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Becoming a conflict competent leader : How you and your organization can manage conflict effectively

https://cwslc.andornot.com/en/permalink/catalog113522
Runde, Craig E., Flanagan, Tim A. , 2013. 2nd ed.
Material Type
Book
Call Number
REF AA 75 RUN 2013
Availability
5 copies, 3 available
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies.
Author
Runde, Craig E.
Flanagan, Tim A.
Edition
2nd ed.
Publication Date
2013
Physical Description
xi, 301 pages : illustrations ; 24 cm
Subject
Leadership/Coaching
Conflict Resolution
Abstract
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies.
ISBN
9781118370421
Language
English
Material Type
Book
Call Number
REF AA 75 RUN 2013

Copies

Copy 4 BC Children's and Women's Study and Learning Commons REF On Loan, due Tuesday, March 13, 2018
Copy 5 BC Children's and Women's Study and Learning Commons REF On Loan, due Tuesday, March 13, 2018
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Book of awesome: Snow days, bakery air, finding money in your pocket, and other simple, brilliant things

https://cwslc.andornot.com/en/permalink/catalog112885
Pasricha, Neil. New York, NY: Berkley , 2010.
Website
1000awesomethings.com
Material Type
Book
Call Number
REF AA 75 PAS 2010
Availability
1 copy, 1 available
The Book of Awesome is a high five for humanity and a big celebration of life's little moments and the underappreciated, simple things that make us happy.
Website
1000awesomethings.com
Author
Pasricha, Neil
Place of Publication
New York, NY
Publisher
Berkley
Publication Date
2010
Physical Description
Paperback: 393 p.
Subject
Leadership/Coaching
Abstract
The Book of Awesome is a high five for humanity and a big celebration of life's little moments and the underappreciated, simple things that make us happy.
ISBN
9780425238905
Language
English
Material Type
Book
Call Number
REF AA 75 PAS 2010

Copies

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Websites
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Change your questions change your life: 10 powerful tools for life and work

https://cwslc.andornot.com/en/permalink/catalog123809
Adams, Marilee. San Francisco: CA: Berrett-Koehler Publishers, Inc. , 2015. 3rd Edition.
Material Type
Book
Call Number
REF AA 75 ADA 2015
Availability
1 copy, 1 available
Questions are at the core of how we listen, behave, think, and relate--as individuals and organizations. Virtually everything we think and do is generated by questions. Questions push us into new territories. The future begins with our thinking, represented by the questions we ask ourselves. This b…
Author
Adams, Marilee
Edition
3rd Edition
Place of Publication
San Francisco: CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2015
Physical Description
Paperback: 233 pages
Subject
Leadership/Coaching
Abstract
Questions are at the core of how we listen, behave, think, and relate--as individuals and organizations. Virtually everything we think and do is generated by questions. Questions push us into new territories. The future begins with our thinking, represented by the questions we ask ourselves. This book shows readers how to consistently choose the questions that can lead them to success, both personally and professionally. This technique, called "QuestionsThinking, stimulates innovation, accelerate productivity, and create more rewarding relationships.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
ISBN
9781-62656 6330
Language
English
Material Type
Book
Call Number
REF AA 75 ADA 2015

Copies

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The Chief Learning Officer

https://cwslc.andornot.com/en/permalink/catalog123900
Elkeles, Tamar, Phillips, Jack. London: Routledge , 2010.
Material Type
Book
Call Number
AA 85 ELK 2011
Availability
1 copy, 1 available
New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budget…
Author
Elkeles, Tamar
Phillips, Jack
Place of Publication
London
Publisher
Routledge
Publication Date
2010
Physical Description
Paperback 334pp
Subject
Learning
Development
Abstract
New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs provide their strategies on each of these issues.
This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided.
ISBN
9780-7506-79251
Material Type
Book
Call Number
AA 85 ELK 2011

Copies

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Creating a lean culture: Tools to sustain lean conversions

https://cwslc.andornot.com/en/permalink/catalog112917
Mann, David. New York, NY: Taylor & Francis Group , 2010. 2nd.
Material Type
Book
Call Number
REF AA 120 MAN 2010
Availability
4 copies, 4 available
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
Author
Mann, David
Edition
2nd
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2010
Physical Description
Softcover: 296 p.
Subject
Lean Leader Development
Abstract
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
ISBN
9781439811412
Language
English
Material Type
Book
Call Number
REF AA 120 MAN 2010

Copies

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Creating a lean culture: Tools to sustain lean conversions

https://cwslc.andornot.com/en/permalink/catalog120122
Mann, David. New York, NY: Taylor & Francis Group , 2015. 3rd ed.
Material Type
Book
Call Number
REF AA 120 MAN 2015
Availability
1 copy, 1 available
The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organization…
Author
Mann, David
Edition
3rd ed.
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2015
Physical Description
Softcover, 367 p., ill.
Subject
Lean Leader Development
Abstract
The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organizational chart involved and invested in the outcome. It teaches you how to successfully navigate the politics in cross-functional process improvement projects, and to engage executives in ways that are personally meaningful to them. If you are a leader at any level in an organization undergoing or considering a Lean transformation, this is where you should start and finish ? and start again.
ISBN
9781482243239
Language
English
Material Type
Book
Call Number
REF AA 120 MAN 2015

Copies

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EQ fitness handbook: You in relationship: 300 daily practices to build EQ fitness

https://cwslc.andornot.com/en/permalink/catalog113680
Johnson, Jan. Seattle, WA: Learning in Action Technologies , 2010. Rev.
Material Type
Book
Call Number
REF AA 75 JOH 2010
Availability
20 copies, 18 available
This handbook is written for individuals who are serious about their own development and want to make a targeted, focused effort to build the core dimensions of their Emotional Intelligence (EQ) and thereby enhance their capacity to enjoy a wide range of relationships. If offers a brief description…
Author
Johnson, Jan
Edition
Rev.
Place of Publication
Seattle, WA
Publisher
Learning in Action Technologies
Publication Date
2010
Physical Description
221 p.
Subject
Emotional Health
Personal Development
Abstract
This handbook is written for individuals who are serious about their own development and want to make a targeted, focused effort to build the core dimensions of their Emotional Intelligence (EQ) and thereby enhance their capacity to enjoy a wide range of relationships. If offers a brief description of each of the the three core capacities that characterize emotional intelligence - self-reflection, empathy, and self-regulation - and specific practices that can be incorporated into our daily lives to increase our emotional intelligence in different key dimensions.
ISBN
9780578045917
Language
English
Material Type
Book
Call Number
REF AA 75 JOH 2010

Copies

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Womack, Jim. Cambridge, MA: Lean Enterprise Institute, Inc , 2011.
Material Type
Book
Call Number
REF AA 120 WOM 2011
Availability
5 copies, 5 available
In "Gemba Walks", Jim Womack shares his experiences of visiting companies and observing how people work together to create value. He offers insight on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for new way …
Author
Womack, Jim
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute, Inc
Publication Date
2011
Physical Description
Paperback: 348 p.
Subject
Lean Leader Development
Abstract
In "Gemba Walks", Jim Womack shares his experiences of visiting companies and observing how people work together to create value. He offers insight on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for new way of creating value.
ISBN
9781934109151
Language
English
Material Type
Book
Call Number
REF AA 120 WOM 2011

Copies

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The gifts of imperfection: Let go of who you think you're supposed to be and embrace who you are

https://cwslc.andornot.com/en/permalink/catalog114291
Brown, Brene. Center City, MN: Hazelden Publishing , 2010.
Material Type
Book
Call Number
REF CF 200 BRO 2010
Availability
1 copy, 1 available
In The Gifts of Imperfection, Brené Brown, PhD, a leading expert on shame, authenticity and belonging, shares what she's learned from a decade of research on the power of Wholehearted Living - a way of engaging with the world from a place of worthiness.; In her ten guideposts, Brown engages our min…
Author
Brown, Brene
Place of Publication
Center City, MN
Publisher
Hazelden Publishing
Publication Date
2010
Physical Description
Paperback, 137 p.
Subject
Self-Concept (includes self-esteem)
Self-Help
Self-Identity
Leadership/Coaching
Abstract
In The Gifts of Imperfection, Brené Brown, PhD, a leading expert on shame, authenticity and belonging, shares what she's learned from a decade of research on the power of Wholehearted Living - a way of engaging with the world from a place of worthiness.
In her ten guideposts, Brown engages our minds, hearts, and spirits as she explores how we can cultivate the courage, compassion, and connection to wake up in the morning and think, No matter what gets done and how much is left undone, I am enough, and to go to bed at night thinking, Yes, I am sometimes afraid, but I am also brave. And, yes, I am imperfect and vulnerable, but that doesn't change the truth that I am worthy of love and belonging.
ISBN
9781592858491
Language
English
Material Type
Book
Call Number
REF CF 200 BRO 2010

Copies

copy 1 BC Children's and Women's Study and Learning Commons Available
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Leading the lean healthcare journey: Driving culture change to increase value

https://cwslc.andornot.com/en/permalink/catalog112907
Wellman, Joan, Hagan, Patrick, Jeffries, Howard. New York, NY: Taylor & Francis Group , 2011.
Material Type
Book
Call Number
REF AA 120 WEL 2011
Availability
27 copies, 26 available
This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
Author
Wellman, Joan
Hagan, Patrick
Jeffries, Howard
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2011
Physical Description
Paperback: 279 p.
Subject
Lean Leader Development
Abstract
This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
ISBN
9781439828656
Language
English
Material Type
Book
Call Number
REF AA 120 WEL 2011

Copies

Copy 13 BC Children's and Women's Study and Learning Commons REF On Loan, due Monday, March 2, 2015
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The lean turnaround: How business leaders use lean principles to create value and transform their company

https://cwslc.andornot.com/en/permalink/catalog120120
Byrne, Art. New York, NY: McGraw-Hill Companies, Inc. , 2013. 1st ed.
Material Type
Book
Call Number
AA 120 BYR 2013
Availability
1 copy, 1 available
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present p…
Author
Byrne, Art
Edition
1st ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Publication Date
2013
Physical Description
Hardcover, 201 p., no ill.
Subject
Leadership/Coaching
Lean Leader Development
Abstract
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present position at a private equity firm.
Whatever type of company you run, Lean can be used to improve virtually every aspect of operations, from training and leading employees to accounting and payroll issues. The Lean Turnaround explains all the ins and outs of applying Lean strategy to:
Eliminate waste in every value-added operation
Deliver consistent value to customers
Stimulate growth and add jobs
Increase wealth for all your stakeholders
Build a company culture of continuous improvement (kaizen)
Instead of attempting to get customers to conform to your way of doing things--which is, sadly, what most managers are taught to do--you need to configure your company to be responsive to the customers. This is at the core of Byrne's method--and it always works.
ISBN
9780071800679
Language
English
Material Type
Book
Call Number
AA 120 BYR 2013

Copies

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Measuring ROI in Healthcare:: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs

https://cwslc.andornot.com/en/permalink/catalog125204
Nussbaumer-Knaflic, Cole. New York, NY: McGraw Hill , 2019. 1st.
Material Type
Book
Call Number
REF AA 120 BUZ 2013
Availability
1 copy, 1 available
Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.; Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the na…
Author
Nussbaumer-Knaflic, Cole
Edition
1st
Place of Publication
New York, NY
Publisher
McGraw Hill
Publication Date
2019
Physical Description
368 pp Hardcover
Subjects
Data practice
Storyteller
Subject
Lean Leader Development
Abstract
Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.
Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the nation itself--has been waiting for.
In this groundbreaking book that is sure to heavily impact the healthcare industry, four ROI experts show you how to measure what was previously unmeasurable and place accurate dollar signs on what was formerly impossible to value.
Whatever healthcare improvement projects you plan to introduce--from systemwide medical procedures, technology implementations, and systems integration to nurse retention, risk management, and leadership development-- Measuring ROI in Healthcare provides the tools you need to prove the worth of your project to decision makers.
ISBN
978-11978-0071812719
Language
English
Material Type
Book
Call Number
REF AA 120 BUZ 2013

Copies

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Medical moulage: How to make your simulations come alive

https://cwslc.andornot.com/en/permalink/catalog113268
Merica, Bobbie J. Philadelphia, PA: F.A. Davis Company , 2012.
Material Type
Book
Call Number
REF AA 320 MER 2012
Availability
1 copy, 1 available
A guide to creating over 300 special effects for clinical simulations. Simple recipes with over 1,200 vibrant, full-color illustrations provide step-by-step directions that use readily available ingredients. Heighten the realism in your simulations whether using manikins or live actors.
Author
Merica, Bobbie J.
Place of Publication
Philadelphia, PA
Publisher
F.A. Davis Company
Publication Date
2012
Physical Description
Hardback; 652 pages
Subject
Learning
E-Learning
Abstract
A guide to creating over 300 special effects for clinical simulations. Simple recipes with over 1,200 vibrant, full-color illustrations provide step-by-step directions that use readily available ingredients. Heighten the realism in your simulations whether using manikins or live actors.
ISBN
978-0803624993
Language
English
Material Type
Book
Call Number
REF AA 320 MER 2012

Copies

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Meditation is Not What You Think- Book One: Mindfulness and why it is so important

https://cwslc.andornot.com/en/permalink/catalog121478
Kabat-Zinn, Jon. New York: Hachette Books , 2018.
Material Type
Book
Call Number
REF MD 110 KAB 2018
Availability
3 copies, 3 available
Jon Kabat-Zinn is regarded as "one of the finest teachers of mindfulness you'll ever encounter" (Jack Kornfield). He has been teaching the tangible benefits of meditation in the mainstream for decades. Today, millions of people around the world have taken up a formal mindfulness meditation practice…
Author
Kabat-Zinn, Jon
Place of Publication
New York
Publisher
Hachette Books
Publication Date
2018
Physical Description
193 pp
Subjects
Mind and body
Meditation
Abstract
Jon Kabat-Zinn is regarded as "one of the finest teachers of mindfulness you'll ever encounter" (Jack Kornfield). He has been teaching the tangible benefits of meditation in the mainstream for decades. Today, millions of people around the world have taken up a formal mindfulness meditation practice as part of their everyday lives. But what is meditation anyway? And why might it be worth trying? Or nurturing further if you already have practice?
Meditation Is Not What You Think answers those questions. Originally published in 2005 as part of a larger book entitled Coming to Our Senses, it has been updated with a new foreword by the author and is even more relevant today. If you're curious as to why meditation is not for the "faint-hearted," how taking some time each day to drop into awareness can actually be a radical act of love, and why paying attention is so supremely important, consider this book an invitation to learn more--from one of the pioneers of the worldwide mindfulness movement.
ISBN
9780316411745
Language
English
Material Type
Book
Call Number
REF MD 110 KAB 2018

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Mindfulness for beginners: Reclaiming the present moment - and your life

https://cwslc.andornot.com/en/permalink/catalog112747
Kabat-Zinn, Jon. Boulder, CO: Sounds True , 2012.
Material Type
Kit
Call Number
EG 200 KAB 2012
Availability
1 copy, 1 available
This book can be used in 3 unique ways: as a collection of reflections and practices to be opened and explored at random; as an illuminating and engaging start-to-finish read; or as an unfolding "lesson-a-day" primer on mindfulness practice. Includes a complete CD with 5 guided mindfulness meditati…
Author
Kabat-Zinn, Jon
Place of Publication
Boulder, CO
Publisher
Sounds True
Publication Date
2012
Physical Description
Book: 154 p.
Audio CD: 74 min
Subject
Mind/Body
Meditation
Abstract
This book can be used in 3 unique ways: as a collection of reflections and practices to be opened and explored at random; as an illuminating and engaging start-to-finish read; or as an unfolding "lesson-a-day" primer on mindfulness practice. Includes a complete CD with 5 guided mindfulness meditations by Jon Kabat-Zinn.
ISBN
9781604076585
Language
English
Material Type
Kit
Call Number
EG 200 KAB 2012

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Mindfulness for Beginners: Reclaiming the present moment - and your life

https://cwslc.andornot.com/en/permalink/catalog121476
Kabat-Zinn, Jon. Colorado: Sounds True , 2012.
Material Type
Book
Call Number
REF MD 105 KAB 2012
Availability
3 copies, 3 available
We may long for wholeness, suggests Jon Kabat-Zinn, but the truth is that it is already here and already ours. The practice of mindfulness holds the possibility of not just a fleeting sense of contentment, but a true embracing of a deeper unity that envelops and permeates our lives. With Mindfulnes…
Author
Kabat-Zinn, Jon
Place of Publication
Colorado
Publisher
Sounds True
Publication Date
2012
Physical Description
166pp
Subjects
Mind and body
Meditation
Abstract
We may long for wholeness, suggests Jon Kabat-Zinn, but the truth is that it is already here and already ours. The practice of mindfulness holds the possibility of not just a fleeting sense of contentment, but a true embracing of a deeper unity that envelops and permeates our lives. With Mindfulness for Beginners you are invited to learn how to transform your relationship to the way you think, feel, love, work, and play―and thereby awaken to and embody more completely who you really are.
ISBN
9781622036677
Language
English
Material Type
Book
Call Number
REF MD 105 KAB 2012

Copies

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On the mend: Revolutionizing healthcare to save lives and transform the industry

https://cwslc.andornot.com/en/permalink/catalog113147
Toussaint, John, Gerard, Roger A., Adams, Emily. Cambridge, MA: Lean Enterprise Institute , 2010.
Material Type
Book
Call Number
REF AA 120 TOU 2010
Availability
1 copy, 1 available
Part case study, part manifesto, this ground-breaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable.; In On…
Author
Toussaint, John
Gerard, Roger A.
Adams, Emily
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute
Publication Date
2010
Physical Description
Hardcover: 177 p.
Subject
Lean Leader Development
Change Management
Abstract
Part case study, part manifesto, this ground-breaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable.
In On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry John Toussaint, MD, former CEO of ThedaCare, and Roger A. Gerard, PhD, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs.
ISBN
9781934109274
Language
English
Material Type
Book
Call Number
REF AA 120 TOU 2010

Copies

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Perfecting patient journeys: Improving patient safety, quality, and satisfaction while building problem-solving skills

https://cwslc.andornot.com/en/permalink/catalog113485
Worth, Judy, Shuker, Tom, Keyte, Beau, Ohaus, Karl, et. al. Cambridge, MA: Lean Enterprise Institute , 2012.
Material Type
Book
Call Number
REF AA 120 WOR 2012
Availability
19 copies, 19 available
Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and…
Author
Worth, Judy
Shuker, Tom
Keyte, Beau
Ohaus, Karl, et. al.
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute
Publication Date
2012
Physical Description
Hardcover: 161 pages
Subject
Lean Leader Development
Abstract
Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and more efficient care. This book is a guide for leaders of healthcare organizations who want to implement lean thinking. Readers will learn how to identify and select a problem, define a project scope, and create a shared understanding of what's occurring in the value stream. Readers will also learn to develop a shared vision of an improved future, and how to work together to make that vision a reality. Rather than rely on huge training budgets or teams of consultants, the method described in this book focuses on solving real organizational problems, and helps healthcare organizations and those who labor within them to daily provide safe, effective, efficient, and timely patient care.
ISBN
9781934109366
Language
English
Material Type
Book
Call Number
REF AA 120 WOR 2012

Copies

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Power of curiosity: How to have real conversations that create collaboration, innovation and understanding

https://cwslc.andornot.com/en/permalink/catalog113267
Taberner, Kathy, Taberner Siggins, Kirsten. New York, NY: Morgan James Publishing , 2015.
Material Type
Book
Call Number
REF AA 75 TAB 2015
Availability
25 copies, 23 available
As leaders or parents (or both), navigating difficult conversations is part of our job description. How do we keep calm and achieve a productive outcome, all while keeping our relationships intact? The secret is curiosity. It's the innovation-driving, emotion-calming skill that comes so naturally t…
Author
Taberner, Kathy
Taberner Siggins, Kirsten
Place of Publication
New York, NY
Publisher
Morgan James Publishing
Publication Date
2015
Physical Description
Paperback, 153 pages
Subject
Leadership/Coaching
Abstract
As leaders or parents (or both), navigating difficult conversations is part of our job description. How do we keep calm and achieve a productive outcome, all while keeping our relationships intact? The secret is curiosity. It's the innovation-driving, emotion-calming skill that comes so naturally to us as kids, but gets buried so easily beneath our busy, multitasking lifestyles. The good news is that we just have to relearn what we already know! In The Power of Curiosity, mother-daughter executive coaching team introduce the Curiosity Skills and a full, step-by-step process to use anytime, even in potentially challenging conversations arise. You will learn: How to be fully present in every conversation, even when distractions abound; The five listening choices you always have available to you, whether at home, work, or school; Specific calming strategies to access when negative emotions run high; A step-by-step process to transform potential conflict into relationship-building opportunities.
ISBN
9781630473945
Language
English
Material Type
Book
Call Number
REF AA 75 TAB 2015

Copies

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Presence: Bringing your boldest self to your biggest challenges

https://cwslc.andornot.com/en/permalink/catalog113745
Cuddy, Amy. New York, NY: Little, Brown and Company , 2015.
Material Type
Book
Call Number
REF AA 75 CUD 2015
Availability
3 copies, 2 available
Have you ever left a nerve-racking challenge and immediately wished for a do over? Maybe after a job interview, a performance, or a difficult conversation? The very moments that require us to be genuine and commanding can instead cause us to feel phony and powerless. Too often we approach our lives…
Author
Cuddy, Amy
Place of Publication
New York, NY
Publisher
Little, Brown and Company
Publication Date
2015
Subject
Leadership/Coaching
Abstract
Have you ever left a nerve-racking challenge and immediately wished for a do over? Maybe after a job interview, a performance, or a difficult conversation? The very moments that require us to be genuine and commanding can instead cause us to feel phony and powerless. Too often we approach our lives' biggest hurdles with dread, execute them with anxiety, and leave them with regret.
ISBN
9780316256575
Language
English
Material Type
Book
Call Number
REF AA 75 CUD 2015

Copies

Copy 2 BC Children's and Women's Study and Learning Commons On Loan, due Wednesday, May 22, 2024
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