific, practical guidance for overcoming the Five Dysfunctions—using tools, exercises, assessments, and real-world examples. He examines questions that all teams must ask themselves: Are we reall…
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Building upon the concepts introduced in Good to Great, Jim Collins answers the most commonly asked questions raised by his readers in the social sectors. Using information gathered from interviews with over 100 social sector leaders, Jim Collins shows that his "Level 5 Leader" and other good-to-gr…
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All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including:; The Imposs…
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This book is written specifically for marketers to enable them to produce more effective copy for an online audience. Drawing on his experience in professional writing, the author provides guidance on the key topics to be addressed and important tips when writing for the web, such as writing for we…
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In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing h…
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Daniel Goleman has written a groundbreaking synthesis of the latest findings in biology and brain science, revealing that we are ?wired to connect? and the surprisingly deep impact of our relationships on every aspect of our lives. Far more than we are consciously aware, our daily encounters with p…
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The Fifth Discipline, is based on fifteen years of experience in putting the book's ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization's ability to learn faster than the competition. The leadership stories in the book demonstra…
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Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…
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Originators and practitioners of such change methods as Future Search, Real Time Strategic Change, Gemba Kaizen, and Open Space Technology outline the distinctive aspects of their approaches, detail roles and responsibilities, share stories illustrating their use, and answer frequently asked questi…
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A resource for helping hospitals, clinics, physicians and medical teams to learn about and implement quality improvement processes.
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This book introduces the reader to the principles and practice of effective leadership and management in relation to themselves as an individual, a team member and a practitioner with the client.
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As the hospital environment becomes increasingly busy and complex, nurse leaders often find themselves lacking the time and resources to apply their problem-solving skills. In fact, traditional techniques?such as formal root cause analysis?can themselves become a laborious undertaking. To assist ma…
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The Lean Manager: A Novel of Lean Transformation reveals how individuals can go beyond the short-term gains from tools, and realize a deeper, sustainable path of improvement. Full of human moments that capture the excitement and drama of lean implementation, as well as clear explanations of how too…
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