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The comprehensive textbook of healthcare simulation: Improving Healthcare Systems

https://cwslc.andornot.com/en/permalink/catalog124062
Deutsch, Ellen S, Perry, Shawna J, Gurnaney, Harshad G. New York, NY: Springer , 2021. 1st ed.
Material Type
Book
Call Number
REF AA 320 COM 2021
Availability
1 copy, 1 available
This book presents simulation as an essential, powerful tool to develop the best possible healthcare system for patients. It provides vital insights into the necessary steps for supporting and enhancing medical care through the simulation methodology.; Organized into four sections, the book begins …
Author
Deutsch, Ellen S
Perry, Shawna J
Gurnaney, Harshad G
Editor
Levine, Adam I.
De Maria Jr., Samuel
Schwartz, Andrew D., et all.
Edition
1st ed.
Place of Publication
New York, NY
Publisher
Springer
Publication Date
2021
Physical Description
Paperback, 240 p., ill.
Subject
Patient Simulation
Abstract
This book presents simulation as an essential, powerful tool to develop the best possible healthcare system for patients. It provides vital insights into the necessary steps for supporting and enhancing medical care through the simulation methodology.
Organized into four sections, the book begins with a discussion on the overarching principles of simulation and systems. Section two then delves into the practical applications of simulation, including developing new workflows, utilizing new technology, building teamwork, and promoting resilience. Following this, section three examines the transition of ideas and initiatives into everyday practices. Chapters in this section analyze complex interpersonal topics such as how healthcare clinical stakeholders, simulationists, and experts who are non-clinicians can collaborate. The closing section explores the potential future directions of healthcare simulation, as well as leadership engagement.
A new addition to theComprehensive Healthcare Simulation Series, Improving Healthcare Systems stimulates the critical discussion of new and innovative concepts and reinforces well-established and germane principles.
ISBN
97813-030-729721
Language
English
Material Type
Book
Call Number
REF AA 320 COM 2021

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Becoming the change: leadership behavior strategies for continuous improvement in healthcare

https://cwslc.andornot.com/en/permalink/catalog124762
Toussaint, John, Barnas, Kim, Adams, Emily. New York, NY: McGraw - Hill , 2021.
Material Type
Book
Call Number
REF AA 510 TOU 2021
Availability
4 copies, 3 available
Author
Toussaint, John
Barnas, Kim
Adams, Emily
Place of Publication
New York, NY
Publisher
McGraw - Hill
Publication Date
2021
Physical Description
252 pp
Subjects
Leadership
Health Services Administration
Organizational Innovation
Organizational Culture
ISBN
9781260461688
Language
English
Material Type
Book
Call Number
REF AA 510 TOU 2021

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Storytelling with Data: Let's Practice!

https://cwslc.andornot.com/en/permalink/catalog125203
Nussbaumer-Knaflic, Cole. New York, NY: Wiley , 2019. 1st.
Material Type
Book
Call Number
REF AA 120 KNA 2019
Availability
1 copy, 1 available
This is not a book. It is a one-of-a-kind immersive learning experience through which you can become―or teach others to be―a powerful data storyteller.; Let?s practice! helps you build confidence and credibility to create graphs and visualizations that make sense and weave them into act…
Author
Nussbaumer-Knaflic, Cole
Edition
1st
Place of Publication
New York, NY
Publisher
Wiley
Publication Date
2019
Physical Description
448 pp
Subjects
Data practice
Storyteller
Subject
Lean Leader Development
Abstract
This is not a book. It is a one-of-a-kind immersive learning experience through which you can become―or teach others to be―a powerful data storyteller.
Let?s practice! helps you build confidence and credibility to create graphs and visualizations that make sense and weave them into action-inspiring stories. Expanding upon best seller storytelling with data?s foundational lessons, Let?s practice! delivers fresh content, a plethora of new examples, and over 100 hands-on exercises. Author and data storytelling maven Cole Nussbaumer Knaflic guides you along the path to hone core skills and become a well-practiced data communicator. Each chapter includes:
● Practice with Cole: exercises based on real-world examples first posed for you to consider and solve, followed by detailed step-by-step illustration and explanation
● Practice on your own: thought-provoking questions and even more exercises to be assigned or worked through individually, without prescribed solutions
● Practice at work: practical guidance and hands-on exercises for applying storytelling with data lessons on the job, including instruction on when and how to solicit useful feedback and refine for greater impact
The lessons and exercises found within this comprehensive guide will empower you to master―or develop in others―data storytelling skills and transition your work from acceptable to exceptional. By investing in these skills for ourselves and our teams, we can all tell inspiring and influential data stories!
ISBN
978-1119621492
Language
English
Material Type
Book
Call Number
REF AA 120 KNA 2019

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Measuring ROI in Healthcare:: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs

https://cwslc.andornot.com/en/permalink/catalog125204
Nussbaumer-Knaflic, Cole. New York, NY: McGraw Hill , 2019. 1st.
Material Type
Book
Call Number
REF AA 120 BUZ 2013
Availability
1 copy, 1 available
Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.; Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the na…
Author
Nussbaumer-Knaflic, Cole
Edition
1st
Place of Publication
New York, NY
Publisher
McGraw Hill
Publication Date
2019
Physical Description
368 pp Hardcover
Subjects
Data practice
Storyteller
Subject
Lean Leader Development
Abstract
Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.
Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the nation itself--has been waiting for.
In this groundbreaking book that is sure to heavily impact the healthcare industry, four ROI experts show you how to measure what was previously unmeasurable and place accurate dollar signs on what was formerly impossible to value.
Whatever healthcare improvement projects you plan to introduce--from systemwide medical procedures, technology implementations, and systems integration to nurse retention, risk management, and leadership development-- Measuring ROI in Healthcare provides the tools you need to prove the worth of your project to decision makers.
ISBN
978-11978-0071812719
Language
English
Material Type
Book
Call Number
REF AA 120 BUZ 2013

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Medicine Unbundled:: A Journey through the Minefields of Indigenous Health Care

https://cwslc.andornot.com/en/permalink/catalog125176
Geddes, Gary. British Columbia, Canada: Heritage House , 2017. 1st.
Material Type
Book
Call Number
REF NR 100 GED 2017
Availability
1 copy, 1 available
After the publication of his critically acclaimed 2011 book Drink the Bitter Root: A Writer?s Search for Justice and Healing in Africa, author Gary Geddes turned the investigative lens on his own country, embarking on a long and difficult journey across Canada to interview Indigenous elders willing…
Author
Geddes, Gary
Edition
1st
Place of Publication
British Columbia, Canada
Publisher
Heritage House
Publication Date
2017
Physical Description
320pp
Subjects
Anti-Racism
Diversity
Indigenous
Reconciliation
Abstract
After the publication of his critically acclaimed 2011 book Drink the Bitter Root: A Writer?s Search for Justice and Healing in Africa, author Gary Geddes turned the investigative lens on his own country, embarking on a long and difficult journey across Canada to interview Indigenous elders willing to share their experiences of segregated health care, including their treatment in the "Indian hospitals" that existed from coast to coast for over half a century.
The memories recounted by these survivors?from gratuitous drug and surgical experiments to electroshock treatments intended to destroy the memory of sexual abuse?are truly harrowing, and will surely shatter any lingering illusions about the virtues or good intentions of our colonial past. Yet, this is more than just the painful history of a once-so-called vanishing people (a people who have resisted vanishing despite the best efforts of those in charge); it is a testament to survival, perseverance, and the power of memory to keep history alive and promote the idea of a more open and just future.
Released to coincide with the Year of Reconciliation (2017), Medicine Unbundled is an important and timely contribution to our national narrative.
ISBN
978-1772031645
Language
English
Material Type
Book
Call Number
REF NR 100 GED 2017

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Safety differently: Human factors for a new era

https://cwslc.andornot.com/en/permalink/catalog113870
Dekker, Sidney. Boca Raton, Fla.: CRC Press , 2015.
Material Type
Book
Call Number
REF JB 205 DEK 2015
Availability
1 copy, 1 available
Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resulted in new roles, decisions, and vulnerabilities whilst practitioners are also faced with new levels of complexity, adaptation, and cons…
Author
Dekker, Sidney
Editor
2nd
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2015
Physical Description
312 p.
Subject
Safety
Hospital Safety
Abstract
Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resulted in new roles, decisions, and vulnerabilities whilst practitioners are also faced with new levels of complexity, adaptation, and constraints. It is becoming increasingly apparent that conventional approaches to safety and human factors are not equipped to cope with these challenges and that a new era in safety is necessary. In addition to new material covering changes in the field during the past decade, the book takes a new approach to discussing safety.
ISBN
9781482241990
Language
English
Material Type
Book
Call Number
REF JB 205 DEK 2015

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Perfusion for congenital heart surgery: Notes on cardiopulmonary bypass for a complex patient population

https://cwslc.andornot.com/en/permalink/catalog119723
Matte, Gregory S. Hoboken, New Jersey: Wiley-Blackwell , 2015. 1st ed.
Material Type
Book
Call Number
REF FD 500 MAT 2015
Availability
2 copies, 2 available
Confidently devise a safe and successful ?plan for the pump run? for patients undergoing surgery for congenital heart disease. This practical guide for perfusionists and other members of the cardiac surgical team provides information on the devices, technology and techniques required for successful…
Author
Matte, Gregory S.
Edition
1st ed.
Place of Publication
Hoboken, New Jersey
Publisher
Wiley-Blackwell
Publication Date
2015
Physical Description
Hardcover, 196 p. ill.
Subject
Congenital Heart Diseases
Congenital Heart Diseases-Surgery
Medical Directories. Resource Guides
Abstract
Confidently devise a safe and successful ?plan for the pump run? for patients undergoing surgery for congenital heart disease. This practical guide for perfusionists and other members of the cardiac surgical team provides information on the devices, technology and techniques required for successful bypass of patients with congenital heart defects
Focuses on the latest technology and techniques and provides clear, matter-of-fact guidance based on specific diagnoses
ISBN
9781118900796
Language
English
Material Type
Book
Call Number
REF FD 500 MAT 2015

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Creating a lean culture: Tools to sustain lean conversions

https://cwslc.andornot.com/en/permalink/catalog120122
Mann, David. New York, NY: Taylor & Francis Group , 2015. 3rd ed.
Material Type
Book
Call Number
REF AA 120 MAN 2015
Availability
1 copy, 1 available
The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organization…
Author
Mann, David
Edition
3rd ed.
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2015
Physical Description
Softcover, 367 p., ill.
Subject
Lean Leader Development
Abstract
The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organizational chart involved and invested in the outcome. It teaches you how to successfully navigate the politics in cross-functional process improvement projects, and to engage executives in ways that are personally meaningful to them. If you are a leader at any level in an organization undergoing or considering a Lean transformation, this is where you should start and finish ? and start again.
ISBN
9781482243239
Language
English
Material Type
Book
Call Number
REF AA 120 MAN 2015

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Journey to healing: Aboriginal people with addiction and mental health issues: What health, social service and justice workers need to know

https://cwslc.andornot.com/en/permalink/catalog114319
Menzies, Peter (ed.), Lavallee, Lynn F. (ed.). [Canada]: Centre for Addiction and Mental Health (CAMH) , 2014.
Material Type
Book
Call Number
REF GN 400 MEN 2014
Availability
1 copy, 1 available
Helping to promote healing in Aboriginal people with addiction and mental health issues requires specialized knowledge and unique skills. Health, social service and justice workers must first have a grasp of history and the emotional legacy that today's generation of Aboriginal people carry. They m…
Author
Menzies, Peter (ed.)
Lavallee, Lynn F. (ed.)
Place of Publication
[Canada]
Publisher
Centre for Addiction and Mental Health (CAMH)
Publication Date
2014
Physical Description
Paperback, 459 p.
Subject
Aboriginal Health
Leadership/Coaching
Mental Health
Abstract
Helping to promote healing in Aboriginal people with addiction and mental health issues requires specialized knowledge and unique skills. Health, social service and justice workers must first have a grasp of history and the emotional legacy that today's generation of Aboriginal people carry. They must also be prepared to blend Aboriginal and Western approaches to match their clients' unique world views. Journey to Healing is a comprehensive and practical evidence-based resource. It was written to help prepare students and professionals to provide counselling and social services to Aboriginal people with mental health and addiction issues in urban, rural and isolated settings. The scope of the book is broad; each chapter focuses on a specific topic. Many of the authors are Aboriginal and all are respected experts in their fields. Each author shares his or her scholarly learning, insight, wisdom and experience of addressing addiction and mental health issues in Aboriginal populations. The guide is intended to serve as a course text for health, social service and justice programs in universities and community colleges. It will also be of interest to social workers, addiction and mental health service providers, and prison, probation, parole and police officers working with Aboriginal communities.
ISBN
9781771141598
Language
English
Material Type
Book
Call Number
REF GN 400 MEN 2014

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Chinese cancer patient peer navigator toolkit: A model for language-based peer navigation

https://cwslc.andornot.com/en/permalink/catalog112530
Kwong, Sandy. [Vancouver, BC?]: BC Cancer Agency , 2013.
Website
http://www.cw.bc.ca/library/pdf/2013PeerNavigatorToolkit.pdf
Material Type
Book
Call Number
REF FE 220 CHI 2013
Availability
1 copy, 1 available
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).; This program also reflects “be…
  1 image     1 website  
Website
http://www.cw.bc.ca/library/pdf/2013PeerNavigatorToolkit.pdf
Author
Kwong, Sandy
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013
Physical Description
Softcover: 27 p.
Subject
Cancer-Coping
Cancer
Abstract
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).
This program also reflects “best practice” standards and can be used for future groups or organizations who may wish to adapt it for future peer navigator programs.
Language
English
Chinese
Material Type
Book
Call Number
REF FE 220 CHI 2013

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Patients come second: Leading change by changing the way you lead

https://cwslc.andornot.com/en/permalink/catalog113864
Spiegelman, Paul, Berrett, Britt. New York, NY: An Inc. Original , 2013.
Material Type
Book
Call Number
REF JB 200 SPI 2013
Availability
4 copies, 4 available
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
Author
Spiegelman, Paul
Berrett, Britt
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
Hardcover, 208 p.
Subject
Change Management
Administration
Hospitals
Leadership/Coaching
Abstract
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. By connecting employees' work with a higher purpose and equipping them with the tools to become leaders themselves, patient care can be dramatically transformed. And with continuing healthcare changes on the horizon and ever-rising pressure to acquire and keep patients, doing so now is more important than ever.
ISBN
9780988842809
Language
English
Material Type
Book
Call Number
REF JB 200 SPI 2013

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Let patients help!

https://cwslc.andornot.com/en/permalink/catalog120092
deBronkart, Dave, Sands, Danny. Lexington, KY: CreateSpace Independent Publishing Platform , 2013. 1st ed.
Material Type
Book
Availability
1 copy, 1 available
Concise reasons, tips & methods for making patient engagement effective.; The third book by e-Patient Dave, cancer beater, blogger, internationally known keynote speaker and advocate for patient engagement; co-founder and past co-chair of the Society for Participatory Medicine. Profile: www.ePatien…
Author
deBronkart, Dave
Sands, Danny
Edition
1st ed.
Place of Publication
Lexington, KY
Publisher
CreateSpace Independent Publishing Platform
Publication Date
2013
Physical Description
Paperback, 80 p., no ill
Subject
Patient Advocacy
Patient Education
Communication
Abstract
Concise reasons, tips & methods for making patient engagement effective.
The third book by e-Patient Dave, cancer beater, blogger, internationally known keynote speaker and advocate for patient engagement; co-founder and past co-chair of the Society for Participatory Medicine. Profile: www.ePatientDave.com/about-dave
ISBN
9781466306493
Language
English
Material Type
Book

Copies

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The lean turnaround: How business leaders use lean principles to create value and transform their company

https://cwslc.andornot.com/en/permalink/catalog120120
Byrne, Art. New York, NY: McGraw-Hill Companies, Inc. , 2013. 1st ed.
Material Type
Book
Call Number
AA 120 BYR 2013
Availability
1 copy, 1 available
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present p…
Author
Byrne, Art
Edition
1st ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Publication Date
2013
Physical Description
Hardcover, 201 p., no ill.
Subject
Leadership/Coaching
Lean Leader Development
Abstract
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present position at a private equity firm.
Whatever type of company you run, Lean can be used to improve virtually every aspect of operations, from training and leading employees to accounting and payroll issues. The Lean Turnaround explains all the ins and outs of applying Lean strategy to:
Eliminate waste in every value-added operation
Deliver consistent value to customers
Stimulate growth and add jobs
Increase wealth for all your stakeholders
Build a company culture of continuous improvement (kaizen)
Instead of attempting to get customers to conform to your way of doing things--which is, sadly, what most managers are taught to do--you need to configure your company to be responsive to the customers. This is at the core of Byrne's method--and it always works.
ISBN
9780071800679
Language
English
Material Type
Book
Call Number
AA 120 BYR 2013

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We don't make widgets: Overcoming the myths that keep government from radically improving

https://cwslc.andornot.com/en/permalink/catalog120123
Miller, Ken. Washington, DC: Governing Books , 2013. 1st ed.
Material Type
Book
Call Number
AA 120 MIL 2013
Availability
1 copy, 1 available
Author
Miller, Ken
Edition
1st ed.
Place of Publication
Washington, DC
Publisher
Governing Books
Publication Date
2013
Physical Description
Paperback, 124 p., ill.
Subject
Communication
Leadership
Lean Leader Development
ISBN
9780872894808
Language
English
Material Type
Book
Call Number
AA 120 MIL 2013

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Noninvasive assessment of embryo quality in human in vitro fertilization : metabolomic profiling of embryo culture media with Raman spectroscopy

https://cwslc.andornot.com/en/permalink/catalog113946
Asghari Roodsari, Alaleh. [Vancouver, BC?]: University of British Columbia , 2012.
Website
http://hdl.handle.net/2429/43273
Material Type
Thesis
Call Number
Thesis Shelf
Light microscopy has remained the primary tool for the assessment of embryo quality and the selection of embryos for transfer in clinical IVF practice. Recent studies have suggested that metabolomic profiling of embryo culture media can distinguish human embryos with better implantation potential. …
Website
http://hdl.handle.net/2429/43273
Author
Asghari Roodsari, Alaleh
Place of Publication
[Vancouver, BC?]
Publisher
University of British Columbia
Publication Date
2012
Subject
Faculty of Medicine
Theses
Abstract
Light microscopy has remained the primary tool for the assessment of embryo quality and the selection of embryos for transfer in clinical IVF practice. Recent studies have suggested that metabolomic profiling of embryo culture media can distinguish human embryos with better implantation potential. We therefore undertook the following study to further assess the usefulness of metabolomic profiling ?spent? embryo culture medium using Raman spectroscopy. Methods: Patients undergoing IVF+/-ICSI treatment from the UBC Centre for Reproductive Health were recruited for study.
Language
English
Material Type
Thesis
Call Number
Thesis Shelf
Websites
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Enhancing the patient experience: Best practices for achieving and sustaining high patient satisfaction

https://cwslc.andornot.com/en/permalink/catalog113773
Nursing Executive Centre. Washington, DC: The Advisory Board Company , 2012.
Material Type
Book
Call Number
REF JC 500 NUR 2012
Availability
3 copies, 3 available
The Nursing Executive Center's holistic strategy for improving the patient experience has three parts: cultivating caregiver empathy, overcoming universal process barriers to a patient- and family- centered experience, and diagnosing institution-specific process barriers. This book provides 20 best…
Corporate Author
Nursing Executive Centre
Place of Publication
Washington, DC
Publisher
The Advisory Board Company
Publication Date
2012
Physical Description
128 p.
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Abstract
The Nursing Executive Center's holistic strategy for improving the patient experience has three parts: cultivating caregiver empathy, overcoming universal process barriers to a patient- and family- centered experience, and diagnosing institution-specific process barriers. This book provides 20 best practices that equip nurse leaders to bring the holistic strategy to life within their institutions.
Language
English
Material Type
Book
Call Number
REF JC 500 NUR 2012

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Just culture: Balancing safety and accountability

https://cwslc.andornot.com/en/permalink/catalog113838
Dekker, Sidney. Burlington, VT: Ashgate , 2012.
Material Type
Book
Call Number
REF JB 205 DEK 2012
Availability
2 copies, 2 available
The goal remains the same: to create an environment where learning and accountability are fairly and constructively balanced. The First Edition of Sidney Dekker's Just Culture brought accident accountability and criminalization to a broader audience. It made people question, perhaps for the first t…
Author
Dekker, Sidney
Editor
2nd
Place of Publication
Burlington, VT
Publisher
Ashgate
Publication Date
2012
Physical Description
200 p.
Subject
Safety
Hospital Safety
Abstract
The goal remains the same: to create an environment where learning and accountability are fairly and constructively balanced. The First Edition of Sidney Dekker's Just Culture brought accident accountability and criminalization to a broader audience. It made people question, perhaps for the first time, the nature of personal culpability when organizational accidents occur. Having raised this awareness the author then discovered that while many organizations saw the fairness and value of creating a just culture they really struggled when it came to developing it: What should they do? How should they and their managers respond to incidents, errors, failures that happen on their watch? In this Second Edition, Dekker expands his view of just culture, additionally tackling the key issue of how justice is created inside organizations.
ISBN
9781409440604
Language
English
Material Type
Book
Call Number
REF JB 205 DEK 2012

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Perfect phrases for icebreakers

https://cwslc.andornot.com/en/permalink/catalog120099
Reunion, Meryl, Windingland, Diane. New York, NY: McGraw-Hill Companies, Inc. , 2012. 1st ed.
Material Type
Book
Call Number
AA 75 RUN 2012
Availability
1 copy, 1 available
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings …
Author
Reunion, Meryl
Windingland, Diane
Edition
1st ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Publication Date
2012
Physical Description
Paperback, 164 p., no ill
Subject
Communication
Abstract
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to:
Highlight important topics in meetings or conversations
Motivate people to share resources and support
Add levity to personal or group interactions
Inspire collaboration and creativity
Pique curiosity about your message
ISBN
9780071783828
Language
English
Material Type
Book
Call Number
AA 75 RUN 2012

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The Primes: How Any Group can Solve Any Problem

https://cwslc.andornot.com/en/permalink/catalog121487
McGoff, Chris. New Jersey: John Wiley & Sons, Inc , 2012.
Call Number
REF KT 100 MCG 2012
Availability
1 copy, 1 available
The "primes" are universal and unavoidable patterns of group behavior that emerge whenever people attempt to transform systems or collaborate to solve complex problems. Every change agent has felt their effect, but few can recognize, anticipate, and manage them. Unacknowledged, the primes can put a…
Author
McGoff, Chris
Place of Publication
New Jersey
Publisher
John Wiley & Sons, Inc
Publication Date
2012
Physical Description
Paperback, 241 pp
Subjects
Knowledge
Health
Practice Guideline
Abstract
The "primes" are universal and unavoidable patterns of group behavior that emerge whenever people attempt to transform systems or collaborate to solve complex problems. Every change agent has felt their effect, but few can recognize, anticipate, and manage them. Unacknowledged, the primes can put any leadership agenda at risk. Once mastered, the primes become a force that drives intended outcomes. The Primes is a field manual for anyone ready to step up to serious challenges, predict and manage inevitable problems, create a brighter future, and produce extraordinary results.
An essential guide for 21st century problem solvers and change agents, The Primes unveils 46 universal secrets of how to:
Tackle complex problems successfully and deliver extraordinary results on time
Forge lasting consensus among competing interests and keep teams focused and productive
Recognize and eliminate the most destructive forces in an organization
Establish cultures of integrity
The Primes gives leaders the edge they need to succeed. Once the primes are revealed, you'll see them everywhere!
ISBN
9781118173275
Language
English
Call Number
REF KT 100 MCG 2012

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Images
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Pediatric clinical skills

https://cwslc.andornot.com/en/permalink/catalog112641
Goldbloom, Richard B. Philadelphia, PA: Elsevier Saunders , 2011. 4th ed.
Material Type
Book
Call Number
REF GK 100 GOL 2011
Availability
2 copies, 2 available
This guide is intended for students and training clinicians, or as a reference for seasoned practitioners. It provides guide on history taking, physical examination, and much more.
Author
Goldbloom, Richard B.
Edition
4th ed.
Place of Publication
Philadelphia, PA
Publisher
Elsevier Saunders
Publication Date
2011
Physical Description
Softcover: 321 p.
Subject
Children's Health. Pediatrics
UBC MD Undergrad
Abstract
This guide is intended for students and training clinicians, or as a reference for seasoned practitioners. It provides guide on history taking, physical examination, and much more.
ISBN
9781437713978
Language
English
Material Type
Book
Call Number
REF GK 100 GOL 2011

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Show Less

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