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21 Things You May Not Know About the Indian Act: Helping Canadians Make Reconciliation with Indigenous Peoples a Reality

https://cwslc.andornot.com/en/permalink/catalog125175
Joseph, Bob. New York, USA: Seal Press , 2019.
Material Type
Book
Call Number
REF NR 100 JOS 2018
Availability
1 copy, 1 available
Based on a viral article, 21 Things You May Not Know About the Indian Act is the essential guide to understanding the legal document and its repercussion on generations of Indigenous Peoples, written by a leading cultural sensitivity trainer.; Since its creation in 1876, the Indian Act has shaped, …
Author
Joseph, Bob
Place of Publication
New York, USA
Publisher
Seal Press
Publication Date
2019
Physical Description
160pp
Subjects
Anti-Racism
Diversity
Indigenous
Reconciliation
Abstract
Based on a viral article, 21 Things You May Not Know About the Indian Act is the essential guide to understanding the legal document and its repercussion on generations of Indigenous Peoples, written by a leading cultural sensitivity trainer.
Since its creation in 1876, the Indian Act has shaped, controlled, and constrained the lives and opportunities of Indigenous Peoples, and is at the root of many enduring stereotypes. Bob Joseph's book comes at a key time in the reconciliation process, when awareness from both Indigenous and non-Indigenous communities is at a crescendo. Joseph explains how Indigenous Peoples can step out from under the Indian Act and return to self-government, self-determination, and self-reliance - and why doing so would result in a better country for every Canadian. He dissects the complex issues around truth and reconciliation, and clearly demonstrates why learning about the Indian Act's cruel, enduring legacy is essential for the country to move toward true reconciliation.
ISBN
978-0995266520
Language
English
Material Type
Book
Call Number
REF NR 100 JOS 2018

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Achieving top-of-license nursing practice: Best practices for elevating the impact of the frontline nurse

https://cwslc.andornot.com/en/permalink/catalog113764
Nursing Executive Centre. Washington, DC: The Advisory Board Company , 2013.
Material Type
Book
Call Number
REF JC 500 NUR 2013
Availability
9 copies, 9 available
This resources explores the 20 best practices for ensuring frontline nurses have the time and interprofessional support they need to practice to the full extent of their training and skills.
Corporate Author
Nursing Executive Centre
Place of Publication
Washington, DC
Publisher
The Advisory Board Company
Publication Date
2013
Physical Description
Spiralbound softcover: 134 pages
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Abstract
This resources explores the 20 best practices for ensuring frontline nurses have the time and interprofessional support they need to practice to the full extent of their training and skills.
Language
English
Material Type
Book
Call Number
REF JC 500 NUR 2013

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The Active Reader: Strategies for Academic Reading and Writing

https://cwslc.andornot.com/en/permalink/catalog124619
Henderson, Eric. Don Mills Ont, Canada: Oxford University Press , 2018. 4th.
Material Type
Book
Call Number
AI 905 HEN 2018
Availability
2 copies, 2 available
The Active Reader offers a practical, integrated treatment of academic reading and writing at the post-secondary level. Thirty-two thought-provoking readings that highlight a variety of disciplines and rhetorical patterns are accompanied by comprehension and analysis exercises that encourage studen…
Author
Henderson, Eric
Edition
4th
Place of Publication
Don Mills Ont, Canada
Publisher
Oxford University Press
Publication Date
2018
Physical Description
Paperback, 416p.
Subjects
Writing
Education
Education - methods
Abstract
The Active Reader offers a practical, integrated treatment of academic reading and writing at the post-secondary level. Thirty-two thought-provoking readings that highlight a variety of disciplines and rhetorical patterns are accompanied by comprehension and analysis exercises that encourage students to apply critical thinking skills to their assignments.
ISBN
9780199025923
Language
English
Material Type
Book
Call Number
AI 905 HEN 2018

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Bates' guide to physical examination and history taking

https://cwslc.andornot.com/en/permalink/catalog112639
Bickley, Lynn S., Szilagyi, Peter G. Philadelphia, PA: Lippincott Williams & Wilkins , 2013. 11th Ed.
Material Type
Book
Call Number
REF FA 100 BIC 2013
Availability
1 copy, 1 available
This book is designed for students of health care who are learning to talk with patients, to perform their physical examinations, and to apply clinical reasoning to understanding and assessing their problems. It is divided into 3 units to facilitate learning: Foundations of Health Assessment; Regio…
Author
Bickley, Lynn S.
Szilagyi, Peter G.
Edition
11th Ed.
Place of Publication
Philadelphia, PA
Publisher
Lippincott Williams & Wilkins
Publication Date
2013
Physical Description
Hardcover: 994 p.
Subject
General Medicine
Diagnostic Tests/Procedures. Physical Diagnosis
UBC MD Undergrad
Abstract
This book is designed for students of health care who are learning to talk with patients, to perform their physical examinations, and to apply clinical reasoning to understanding and assessing their problems. It is divided into 3 units to facilitate learning: Foundations of Health Assessment; Regional Examinations; and Special Populations.
ISBN
97816090137625
Language
English
Material Type
Book
Call Number
REF FA 100 BIC 2013

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Bates' guide to physical examination and history taking

https://cwslc.andornot.com/en/permalink/catalog123793
Bickley, Lynn S., Szilagyi, Peter G. Philadelphia, PA: Lippincott Williams & Wilkins , 2017. 12th Ed.
Material Type
Book
Call Number
REF FA 100 BIC 2017
Availability
1 copy, 1 available
This book is designed for students of health care who are learning to talk with patients, to perform their physical examinations, and to apply clinical reasoning to understanding and assessing their problems. It is divided into 3 units to facilitate learning: Foundations of Health Assessment; Regio…
Author
Bickley, Lynn S.
Szilagyi, Peter G.
Edition
12th Ed.
Place of Publication
Philadelphia, PA
Publisher
Lippincott Williams & Wilkins
Publication Date
2017
Physical Description
Hardcover: 1034 p.
Subject
General Medicine
Diagnostic Tests/Procedures. Physical Diagnosis
UBC MD Undergrad
Abstract
This book is designed for students of health care who are learning to talk with patients, to perform their physical examinations, and to apply clinical reasoning to understanding and assessing their problems. It is divided into 3 units to facilitate learning: Foundations of Health Assessment; Regional Examinations; and Special Populations.
ISBN
97816090137625
Language
English
Material Type
Book
Call Number
REF FA 100 BIC 2017

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Beckmann and Ling's Obstetrics and Gynecology

https://cwslc.andornot.com/en/permalink/catalog123916
Casanova, Robert, Chuang, Alice, Goepfert, Alice R, Others. Philadelphia, PA: Wolters Kluwer , 2018. 8th ed.
Material Type
Book
Call Number
REF GH 100 CAS 2018
Availability
1 copy, 1 available
Published in collaboration with the American College of Obstetrics and Gynecology, this highly respected resource provides the foundational knowledge medical students need to complete an Ob/Gyn rotation, pass national standardized exams, and competently care for women in clinical practice.; Fully c…
Author
Casanova, Robert
Chuang, Alice
Goepfert, Alice R
Others
Edition
8th ed.
Place of Publication
Philadelphia, PA
Publisher
Wolters Kluwer
Publication Date
2018
Physical Description
463 pages
Subject
Obstetrical Nursing. Maternity Nursing
Pregnancy/Childbirth. Obstetrics
UBC MD Undergrad
Abstract
Published in collaboration with the American College of Obstetrics and Gynecology, this highly respected resource provides the foundational knowledge medical students need to complete an Ob/Gyn rotation, pass national standardized exams, and competently care for women in clinical practice.
Fully compliant with the College's guidelines, treatment recommendations, and committee opinions, the text also aligns with the Association of Professors of Gynecology and Obstetrics' educational objectives, upon which most clerkship evaluations and final exams are based.
ISBN
9781-4963-53092
Language
English
Material Type
Book
Call Number
REF GH 100 CAS 2018

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The Behaviour Change Wheel: A Guide to Designing Interventions

https://cwslc.andornot.com/en/permalink/catalog123831
Michie, Susan, Atkins, Lou, West, Robert. [United Kingdom]: Wiley Blackwell , 2014.
Material Type
Book
Call Number
REF KT 200 MIC 2014
Availability
2 copies, 2 available
This is a practical guide to designing and evaluating behaviour change interventions and policies. It is based on the Behaviour Change Wheel, a synthesis of 19 behaviour change frameworks that draw on a wide range of disciplines and approaches.; The guide is for policy makers, practitioners, interv…
Author
Michie, Susan
Atkins, Lou
West, Robert
Editor
Graham, Ian D
Place of Publication
[United Kingdom]
Publisher
Wiley Blackwell
Publication Date
2014
Physical Description
329 pages
Subjects
Knowledge
Designing Intervetions
Practice Guideline
Abstract
This is a practical guide to designing and evaluating behaviour change interventions and policies. It is based on the Behaviour Change Wheel, a synthesis of 19 behaviour change frameworks that draw on a wide range of disciplines and approaches.
The guide is for policy makers, practitioners, intervention designers and researchers and introduces a systematic, theory-based method, key concepts and practical tasks.
ISBN
9781-912141-005
Language
English
Material Type
Book
Call Number
REF KT 200 MIC 2014

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Building peer accountability: Toolkit for improving communication and collaboration

https://cwslc.andornot.com/en/permalink/catalog113762
Nursing Executive Centre. Washington, DC: The Advisory Board Company , 2011.
Material Type
Book
Call Number
REF JC 500 NUR 2011
Availability
4 copies, 4 available
Toolkit contains seven exercises to teach frontline nurses to deliver timely and effective peer feedback.
Corporate Author
Nursing Executive Centre
Place of Publication
Washington, DC
Publisher
The Advisory Board Company
Publication Date
2011
Physical Description
Spiralbound softcover:62 pages
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Abstract
Toolkit contains seven exercises to teach frontline nurses to deliver timely and effective peer feedback.
Language
English
Material Type
Book
Call Number
REF JC 500 NUR 2011

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Canadian Essentials of Pediatric Nursing

https://cwslc.andornot.com/en/permalink/catalog125211
Ateah, Christine A, Scott, Shannon D., Kyle, Terri. New York, NY: Wolters Kluwer , 2019. 1st.
Material Type
Book
Call Number
CA 210 ATE 2019
Availability
1 copy, 1 available
In pediatric nursing, the ability to apply previously learned concepts to new situations is critical. In today's educational climate, with reduced class time being devoted to specialty areas, it is particularly important for nursing educators to focus on key concepts, rather than attempting to cove…
Author
Ateah, Christine A
Scott, Shannon D.
Kyle, Terri
Edition
1st
Place of Publication
New York, NY
Publisher
Wolters Kluwer
Publication Date
2019
Physical Description
1192 pp Hardcover
Subjects
Pediatrics
Nursing
Subject
Nursing Education
Infants
Children
Abstract
In pediatric nursing, the ability to apply previously learned concepts to new situations is critical. In today's educational climate, with reduced class time being devoted to specialty areas, it is particularly important for nursing educators to focus on key concepts, rather than attempting to cover everything within a specific topic.
The intent ofCanadianEssentials of Pediatric Nursingis to provide the nurse with the basis needed for sound nursing care of children. The main objective is to aid the students in building a strong knowledge base that reflects the Canadian context as well as to assist with the development of critical thinking skills. The book covers a broad scope of topics, placing emphasis on common issues and pediatric-specific content. The text presents the important differences when caring for children as compared to caring for adults. Rather than repeating medical-surgical content, the text builds upon that knowledge base. A nursing process approach provides relevant information in a concise and non-redundant manner. In Unit IV, specific nursing process content is discussed as appropriate for given disorders.
Each chapter ofCanadianEssentials of Pediatric Nursingfocuses on a different aspect of pediatric nursing care. The book is divided into four units, beginning with general concepts related to pediatric nursing and followed by normal growth and development and specifics related to caring for children. The fourth unit focuses on nursing management of alterations in children's health. The content of this text reflects Canadian trends and statistics (when available).
ISBN
978-1609137076
Language
English
Material Type
Book
Call Number
CA 210 ATE 2019

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Canadian medical dictionary

https://cwslc.andornot.com/en/permalink/catalog112691
Rajan, Christopher (ed.), Bajaj, Asha (ed.), De Jong, Dave (ed.), Jozic, Jenna (ed.). [Toronto, ON]: Scott's Directories , 2012. 2012 edition.
Material Type
Book
Call Number
REF AB 13 RAJ 2012
Availability
1 copy, 1 available
Contains 2012 listings for Canadian physicians, physicians by province and city, specialists and GPs, Canadian healthcare associations, faculties of medicine, and Canadian hospitals.
Author
Rajan, Christopher (ed.)
Bajaj, Asha (ed.)
De Jong, Dave (ed.)
Jozic, Jenna (ed.)
Edition
2012 edition
Place of Publication
[Toronto, ON]
Publisher
Scott's Directories
Publication Date
2012
Physical Description
Hardcover: [alternative paging]
Subject
Medical Dictionaries. Medical Thesauri. Medical Terminology
Abstract
Contains 2012 listings for Canadian physicians, physicians by province and city, specialists and GPs, Canadian healthcare associations, faculties of medicine, and Canadian hospitals.
ISBN
978155257221
Language
English
Material Type
Book
Call Number
REF AB 13 RAJ 2012

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Coaching Out of the Box: Learner's Guide

https://cwslc.andornot.com/en/permalink/catalog121888
Hendren, Alison. Sechelt, BC: Coaching Out of the Box , 2013.
Material Type
Book
Availability
26 copies, 25 available
Author
Hendren, Alison
Place of Publication
Sechelt, BC
Publisher
Coaching Out of the Box
Publication Date
2013
Physical Description
103 pp
Subjects
Coaching
Leadership
Subject
Leadership/Coaching
Language
English
Material Type
Book

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Communicating risks and benefits: An evidence-based user's guide

https://cwslc.andornot.com/en/permalink/catalog111871
Fischhoff, Baruch, Brewer, Noel T., Downs, Julie S.(eds.). Maryland, USA: FDA, US Department of Health & Human Services , 2011.
Website
http://www.cw.bc.ca/library/pdf/Risk communication book remediated2.pdf
Material Type
Book
Online
Effective risk communication is essential to the well-being of any organization and those people who depend on it. Ineffective communication can cost lives, money, and reputations. Communicating Risks and Benefits: An Evidence-Based User's Guide provides the scientific foundations for effective …
Website
http://www.cw.bc.ca/library/pdf/Risk communication book remediated2.pdf
Website Notes
Click on the link above to view/print.
Author
Fischhoff, Baruch
Brewer, Noel T.
Downs, Julie S.(eds.)
Corporate Author
Food & Drug Administration (FDA), US Department of Health & Human Services
Place of Publication
Maryland, USA
Publisher
FDA, US Department of Health & Human Services
Publication Date
2011
Physical Description
PDF file: 242 p.
Subject
Leadership/Coaching
Communication
Abstract
Effective risk communication is essential to the well-being of any organization and those people who depend on it. Ineffective communication can cost lives, money, and reputations. Communicating Risks and Benefits: An Evidence-Based User's Guide provides the scientific foundations for effective communication.
Language
English
Material Type
Book
Online
Websites
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CPS 2012: Compendium of pharmaceuticals and specialties: The trusted Canadian drug reference for health professionals

https://cwslc.andornot.com/en/permalink/catalog112674
Canadian Pharmacists Association. [Ottawa, ON]: Canadian Pharmacists Association , 2012.
Material Type
Book
Call Number
REF AB 22 CPS 2012
Availability
1 copy, 1 available
The Compendium of Pharmaceuticals and Specialties: The Canadian Drug Reference for Health Professionals, more commonly known by its abbreviation CPS, is a reference book that contains drug monographs and numerous features which help healthcare professionals prescribe and use drugs safely and approp…
Corporate Author
Canadian Pharmacists Association
Place of Publication
[Ottawa, ON]
Publisher
Canadian Pharmacists Association
Publication Date
2012
Physical Description
Softcover: 3140 p.
Subject
Medical Directories. Resource Guides
Abstract
The Compendium of Pharmaceuticals and Specialties: The Canadian Drug Reference for Health Professionals, more commonly known by its abbreviation CPS, is a reference book that contains drug monographs and numerous features which help healthcare professionals prescribe and use drugs safely and appropriately.
ISBN
9781894402651
Language
English
Material Type
Book
Call Number
REF AB 22 CPS 2012

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CPS 2013: Compendium of pharmaceuticals and specialties: The trusted Canadian drug reference for health professionals

https://cwslc.andornot.com/en/permalink/catalog113845
Canadian Pharmacists Association. [Ottawa, ON]: Canadian Pharmacists Association , 2013.
Material Type
Book
Call Number
REF AB 22 CPS 2013
Availability
1 copy, 1 available
The Compendium of Pharmaceuticals and Specialties: The Canadian Drug Reference for Health Professionals, more commonly known by its abbreviation CPS, is a reference book that contains drug monographs and numerous features which help healthcare professionals prescribe and use drugs safely and approp…
Corporate Author
Canadian Pharmacists Association
Place of Publication
[Ottawa, ON]
Publisher
Canadian Pharmacists Association
Publication Date
2013
Physical Description
Softcover: 3550 p.
Subject
Medical Directories. Resource Guides
Abstract
The Compendium of Pharmaceuticals and Specialties: The Canadian Drug Reference for Health Professionals, more commonly known by its abbreviation CPS, is a reference book that contains drug monographs and numerous features which help healthcare professionals prescribe and use drugs safely and appropriately.
ISBN
9781894402705
Language
English
Material Type
Book
Call Number
REF AB 22 CPS 2013

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Defining excellence in simulation programs

https://cwslc.andornot.com/en/permalink/catalog113768
Palaganas, Janice, Maxworthy, Juli, Epps, Chad, Mancini, Mary. Philadelphia, PA: Society for Simulation in Healthcare , 2015.
Material Type
Book
Call Number
REF AA 320 PAL 2015
Availability
1 copy, 1 available
Defining Excellence in Simulation Programsis an official publication of the Society for Simulation in Healthcare (SSH), created to support the Society's mission to encourage excellence in healthcare education, practice and research through the use of simulation.
Author
Palaganas, Janice
Maxworthy, Juli
Epps, Chad
Mancini, Mary
Place of Publication
Philadelphia, PA
Publisher
Society for Simulation in Healthcare
Publication Date
2015
Physical Description
26.9 x 21.3 x 2.5 cm
Subject
Nursing Education
Patient Simulation
Abstract
Defining Excellence in Simulation Programsis an official publication of the Society for Simulation in Healthcare (SSH), created to support the Society's mission to encourage excellence in healthcare education, practice and research through the use of simulation.
ISBN
9781451188790
Language
English
Material Type
Book
Call Number
REF AA 320 PAL 2015

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Doing right: A practical guide to ethics for medical trainees and physicians

https://cwslc.andornot.com/en/permalink/catalog120398
Hebert, Philip C. Oxford, UK: Oxford University Press , 2014. 3rd edition.
Material Type
Book
Call Number
REF IC 100 HEB 2014
Availability
2 copies, 1 available
This book offers healthcare trainees and practitioners alike a comprehensive, usable guide to biomedical ethics today. This text works through questions of moral principles relevant to a diverse and growing number of healthcare professionals. Rather than focus on theory, the text takes an applied, …
Author
Hebert, Philip C.
Edition
3rd edition
Place of Publication
Oxford, UK
Publisher
Oxford University Press
Publication Date
2014
Physical Description
Paperback: p 354.
Subject
Medical Ethics
Physicians
UBC MD Undergrad
Abstract
This book offers healthcare trainees and practitioners alike a comprehensive, usable guide to biomedical ethics today. This text works through questions of moral principles relevant to a diverse and growing number of healthcare professionals. Rather than focus on theory, the text takes an applied, case-study based approach that makes complex ethical issues real and relatable. Updates to this edition include new discussions on reproductive technology and reproductive choice, medical professionalism, and managing error. Also new are thoroughly updated references, expanded theoretical coverage, and case studies that reflect team ethics. This is an ideal text for second-and third-year one-semester ethics courses offered in medical schools, health sciences departments, and nursing programs.
ISBN
9780199005529
Language
English
Material Type
Book
Call Number
REF IC 100 HEB 2014

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Drug Formation: A Guide for Pharmacists

https://cwslc.andornot.com/en/permalink/catalog123892
Malone, Patrick M, Malone, Meghan, Park, Sharon K. New York: McGraw Gill Education , 2018. 6th Ed.
Material Type
Book
Call Number
REF EA 24 AMAL 2018
Availability
1 copy, 1 available
The goal of Drug Information: A Guide for Pharmacists, Sixth Edition is to teach students and practitioners how to effectively research, interpret, evaluate, collate, and disseminate drug information in the most efficient and effective manner possible. Updated to reflect the realities of today?s pr…
Author
Malone, Patrick M
Malone, Meghan
Park, Sharon K
Edition
6th Ed.
Place of Publication
New York
Publisher
McGraw Gill Education
Publication Date
2018
Physical Description
1430 p.
Subject
Pharmacist
Drug Therapy-Children
Drugs-Directories. Resource Guides
Abstract
The goal of Drug Information: A Guide for Pharmacists, Sixth Edition is to teach students and practitioners how to effectively research, interpret, evaluate, collate, and disseminate drug information in the most efficient and effective manner possible. Updated to reflect the realities of today?s practice, the book also addresses important issues such as the legal and ethical considerations of providing drug information.
Drug Information: A Guide for Pharmacists begins by introducing the concept of drug information, including its history, and provides details on the various places drug information specialists may find employment. This is followed by information on how to answer a question, from the process of gathering necessary background information through determining the actual informational need, to answering the question. The chapter on drug information resources includes descriptions of the most commonly used references and contains new information on apps available to practitioners. As with past editions, practical examples are also provided.
The Sixth Edition has been updated throughout, with chapters from previous editions rearranged to make the subject flow better. This edition is also enhanced by the addition of new chapters on journal clubs and counterfeit drugs/drug shortages. In addition, coverage of Policy Development, Project Design and Implementation has been greatly expanded.
ISBN
9781-259-83797-5
Language
English
Material Type
Book
Call Number
REF EA 24 AMAL 2018

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ECGs made easy - Pocket Guide

https://cwslc.andornot.com/en/permalink/catalog123780
Aehlert, Barbara. Philadelphia, PA: Mosby Jems Elsevier , 2018. 6th Edition.
Material Type
Book
Call Number
REF FD 200 AEH 2018
Availability
12 copies, 11 available
Understanding ECGs has never been easier than withECGs Made Easy, 6th Edition! In compliance with the American Heart Association's 2015 ECC resuscitation guidelines, Barbara Aehlert's new edition offers clear explanations, a conversational tone, and a wealth of practice exercises to help students a…
  1 image     1 document  
Author
Aehlert, Barbara
Edition
6th Edition
Place of Publication
Philadelphia, PA
Publisher
Mosby Jems Elsevier
Publication Date
2018
Physical Description
1 pocket reference; 99 pages
Subject
Electrocardiography. EKG
Abstract
Understanding ECGs has never been easier than withECGs Made Easy, 6th Edition! In compliance with the American Heart Association's 2015 ECC resuscitation guidelines, Barbara Aehlert's new edition offers clear explanations, a conversational tone, and a wealth of practice exercises to help students and professionals from a variety of medical fields learn how to accurately recognize and interpret basic dysrhythmias. Each heart rhythm covered in the book includes a sample ECG rhythm strip and a discussion of possible patient symptoms and general treatment guidelines. Other user-friendly features include:ECG Pearlswith insights based on real-world experience,Drug Pearlshighlighting the medications used to treat dysrhythmias,Clinical Correlationcall-outs,Lead Inapplicatinos,Stop & Reviewquestions, a comprehensive post-test with answers, and more. It's everything you need to master ECG interpretation with ease!
ISBN
978-0-323-40129-6
Language
English
Material Type
Book
Call Number
REF FD 200 AEH 2018

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Employee's survival guide to change: The complete guide to surviving and thriving during organizational change

https://cwslc.andornot.com/en/permalink/catalog112959
Hiatt, Jeffrey M. Loveland, Colorado: Prosci Inc , 2013. 3rd ed.
Material Type
Book
Call Number
REF AA 130 HIA 2013
Availability
1 copy, 1 available
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's chan…
Author
Hiatt, Jeffrey M.
Edition
3rd ed.
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2013
Physical Description
Softcover: 84 p.
Subject
Change Management
Abstract
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's changing workplace.
ISBN
9781930885622
Language
English
Material Type
Book
Call Number
REF AA 130 HIA 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Enhancing the patient experience: Best practices for achieving and sustaining high patient satisfaction

https://cwslc.andornot.com/en/permalink/catalog113773
Nursing Executive Centre. Washington, DC: The Advisory Board Company , 2012.
Material Type
Book
Call Number
REF JC 500 NUR 2012
Availability
3 copies, 3 available
The Nursing Executive Center's holistic strategy for improving the patient experience has three parts: cultivating caregiver empathy, overcoming universal process barriers to a patient- and family- centered experience, and diagnosing institution-specific process barriers. This book provides 20 best…
Corporate Author
Nursing Executive Centre
Place of Publication
Washington, DC
Publisher
The Advisory Board Company
Publication Date
2012
Physical Description
128 p.
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Abstract
The Nursing Executive Center's holistic strategy for improving the patient experience has three parts: cultivating caregiver empathy, overcoming universal process barriers to a patient- and family- centered experience, and diagnosing institution-specific process barriers. This book provides 20 best practices that equip nurse leaders to bring the holistic strategy to life within their institutions.
Language
English
Material Type
Book
Call Number
REF JC 500 NUR 2012

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
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