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Writing health information for patients and families: A guide to creating patient education materials that are easy to read, understand and use

https://cwslc.andornot.com/en/permalink/catalog111208
Wizowski, Lindsay, Harper, Theresa, Hutchings, Tracy. Hamilton, ON: Hamilton Health Sciences , 2008. Third Edition 2008.
Material Type
Book
Call Number
REF IA 850 WIZ 2008
Availability
4 copies, 4 available
For health care providers or educators interested in developing educational material in print or for the Internet, this book provides best practice - supported by knowledge from the emerging field of health literacy. In this 3rd edition new evidence is presented, including information from recent r…
Author
Wizowski, Lindsay
Harper, Theresa
Hutchings, Tracy
Edition
Third Edition 2008
Place of Publication
Hamilton, ON
Publisher
Hamilton Health Sciences
Publication Date
2008
Physical Description
Spiral Bound paperback: 128 p.
Subject
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Abstract
For health care providers or educators interested in developing educational material in print or for the Internet, this book provides best practice - supported by knowledge from the emerging field of health literacy. In this 3rd edition new evidence is presented, including information from recent reports on health literacy in Canada.
ISBN
9780969743552
Language
English
Material Type
Book
Call Number
REF IA 850 WIZ 2008

Copies

Copy 3 BC Children's and Women's Study and Learning Commons REF Available
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Patient and family education

https://cwslc.andornot.com/en/permalink/catalog110652
Porche, Robert A. Jr. (ed). Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations , 2007. 2nd ed.
Material Type
Book
Call Number
REF IA 850 POR 2007
Availability
1 copy, 1 available
With the help of families, informed and educated patients can participate in their own treatment, assist in identifying errors before they occur, and improve outcomes. This fact is the foundation of the revised edition of this book, which is designed to guide and support educators at all levels of …
Author
Porche, Robert A. Jr. (ed).
Corporate Author
Joint Commission on Accreditation of Healthcare Organizations
Edition
2nd ed.
Place of Publication
Oakbrook Terrace, IL
Publisher
Joint Commission on Accreditation of Healthcare Organizations
Publication Date
2007
Physical Description
Paperback, 166 p.
Subject
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Abstract
With the help of families, informed and educated patients can participate in their own treatment, assist in identifying errors before they occur, and improve outcomes. This fact is the foundation of the revised edition of this book, which is designed to guide and support educators at all levels of practice, and across a variety of health care settings.
ISBN
9781599400075
Language
English
Material Type
Book
Call Number
REF IA 850 POR 2007

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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No time to teach?: A nurse's guide to patient and family education

https://cwslc.andornot.com/en/permalink/catalog110643
London, Fran. Philadelphia, PA: Lippincott , 1999.
Material Type
Book
Call Number
REF IA 850 LON 1999
Availability
1 copy, 1 available
Teaching is one of the most valuable services nurses provide to patients and families. But whether in the hospital, clinic, home, or long-term care facility, other tasks and responsibilities often compete for nurses' time. This book offers nurses useful, everyday information to apply to real-life …
Author
London, Fran.
Place of Publication
Philadelphia, PA
Publisher
Lippincott
Publication Date
1999
Physical Description
Paperback, 437 p.
Subject
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Nurse Practitioners
Abstract
Teaching is one of the most valuable services nurses provide to patients and families. But whether in the hospital, clinic, home, or long-term care facility, other tasks and responsibilities often compete for nurses' time. This book offers nurses useful, everyday information to apply to real-life nursing situations. It is written to provide guidance in educating patients of all ages and their families in a variety of health care settings.
ISBN
0781716446
Language
English
Material Type
Book
Call Number
REF IA 850 LON 1999

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Patient education in health and illness

https://cwslc.andornot.com/en/permalink/catalog110647
Rankin, Sally H., Stallings, Karen Duffy, London, Fran. Philadelphia, PA: Lippincott Williams & Wilkins , 2005. 5th ed.
Material Type
Book
Call Number
REF IA 850 RAN 2005
Availability
1 copy, 1 available
This practical text/reference provides theory-based approaches to teaching patients of all ages and their families in a variety of healthcare settings.--Table of Contents: Principles of Contemporary Patient Education;; Patient Education in Nursing Practice;; Health Promotion: Models and Application…
Author
Rankin, Sally H.
Stallings, Karen Duffy
London, Fran
Edition
5th ed.
Place of Publication
Philadelphia, PA
Publisher
Lippincott Williams & Wilkins
Publication Date
2005
Physical Description
Paperback, 368 p.
Subject
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Medical Directories. Resource Guides
UBC MD Undergrad
Abstract
This practical text/reference provides theory-based approaches to teaching patients of all ages and their families in a variety of healthcare settings.--Table of Contents: Principles of Contemporary Patient Education;
Patient Education in Nursing Practice;
Health Promotion: Models and Applications to Patient Education;
Integration of Cultural Systems and Beliefs;
Educational Theories for Teaching and Motivating Patients;
Staff Development in Patient Education: Meeting JCAHO Standards and Beyond;
Community Health Promotion: Assessment and Intervention;
Application of the Principles in Nursing Practice;
Assessment for Patient Education;
Planning: Shared Goals for Patient Education;
Educational Interventions for Patients and Families;
Patient Education Resources on the Internet;
Evaluating Patient Education Outcomes;
Case Management and Patient Education;
Community-Based Patient Education Programs
ISBN
0781748496
Language
English
Material Type
Book
Call Number
REF IA 850 RAN 2005

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Health literacy in nursing: Providing person-centered care

https://cwslc.andornot.com/en/permalink/catalog114721
Parnell, Terri Ann. New York, NY: Springer Publishing Company, LLC , 2015. 1st ed.
Material Type
Book
Call Number
REF JC 530 PAR 2015
Availability
1 copy, 1 available
This health literacy textbook provides an overview of health literacy, discusses the magnitude of the issue, and explains implications of low health literacy. It details strategies to enhance effective communication between patients and nursing practitioners. Through case-based examples, this textb…
Author
Parnell, Terri Ann
Edition
1st ed.
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
2015
Physical Description
Paperback, 302 p., ill.
Subject
Nursing
Nursing Education
Communication
Nurse Practitioners
Abstract
This health literacy textbook provides an overview of health literacy, discusses the magnitude of the issue, and explains implications of low health literacy. It details strategies to enhance effective communication between patients and nursing practitioners. Through case-based examples, this textbook and clinical guide assists nurses in developing the requisite skills needed to communicate effectively so that patients can truly make informed health decisions and enhance health outcomes.
Key Features:
Provides a solid foundation for developing skills that foster health literacy among all patients and practitioners
Assists in meeting the regulatory requirements for providing culturally and linguistically appropriate patient education
Includes guidelines for improving health literacy according to increasingly evolving regulatory standards
Includes case-based examples to illustrate the purpose and effectiveness of enhancing patient and provider health literacy skills
Addresses both oral and written communication strategies
ISBN
9780826161727
Language
English
Material Type
Book
Call Number
REF JC 530 PAR 2015

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Plain language clear and simple: Trainer's Guide

https://cwslc.andornot.com/en/permalink/catalog111215
(IME) Information Management & Economics, Inc. , 1994.
Material Type
Book
Call Number
REF IA 850 PLA 1994
Availability
3 copies, 3 available
This guide provides a 'framework' for people who lead training programs in a plain language approach to communications. Based on a two-day course, this reference is divided into nine modules that can be customized in order to help participants to develop the skills necessary to use a plain languag…
Publisher
(IME) Information Management & Economics, Inc.
Publication Date
1994
Physical Description
Spiralbound paperback: (Tabs include: 9 modules, checklist, transparencies, handouts & references)
Subject
Patient Education
Patient Relations
Abstract
This guide provides a 'framework' for people who lead training programs in a plain language approach to communications. Based on a two-day course, this reference is divided into nine modules that can be customized in order to help participants to develop the skills necessary to use a plain language approach in any setting.
Language
English
Material Type
Book
Call Number
REF IA 850 PLA 1994

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
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Defining excellence in simulation programs

https://cwslc.andornot.com/en/permalink/catalog113768
Palaganas, Janice, Maxworthy, Juli, Epps, Chad, Mancini, Mary. Philadelphia, PA: Society for Simulation in Healthcare , 2015.
Material Type
Book
Call Number
REF AA 320 PAL 2015
Availability
1 copy, 1 available
Defining Excellence in Simulation Programsis an official publication of the Society for Simulation in Healthcare (SSH), created to support the Society's mission to encourage excellence in healthcare education, practice and research through the use of simulation.
Author
Palaganas, Janice
Maxworthy, Juli
Epps, Chad
Mancini, Mary
Place of Publication
Philadelphia, PA
Publisher
Society for Simulation in Healthcare
Publication Date
2015
Physical Description
26.9 x 21.3 x 2.5 cm
Subject
Nursing Education
Patient Simulation
Abstract
Defining Excellence in Simulation Programsis an official publication of the Society for Simulation in Healthcare (SSH), created to support the Society's mission to encourage excellence in healthcare education, practice and research through the use of simulation.
ISBN
9781451188790
Language
English
Material Type
Book
Call Number
REF AA 320 PAL 2015

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Simulation scenarios for nursing educators: Making it real

https://cwslc.andornot.com/en/permalink/catalog114800
Campbell, Suzanne Hetzel, Daley, Karen M. New York, NY: Springer Publishing Company , 2013. 2nd ed.
Material Type
Book
Call Number
REF AA 320 CAM 2013
Availability
1 copy, 1 available
This second edition of an acclaimed book for nurse educators provides a practical, step-by-step guide to designing and developing simulation scenarios and integrating them into the nursing curriculum. Based on extensive discussion with contributing authors and new faculty, the text has been updated…
Author
Campbell, Suzanne Hetzel
Daley, Karen M.
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Springer Publishing Company
Publication Date
2013
Physical Description
Paperback, 548 p., ill.
Subject
Patient Simulation
Nursing Education
Abstract
This second edition of an acclaimed book for nurse educators provides a practical, step-by-step guide to designing and developing simulation scenarios and integrating them into the nursing curriculum. Based on extensive discussion with contributing authors and new faculty, the text has been updated to include changes in simulation pedagogy since the first edition was published in 2008, and thoroughly reorganized to facilitate greater ease-of-use. Outstanding features include scenarios easily adaptable to the instructor's own lab, and a new section on graduate nursing education and interdisciplinary clinical scenarios. Scenarios are ordered according to their complexity for ease of access.
The authors provide concrete information about the use of simulation in a variety of programs, courses, and schools, and describe how nursing faculty have mastered the challenge of integrating simulation into their curricula, from fundamental nursing arenas to more complex levels of care. Chapters discuss how simulation can be used with such diverse populations as medical-surgical, geriatric, pediatric, trauma, obstetric, and home care. The book offers scenario-running instructions, as well as recommendations on developing faculty, integrating point-of-care decision-making tools and necessary equipment, how to set up a lab (including static to high-fidelity manikins), and much more. Scenarios explore key themes in nursing, from ethics, spirituality and palliative care, to communication and cultural diversity. A template for creating scenarios spans the text and includes student preparation materials, forms, and checklists.
ISBN
9780826193261
Language
English
Material Type
Book
Call Number
REF AA 320 CAM 2013

Copies

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Don't bother me mom, I'm learning: How computer and video games are preparing your kids for 21st century success and how you can help!

https://cwslc.andornot.com/en/permalink/catalog110132
Prensky, Marc. St. Paul, MN: Paragon House , 2006.
Material Type
Book
Call Number
REF AA 85 PRE 2006
Availability
1 copy, 0 available
This book debunks the accepted wisdom that video games are harmful to children. Instead, he contends that games can teach a multitude of skills, including problem solving, language and cognitive skills, strategic thinking, multitasking, and parallel processing.
Author
Prensky, Marc
Place of Publication
St. Paul, MN
Publisher
Paragon House
Publication Date
2006
Physical Description
Paperback, 252 p.
Subject
Education. Gaming
Computers
Abstract
This book debunks the accepted wisdom that video games are harmful to children. Instead, he contends that games can teach a multitude of skills, including problem solving, language and cognitive skills, strategic thinking, multitasking, and parallel processing.
Notes
This book is only available for staff use.
ISBN
1557788588
Language
English
Material Type
Book
Call Number
REF AA 85 PRE 2006

Copies

Copy 1 BC Children's and Women's Study and Learning Commons On Loan, due Monday, September 11, 2023
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Perfect phrases for icebreakers

https://cwslc.andornot.com/en/permalink/catalog120099
Reunion, Meryl, Windingland, Diane. New York, NY: McGraw-Hill Companies, Inc. , 2012. 1st ed.
Material Type
Book
Call Number
AA 75 RUN 2012
Availability
1 copy, 1 available
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings …
Author
Reunion, Meryl
Windingland, Diane
Edition
1st ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Publication Date
2012
Physical Description
Paperback, 164 p., no ill
Subject
Communication
Abstract
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to:
Highlight important topics in meetings or conversations
Motivate people to share resources and support
Add levity to personal or group interactions
Inspire collaboration and creativity
Pique curiosity about your message
ISBN
9780071783828
Language
English
Material Type
Book
Call Number
AA 75 RUN 2012

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Death by meeting: A leadership fable

https://cwslc.andornot.com/en/permalink/catalog120101
Lencioni, Patrick. San Francisco, CA: Jossey-Bass , 2004. 1st ed.
Material Type
Book
Call Number
AA 74 LEN 2004
Availability
1 copy, 1 available
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is bot…
Author
Lencioni, Patrick
Edition
1st ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2004
Physical Description
Hardcover, 260 p., no ill
Subject
Communication
Abstract
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary.
Casey McDaniel, the founder and CEO of Yip Software, is in the midst of a problem he created, but one he doesn?t know how to solve. And he doesn?t know where or who to turn to for advice. His staff can?t help him; they?re as dumbfounded as he is by their tortuous meetings.
Then an unlikely advisor, Will Peterson, enters Casey?s world. When he proposes an unconventional, even radical, approach to solving the meeting problem, Casey is just desperate enough to listen.
ISBN
9780787968052
Language
English
Material Type
Book
Call Number
AA 74 LEN 2004

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Health literacy from A to Z: Practical ways to communicate your health message

https://cwslc.andornot.com/en/permalink/catalog110644
Osborne, Helen. Sudbury, MA: Jones & Bartlett Publishers , 2005.
Material Type
Book
Call Number
REF IA 850 OSB 2005
Availability
2 copies, 2 available
An easy-to-use resource guide on ways to effectively convey health information. Whether you are a health provider, public health specialist, health educator, practice manager, literacy teacher, professor, student, or librarian, this book is for you.
Author
Osborne, Helen.
Place of Publication
Sudbury, MA
Publisher
Jones & Bartlett Publishers
Publication Date
2005
Physical Description
Paperback, 293 p.
Subject
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Abstract
An easy-to-use resource guide on ways to effectively convey health information. Whether you are a health provider, public health specialist, health educator, practice manager, literacy teacher, professor, student, or librarian, this book is for you.
ISBN
0763745502
Language
English
Material Type
Book
Call Number
REF IA 850 OSB 2005

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
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In a blink: Awareness, assessment, and adapting to patient communication needs

https://cwslc.andornot.com/en/permalink/catalog110641
Woods, Michael. Oak Brook, IL: Joint Commission Resources , 2007.
Material Type
Book
Call Number
REF IA 400 WOO 2007
Availability
1 copy, 1 available
Health care providers often overestimate their ability to communicate effectively in a way that ensures a patient's understanding. This puts compliance, safety, and outcomes at risk. This book aims to raise awareness, improve assessment, and help practitioners to adapt to patients' communication ne…
Author
Woods, Michael.
Place of Publication
Oak Brook, IL
Publisher
Joint Commission Resources
Publication Date
2007
Physical Description
Paperback, 145 p.
Subject
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Abstract
Health care providers often overestimate their ability to communicate effectively in a way that ensures a patient's understanding. This puts compliance, safety, and outcomes at risk. This book aims to raise awareness, improve assessment, and help practitioners to adapt to patients' communication needs.
ISBN
9781599401102
Language
English
Material Type
Book
Call Number
REF IA 400 WOO 2007

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Difficult conversations: How to discuss what matters most

https://cwslc.andornot.com/en/permalink/catalog113898
Stone, Douglas, Patton, Bruce, Heen, Sheila, Fisher, Roger. New York, NY: Penguin Books , 2010.
Material Type
Book
Call Number
REF CF 100 STO 2010
Availability
1 copy, 0 available
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step ap…
Author
Stone, Douglas
Patton, Bruce
Heen, Sheila
Fisher, Roger
Place of Publication
New York, NY
Publisher
Penguin Books
Publication Date
2010
Physical Description
Softcover, 352 p.
Subject
Communication
Relationships
Abstract
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success
ISBN
9780143118442
Language
English
Material Type
Book
Status
Missing
Call Number
REF CF 100 STO 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Missing On Loan, due Tuesday, December 13, 2016
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Nonviolent communication: A language of life

https://cwslc.andornot.com/en/permalink/catalog113899
Rosenberg, Marshall B. Encinitas, CA: PuddleDancer Press , 2015. 3rd ed.
Material Type
Book
Call Number
REF CF 100 ROS 2015
Availability
1 copy, 1 available
An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances, this international bestseller uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Guidanc…
Author
Rosenberg, Marshall B.
Edition
3rd ed.
Place of Publication
Encinitas, CA
Publisher
PuddleDancer Press
Publication Date
2015
Physical Description
Softcover, 280 p.
Subject
Communication
Relationships
Abstract
An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances, this international bestseller uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Guidance is provided on identifying and articulating feelings and needs, expressing anger fully, and exploring the power of empathy in order to speak honestly without creating hostility, break patterns of thinking that lead to anger and depression, and communicate compassionately. Included in the new edition is a chapter on conflict resolution and mediation.
ISBN
9781892005281
Language
English
Material Type
Book
Call Number
REF CF 100 ROS 2015

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Outcome measures for health education and other health care interventions

https://cwslc.andornot.com/en/permalink/catalog110651
Lorig, Kate. et al. Thousand Oaks, Calif.: Sage Publications , 1996.
Material Type
Book
Call Number
REF JK 160 LOR 1996
Availability
1 copy, 1 available
Although Outcome Measurement has become an important tool in the evaluation of health promotion, patient education and other health services interventions, there remain problems in locating reliable measurements and scales. This book provides a compilation of more than 50 self-administered scales f…
Author
Lorig, Kate. et al.
Place of Publication
Thousand Oaks, Calif.
Publisher
Sage Publications
Publication Date
1996
Physical Description
Paperback, 99 p.
Subject
Outcomes Management
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Abstract
Although Outcome Measurement has become an important tool in the evaluation of health promotion, patient education and other health services interventions, there remain problems in locating reliable measurements and scales. This book provides a compilation of more than 50 self-administered scales for measuring health behaviours, health status, self-efficacy, and health-care utilization.
ISBN
0761900675
Language
English
Material Type
Book
Call Number
REF JK 160 LOR 1996

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Health literacy in Canada: A primer for students

https://cwslc.andornot.com/en/permalink/catalog114638
Hoffman-Goetz, Laurie, Donelle, Lorie, Ahmed, Ruksana. [Toronto, ON]: Canadian Scholars' Press Inc. , 2014. 1st ed.
Material Type
Book
Call Number
REF IA 850 HOF 2014
Availability
1 copy, 1 available
Why do we need health literacy? Through a health promotion and social justice lens, Laurie Hoffman-Goetz, Lorie Donelle, and Rukhsana Ahmed describe health literacy as an increasingly important determinant of health and highlight the necessity of health literacy skills for ensuring equitable access…
Author
Hoffman-Goetz, Laurie
Donelle, Lorie
Ahmed, Ruksana
Edition
1st ed.
Place of Publication
[Toronto, ON]
Publisher
Canadian Scholars' Press Inc.
Publication Date
2014
Physical Description
Paperback, 248 p.,ill.
Subject
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Leadership/Coaching
Abstract
Why do we need health literacy? Through a health promotion and social justice lens, Laurie Hoffman-Goetz, Lorie Donelle, and Rukhsana Ahmed describe health literacy as an increasingly important determinant of health and highlight the necessity of health literacy skills for ensuring equitable access to health care information and services. This core text offers a critical examination of how culture, ethnicity, social media applications, and the literacy and digital divides affect individuals? ability to secure health information, services, and support. Health Literacy in Canada will inform the way we respond to public health issues in Canada and around the world. This pedagogically rich and highly accessible text is ideal for use in upper-level undergraduate and graduate courses in public health, health promotion, health communication, risk communication and perception, and gerontology.
ISBN
9781551305592
Language
English
Material Type
Book
Call Number
REF IA 850 HOF 2014

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Communicating risks and benefits: An evidence-based user's guide

https://cwslc.andornot.com/en/permalink/catalog111871
Fischhoff, Baruch, Brewer, Noel T., Downs, Julie S.(eds.). Maryland, USA: FDA, US Department of Health & Human Services , 2011.
Website
http://www.cw.bc.ca/library/pdf/Risk communication book remediated2.pdf
Material Type
Book
Online
Effective risk communication is essential to the well-being of any organization and those people who depend on it. Ineffective communication can cost lives, money, and reputations. Communicating Risks and Benefits: An Evidence-Based User's Guide provides the scientific foundations for effective …
Website
http://www.cw.bc.ca/library/pdf/Risk communication book remediated2.pdf
Website Notes
Click on the link above to view/print.
Author
Fischhoff, Baruch
Brewer, Noel T.
Downs, Julie S.(eds.)
Corporate Author
Food & Drug Administration (FDA), US Department of Health & Human Services
Place of Publication
Maryland, USA
Publisher
FDA, US Department of Health & Human Services
Publication Date
2011
Physical Description
PDF file: 242 p.
Subject
Leadership/Coaching
Communication
Abstract
Effective risk communication is essential to the well-being of any organization and those people who depend on it. Ineffective communication can cost lives, money, and reputations. Communicating Risks and Benefits: An Evidence-Based User's Guide provides the scientific foundations for effective communication.
Language
English
Material Type
Book
Online
Websites
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5S for the office: Organizing the workplace to eliminate waste

https://cwslc.andornot.com/en/permalink/catalog120126
Fabrizio, Thomas A., Tapping, Don. New York, NY: Productivity Press , 2006. 1st ed.
Material Type
Book
Call Number
AA 74 FAB 2006
Availability
1 copy, 1 available
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…
Author
Fabrizio, Thomas A.
Tapping, Don
Edition
1st ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2006
Physical Description
Paperback, 188 p., ill
Subject
Time Management
Communication
Abstract
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency.
In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique.
This book is a blueprint for building a Lean foundation for your office
Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits.
To introduce the 5S system and sell its use to executives as well as workers, consider purchasing
ISBN
9781563273186
Language
English
Material Type
Book
Call Number
AA 74 FAB 2006

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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How the way we talk can change the way we work: Seven languages for transformation

https://cwslc.andornot.com/en/permalink/catalog113139
Kegan, Robert, Lahey, Lisa Laskow. San Francisco, CA: Jossey-Bass: A Wiley Company , 2001.
Material Type
Book
Call Number
REF AA 130 KEG 2001
Availability
1 copy, 1 available
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
Author
Kegan, Robert
Lahey, Lisa Laskow
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Publication Date
2001
Physical Description
Softcover: 231 p.
Subject
Language/Communication
Change Management
Abstract
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to demonstrate their complex concept of the role of language in transformational learning, they offer this book, in part, as an instruction manual for collaborative exercises in self-assessment. They identify seven languages that one should adopt to overcome both internal and organization resistance to change.
ISBN
9780787963781
Language
English
Material Type
Book
Call Number
REF AA 130 KEG 2001

Copies

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