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5S for the office: Organizing the workplace to eliminate waste

https://cwslc.andornot.com/en/permalink/catalog120126
Fabrizio, Thomas A., Tapping, Don. New York, NY: Productivity Press , 2006. 1st ed.
Material Type
Book
Call Number
AA 74 FAB 2006
Availability
1 copy, 1 available
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…
Author
Fabrizio, Thomas A.
Tapping, Don
Edition
1st ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2006
Physical Description
Paperback, 188 p., ill
Subject
Time Management
Communication
Abstract
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency.
In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique.
This book is a blueprint for building a Lean foundation for your office
Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits.
To introduce the 5S system and sell its use to executives as well as workers, consider purchasing
ISBN
9781563273186
Language
English
Material Type
Book
Call Number
AA 74 FAB 2006

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ADKAR: A model for change in business, government and our community: How to implement successful change in our personal lives and professional careers

https://cwslc.andornot.com/en/permalink/catalog112880
Hiatt, Jeffrey M. Loveland, Colorado: Prosci Learning Center Publications , 2006.
Material Type
Book
Call Number
REF AA 130 HIA 2006
Availability
27 copies, 25 available
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing h…
Author
Hiatt, Jeffrey M.
Place of Publication
Loveland, Colorado
Publisher
Prosci Learning Center Publications
Publication Date
2006
Physical Description
Softcover: 144 p.
Subject
Change Management
Abstract
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.
Notes
A= Awareness
D= Desire
K= Knowledge
A= Ability
R= Reinforcement
ISBN
9781930885509
Language
English
Material Type
Book
Call Number
REF AA 130 HIA 2006

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Art of focused conversation: 100 ways to access group wisdom in the workplace

https://cwslc.andornot.com/en/permalink/catalog110935
Stanfield, Brian (Editor). Gabriola Island, BC: New Society Publishers , 2000.
Material Type
Book
Call Number
REF BD 620 STA 2000
Availability
1 copy, 1 available
Provides 100 sample workplace conversations designed to improve organizational communications in many situations including; reviewing, evaluating, planning, coaching, mentoring, data interpretation, decision-making, managing and supervising, reflection and celebration.
Author
Stanfield, Brian (Editor)
Place of Publication
Gabriola Island, BC
Publisher
New Society Publishers
Publication Date
2000
Physical Description
Paperback, 224 p.
Subject
Work Behaviour
Abstract
Provides 100 sample workplace conversations designed to improve organizational communications in many situations including; reviewing, evaluating, planning, coaching, mentoring, data interpretation, decision-making, managing and supervising, reflection and celebration.
ISBN
9780865714168
Language
English
Material Type
Book
Call Number
REF BD 620 STA 2000

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The art of teaching adults: How to become an exceptional instructor and facilitator

https://cwslc.andornot.com/en/permalink/catalog108763
Renner, Peter. [Vancouver, BC?]: Training Associates , 2005. Expanded Tenth Anniversary Edition.
Material Type
Book
Call Number
REF FM 260 REN 2005
Availability
3 copies, 3 available
This book offers fresh approaches to such time-honored techniques as discussions, case studies, role playing, small group activities, individual assignments, field projects, skills training, learning journals, and lecturing. The author draws on several complementary theories. The book provides step…
Author
Renner, Peter
Edition
Expanded Tenth Anniversary Edition
Place of Publication
[Vancouver, BC?]
Publisher
Training Associates
Publication Date
2005
Physical Description
Paperback, 178 pages
Subject
Learning
Abstract
This book offers fresh approaches to such time-honored techniques as discussions, case studies, role playing, small group activities, individual assignments, field projects, skills training, learning journals, and lecturing. The author draws on several complementary theories. The book provides step-by-step instructions on planning a discussion or learning session.
Notes
*March 24/14 - Item 004081 marked as missing
Language
English
Material Type
Book
Call Number
REF FM 260 REN 2005

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Clear leadership: How outstanding leaders make themselves understood, cut through the mush, and help everyone get real at work

https://cwslc.andornot.com/en/permalink/catalog111173
Bushe, Gervase R. Mountain View, CA: Davies-Black Publishing , 2001.
Material Type
Book
Call Number
REF AA 75 BUS 2001
Availability
5 copies, 4 available
This book explores what it takes to eliminate interpersonal mush and create a climate in which people can feel free to say what they really mean, where goals and plans are truly agreed to, teams genuinely pull together, and real learning takes place. The author shows leaders at all levels how to cr…
Author
Bushe, Gervase R.
Place of Publication
Mountain View, CA
Publisher
Davies-Black Publishing
Publication Date
2001
Physical Description
Hardcover: 250 pages
Subject
Leadership/Coaching
Abstract
This book explores what it takes to eliminate interpersonal mush and create a climate in which people can feel free to say what they really mean, where goals and plans are truly agreed to, teams genuinely pull together, and real learning takes place. The author shows leaders at all levels how to create honest conversations that strengthen their team's ability to solve problems, make decisions, deal with conflict, assess performance, serve customers, and manager change.
ISBN
9780891061526
Language
English
Material Type
Book
Call Number
REF AA 75 BUS 2001

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Death by meeting: A leadership fable

https://cwslc.andornot.com/en/permalink/catalog120101
Lencioni, Patrick. San Francisco, CA: Jossey-Bass , 2004. 1st ed.
Material Type
Book
Call Number
AA 74 LEN 2004
Availability
1 copy, 1 available
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is bot…
Author
Lencioni, Patrick
Edition
1st ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2004
Physical Description
Hardcover, 260 p., no ill
Subject
Communication
Abstract
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary.
Casey McDaniel, the founder and CEO of Yip Software, is in the midst of a problem he created, but one he doesn?t know how to solve. And he doesn?t know where or who to turn to for advice. His staff can?t help him; they?re as dumbfounded as he is by their tortuous meetings.
Then an unlikely advisor, Will Peterson, enters Casey?s world. When he proposes an unconventional, even radical, approach to solving the meeting problem, Casey is just desperate enough to listen.
ISBN
9780787968052
Language
English
Material Type
Book
Call Number
AA 74 LEN 2004

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Don't bother me mom, I'm learning: How computer and video games are preparing your kids for 21st century success and how you can help!

https://cwslc.andornot.com/en/permalink/catalog110132
Prensky, Marc. St. Paul, MN: Paragon House , 2006.
Material Type
Book
Call Number
REF AA 85 PRE 2006
Availability
1 copy, 0 available
This book debunks the accepted wisdom that video games are harmful to children. Instead, he contends that games can teach a multitude of skills, including problem solving, language and cognitive skills, strategic thinking, multitasking, and parallel processing.
Author
Prensky, Marc
Place of Publication
St. Paul, MN
Publisher
Paragon House
Publication Date
2006
Physical Description
Paperback, 252 p.
Subject
Education. Gaming
Computers
Abstract
This book debunks the accepted wisdom that video games are harmful to children. Instead, he contends that games can teach a multitude of skills, including problem solving, language and cognitive skills, strategic thinking, multitasking, and parallel processing.
Notes
This book is only available for staff use.
ISBN
1557788588
Language
English
Material Type
Book
Call Number
REF AA 85 PRE 2006

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Drive: The surprising truth about what motivates us

https://cwslc.andornot.com/en/permalink/catalog112743
Pink, Daniel H. New York, NY: Riverhead Books , 2009.
Material Type
Book
Call Number
REF AA 75 PIN 2009
Availability
2 copies, 2 available
Pink examines the 3 elements of true motivation - autonomy, mastery, and purpose - and offers smart and surprising techniques for putting these into action.
Author
Pink, Daniel H.
Place of Publication
New York, NY
Publisher
Riverhead Books
Publication Date
2009
Physical Description
Softcover: 270 p.
Subject
Leadership/Coaching
Abstract
Pink examines the 3 elements of true motivation - autonomy, mastery, and purpose - and offers smart and surprising techniques for putting these into action.
ISBN
9781594484803
Language
English
Material Type
Book
Call Number
REF AA 75 PIN 2009

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Fish! culture: Essential conversations that transform your organization: Personal workbook

https://cwslc.andornot.com/en/permalink/catalog113871
Charthouse Learning. Burnsville, MN: Charthouse Learning , 2007.
Material Type
Book
Call Number
REF AA 500 FIS 2007
Availability
1 copy, 1 available
Corporate Author
Charthouse Learning
Place of Publication
Burnsville, MN
Publisher
Charthouse Learning
Publication Date
2007
Physical Description
Ring-bound, 154 p.
Language
English
Material Type
Book
Call Number
REF AA 500 FIS 2007

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From silence to voice: What nurses know and must communicate to the public

https://cwslc.andornot.com/en/permalink/catalog112883
Buresh, Bernice, Gordon, Suzanne. [Ottawa, ON]: Canadian Nurses Association , 2000. 1st ed.
Material Type
Book
Call Number
REF JC 500 BUR 2000
Availability
3 copies, 3 available
A communication guidebook designed for nurses to help them educate the public about their important work and gain greater respect and public support for it.
Author
Buresh, Bernice
Gordon, Suzanne
Edition
1st ed.
Place of Publication
[Ottawa, ON]
Publisher
Canadian Nurses Association
Publication Date
2000
Physical Description
Paperback: 294 p.
Subject
Nursing. Registered Nurse. RN
Abstract
A communication guidebook designed for nurses to help them educate the public about their important work and gain greater respect and public support for it.
ISBN
1551199742
Language
English
Material Type
Book
Call Number
REF JC 500 BUR 2000

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How the way we talk can change the way we work: Seven languages for transformation

https://cwslc.andornot.com/en/permalink/catalog113139
Kegan, Robert, Lahey, Lisa Laskow. San Francisco, CA: Jossey-Bass: A Wiley Company , 2001.
Material Type
Book
Call Number
REF AA 130 KEG 2001
Availability
1 copy, 1 available
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
Author
Kegan, Robert
Lahey, Lisa Laskow
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Publication Date
2001
Physical Description
Softcover: 231 p.
Subject
Language/Communication
Change Management
Abstract
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to demonstrate their complex concept of the role of language in transformational learning, they offer this book, in part, as an instruction manual for collaborative exercises in self-assessment. They identify seven languages that one should adopt to overcome both internal and organization resistance to change.
ISBN
9780787963781
Language
English
Material Type
Book
Call Number
REF AA 130 KEG 2001

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Lean six sigma for service: How to use lean speed and six sigma quality to improve services and transactions

https://cwslc.andornot.com/en/permalink/catalog112918
George, Michael L. New York, NY: McGraw-Hill , 2003.
Material Type
Book
Call Number
REF AA 120 GEO 2003
Availability
1 copy, 1 available
"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
Author
George, Michael L.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2003
Physical Description
Hardcover: 386 p.
Subject
Lean Leader Development
Abstract
"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
ISBN
9780071418218
Language
English
Material Type
Book
Call Number
REF AA 120 GEO 2003

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Lean solutions: How companies and customers can create value and wealth together

https://cwslc.andornot.com/en/permalink/catalog112896
Womack, James P., Jones, Daniel T. New York, NY: Free Press , 2005.
Material Type
Book
Call Number
REF AA 120 WOM 2005
Availability
1 copy, 1 available
James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. Lean Solutions will inspire managers to take the first steps toward perfecting their company's process of giving consumers what they really want.
Author
Womack, James P.
Jones, Daniel T.
Place of Publication
New York, NY
Publisher
Free Press
Publication Date
2005
Physical Description
Hardcover: 355 p.
Subject
Lean Leader Development
Abstract
James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. Lean Solutions will inspire managers to take the first steps toward perfecting their company's process of giving consumers what they really want.
ISBN
9780743277785
Language
English
Material Type
Book
Call Number
REF AA 120 WOM 2005

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Making hospitals work: how to improve patient care while saving everyone's time and hospitals' resources

https://cwslc.andornot.com/en/permalink/catalog112911
Baker, Marc, Taylor, Ian, Mitchell, Alan. Goodrich, UK: Lean Enterprise Academy Ltd. , 2009.
Material Type
Book
Call Number
REF AA 120 BAK 2009
Availability
21 copies, 21 available
"Making Hospitals Work" provides a roadmap to healthcare leaders who are seeking to create a lean hospital.
Author
Baker, Marc
Taylor, Ian
Mitchell, Alan
Place of Publication
Goodrich, UK
Publisher
Lean Enterprise Academy Ltd.
Publication Date
2009
Physical Description
Paperback: 168 p.
Subject
Lean Leader Development
Abstract
"Making Hospitals Work" provides a roadmap to healthcare leaders who are seeking to create a lean hospital.
ISBN
978-0955147326
Language
English
Material Type
Book
Call Number
REF AA 120 BAK 2009

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Managing transitions: Making the most of change

https://cwslc.andornot.com/en/permalink/catalog111522
Bridges, William. Philadelphia, PA: Lifelong Books , 2009. 3rd edition.
Material Type
Book
Call Number
REF AA 75 BRI 2009
Availability
10 copies, 10 available
Transitions, first published 25 years ago, addresses the job of managing workplace change. It provides a roadmap of the organizational transition process. The reader is guided step by step through the three stages of any transition: The Ending, The Neutral Zone, and, in time, The New Beginning.
Author
Bridges, William
Edition
3rd edition
Place of Publication
Philadelphia, PA
Publisher
Lifelong Books
Publication Date
2009
Physical Description
Softcover: 169 p.
Subject
Leadership/Coaching
Abstract
Transitions, first published 25 years ago, addresses the job of managing workplace change. It provides a roadmap of the organizational transition process. The reader is guided step by step through the three stages of any transition: The Ending, The Neutral Zone, and, in time, The New Beginning.
ISBN
9780738213804
Language
English
Material Type
Book
Call Number
REF AA 75 BRI 2009

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Quiet leadership: Help people think better -- don't tell them what to do: Six steps to transforming performance at work

https://cwslc.andornot.com/en/permalink/catalog109531
Rock, David. New York, NY: Collins , 2006. 1st edition.
Material Type
Book
Call Number
REF AA 75 ROC 2006
Availability
37 copies, 34 available
Discusses the key principles of leadership that promote effective thinking and positive change, offering a simple five-step program to help managers bring out the best in their colleagues and create high-performance teams.
Author
Rock, David
Edition
1st edition
Place of Publication
New York, NY
Publisher
Collins
Publication Date
2006
Physical Description
Hardcover: 262 p.
Softcover: 262 p.
Subject
Administration
Leadership/Coaching
Abstract
Discusses the key principles of leadership that promote effective thinking and positive change, offering a simple five-step program to help managers bring out the best in their colleagues and create high-performance teams.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
March 24/14 - Item 011999 marked as missing
March 24/14 - Item 012190 marked as missing
ISBN
0060835907
Language
English
Material Type
Book
Call Number
REF AA 75 ROC 2006

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Social intelligence: The revolutionary new science of human relationships

https://cwslc.andornot.com/en/permalink/catalog113889
Goleman, Daniel. New York, NY: Bantam Books , 2006.
Material Type
Book
Call Number
REF CF 100 GOL 2006
Availability
3 copies, 2 available
Daniel Goleman has written a groundbreaking synthesis of the latest findings in biology and brain science, revealing that we are ?wired to connect? and the surprisingly deep impact of our relationships on every aspect of our lives. Far more than we are consciously aware, our daily encounters with p…
Author
Goleman, Daniel
Place of Publication
New York, NY
Publisher
Bantam Books
Publication Date
2006
Physical Description
Softcover,
Subject
Relationships
Intelligence
Abstract
Daniel Goleman has written a groundbreaking synthesis of the latest findings in biology and brain science, revealing that we are ?wired to connect? and the surprisingly deep impact of our relationships on every aspect of our lives. Far more than we are consciously aware, our daily encounters with parents, spouses, bosses, and even strangers shape our brains and affect cells throughout our bodies?down to the level of our genes?for good or ill. In Social Intelligence, Daniel Goleman explores an emerging new science with startling implications for our interpersonal world. Its most fundamental discovery: we are designed for sociability, constantly engaged in a ?neural ballet? that connects us brain to brain with those around us.
ISBN
9780553384499
Language
English
Material Type
Book
Call Number
REF CF 100 GOL 2006

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Start with why: How great leaders inspire everyone to take action

https://cwslc.andornot.com/en/permalink/catalog112839
Sinek, Simon. New York, NY: Penguin Group , 2009.
Website
http://www.startwithwhy.com/Portals/0/Downloads/StartWithWHYChapter.pdf
Material Type
Book
Call Number
REF AA 75 SIN 2009
Availability
4 copies, 3 available
This book offers an unconventional perspective that explains why some people and organizations are more innovative, more profitable, command greater loyalties from customers and employees alike and, most importantly, are able to repeat their success over and over.
  1 image     1 website  
Website
http://www.startwithwhy.com/Portals/0/Downloads/StartWithWHYChapter.pdf
Author
Sinek, Simon
Place of Publication
New York, NY
Publisher
Penguin Group
Publication Date
2009
Physical Description
Paperback: 246 pages
Subject
Leadership/Coaching
Abstract
This book offers an unconventional perspective that explains why some people and organizations are more innovative, more profitable, command greater loyalties from customers and employees alike and, most importantly, are able to repeat their success over and over.
ISBN
9781591846444
Language
English
Material Type
Book
Call Number
REF AA 75 SIN 2009

Copies

Copy 2 BC Children's and Women's Study and Learning Commons REF On Loan, due Friday, April 3, 2020
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What you accept is what you teach: Setting standards for employee accountability

https://cwslc.andornot.com/en/permalink/catalog111199
Cohen, Michael Henry. Minneapolis, MN: Creative Health Care Management Inc. , 2007. 1st Edition.
Material Type
Book
Call Number
REF AA 75 COH 2007
Availability
1 copy, 1 available
What You Accept is What You Teach offers practical advice to managers on how to hold employees accountable for a strong work ethic, intrinsic motivation, a positive attitude and constructive conduct toward customers and co-workers. It describes a leader's rights and responsibilities relative to mai…
Author
Cohen, Michael Henry
Edition
1st Edition
Place of Publication
Minneapolis, MN
Publisher
Creative Health Care Management Inc.
Publication Date
2007
Physical Description
Paperback: 191 p.
Subject
Laboratory Tests/Values
Work Behaviour
Job Satisfaction
Abstract
What You Accept is What You Teach offers practical advice to managers on how to hold employees accountable for a strong work ethic, intrinsic motivation, a positive attitude and constructive conduct toward customers and co-workers. It describes a leader's rights and responsibilities relative to maintaining standards for teamwork and customer service. It discusses how to effectively confront and set limits with employees who demonstrate counter productive and passive-aggressive behaviors that raise havoc on group morale.
ISBN
1886624763
Language
English
Material Type
Book
Call Number
REF AA 75 COH 2007

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Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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The world cafe: Shaping our futures through conversations that matter

https://cwslc.andornot.com/en/permalink/catalog111812
Brown, J., Isaacs, D. San Francisco, CA: Berrett-Koehler Publishers, Inc. , 2005.
Material Type
Book
Call Number
REF AA 75 BRO 2005
Availability
1 copy, 1 available
This resource focuses on collaborative dialogue, sharing mutual knowledge, and discovering new opportunities for action. This innovative approach creates dynamic networks of conversation that can catalyze an organization's or community's own collective intelligence around its most important questio…
Author
Brown, J.
Isaacs, D.
Corporate Author
World Cafe Community
Place of Publication
San Francisco, CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2005
Physical Description
Softcover: 242 p.
Subject
Learning
Leadership/Coaching
Abstract
This resource focuses on collaborative dialogue, sharing mutual knowledge, and discovering new opportunities for action. This innovative approach creates dynamic networks of conversation that can catalyze an organization's or community's own collective intelligence around its most important questions.
Table of Contents:
Introduction Begining the Conversation: An Invitation to the World Cafe
Chapter 1 Seeing the Invisible: Conversation Matters!
Chapter 2 Conversation as a Core Process: Co-Creating Business and Social Value
Chapter 3 Principle 1: Set the Context
Chapter 4 Principle 2: Create Hospitable Space
Chapter 5 Principle 3: Explore Questions that Matter
Chapter 6 Principle 4: Encourage Everyone's Contribution
Chapter 7 Principle 5: Cross-Pollinate and Connect Diverse Perspectives
Chapter 8 Principle 6: Listen Together for Patterns, Insights, and Deeper Questions
Chapter 9 Principle 7: Harvest and Share Collective Discoveries
Chapter 10 Guiding the Cafe Process: The Art of Hosting
Chapter 11 Conversational Leadership: Cultivating Collective Intelligence
Chapter 12 The Call of Our Times: Creating a Culture of Dialogue
Epilogue How Can We Talk It Through
Afterword Discovering the Magic of Collective Creativity
ISBN
9781576752586
Language
English
Material Type
Book
Call Number
REF AA 75 BRO 2005

Copies

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