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Becoming a conflict competent leader : How you and your organization can manage conflict effectively

https://cwslc.andornot.com/en/permalink/catalog113522
Runde, Craig E., Flanagan, Tim A. , 2013. 2nd ed.
Material Type
Book
Call Number
REF AA 75 RUN 2013
Availability
5 copies, 3 available
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies.
Author
Runde, Craig E.
Flanagan, Tim A.
Edition
2nd ed.
Publication Date
2013
Physical Description
xi, 301 pages : illustrations ; 24 cm
Subject
Leadership/Coaching
Conflict Resolution
Abstract
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies.
ISBN
9781118370421
Language
English
Material Type
Book
Call Number
REF AA 75 RUN 2013

Copies

Copy 4 BC Children's and Women's Study and Learning Commons REF On Loan, due Tuesday, March 13, 2018
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The Chief Learning Officer

https://cwslc.andornot.com/en/permalink/catalog123900
Elkeles, Tamar, Phillips, Jack. London: Routledge , 2010.
Material Type
Book
Call Number
AA 85 ELK 2011
Availability
1 copy, 1 available
New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budget…
Author
Elkeles, Tamar
Phillips, Jack
Place of Publication
London
Publisher
Routledge
Publication Date
2010
Physical Description
Paperback 334pp
Subject
Learning
Development
Abstract
New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs provide their strategies on each of these issues.
This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided.
ISBN
9780-7506-79251
Material Type
Book
Call Number
AA 85 ELK 2011

Copies

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Creating a lean culture: Tools to sustain lean conversions

https://cwslc.andornot.com/en/permalink/catalog112917
Mann, David. New York, NY: Taylor & Francis Group , 2010. 2nd.
Material Type
Book
Call Number
REF AA 120 MAN 2010
Availability
4 copies, 4 available
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
Author
Mann, David
Edition
2nd
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2010
Physical Description
Softcover: 296 p.
Subject
Lean Leader Development
Abstract
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
ISBN
9781439811412
Language
English
Material Type
Book
Call Number
REF AA 120 MAN 2010

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Creating a lean culture: Tools to sustain lean conversions

https://cwslc.andornot.com/en/permalink/catalog120122
Mann, David. New York, NY: Taylor & Francis Group , 2015. 3rd ed.
Material Type
Book
Call Number
REF AA 120 MAN 2015
Availability
1 copy, 1 available
The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organization…
Author
Mann, David
Edition
3rd ed.
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2015
Physical Description
Softcover, 367 p., ill.
Subject
Lean Leader Development
Abstract
The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organizational chart involved and invested in the outcome. It teaches you how to successfully navigate the politics in cross-functional process improvement projects, and to engage executives in ways that are personally meaningful to them. If you are a leader at any level in an organization undergoing or considering a Lean transformation, this is where you should start and finish ? and start again.
ISBN
9781482243239
Language
English
Material Type
Book
Call Number
REF AA 120 MAN 2015

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The developing mind: How relationships and the brain interact to shape who we are

https://cwslc.andornot.com/en/permalink/catalog112285
Siegel, Daniel J. New York, NY: The Guilford Press , 1999.
Material Type
Book
Call Number
REF CC 500 SIE 1999
Availability
1 copy, 1 available
This book illuminates how and why neurobiology matters, exploring the role of interpersonal relationships in forging key connections in the brain. Created for a diverse audience, such as clinicians, educators, researchers, and students interested in human experience and development across the life …
Author
Siegel, Daniel J.
Place of Publication
New York, NY
Publisher
The Guilford Press
Publication Date
1999
Physical Description
Softcover: 337 p.
Subject
Psychological
Mind/Body
Leadership/Coaching
Abstract
This book illuminates how and why neurobiology matters, exploring the role of interpersonal relationships in forging key connections in the brain. Created for a diverse audience, such as clinicians, educators, researchers, and students interested in human experience and development across the life span.
ISBN
978-1-57230-740-7
Language
English
Material Type
Book
Call Number
REF CC 500 SIE 1999

Copies

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Difficult conversations: How to discuss what matters most

https://cwslc.andornot.com/en/permalink/catalog113898
Stone, Douglas, Patton, Bruce, Heen, Sheila, Fisher, Roger. New York, NY: Penguin Books , 2010.
Material Type
Book
Call Number
REF CF 100 STO 2010
Availability
1 copy, 0 available
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step ap…
Author
Stone, Douglas
Patton, Bruce
Heen, Sheila
Fisher, Roger
Place of Publication
New York, NY
Publisher
Penguin Books
Publication Date
2010
Physical Description
Softcover, 352 p.
Subject
Communication
Relationships
Abstract
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success
ISBN
9780143118442
Language
English
Material Type
Book
Status
Missing
Call Number
REF CF 100 STO 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Missing On Loan, due Tuesday, December 13, 2016
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EQ fitness handbook: You in relationship: 300 daily practices to build EQ fitness

https://cwslc.andornot.com/en/permalink/catalog113680
Johnson, Jan. Seattle, WA: Learning in Action Technologies , 2010. Rev.
Material Type
Book
Call Number
REF AA 75 JOH 2010
Availability
20 copies, 18 available
This handbook is written for individuals who are serious about their own development and want to make a targeted, focused effort to build the core dimensions of their Emotional Intelligence (EQ) and thereby enhance their capacity to enjoy a wide range of relationships. If offers a brief description…
Author
Johnson, Jan
Edition
Rev.
Place of Publication
Seattle, WA
Publisher
Learning in Action Technologies
Publication Date
2010
Physical Description
221 p.
Subject
Emotional Health
Personal Development
Abstract
This handbook is written for individuals who are serious about their own development and want to make a targeted, focused effort to build the core dimensions of their Emotional Intelligence (EQ) and thereby enhance their capacity to enjoy a wide range of relationships. If offers a brief description of each of the the three core capacities that characterize emotional intelligence - self-reflection, empathy, and self-regulation - and specific practices that can be incorporated into our daily lives to increase our emotional intelligence in different key dimensions.
ISBN
9780578045917
Language
English
Material Type
Book
Call Number
REF AA 75 JOH 2010

Copies

Copy 8 BC Children's and Women's Study and Learning Commons Missing On Loan, due Friday, March 10, 2017
Copy 16 BC Children's and Women's Study and Learning Commons On Loan, due Thursday, April 2, 2020
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Evidence-based Medicine:: How to Practice and Teach EBM

https://cwslc.andornot.com/en/permalink/catalog124063
Nursing Executive Centre. Oxford, UK: Elsevier , 2019. 5th.
Material Type
Book
Call Number
REF JC 501 STR 2019
Availability
1 copy, 1 available
Nursing programs everywhere are looking to evidence-based practice (EBP) with renewed enthusiasm. This is often sparked by an effort to elevate clinical quality and improve outcomes, but nursing programs also turn to EBPs as a way to reinvigorate the practice environment. EBP de-emphasizes ritual o…
Corporate Author
Nursing Executive Centre
Edition
5th
Place of Publication
Oxford, UK
Publisher
Elsevier
Publication Date
2019
Physical Description
Softcover: 324 pages
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Evidence-Based Medicine
Abstract
Nursing programs everywhere are looking to evidence-based practice (EBP) with renewed enthusiasm. This is often sparked by an effort to elevate clinical quality and improve outcomes, but nursing programs also turn to EBPs as a way to reinvigorate the practice environment. EBP de-emphasizes ritual or ungrounded opinion as a basis for practice, and instead stresses the use of protocols and procedures substantiated by evidence. Changing bedside practice is no easy undertaking. Ultimately, establishing and maintaining EBP requires a shift in culture. Few nursing programs have historically emphasized evidence. Many hospitals are starting from scratch as they encourage nurses to read, evaluate, and use evidence in their daily practice. Evidence-Based Nursing Practice provides lessons for establishing a culture of evidence, with an emphasis on nurse-led EBP. Such lessons were gleaned from hospitals that have successfully sustained an EBP program, as well as those that are in the nascent stages.
ISBN
9780-7020-62964
Language
English
Material Type
Book
Call Number
REF JC 501 STR 2019

Copies

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Womack, Jim. Cambridge, MA: Lean Enterprise Institute, Inc , 2011.
Material Type
Book
Call Number
REF AA 120 WOM 2011
Availability
5 copies, 5 available
In "Gemba Walks", Jim Womack shares his experiences of visiting companies and observing how people work together to create value. He offers insight on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for new way …
Author
Womack, Jim
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute, Inc
Publication Date
2011
Physical Description
Paperback: 348 p.
Subject
Lean Leader Development
Abstract
In "Gemba Walks", Jim Womack shares his experiences of visiting companies and observing how people work together to create value. He offers insight on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for new way of creating value.
ISBN
9781934109151
Language
English
Material Type
Book
Call Number
REF AA 120 WOM 2011

Copies

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How to Be an Antiracist

https://cwslc.andornot.com/en/permalink/catalog124057
Kendi, Ibram X. New York: One World , 2019.
Material Type
Book
Call Number
REF NR 100 KEN 2019
Availability
1 copy, 1 available
Antiracism is a transformative concept that reorients and reenergizes the conversation about racism?and, even more fundamentally, points us toward liberating new ways of thinking about ourselves and each other. At its core, racism is a powerful system that creates false hierarchies of human value; …
Author
Kendi, Ibram X
Place of Publication
New York
Publisher
One World
Publication Date
2019
Physical Description
305pp
Subjects
Anti-Racism
Diversity
Abstract
Antiracism is a transformative concept that reorients and reenergizes the conversation about racism?and, even more fundamentally, points us toward liberating new ways of thinking about ourselves and each other. At its core, racism is a powerful system that creates false hierarchies of human value; its warped logic extends beyond race, from the way we regard people of different ethnicities or skin colors to the way we treat people of different sexes, gender identities, and body types. Racism intersects with class and culture and geography and even changes the way we see and value ourselves. In How to Be an Antiracist, Kendi takes readers through a widening circle of antiracist ideas?from the most basic concepts to visionary possibilities?that will help readers see all forms of racism clearly, understand their poisonous consequences, and work to oppose them in our systems and in ourselves.
Kendi weaves an electrifying combination of ethics, history, law, and science with his own personal story of awakening to antiracism. This is an essential work for anyone who wants to go beyond the awareness of racism to the next step: contributing to the formation of a just and equitable society.
ISBN
9781-525-509288
Language
English
Material Type
Book
Call Number
REF NR 100 KEN 2019

Copies

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Leaders Eat Last: Why Some Teams Pull Together and Others Don't

https://cwslc.andornot.com/en/permalink/catalog123250
Sinek, Simon. New York, NY: Penguin Group , 2014.
Material Type
Book
Call Number
REF AA 75 SIN 2014
Availability
1 copy, 1 available
The highly anticipated follow-up to Simon Sinek?s global bestseller Start with Why Simon Sinek is an optimist, a visionary thinker, and a leader of the cultural revolution of WHY. His second book is the natural extension of Start with Why, expanding his ideas at the organizational level. Determinin…
Author
Sinek, Simon
Place of Publication
New York, NY
Publisher
Penguin Group
Publication Date
2014
Physical Description
Paperback: 350pages
Subject
Leadership/Coaching
Abstract
The highly anticipated follow-up to Simon Sinek?s global bestseller Start with Why Simon Sinek is an optimist, a visionary thinker, and a leader of the cultural revolution of WHY. His second book is the natural extension of Start with Why, expanding his ideas at the organizational level. Determining a company?s WHY is crucial, but only the beginning. The next step is how do you get people on board with your WHY? How do you inspire deep trust and commitment to the company and one another? He cites the Marine Corps for having found a way to build a culture in which men and women are willing to risk their lives, because they know others would do the same for them. It?s not brainwashing; it?s actually based on the biology of how and when people are naturally at their best. If businesses could adopt this supportive mentality, employees would be more motivated to take bigger risks, because they?d know their colleagues and company would back them up, no matter what. Drawing on powerful and inspiring stories, Sinek shows how to sustain an organization?s WHY while continually adding people to the mix.
ISBN
9781591848011
Language
English
Material Type
Book
Call Number
REF AA 75 SIN 2014

Copies

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Leading the lean healthcare journey: Driving culture change to increase value

https://cwslc.andornot.com/en/permalink/catalog112907
Wellman, Joan, Hagan, Patrick, Jeffries, Howard. New York, NY: Taylor & Francis Group , 2011.
Material Type
Book
Call Number
REF AA 120 WEL 2011
Availability
27 copies, 26 available
This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
Author
Wellman, Joan
Hagan, Patrick
Jeffries, Howard
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2011
Physical Description
Paperback: 279 p.
Subject
Lean Leader Development
Abstract
This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
ISBN
9781439828656
Language
English
Material Type
Book
Call Number
REF AA 120 WEL 2011

Copies

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Leading with questions: How leaders find the right solutions by knowing what to ask

https://cwslc.andornot.com/en/permalink/catalog113888
Marquardt, Michael J. San Francisco, CA: Jossey-Bass , 2014.
Material Type
Book
Call Number
REF AA 75 MAR 2014
Availability
2 copies, 2 available
Leading with Questions will help you encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and more. Michael Marquardt reveals how to determine which questions will lead to solutions to even the most challenging is…
Author
Marquardt, Michael J.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2014
Physical Description
Hardcover, 320 p.
Subject
Leadership/Coaching
Abstract
Leading with Questions will help you encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and more. Michael Marquardt reveals how to determine which questions will lead to solutions to even the most challenging issues. He outlines specific techniques of active listening and follow-up, and helps you understand how questions can improve the way you work with individuals, teams, and organizations.
ISBN
9781118658130
Language
English
Material Type
Book
Call Number
REF AA 75 MAR 2014

Copies

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The lean turnaround: How business leaders use lean principles to create value and transform their company

https://cwslc.andornot.com/en/permalink/catalog120120
Byrne, Art. New York, NY: McGraw-Hill Companies, Inc. , 2013. 1st ed.
Material Type
Book
Call Number
AA 120 BYR 2013
Availability
1 copy, 1 available
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present p…
Author
Byrne, Art
Edition
1st ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Publication Date
2013
Physical Description
Hardcover, 201 p., no ill.
Subject
Leadership/Coaching
Lean Leader Development
Abstract
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present position at a private equity firm.
Whatever type of company you run, Lean can be used to improve virtually every aspect of operations, from training and leading employees to accounting and payroll issues. The Lean Turnaround explains all the ins and outs of applying Lean strategy to:
Eliminate waste in every value-added operation
Deliver consistent value to customers
Stimulate growth and add jobs
Increase wealth for all your stakeholders
Build a company culture of continuous improvement (kaizen)
Instead of attempting to get customers to conform to your way of doing things--which is, sadly, what most managers are taught to do--you need to configure your company to be responsive to the customers. This is at the core of Byrne's method--and it always works.
ISBN
9780071800679
Language
English
Material Type
Book
Call Number
AA 120 BYR 2013

Copies

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Learning everywhere: How mobile content strategies are transforming training

https://cwslc.andornot.com/en/permalink/catalog112731
Udell, Chad. Nashville, TN: Rockbench Publishing , 2012.
Material Type
Book
Call Number
REF AA 320 UDE 2012
Availability
1 copy, 1 available
This text demystifies the many choices involved in developing mobile learning content, and provides real-world experience on how to get down to the business of creating mobile learning. The author's goal is to explain mobile design and development to learning professionals in the context of creatin…
Author
Udell, Chad
Place of Publication
Nashville, TN
Publisher
Rockbench Publishing
Publication Date
2012
Physical Description
Hardcover, 287 pages
Subject
Learning
Abstract
This text demystifies the many choices involved in developing mobile learning content, and provides real-world experience on how to get down to the business of creating mobile learning. The author's goal is to explain mobile design and development to learning professionals in the context of creating best of breed mobile experiences, while leveraging superior user interface design and development techniques. A framework of four content types gives instructional designers, learning developers, and managers a solid grounding in the exciting possibilities for learning using mobile phones, tablets and other devices.
ISBN
978-1-60544-017-0
Language
English
Material Type
Book
Call Number
REF AA 320 UDE 2012

Copies

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Measuring quality improvement in healthcare: A guide to statistical process control applications

https://cwslc.andornot.com/en/permalink/catalog112890
Carey, Raymond G., Lloyd, Robert C. New York, NY: Quality Resources , 1995.
Material Type
Book
Call Number
REF AA 120 CAR 1995
Availability
1 copy, 1 available
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the conte…
Author
Carey, Raymond G.
Lloyd, Robert C.
Place of Publication
New York, NY
Publisher
Quality Resources
Publication Date
1995
Physical Description
Softcover: 194 p.
Subject
Lean Leader Development
Abstract
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes.
ISBN
9780527762933
Language
English
Material Type
Book
Call Number
REF AA 120 CAR 1995

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Measuring ROI in Healthcare:: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs

https://cwslc.andornot.com/en/permalink/catalog125204
Nussbaumer-Knaflic, Cole. New York, NY: McGraw Hill , 2019. 1st.
Material Type
Book
Call Number
REF AA 120 BUZ 2013
Availability
1 copy, 1 available
Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.; Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the na…
Author
Nussbaumer-Knaflic, Cole
Edition
1st
Place of Publication
New York, NY
Publisher
McGraw Hill
Publication Date
2019
Physical Description
368 pp Hardcover
Subjects
Data practice
Storyteller
Subject
Lean Leader Development
Abstract
Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.
Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the nation itself--has been waiting for.
In this groundbreaking book that is sure to heavily impact the healthcare industry, four ROI experts show you how to measure what was previously unmeasurable and place accurate dollar signs on what was formerly impossible to value.
Whatever healthcare improvement projects you plan to introduce--from systemwide medical procedures, technology implementations, and systems integration to nurse retention, risk management, and leadership development-- Measuring ROI in Healthcare provides the tools you need to prove the worth of your project to decision makers.
ISBN
978-11978-0071812719
Language
English
Material Type
Book
Call Number
REF AA 120 BUZ 2013

Copies

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Medical moulage: How to make your simulations come alive

https://cwslc.andornot.com/en/permalink/catalog113268
Merica, Bobbie J. Philadelphia, PA: F.A. Davis Company , 2012.
Material Type
Book
Call Number
REF AA 320 MER 2012
Availability
1 copy, 1 available
A guide to creating over 300 special effects for clinical simulations. Simple recipes with over 1,200 vibrant, full-color illustrations provide step-by-step directions that use readily available ingredients. Heighten the realism in your simulations whether using manikins or live actors.
Author
Merica, Bobbie J.
Place of Publication
Philadelphia, PA
Publisher
F.A. Davis Company
Publication Date
2012
Physical Description
Hardback; 652 pages
Subject
Learning
E-Learning
Abstract
A guide to creating over 300 special effects for clinical simulations. Simple recipes with over 1,200 vibrant, full-color illustrations provide step-by-step directions that use readily available ingredients. Heighten the realism in your simulations whether using manikins or live actors.
ISBN
978-0803624993
Language
English
Material Type
Book
Call Number
REF AA 320 MER 2012

Copies

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On the mend: Revolutionizing healthcare to save lives and transform the industry

https://cwslc.andornot.com/en/permalink/catalog113147
Toussaint, John, Gerard, Roger A., Adams, Emily. Cambridge, MA: Lean Enterprise Institute , 2010.
Material Type
Book
Call Number
REF AA 120 TOU 2010
Availability
1 copy, 1 available
Part case study, part manifesto, this ground-breaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable.; In On…
Author
Toussaint, John
Gerard, Roger A.
Adams, Emily
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute
Publication Date
2010
Physical Description
Hardcover: 177 p.
Subject
Lean Leader Development
Change Management
Abstract
Part case study, part manifesto, this ground-breaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable.
In On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry John Toussaint, MD, former CEO of ThedaCare, and Roger A. Gerard, PhD, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs.
ISBN
9781934109274
Language
English
Material Type
Book
Call Number
REF AA 120 TOU 2010

Copies

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Peak: How to master almost anything

https://cwslc.andornot.com/en/permalink/catalog114289
Ericsson, Anders, Pool, Robert. [Toronto, ON]: Viking , 2016.
Material Type
Book
Call Number
REF AA 75 ERI 2016
Availability
1 copy, 1 available
For the first time in decades of groundbreaking research, the inventor of the 10,000-hour rule explains his techniques for developing mastery of any skill; We live in a world full of people with extraordinary abilities. Consider what Roger Federer can do with a tennis ball, or Connor McDavid with a…
Author
Ericsson, Anders
Pool, Robert
Place of Publication
[Toronto, ON]
Publisher
Viking
Publication Date
2016
Physical Description
Hardcover, 307 p.
Subject
Leadership/Coaching
Abstract
For the first time in decades of groundbreaking research, the inventor of the 10,000-hour rule explains his techniques for developing mastery of any skill
We live in a world full of people with extraordinary abilities. Consider what Roger Federer can do with a tennis ball, or Connor McDavid with a puck. There are chess grandmasters who can play several dozen different games simultaneously--while blindfolded--and a seemingly unending supply of young musical prodigies who would have astonished aficionados a century ago. We are dramatically better at just about everything than we were just a generation ago.
We assume, though, that these peak performers are the lucky ones, the ones with a gift. That's only partly true. The fact is we are all lucky. We all have that gift. As Ericsson's whole career has shown, with the proper practice, we are all capable of extraordinary feats.
On the surface, the techniques that chess players use to develop their skills seem quite different from the methods soccer players use to perfect their games, which in turn seem quite different from how pianists improve their playing. But at a deeper level, they are all variations on a single fundamental approach to learning, what Ericsson, a world-renowned researcher, has named "deliberate practice": a simple, yet powerful system for enhancing learning.
This approach to expertise has the potential to revolutionize how we think about every sort of education and training. We are not limited by an endowment of natural talent. We create our own limits.
Whether you want to step up your game at work or on the weekend, or help your kid achieve athletic or academic goals, Ericsson's revolutionary methods will show you how to master almost anything.
ISBN
9780670068760
Language
English
Material Type
Book
Call Number
REF AA 75 ERI 2016

Copies

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